Tableclothsfactory.com
Reviews and Complaints

am 3 months pregnant & have never been so stressed out by a company before. They say 1 thing but they do not follow through or keep their word. They are also crooks. Long story short, I spoke to a representative named Diana who after I explained the situation of my return told me via chat "I spoke to my refund department who decided to refund you the whole amount you paid to your PayPal account". The next day I get an email from that same rep telling me that they can't & would be crediting my account with them instead & only refunding me $7 on PayPal acc of which I paid with.

What's funny is that I paid $33.46 with my PayPal yet they want to only refund me $7.

Please avoid this stress & aggravation & shop elsewhere for your event needs

I was looking for an alternative to giving Amazon more money and found tablecloths factory.com. I received my order in a timely manner. The tablecloth is actually being used to cover our bicycles on the balcony from the sun! It is huge! Charcoal gray and is doing a great job. If I had a table that big, it would look great. Very nice color and it is polyester so should clean up well. Sorry I'm not using it for what it was intended, but it works.

I ordered the small plastic round jars with a white lid. I absolutely loved them for a baby shower. I was able to attach a round 2" custom label on the lid and I filled with blue Hershey kisses, a small glitter star sticker on front of jar, for our Twinkle Little Star theme. I did a shower by mail, but I had goodie bags delivered along with the Thank You cards. I will definitely keep this company on my list, for whenever we can do parties again.

The shopping experience on the website was very user friendly and provided guided steps of merchandise you may want to shop for. I found my small white gift pouches for my jewelry here as other big online retailers didn't have the quantity or the size I needed for my VIP customers. The gift pouches are very crisp, clean, and elegant. The checkout was easy, especially when using my discount. I'll definitely be looking to shop here again, Thank you!

These little favor boxes are SO much more than we'd thought and we're glad that we purchased 2 sets from the get go! They're very shiny, well constructed and really WOW with size. We're planning on using them for gift-lets for our guests. Everything we've purchased from Table Cloth Factory has been a solid, quality item for a very reasonable price and shipped quickly and soundly for a fast, safe travel to us without incident or delay. I highly recommend this store to anyone and everyone.

returned purchase Package lost in mail with their label keep billing me for package which was fully paid for I never asked for a refund... keep billing me because they did not receive package... I paid once will not pay again...the help line is of no use...keep asking me for the same information over and over...will not listen to the fact that I paid for it in full its my loss and my lesson sending full documentation to california factory been going on too long and hard to us the complaint line...

Exactly what I wanted. I needed a large pink Tablecloth for my dining room table for my granddaughter's baby shower. It was the perfect shade of pink, hung beautifully once the wrinkles were out, and everything looked so nice once the spread was out. Very nice texture and I imagine it will wash up nicely. Very pleased with it as I ordered others to be used during the shower on assorted card tables. The large selection of colors to choose from was a plus, the price was great, and it arrived in no time at all. No complaints.

Excellent customer service. I ordered an inexpensive table cloth -- and needed it next day. They sent it out for next day -- but I did not receive until 2nd day (when I no longer needed it!) Because I had paid so much to have it delivered next day, and it wasn't, I wrote them asking for a partial refund of my shipping costs. Although it was not their fault -- was due to fedex/ups -- they agreed to refund me half of what I paid for shipping. Because of their excellent customer service -- they have earned my repeat business!

Have ordered extra large/long tablecloths severa; times because pricimg is so low, I can afford variety. I try to always have cloth tablecloth and napkins when we have family dinners. My grandparents did and it prepares younger family for occasions they will encounter in life. The polyester tablecloths and napkins wash amazingly. I do cold water, delicate dryer and NO WRINKLES. I recently ordered 2 garlands at a great price and wove the sunflower one around an old grape vine wreath and it looks cheery and expensive. (it's Not).

I ordered 2 tablecloths from tableclothsfactory.com. I was very pleased with their service and quality. Colors are stunning as in pictures on-site. I had an issue with one tablecloth, it arrived with 2 holes. I emailed company via chat and sent pics. They right away said they will re-send me a replacement as soon as in stock. As soon as I receive replacement I will update this post. The only downside is that shipping is 3x more than other sites. The reason I ordered from here despite high shipping costs.. was because they had my order in stock.at time.

Return policy if the worst! I purchased about $350.00 worth of items for a pre-wedding party at my home. I wanted to return some utensils, napkins, etc. well within 30 days of purchase. I found out they only offer you a portion of what you paid to return, or a credit with their company. Plus, I had to pay for shipping. So to return 4 packs of forks, 4 packs of plastic knives, 1 pack of napkins I would receive $23.98 but had to ship back at a cost of $21.49! And only 1 order # can go in each box! Do not use this company...products are ok, but use Amazon!

I ordered a 3 tired cupcake tray, it was delivered last Friday, the pole was missing so I emailed Table Cloth Factory and received an almost immediate response from Diane requesting photo of what I received. On Saturday I received an email from Richard asking if I wanted the pole sent, I said yes. On Monday I received notice that it was being shipped. Today I received the pole. I cannot tell you how impressed I am with their customer service and quick response. I will definitely order from them again.Thanks to all I have my tray. Thanks again

Always love my products from Tablecloth Factory. The tablecloths are always true to description and the material is always quality plus. These tablecloths are for a wedding planned for February so I won't actually use them until next year but I have ordered the same item for previous events and they are beautiful and drape perfect on the tables. They clean well and will be used many times over. The shipping time for purchases can never be complained about. It is fast delivery and packaged very well. I have used this company for many years and I have no complaints.

I love to decorate my dining room table for every special occasion...holidays, birthdays, family get togethers, etc. Therefore, I need a big variety of colors. I have purchased quite a few tablecloths from Tablecloths Factory and have been very satisfied! I know I can find what I want at a price that is great. And now I can attest to their great customer service. I wanted to order a tablecloth to match some new halloween decor of mine. I didn't received the tablecloth after a reasonable amount of time. Messaged the company, they looked into it, found it was lost in transit, and sent me another one ASAP. So, I can (and have!) highly recommend buying from Tablecloths Factory!

Worst customer service and worst products ever. I ordered 22 packs of cups (wine glasses and tumblers) for our wedding, the first three packs I opened were different degrees of cracked/broken - and overall cheap quality. I reached out to customer service three times - with being given the runaround, and charged shipping until I go through each pack to see 'how broken" the cups are. Needless to say, take your money elsewhere, and you will be much more satisfied. Hours on the chat and the phone have led to me shipping the items back on my own dime, as this seems like a company that tries to refuse refunds until you give up trying. Good luck - but I would go to the Dollar Tree before here.

I have purchased items from table linens to real touch silk roses and am VERY pleased with the quality and price of everything. This company was easy to work with and impressive in calling me personally to double check that my credit card purchase was valid. I gave a different shipping address than the credit card billing address so they promptly called to verify that this was correct. This verification did not slow the delivery process of my order and was greatly appreciated. I would recommend Tableclothfactory.com to anyone who is needing the type items they sell. The wedding reception that I'm decorating for will be awesome with the assistance of the items from this company. Thank you Tableclothfactory!

The variety of Gold Metallic Fall Leaf Vinyl Placemats 18" worked very well with the Bollywood themed Fundraiser dinner for the senior center. We used a variety of your vibrantly colored 54" square table toppers and colored napkins on top of floor length 120" white and black round cloths. The gold metallic placemats were part of the center pieces. The brightly colored cloths, napkins and centerpieces were what we had hoped for. The local quilting group had donated some small quilts, so they added an extra special touch to the table settings. I have not been disappointed in any of the things I have bought from your company. You descriptions have been accurate. I've told lots of people about your reliable company.

I have used Tablesclothsfactory.com many times and they have yet to disappoint! Their prices are great compared to other sources, their shipping is prompt for in-stock items, and one item that I knew would be delayed still arrived earlier than I expected. Shipping costs are reasonable, too, if you don't meet the threshold for free shipping. The quality is always excellent. I have shared this source with many of my friends. At our women's event at church Sat night I had several ladies ask me where I got my spandex chair covers and table cloths, chair sashes, as well as my organza overlays. There's only one place I go for these-- and it's here. The return address says "YaYa " but we know it by its web address: look no further than tableclothsfactory.com

I'm wary of buying anything else from TableClothsFactory.com, and would not recommend them. The item I ordered was nowhere near the correct size, even though the label on it indicated the size I had ordered. To resolve the problem, I tried contacting them through their online chat system, which repeatedly counted me down in the waiting queue, and would then reset back to a higher number. I waited 45 minutes, and nobody in customer service connected. So I sent an email to their customer service email address, and they did not respond to that either. In looking back over the reviews on their site (and even some of them posted here), many of the reviews seem suspiciously "generic" and not very well statistically distributed, as though they might not all have been posted by real customers.

I wanted to leave this review on TableClothsFactory.com but it did not let me: -one of the bowls was dusty, the others were fine -you get what you pay for- for the price, i'd say it's a hard maybe -expect plastic obviously, but pretty plastic -shipped on time Now, why I'm here is: the website won't allow me to leave a review on their products. At first, I thought it was because they only allowed 5 star reviews. When I tried that, it still didn't work. When I checked the other 3 reviews left on the same product, it was people with no user pictures, generic names, and 1 sentence or 1 word reviews (which were 5/5 stars of course). They were labelled 'verified reviewers'. Yet, I cannot view their profiles or previous reviews. In summary, the company/website has fake reviews and faulty products. Please Avoid.

I recently made a purchase from Tablecloths Factory and I have to say, I was a bit disappointed with the experience. I placed my order over a week ago and was surprised to find out that my items had not yet been shipped. I had to reach out to their customer service team to inquire about the delay.

As it turns out, the reason for the delay was because I had preordered some items that were not yet in stock. Apparently, Tablecloths Factory does not ship out partial orders and instead waits until everything is available before shipping. This meant that my entire order was on hold until the preordered items arrived, which was estimated to be at the end of the month.

I was not happy about this, as I had already been waiting for over a week and needed the items for an upcoming event. I decided to pay an additional $7 for shipping so that the items that were ready to be shipped could be sent out immediately. I was told that the remaining items would be shipped separately once they were back in stock.

Overall, I was frustrated with the experience. I had to wait longer than expected and pay extra for shipping, which seemed unnecessary. I have never encountered a company that operates in this way before, so it was a bit of a surprise. If you decide to shop with Tablecloths Factory, just be aware of their shipping policies and make sure to plan accordingly.

I gotta say, I had a pretty rough experience with Tablecloths Factory. I ordered something that looked great in the pictures, but when it arrived it was way smaller than I expected. And let me tell you, returning it was a whole ordeal. I had to pay for shipping to send it back, which ended up costing me even more than the original purchase. And even with a full refund, I still ended up in the negative. It's just not fair, you know?

To make matters worse, I also ordered a cake stand at the same time, and that arrived with a big ol' dent in it. I'm too scared to even try to return it at this point, so now I'm stuck with a dented cake stand. Ugh, it's just so frustrating.

So my advice to anyone thinking about ordering from Tablecloths Factory is this: don't do it unless you're absolutely sure you want to keep whatever you're buying. And even then, be prepared for some serious headaches if you need to return anything. It's just not worth the hassle.

I gotta say, I had a pretty bad experience with Tablecloths Factory. I was planning my wedding and needed some cups - wine glasses and tumblers, to be exact. I ordered 22 packs of them, thinking I was getting a good deal. But boy, was I wrong.

The first three packs I opened were all cracked or broken in some way. And the quality was just plain cheap. I mean, I get that I wasn't paying top dollar, but I at least expected the cups to be usable.

So, I reached out to customer service. And let me tell you, it was a nightmare. I had to contact them three times just to get a response. And when I finally did, they gave me the runaround. They wanted me to go through each pack of cups and see "how broken" they were before they would even consider a refund.

I spent hours on the chat and the phone with them, and it was just a huge waste of time. In the end, I had to ship the items back on my own dime. It felt like they were trying to make it as difficult as possible for me to get a refund.

Honestly, I would recommend taking your money elsewhere. This company just isn't worth it. If you're looking for cheap cups, you're better off going to the Dollar Tree. At least there, you know what you're getting.

This website is absolutely amazing! They have a wide variety of products that are perfect for any occasion. I was able to find everything I needed and even more that I wanted to order. The quality of the products is top-notch and I am extremely satisfied with my purchase.

However, I did encounter a bit of a problem when it came to shipping to Canada. The shipping cost was already quite high at $180CAD, but what really caught me off guard was the additional $220CAD custom and duties fee that I was asked to pay upon delivery. This fee was half the cost of the products I had ordered, which was quite a shock.

I wish that the website would be more transparent about these fees so that customers can be aware of what they are getting themselves into. It would be much better to see the actual prices, including the fees, on the website rather than being surprised by such a large cost increase. This was a bit of a disappointing experience, but overall I am still happy with my purchase and the quality of the products.

I recently hosted a bash for a whopping 120 people at my humble abode. I was in dire need of some party supplies and that's when I stumbled upon Tablecloths factory. I was ecstatic to find everything I needed on their website - from tablecloths to table runners, plates, napkins, cups, utensils, and more. I ended up spending a pretty penny, but I figured it was worth it for the convenience.

After the party was over, I realized that I had a few items left over that I wanted to return. I went online to initiate the return process and that's when I was hit with a rude awakening. Their return policy was not as straightforward as I had hoped. Apparently, if the items are unopened, you have the option to receive a credit from Tablecloths factory or send each order back in a box with only that order number and pay for shipping.

For instance, I had some forks, knives, and napkins that I wanted to return, which totaled to $23.98. However, I had to pay a whopping $21.49 for shipping. I was flabbergasted! They claim that you can return items, but their policy is not explained clearly. I was extremely disappointed with their return policy and would never recommend this company to anyone.

Overall, my experience with Tablecloths factory was not a pleasant one. While their website had a great selection of party supplies, their return policy left a sour taste in my mouth. I hope they can improve their policy in the future to make it more customer-friendly.

I recently had an experience with a company that goes by the name of Tablecloths Factory (tableclothsfactory.com) and I must say, it was not a pleasant one. Our UPS driver, who is quite familiar with the company, guessed it was them as soon as he saw the COD label. Apparently, they are notorious for customer complaints and I can see why.

The main issue we had with this company was their shipping process. They split our order into several shipments and each time we were expected to pay around $40 COD for delivery. This was quite frustrating, especially since we are located in Canada and they ship via basic ground UPS, which incurs an additional $25+tx UPS processing fee. After the first time, I requested an upgrade to international air, but they refused. I even offered to pay for the upgrade, but they still refused. After six different attempts, they still could not understand my sentences as to why we needed the upgrade.

In the end, we ended up paying much more than we would have if we had ordered from a reputable Amazon seller or warehouse. There were no benefits to ordering from Tablecloths Factory, only added costs and hassles.

Overall, I would advise anyone to avoid this company. Their shipping process is a nightmare and their customer service is lacking. It's just not worth the added stress and expense.

I recently made a purchase from Tablecloths Factory for my wedding. I ordered a total of 35 tablecloths a few months ago. When the boxes arrived, I was excited to see the color was perfect and everything seemed to be in good condition. However, last night when I opened all the boxes to iron the tablecloths, I was shocked to find that one of the boxes contained tablecloths of a completely different color.

I immediately contacted customer service through their live chat feature since they do not have a phone number. I explained the situation and was disappointed to hear that since my order was placed over 3 weeks ago, they could not do anything except offer me a 10% discount on my next order to get the correct color. I was frustrated because I now have 17 tablecloths in the wrong color and they were not willing to offer a refund or exchange to help me.

Overall, I am extremely disappointed with Tablecloths Factory and their customer service. It is unacceptable to receive the wrong color tablecloths and not have any options for resolution. I would not recommend this company to anyone and will not be making any future purchases from them.

I'm a mom of 9 and I shop online a lot. I was really disappointed with Tablecloths Factory. I ordered some stuff for my daughter's wedding and it said it would ship in 5-7 days. But after almost 3 weeks, I had to reach out to them to find out what was going on. They put my order on hold and didn't tell me anything about it. I was really frustrated.

When I called them, I got a lady who had an accent and it was hard to understand her. She didn't really help me and didn't seem to care about my problems. She said I had to send them a copy of my bank statement before they would ship my order. That's crazy! I canceled my order and went with a different company that was more professional.

I don't recommend Tablecloths Factory. They don't communicate well and their customer service isn't helpful. It's too bad because I was really looking forward to using their products for my daughter's wedding. But I guess it's better to find out now than to have a bigger problem later.

I recently made a purchase from Tablecloths Factory for my wedding on September 6th. Unfortunately, I received an email two days later stating that none of the items I had ordered were available and that I needed to choose other items. I tried to call their customer service line, but it was not possible to speak to a representative. The only option available was to chat with someone online.

I ended up ordering new items through the chat with a representative and paid for signature delivery confirmation. However, when the items arrived, I was extremely disappointed. Out of the 270 items I had ordered, I only received three of them. And to make matters worse, the items I did receive were not even the correct ones.

To add insult to injury, the other items that were supposed to be delivered were released onto the sidewalk by UPS. Despite this delivery mistake, Tablecloths Factory did nothing to make up for it. As a result, I was left without the items I needed for my wedding and out of $594.00. I had to spend an additional $700 to order from another company with rush delivery.

To make matters worse, the customer service at Tablecloths Factory was absolutely horrible. You can only talk to a computer, and it was impossible to get any help from a real person. Overall, I would not recommend Tablecloths Factory to anyone. Their lack of customer service and delivery mistakes are simply unacceptable.

I recently had an experience with Tablecloths Factory that left me feeling disappointed and frustrated. I had ordered some balloons for my daughter's 9th birthday party and paid extra for 2-day shipping to ensure they would arrive in time for the celebration. However, as the party date approached, I noticed that my order had not yet shipped. I reached out to the company via email and was informed that they were "backed up" and my order would not be shipped until Tuesday - the day of the party!

Feeling panicked, I decided to call customer service to see if there was anything that could be done. I explained the situation and was told that I would need to pay for overnight shipping in order to receive my order on time. I was shocked and frustrated - I had already paid extra for shipping and now I was being asked to pay even more! But, feeling like I had no other options, I reluctantly agreed to pay the additional $50 for overnight shipping.

Despite my efforts, my order still arrived late - on Wednesday, a day after the party. I was left with no balloons for the celebration and the decorations I had planned were ruined. To make matters worse, when I finally received the balloons and blew them up, I discovered that one of them had a hole in it!

Overall, I was extremely disappointed with my experience with Tablecloths Factory. The lack of communication about the delay in shipping, the insistence on paying even more for shipping, and the poor quality of the product I received all left me feeling frustrated and let down. I would not recommend this company to anyone and will not be shopping with them again in the future.

I placed large order on the website www.tableclothsfactory.com. I ordered large quantity of table clothes from them. The seller promised free delivery for the orders over $150. I paid about $260 for the ordered stuff and expected to get free delivery, but these jerks charged me for the delivery and took money without my notice. Afterwards they kept silence and still no delivery. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.

I bought 5 tablecloths from www.tableclothsfactory.com. I ordered one colour, but the seller provided me 5 different colours. When I contacted him and asked to change them, the seller refused and started to yell at me. He told me that I ordered different colour and it was my mistake. He refused to do anything about it.The worst company ever, so avoid these [censored] and post comments about your experience with them.