Straight Talk Wireless’s earns a 2.2-star rating from 724 reviews, showing that the majority of customers are somewhat dissatisfied with service.
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Poor customer service
I purchased an approved phone from Wal Mart and activated my service. Part of the plan is browser service. I was never able to access my browser and after repeated calls to their customer service department, and after requesting a new phone, which was initially approved I was told everything would be forwarded to the corporate office. I have been left hanging with no answer from the corporate office. This is unacceptable.
The complaint has been investigated and resolved to the customer's satisfaction.
Straight Talk Wireless Reviews 0
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Overview of Straight Talk Wireless complaint handling
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Straight Talk Wireless Contacts
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Straight Talk Wireless phone numbers+1 (877) 430-2355+1 (877) 430-2355Click up if you have successfully reached Straight Talk Wireless by calling +1 (877) 430-2355 phone number 3 3 users reported that they have successfully reached Straight Talk Wireless by calling +1 (877) 430-2355 phone number Click down if you have unsuccessfully reached Straight Talk Wireless by calling +1 (877) 430-2355 phone number 0 0 users reported that they have UNsuccessfully reached Straight Talk Wireless by calling +1 (877) 430-2355 phone number+1 (305) 715-6673+1 (305) 715-6673Click up if you have successfully reached Straight Talk Wireless by calling +1 (305) 715-6673 phone number 1 1 users reported that they have successfully reached Straight Talk Wireless by calling +1 (305) 715-6673 phone number Click down if you have unsuccessfully reached Straight Talk Wireless by calling +1 (305) 715-6673 phone number 0 0 users reported that they have UNsuccessfully reached Straight Talk Wireless by calling +1 (305) 715-6673 phone number+1 (877) 836-2368+1 (877) 836-2368Click up if you have successfully reached Straight Talk Wireless by calling +1 (877) 836-2368 phone number 0 0 users reported that they have successfully reached Straight Talk Wireless by calling +1 (877) 836-2368 phone number Click down if you have unsuccessfully reached Straight Talk Wireless by calling +1 (877) 836-2368 phone number 0 0 users reported that they have UNsuccessfully reached Straight Talk Wireless by calling +1 (877) 836-2368 phone number+1 (877) 238-7908+1 (877) 238-7908Click up if you have successfully reached Straight Talk Wireless by calling +1 (877) 238-7908 phone number 0 0 users reported that they have successfully reached Straight Talk Wireless by calling +1 (877) 238-7908 phone number Click down if you have unsuccessfully reached Straight Talk Wireless by calling +1 (877) 238-7908 phone number 0 0 users reported that they have UNsuccessfully reached Straight Talk Wireless by calling +1 (877) 238-7908 phone number+1 (800) 220-9581+1 (800) 220-9581Click up if you have successfully reached Straight Talk Wireless by calling +1 (800) 220-9581 phone number 0 0 users reported that they have successfully reached Straight Talk Wireless by calling +1 (800) 220-9581 phone number Click down if you have unsuccessfully reached Straight Talk Wireless by calling +1 (800) 220-9581 phone number 0 0 users reported that they have UNsuccessfully reached Straight Talk Wireless by calling +1 (800) 220-9581 phone number+1 (305) 715-3627+1 (305) 715-3627Click up if you have successfully reached Straight Talk Wireless by calling +1 (305) 715-3627 phone number 0 0 users reported that they have successfully reached Straight Talk Wireless by calling +1 (305) 715-3627 phone number Click down if you have unsuccessfully reached Straight Talk Wireless by calling +1 (305) 715-3627 phone number 0 0 users reported that they have UNsuccessfully reached Straight Talk Wireless by calling +1 (305) 715-3627 phone number+1 (855) 222-2355+1 (855) 222-2355Click up if you have successfully reached Straight Talk Wireless by calling +1 (855) 222-2355 phone number 0 0 users reported that they have successfully reached Straight Talk Wireless by calling +1 (855) 222-2355 phone number Click down if you have unsuccessfully reached Straight Talk Wireless by calling +1 (855) 222-2355 phone number 0 0 users reported that they have UNsuccessfully reached Straight Talk Wireless by calling +1 (855) 222-2355 phone number+1 (800) 299-7784+1 (800) 299-7784Click up if you have successfully reached Straight Talk Wireless by calling +1 (800) 299-7784 phone number 0 0 users reported that they have successfully reached Straight Talk Wireless by calling +1 (800) 299-7784 phone number Click down if you have unsuccessfully reached Straight Talk Wireless by calling +1 (800) 299-7784 phone number 0 0 users reported that they have UNsuccessfully reached Straight Talk Wireless by calling +1 (800) 299-7784 phone number+1 (800) 876-5753+1 (800) 876-5753Click up if you have successfully reached Straight Talk Wireless by calling +1 (800) 876-5753 phone number 0 0 users reported that they have successfully reached Straight Talk Wireless by calling +1 (800) 876-5753 phone number Click down if you have unsuccessfully reached Straight Talk Wireless by calling +1 (800) 876-5753 phone number 0 0 users reported that they have UNsuccessfully reached Straight Talk Wireless by calling +1 (800) 876-5753 phone number
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Straight Talk Wireless emailsST.CorpResolutionTeam@straighttalk.com100%Confidence score: 100%Supportcustsrv@straighttalk.com100%Confidence score: 100%Support
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Straight Talk Wireless address9700 NW 112th Ave, Miami, Florida, 33178, United States
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Straight Talk Wireless social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJan 21, 2025 - View all Straight Talk Wireless contacts
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I Can Not make phone calls at all ..and haven't been able to for days now ..I dial and it immediately tell me call ended .and the only way anyone can contact me is text or video calls .phone tells me I have no network and can only make Emergency calls .I do have internet though
I trying to pay for [protected] Loren Lewis phone but my money went to [protected] WHICHI DONT know who that is but spend 38.96 plus 10 for extra data i been on calls 2 hours 1hour and get hung up on when i ask to speak to a mangement
Since Verizon became the provider the service sucks. Dropped calls, incoming go straight to voicemail calls hang up over and over again. I cannot use data. I cannot make or receive calls.
The service is very much inaccurate and condescending. I'm very disatisfied, after being with straight talk for a long time, an agent actually hung up on me while I was trying to fix a problem,also there was a lot of run around , agent was not courteous at all . I will never deal with this company again ...
-5*
Straight talk is taking bus fare money out of my bank account causing me to miss work after a interveiw and i been homeless for 17 year's from the same issues for money leaving my bank account with no awareness please help.
They overcharged me for two phone service plans that I have repeatedly cancelled.
My first call with Floyd on July 31st at 1pm resulted in him hanging up on me, which was uncalled for! I kindly asked him to direct me to someone else to resolve my issue since he was unsure on how to help me but he said he could not and hung up.
On the 15 th of June I ordered two $35 refill card and sim kits. I have tried multiple times to reach a manager on straight talk customer service number and keep getting disconnected. I have never received my package and it was send back to straight talk. I want to know what I can do about getting a refund so I can go to Walmart and get it.
Try to purchase tank art over phone with debit card. Activate my son's phone. They couldn't find a phone on their service service area. They refused to give me a refund. And they keep giving me the rent around. And the customer service is very rude.
almost 6 weeks and still no straighttalk phone once they sent a return label instead of a phone ( already had my phone for over two weeks) at 4 weeks said they had one ready to ship , not true. finally sent one at 5 weeks wrong company ( tracfone) and i cannot get unlimited data the only thing i use.