Stop & Shop
Reviews and Complaints

Since Corona virus is spreading rapidly we should not be negligent in prevention. I went to one of the store I was really saddened by the one of the employee's attitude when I spoke to them about wearing mask and social distancing. She told me we do not have to do those things.

I do not blame her or make an issue but it is a pure ignorance, As an institution I hope you will take necessary action in this regard

I went to stop and shop and they had hostess on sale 3 for 3 I bought powered donuts, peanut butter ring dings for my husband and my favorite orange cupcakes, I went o open them and their was only one inside the container I wondere to myself why t was so light but didn't think anything of it, I absolutely love orange cupcakes but was disappointed when I only got one and paid for two cupcakes.

Item I was looking for was out of stock. Stock person had the item on his pallet to be restocked. I asked him if I could have that item. His response to me was" When I get to it" Then he continued to text on his cell phone. This kind of customer service is unacceptable in my mind. I then proceeded to cut the wrap and take the items I needed and said " I see that being on your phone is more important than providing customer service".

I bought some items from the company www.stopandshop.com. It was written on the website that the price for the delivery was for free for the orders over $50. My order was $80 and I thought that it would be for free. I placed the order and they added $5 to my total sum and it was shown that it was sum for the delivery. But why they misled people and posted that the delivery was for free, if it wasn’t. I tried to ask if, but the company avoided my emails. Be prepared to pay for the delivery.

I bought some hamburger at the stop and shop in malden mass on charles street i ate it and got deathly sick from it. the illness lasted about 5 days or so salmonella i believe if you would like to contact me about it you may robert boucher.

I was hired for my first job 2 weeks ago.I was put on part time until I graduated high school(23rd)..There was a gas leak at our high school and we were not allwoed to get on the buses..I new i had to ride my bike to work that night and i also new i was going to be late.So i called my boss to let him know i will be late, the front desk lady answered the phone and said Matt Ryan is not in she will pass me over to produce department.The phone rang 9 times and no0 one amswered the phone...I called again, lady at front desk send the call back to prodice, , , rang and rang...I tried 3 more times and yet, no one answered the phone..There for i was no able to call out.i was already late...
I wentto work ttonight and soon after ariving i was called to the office, I was told MATT RYAN was letting me go becuase of MY WORK Ethnics?/?/This was my first job, and i explained that i tried so many times to call and say i can not make it...Matt ryan told me"oh well, the guys in the back you work with think your slacking offf?Wait, the guys i work with open boxes of food and share them with everyone in the back room.The guys i worked with also told me, just look like your busy if the boss walks back here?

They let me go cause they didnt bother answering the phone, they let me go becuase of my "work ethnics" that i ahve no even developed yet...

By the way, I rode my bike to and from work everytime i was to be there.riding alomst 6 miles one way, and then riding home in the dark...I think that should show i wanted the job real bad and I feel they were so unfare, I did not even get a warning...Nothen, , , ,

I bought a package of ground meat a few days ago, took it home and was preparing to make taco's for my family, as I opened the seal tight package I was shocked to see a dead bug right there in the meat! I was horrifyied. . beyond belief. My children could not eat dinner and I was literally sick to my stomach! i dont know what I am supposed to think about this store located on Broadway In Malden...Dirty? Bugs? Im mortified! I need something done about this. My husband wants me to speak to a lawyer. But things unfortionatly do happen. I was wondering if there is anything your willing to do for me? To put my mind at ease.

my email is [protected]@partners.org

[protected] michelle porter

I went there between twelve and one o clock for a sandwich when I was standng on line I noticed the deli is dirty the garbage bags were over flowing garbage was all over the place the slicers were dirty, when I walked over to the sandwich area with the person who was serving me they had the lettuce, tomatoes, cheese and cold cuts sitting out on the countertop the person in charge who they said was kathy was sreaming at the top of her lungs at one of the workers, I feel that you should do a surprise visit to that store to see what I saw. thank you

I ordered a Canon Powershot SX110is in April of 2009. A few days later I got an email to confirm the order. I called and confirmed. Then a few days later I received an email stating the item was back ordered. I could wait and receive the item at that low price once the item was in stock again. It is now Sept. 2009 and I have never heard word from them again. I tried calling once to ask about the back ordered item and the man was rude and said when it was in I would hear back. I think they are a scam. Don't waste your time with them.

I placed the order (order no.25135-W ) for Digital Camera Nikon Coolpix P80 on June 14th., 2009.

Recieved order confirmation and next day by email.

when I checked my status online, it was showing backorder.
Again sent them email and they replied that we get the shipment in 8-12 weeks.

Today I called there customer service again and they say that your order is not for usa version of Digital Camera and the one you have order will be cancelled and they cancel the order of their own and on thete web site is now showing customer cancellation.

Vijay Arora
email:- [protected]@hotmail.com
This company is advertising this product everyday on there front page just to attrect the customer.
I had waited for 12 weeks after placing the order. I have all the records with me.

Stop and Shop digital is a scam company. I ordered A Canon XL2 Video camcorder and upgraded to the platinum package because the price was unbelievable. Friendly person on the phone tried to upsell me to a lower grade camera and I kept with the Canon XL2. They said it was total of $1200 and change. I paid it and they said it would get to me in 3-5 days. So I called them on the 6th day and asked for a tracking number and they said the camera was on back order and would take about 3-4 weeks. And again tried to pawn the other camera on me saying they didn't understand why I would want this camera instead of that one. Very rude and obnoxious person. It's a one person company, not an office of employees. It's a scam. So I told them I wanted to cancel my order and they said "fine" and hung up on me. I tried calling back to get a conformation on the cancellation. But He's not answering. Scary stuff going on there. Nothing less than criminal and they won't be in business long. I read the BBB reviews after I had cancelled the item. And they're all spitting images of the same junk this dude is doing to everyone. The site is a lie and a scam.

May 10th, 2009 I called the Bakery shop and the phone rang 7 times before someone from the Customer Service desk picked up. He puts me on hold without telling me, and I waited for 3 min. No one got on the phone, so I hung up and called back again for the 2nd time. The same guy picked up and I told him I want to speak with someone in the Bakery shop and he said no one is there right know. I asked him "Why isn't there a bake shop employee there"? I told him to please call somebody to the bake shop, because I had a question about a cake order. He said someone is going to pick up, I said O.K. I waited 3 min and no one picked up. Then I get disconnected. I called back again for the 3rd time and said "This is the 3rd time I"m calling back and no one picked up from the bake shop. I told him I'm going to call another store. Awful Customer Service!