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www.storenvy.com

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1.6 10 Reviews 27 Complaints
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Storenvy Complaints 27

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4:41 pm EDT

Storenvy My items NEVER delivered.

I ordered two items from her store. She followed me on Instagram and I followed back and I went online to go look at the items she was selling. Well I ended up putting all my credit information and it said it never went through BUT my bank acct. sent me a text saying they took money out. Well I've messaged her and she just keeps reading them. I am beyond angry at how she stole my money and I'm not even getting the items I PAID FOR.

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12:50 am EDT

Storenvy Money Refund

I ordered 2 items from this boutique that followed ME on Instagram. I only received 1 of my items. I have contacted the owner and she has failed to respond. I finally contacted her via Instagram through a direct message. She also did NOT respond in regards to my order. Then she deleted me and blocked me from her Instagram profile. Thus, she has now stolen money from me since she failed to give me a refund for items that I have already pain for

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11:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Storenvy Untouched boutique

I order off this website twice! I contacted her about my order and all she would respond is what's your name! And then I finally left a comment on her picture telling Her I have not received my order and she blocked me off Instagram! I ordered on April 3rd and April 15th and have yet to receive my order! Beware! Lots of shady people!

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4:23 pm EDT

Storenvy Never received my order no tracking information. Horrible customer service.

As shown in the attachment. I attempted to get ahold of these people various times on Instagram. I finally spoke with her last Saturday (3 weeks after I placed my order) I never received a tracking number or shippong confirmation. When I called last Saturday she told me and I quote "You're not the only one" and said she would ship it that day. I called today and she told me I would get it Monday or Tuesday. Then she blocked me off of her Instagram.

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mrs. Castaneda
Ontario, US
May 25, 2015 12:31 am EDT

Said orders would be delivered Saturday haven't got anything i text her and comment on her instagram page and she deleted my comments also blocked me from her page. I payed for my orders and this is pretty much stealing.

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They ask for donations!
Riverside, US
Jun 12, 2015 4:40 pm EDT

Never got my order and they keep your card information. Beware of this scam it's just a donation company. You can't even find them under the business bureau.

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mzz_done
Chino, US
Jul 20, 2015 1:12 pm EDT

This company is obviously a fraud. How can they be selling clothing items for dirt cheap. Unless these items are donated to them there is no way a pair of Levi shorts can be $1.00. Cute shoes for $10.00 or under. Her photos on the website are not her's. she is stealing someone photos and promising that she herself will deliver an items that cost $5. With gas prices now a days who can afford to deliver to their clients? I am in the whole sell business. I but products from China at dirst cheap. Never will i turn around and sell an item at whole sales price. With shipment i have to sell my items at least 5x what its worth so i can profit off the item. Be aware she is selling items at $1/$2/$10+ so it doesnt look like she is committing a fraud.

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grazi91
US
Jul 14, 2015 2:52 pm EDT

Never received my order called and she asked me to pick up said i couldn't cuz I live far and she never responded to my texts either in regards to my order. when i went to look she had blocked me on instagram when i made a complaint there never heard anything from her after it's been a month. This girl definitely has NO idea on how to run a business.

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cynn
US
Jul 14, 2015 2:24 am EDT

its been 3 months since i ordered somthing from her i tried to be understanding i know she's busy and all but this is ridiculous ! I've texted her over 20 times I've offered to pick up my order myself and she always gave me the run around that she was sold out, she wasn't in the area, or that she was waiting for shipment. I've also been trying to contact her through instagram and just today i asked her for a refund, i told her to forget about the items i no longer wanted them i just wanted my money back and she had the nerve to delete and block me ! her clothing is cheap so i didn't spend to much but thats not the point, the point is that theres people out here like me with REAL jobs who work hard for our money while she's here making hers from scamming innocent costumers. I've never met someone so unorganized and unprofessional, i will be getting my refund from her one way or another.

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Naaayyeee
La Habra, US
Jun 18, 2015 1:45 pm EDT

I've been waiting for about 4months now she blocked me from instagram after i told her to give me a refund. I texted her numerous times & emailed & i get noo respond . Shes very unperfessional & rude.

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travelingelephant
US
Jun 11, 2015 3:17 am EDT

I am about to file small claims. Its been since April and there has been empty promises of a free 20 dollar gift for the inconvenience. Scam, steals money, gets pissed that people call her a scam, yet still no order, so I am going to go with scam.

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Unsatisfied customerr
Whittier, US
Jun 10, 2015 12:34 pm EDT

I will never order from this boutique again. I ordered online with a friend and we never got any info about our order. She blocked my friend for questioning her so I tried a better approach and even suggested I pick up the order from her store, even sent her a receipt when she asked but never recieved an answer. I advice that anyone who hasn't got a reply, has been blocked or ignored dispute the charge with their bank. I was Truly unsatisfied with their customer service.

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jaiitrillaa
OKLAHOMA CITY, US
Jun 10, 2015 2:43 am EDT

They steal your money. Don't ship orders. Are rude. Block customers when questioned. Don't reply. Cuss customers out. She only refunded my money (1 month after order placed) because I threatened with a law suit.

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zlopez3
El Monte, US
Jun 05, 2015 8:18 pm EDT

I had been attempting to get a hold of them because it's already June and I haven't not received an order that I placed in April. It's ridiculous to have to wait so long for an order, but what is more ridiculous is their customer service. I have tried getting a hold of them so I can know when and if I will ever be receiving my order. I had direct messages them through Instagram asking about my order and they never answered back. Therefore, I then texted the number that is posted on the page, 626.689.3553, as soon as I texted them they called me instead of replying and asked if I could send them a screen shot of my receipt, so I did. I waited for their reply, and obviously: nothing. So I proceeded by going to the actual location and although she had posted that they would close by 530pm, they were closed before considering I was there at 430pm and the store was closed. Regardless of all my attempts of getting a hold of them, I never received a reply. So when they posted on Instagram that they were receiving negative feedback, I commented. And as expected my comment was deleted and I was blocked.
I do NOT believe this so called "boutique" should remain open. They do NOT meet the standards of a business. When I pay for something I expect to actually recieve the product. This is by far the worst experience I have ever had with any company. If they had better communication with their customers and actually delivered the orders that are placed, maybe then they would not recieve negative feedback. Why promise what they cannot deliver?

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3:56 am EST

Storenvy Seller hasn't provided order and told some ### about order

I bought two T-shirts from the company www.storenvy.com. People, stay away from this website. I placed the order and waited for the confirmation info, but this jerk hasn’t provided it. No info, no delivery as well as the seller replied to my emails and told me some ###. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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M
1:33 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered T-shirt and some other things from the company www.storenvy.com. It was really bad experience. I paid through PayPal and the payment was clear. As well as everything looked legitimate. After that I got the confirmation email from the seller and the tracking number. I waited 4 weeks, but my order never arrived. Also the seller provided fake...

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10:03 am EDT

Storenvy They cancelled order, but didn't return money back

I ordered some stuff from www.storenvy.com. It was gift for my sister, and after I placed the order I haven’t heard from the seller, therefore I started to send emails and messages through the website. But this ### only cancelled my order and that’s all. He never returned my money and never replied to my emails. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

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Carmillya
US
Oct 16, 2018 3:50 am EDT

Your payment to FLYNECESSITY BOUTIQUE [Order #flynecessity-[protected]] has been processed.
This is the order # The order was paid for, but never shipped as far as I can tell.Order #flynecessity-[protected] | 1 of 1 · Shipping From: FLYNECESSITY BOUTIQUE — Gainesville, FL

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MarioSig
US
Sep 11, 2018 2:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wincosplay sho nuff halloween...the last dragon

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dcathcart
US
Aug 20, 2018 9:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have no idea how this place received my debit card information, because I'm the only one with the information. An $80 dress was ordered according to my email and statement. It has no customer service number.

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trayboogie1961
US
Aug 20, 2018 2:17 pm EDT

I have not received my order yet, nor an email for an update yet, is this a legitimate website

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About Storenvy

Screenshot Storenvy
Storenvy is an online marketplace that allows independent sellers to create their own online stores and sell their products to customers all over the world. The platform is designed to be user-friendly and easy to navigate, making it simple for both sellers and buyers to use.

One of the key features of Storenvy is its focus on independent sellers. Unlike other online marketplaces that are dominated by big brands and retailers, Storenvy is a platform that is specifically designed to help small businesses and independent sellers succeed. This means that customers can find unique, one-of-a-kind products that they won't be able to find anywhere else.

Another great feature of Storenvy is its social networking capabilities. The platform allows sellers to connect with customers and other sellers, creating a vibrant community of like-minded individuals who are passionate about their products. This community aspect is a big part of what makes Storenvy so special, and it's one of the reasons why so many people choose to shop on the platform.

In addition to its focus on independent sellers and its social networking capabilities, Storenvy also offers a wide range of features and tools to help sellers succeed. These include customizable storefronts, easy-to-use product management tools, and a powerful analytics dashboard that provides valuable insights into customer behavior and sales trends.

Overall, Storenvy is an excellent platform for anyone who is looking to buy or sell unique, high-quality products online. Whether you're a small business owner looking to expand your reach, or a customer looking for something special, Storenvy has everything you need to succeed.

Overview of Storenvy complaint handling

Storenvy reviews first appeared on Complaints Board on May 26, 2014. The latest review My Positive Experience with Storenvy: Don't Be Scared Off by Negative Reviews was posted on Jun 12, 2023. Storenvy has an average consumer rating of 1 stars from 37 reviews. Storenvy has resolved 0 complaints.
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  1. Storenvy Contacts

  2. Storenvy phone numbers
    +1 (415) 766-0363
    +1 (415) 766-0363
    Click up if you have successfully reached Storenvy by calling +1 (415) 766-0363 phone number 0 0 users reported that they have successfully reached Storenvy by calling +1 (415) 766-0363 phone number Click down if you have unsuccessfully reached Storenvy by calling +1 (415) 766-0363 phone number 0 0 users reported that they have UNsuccessfully reached Storenvy by calling +1 (415) 766-0363 phone number
  3. Storenvy emails
  4. Storenvy address
    152 W. 25th St., 12th Floor, New York, New York, 10001, United States
  5. Storenvy social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 12, 2024
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