Menu
For Business Write a review File a complaint
Stop & Shop

Stop & Shop review: Service animal policy

N
Author of the review
1:55 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Today I was approached by a manager from your north white plains ny store. She asked if my dog was a service support animal and after I showed her the tag and card, she proceeded to tell me my dog was not recognized as a support animal. First off, she is registered as an Esa dog. To be insulted by saying that she is not recognized, is ridiculous. You dont know me or what my disability is. You need to retrain your employees. I not only have severe anxiety, I also suffer from panic attacks and I suffer with depression. Not that it is anyone business,but this is prejudice against us who have other disabilities. I resent that I am being judge by your staff. Yes there are people that abuse this. But I'm not one of them, and I'm sure there.No one has the right to question others disabilities. So if they are shown tags and cards it needs to be dropped by your managers and move on. Don't tell me I can't shop there any longer if I bring my dog. As far as I am concerned, you are discriminating against me.I will make sure others know what happened if this is not corrected soon, and I will continue to bring my dog with me.

Confidential Information Hidden: This section contains confidential information visible to verified Stop & Shop representatives only. If you are affiliated with Stop & Shop, please claim your business to access these details.

0 comments
Add a comment

More Stop & Shop reviews & complaints

Stop & Shop - item backorder 40
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop & Shop - camcorder order
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop & Shop - product could not supplied 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop & Shop - canon powershot sx110is 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Stop & Shop Contacts

  2. Stop & Shop phone numbers
    +1 (800) 767-7772
    +1 (800) 767-7772
    Click up if you have successfully reached Stop & Shop by calling +1 (800) 767-7772 phone number 8 8 users reported that they have successfully reached Stop & Shop by calling +1 (800) 767-7772 phone number Click down if you have unsuccessfully reached Stop & Shop by calling +1 (800) 767-7772 phone number 21 21 users reported that they have UNsuccessfully reached Stop & Shop by calling +1 (800) 767-7772 phone number
  3. Stop & Shop emails
  4. Stop & Shop address
    1385 Hancock St., Quincy, Massachusetts, 02169, United States
  5. Stop & Shop social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 20, 2024
  7. View all Stop & Shop contacts
Stop & Shop Category
Stop & Shop is ranked 25 among 124 companies in the Retail Stores category