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CB Travel and Vacations Sun International carnival city
Sun International

Sun International review: carnival city 1

V
Author of the review
2:34 pm EST

Hi.
I was at Carnival City tonight. I'm one of the regular people that visits. But recently I'm not to happy. You leave your machine just to maybe go to the loo or bank and you get back and your card has disappeared then u need to pay R30 for done thing you didn't loose. Yes fine I understand you leaving it at your own risk but it has never been the case and the staff doesn't understand its not your fault. You can't take your card out as you can never get the machine you want as proline are occupying 2 or 3 machines. Then my biggest complain is, people standing at the back of you. It's like they over your head either waiting for the machine or watching how much money you have. I have been playing tonight and with R500 I went right up to R200 which was my last R50. This guy stood at the back of me watching me like a hawk either watchingy phone or how much money I had. Within seconds all my money was finished. Yes I do believe in people watching us bad luck. I hope carnival city can get rid of loiters.

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CharmaineAhrens
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Aug 07, 2018 2:12 pm EDT

Carnival City is deplorable in its services. My husband has completed a report before and actually received a telephone call. On returning to the casino...NOTHING has changed. Bad service from waiters, no glasses so plastc glasses given - so disgusting! No more cocktails, cherries or cream for coffees always out of stock. Gaming odds have decreased tremendously. Restrooms smell with crumbling walls Machines are semi-functional and dirty.
Technicians not willing to help. Cashing out machines mostly faulty. Less benefits on your MVG card. Too many watchers and less players. Very unhappy

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