Taco Bell review: rude service 452

You run the risk every time you drive through the Winter Park Taco Bell. They take your order and then short you on EVERY order. THIEVES! ALL THIEVES! TRIPLE CHECK YOUR ORDER TO THE FOOD IN THE BAG.

why don't you try eating fried bolony, it has a nice aroma

We have a Taco Bell and a Longjohn Silvers together in the same building. Everytime we go we usually go through the drive thru. We always get shorted something we are suppose to get. They either do not prepare it the way we ordered it or simply leave it out. I went inside to order the last two times and stood in there and took it all out to check it. I told them about getting ripped off too many times.They gave me extra food for my complaint. I realize they have a fast paced job, but they should try to check your order to see if it is right before they sling it out the window to you. Their order menu screen on the outside does not even work it is taped up. We enjoy eating from there we just want what we ordered.

you're retarted, the meat comes to taco bell pre-cooked. Something else made you sick.

could not access web site...scam

Well it seems to be an ID-10-T user error on your part, the site works fine. Please check your work before labeling things as scams. You people are the ones who give bad raps to honest companies due to your own stupidity. I'm surprised you were able to figure out how to submit a complaint on this site noting your excellence in proper navigation of the internet. Good for you...

i went back on the bajablast sight and it took the code on the cup but it would not take their security code.WHY?

i would like to get on that bajablast. but since it wont let me i will not try again.

i just remembered something, when i was in taco bell in nellsonville, oh. i went to the restroom and found it in a mess. itold the guy up front about it and he said it was not his problem.

An individual has the right to state their opinion whether it is founded or not. I happen to agree that there is something wrong with the Bajablast contest site. Admittingly, I am no internet guru, but it doesn't take a bachelor's degree to enter this contest. Food for thought... You can instruct someone through the proper channel without insulting their intelligence. This attitude clearly shows your insecurities with yourself.

I will tell you that the taco bell on sterling in peoria ill was the worst . I went in at night time and could not belive the horse playing and fowl talking omy sloppy workers dont wash there hands . i was just amazed on how many pepole came back to get there orders done for the 2 time.
were is management at .you would think that they were more trained to be more sutible for the job .
its to bad .

thanks any way tammy

My husband, at two different times, order the Supreme Beef Burrito. When he got home and was ready to eat it...it was mainly tortillas. Where is all the stuff inside? He paid too much money to get an empty burrito. The staff doesn't seem to care. We do not plan to go there anymore.

The Taco Bell in Hollywood, CA on Vine st. is the all time worst Taco Bell in history. Don't even think about going inside and using the restroom. If you decide to this I suggest you wear a Hazmat Suit (the kind they wear when they contaminate E.T) and be prpared to see things that you have never wanted to see. I'm talkin' human feces spread across the wall. Yea. My life has never been the same since I had that awful, stomach turning experience.
Then I thought I'd give them a second chance since LA tends to be a dirty place when it comes to public restrooms and maybe they just weren't aware of the bathroom mess to go clean it up last time. I decided to try the drive thru. Too bad I made that choice because I spent half my life in the line. Are you kidding me? A 45 minute wait for 8 cars? 18 years later when we finally get of food the drive thru girl treats us like we came up and interrupted her life. Sorry if you you don't like your job but its not my fault. Go work somewhere else then you slow, lazy, ###. By the time we got to start eating our food we realized there wasn't any food. Well, there was a little but I thought someone was playing a joke. Nothing was made right and our potatoes were half way full. I dont want to have to learn spanish just to get a decent meal at a fast food place. I'll NEVER go to Taco Bell again.

yeah that taco bell in hollywood on vine st has got to be one of the worst taco bells ever...i've spent many a lunch hour just trying to get my food, by the time i get it, my lunch hour is up! not to mention all the weirdo hollywood transient freak-rods who come into the store and ask you for change...and if you say no or ignore them you get a mouthful!...like your a free bank and your SUPPOSED to give them money...never again will i have to go to that wretched place, thank god

i am a taco bell employee myself and i enjoy my job very much my crew and managers afre awesome we all get along. sometimes the job can very stressful and the drive thru is a very stressful situation especialy since my store is a on window store. we mess up orders. we are only human but we would never think to be rude. if we r rude then we get wrote up and sent home. it is meand and negligent to be rude to a customer.

I am also a employee at taco bell. Yes we make mistakes on orders but just think people make mistakes when they order them also. we do our best to make sure the guest is always happy. 1, 2, or 3 taco' or whatever will not make or brake us. I look at my store as a big family- our 2.1 million dollar store rarely has a complaint that leaves a bad taste in anyones mouth. that being said guest make it very hard- our drive thru stays open til 2am friday and saturday and 1am thru out the week. thats a lot of drunk and and very rude people coming wanting instant food.

My husband and I went in to this TACO BELL, placed our order. When we got our order we did not get one of the items that we ordered and paid for. this item was listed on our receipt. My husband took tray and all back up to the counter. No one was there to assist him. I noticed that the young lady who had taken our order was over in the cornor of the dining area. She was bent over a table and it looked like she was kissing a some young man who had been and was still sitting there when we left. He gave her what looked like a valentines day card. At that time I hollered over to her saying ''excuse me mam'' and nodded that my husband was waiting to be waited on. She returned with a not so nice look on her face. Another lady working in the back finally brought my husband the cheese roll up that had been missing from our order. I was shocked to see her hanging over the young man, wondering if he was going to be in there the whole time she was working. The young lady working for store number 024684 a d employee number 7880 should be made aware that work and pleasure do not go together.

Sounds like a lovely valentines day.

everyone who come to work each day, comes with a dirty greasy top on, as this is supposed to be part of their uniform. The place is also, dirty, blinds are broke, closed all the time, dirty, greasy and its just a scummy place.The government needs to come in and close them down. Or give them a surprise check. Everyone hired there is DIRTY and GREASY.Hair and uniforms.Wearing dirty caps on their messed up hair.They shouldn't even wear those caps! This restaurant should be closed.Its been like this a long time and no one cares.It is filthy.They should all come to work with clean uniforms, each and every day. Why can't anyone do anything about this? I know many friends who say the same thing, that they aren' going there because its so dirty and unclean and scummy people with scummy uniforms.

Toxic Bell is horrible! Known for horribly dirty employees, lousy cheap eats, etc. What do you expect, it's freakin' TOXIC BELL!

what happened to your taco salad? when you first opened it was the best. now there is no meat only lettuce and no taste.

- this is not the first time these things have happened. I guess now, i'm just getting fed up. first off, i don't think its appropriate to charge more for the food when they don't put all the toppings on that are suppose to come on it. I don't think it's fair that i've paid for an item, but did not recieve it. curiosity also wonders me why there is a count of items at the bottom of the reciept, when obviously, no one checks to make sure it's accurate. Also, how can you promote a 5.00 box when we order one, we do not recieve the box, but instead in a bag mooshed all together. I would really like some kind of response for this complaint from store # 003190, just so I know somebody has seen this.

thank you

i went through the drive thru after i got off work about 10:30 pm as i do many nights mainly because it is the only thing still open.i got my food and started home . iget to the last bite and bit down on a screw. which disgusted me.so i called the manager to explain what happened.she proceeded to tell me that she was on the line all night so she doesnt know how i got a screw in my food.i felt as if she was implying that i was lying. ithen told if i did not live 30 min. away i would bring it back and show her.she simply said well i dont know how to handle this you will have to call back tomarrow.she never appologized.she didnt offer to replace my food she didnt ask if iwas okay. i have worked in the food idustry all my life.i was even a fastfood manager for 6 years.this was the worst way possible to handle this situation. when i did try to call the next day i was told the general manager was not in. i feel like im just gettting the runaround here.some responsability needs to be claimed here. ihave contacted the corprate office via email. im still waiting for a response.

Wow thats horrible, I do not eat at Taco Bell any more, because in 2000 I got really bad food poisoning from one of there chalupas which I used to eat all the time, but after I had that experience I have never wanted it again.

Anyways good luck to you and

Today I went to Taco Bell on South Irby St. in Florence, SC. I walked in to buy a soft taco shell and when I pay I do not get a receipt which is fine. I proceed to go sit down and talk to one of the managers on break who I've known for years. As I'm talking to him I get thirsty so I walk up to the register to buy a drink nobody is up there so I grab a small drink since they are right there. I know that was a mistake. I fill up the cup and walk back to my seat to continue my conversation with my friend who is a manager at this store. While I'm sitting there another manager walks up and demands that I pay for the drink I just stole according to her as she yells at me in front of the whole store. I tell her I clearly wasn't stealing as I went back to sit down and didn't run out the door. I ask how much do I owe she says 2 dollars. I then pay her and she puts the money in her pocket then walks away. When my friend was off break I go up to the register and ask for my receipt and change as a small drink is only $1.08. She precedes to yell at me to leave her store or she will call the cops to arrest me for stealing the drink. I leave so she could calm down then call the store 30 min later to ask if she was ready to give me my change and she just hangs up on me. I could understand if I went up there took the drink then as I was leaving the store to accuse me of stealing, but I was sitting with a manager waiting for him to go back up there so he could ring up the drink.

North Vernon Taco bell sucks. Never put the correct items in your order. Worst I have seen

I went to a taco bell in Black Mountain NC. and went inside to place my order. I did not want to hold up the drive thru because I was riding a motorcycle. I Placed my order and then waited and waited. I timed it and placed my order at 758pm and still no food 19min later. I complained and the women working the counter said. "We are working on it sir". I informed her that they were not working on it and multi. car drive thru. orders were made in that time. I then gave up and asked for my money back. I went home and wrote a complaint to Taco Bell with no response.

on my last 3 visits to 3 different stores in the KC metro area I have been shorted an item. This seems as though a trend has begun - and not a good one. I understand mistakes happen - I have made a few myself - but REALLY - 3 times in a row? Seems more like fraud.

During my most recent visit to the Taco Bell in Sweetwater TX the cashier couldn't take orders or issue change. He didn't know how to count and didn't know the menu. Then there was no sweetner for the ice tea, no taco sauce (the bins were empty. I tossed the change which consisted of 14 nickles (do you know how much bulk and weight there is in 14 nickles?) into the mint dish on the counter and told them to keep it. The three of us spent $19.30 and with the change we were out $20 at this point. Then I saw a woman behind the counter pointing me out to the manager. Ohhhhh! I'm such a bad dude. Then what did it was the fellow standing back in the kitchen spitting into a taco salad. I got up and left never to return. Filthy people. It really turned my stomach. If I had my cell phone w/camera I'd have taken a picture and posted on UTube. Good grief, stay out of the Sweetwater TX Taco Bell on I-20.

THIS STORE IS GETTING WORSE EVERY DAY. THIS STORE MESS UP MY FOOD AGAIN TODAY, ORDER #238 AT7:41PM DATE 07/26/10. I THINK THIS PEOPLE DO NOT CARE ABOUT HOW OTHER PEOPLE ORDER THEIR FOOD.

taco bell in alexandria louisana is the worst service i have had anywhere they just throw the food together. the food is poorly made with no pride at all

Me and four other people was going through the taco bell drive through on west park in Houma at almost midnight on 8-14-10. We had three separate orders because it was going to be paid with three sepeate debit cards. They told us that they were not able to do that, we'd have to make one at a time and go back in line three different times. They were really rude about it and as we ordered for our first order he wasn't even paying attention and we had to keep asking if he got the order. We paid for the food then had to get back in line. We ordered for our second order and paid for it. The girl driving the car started to drive to go back in line And then noticed they still had the card. We were still kinda close to the window but couldn't back up because the car behind. So one of us was about to get out the car to get the card and the person working drive through threw the card from the window and barley made it in our car window. We then got back in line for the third order paid for it and asked for taco bells main office number. The worker didn't want to give it so we asked for the manager so she could give us it. We left and called the number and they had gave us a disconnected number. Those people over there are really rude and have horrible service!

What do you expect [censored]! You do not have the right to just grab a drink whenever you feel like it. Your so called manager friend should have got up from his/her [censor] and rang you up. Sounds to me like your lying about your friend being a manager. They didn't stick up for you when the other manager accused you (rightfully) of stealing.

I drove through the drive thru with my boyfriend on a Friday night around 1020pm .We ordered a few things pulled up collected our food. We pulled forward to check to see if we got everything. I discovered we were missing .89 nachos and while none of the tacos were wrapped after trying to move things around to double check the stuff the tacos fell out into the bag. Not happy at this point, how hard is it. So I drove around to go inside to inform them of the missing nachos, not even the fact that things weren't wrapped properly. The dining room was closed had to pull around to the drive thru again. This is where the attitude began. The girl who took the order had no other customers and she didn't even stop stockig the sauces to assist me. The overwweight very rude Manager asked what the problem was. I said my order is short. I didn't recieve my nachos and cheese. She said where's your receipt. I said I didn't get one. She said well what do you want? I said my .89 nachos and cheese. What Nachos and cheese she said. Come on how many .89 nachos and cheese are there. With her rude attitude I decided I was going to mention that the tacos weren't wrapped any everything was at the bottom of the bag. She siad no it looks like you unwrapped it all your self. At this point just give me what I paid for and I'll scrap the rest of everything from the bottom of the bag. No I'm sorry let me get you 2 more tacos that are edible. By the time I got home I had ground meat with a shell nothing else but everything at the bottom of the bag.It costs that much to make a customer happy. THE WORST MANAGER AND SERVICE EVER!

Taco Bell store number: 025741
Receipt time stamp: 1:16 pm
Date: 8/24/10
Ticket Number: 170
Subtotal: 9.75
Tax: .69
Eat-In Total: 10.44

If all else this lenghty email is to denote what happens when your waiting around for 29 minutes of doing nothing.

When you wait at a table for "Fast food" for 30 minutes there are a number of things the person/customer has no other alternative but notice. After the first 10 minutes of standing around bored, and after checking the voice mails and text messages on your phone for the last time. you cannot help but take in the wonderful environment transpiring before you. You check the number on your ticket order as the person behind the counter yells out a number. To your dismay the number on your ticket reflects about a 26 number difference, you however give it the benefit of the doubt and continue your wait. At this point the ever present curious state of the human nature takes the better of you and begin to look around and observe. My order was placed at exactly 1:16 pm (You have to enjoy the way technology time stamps everything for us now a days.) and you look at your watch after you hear the Cashier argue with a customer who has probably waited as long as you have if not more that" If she wanted a drink with her food that she should have ordered the meal instead of just saying Mexican pizza." I guess I can understand how the cashier and customer felt after all how could the customer not have understood the situation when she was ordering. The Cashier was pretty loud. I am sure it had something to do with the language barrier, I had took notice the cashier elevated her voice and slowed down her speech when the Spanish speaking customers approached her. I mean after all we are in the United states right? we should all speak only English. after all Its only Hialeah, the biggest Cuban community since Havana. After about a good 5 minutes later another number was called. I checked my ticket in case my eyes deceived me, but they didn't... I would still have to wait even longer.

At this point it became a game or more of an amusement thing to see what defaults I could see or find while I embarked on the wait that was my fast food adventure. after all I had nothing else to do as I had already checked my voice mails and sent the appropriate LOL replies to my text messages for the second time.

Upon looking up from my phone I was pleased to see that two customers of the huddled mass that was now standing in front of the counter had left. I also saw and heard more sighs and customers looking at their watches. I was pleased to see that I was not the only one that noticed that I was chronologically standing here for too long. Noticed one customer come in and was able to get the attention of one of the two managers that were so busy working on drive thru. Here I thought was going to be a complaint that would have somewhat eased my amusement and at the same time was preparing for the rest of the huddled mass to follow trend like a herd of cattle and begin their complaints. To my disappointment it was a personal guest that came in to talk to her. I found it funny that she placed someone in drive thru on hold while she spoke to her friend over the counter. I felt kind of bad for them really, I mean after all they had to go around the side because there was no space at the counter what with all the people waiting for their food. Eager eyes watched to see if the manager was going to take notice... nope nothing. well at least the manager left her position to make sure the person at the window got their food. Thank goodness, we wouldn't want them waiting a half hour for their food either. It was kind of hard to see where that manager came from, the work area in the back was poorly lit.

I wondered if employees would work better if the work area had a brighter look to it? Nah what sense does that make, hell its only psychology in the work place we all know that's a load of junk anyways. Oh man the cashier seems to have finished taking her orders in rapid succession so at least we wont have to sit here looking at the mess on this condiment stand any longer. uh oh wait what's this another customer didn't get what he ordered... uh oh he should have asked clearly what he wanted, although I think maybe if she would have repeated the order to the guest maybe he could have clarified... NAH who am I kidding, after all he had about 20 minutes to notice what was wrong on his ticket and didn't. poor sap Oh well at least the cashier came to the rescue and explained to him that he didn't order that at the last minute. sorry Chump you waited all this time and still not what you wanted, well you COULD always take the advice of the cashier and order it now... hell it'll only be another 20 minutes. what's another 20 minutes right? Oh man in all the commotion They just called ticket 169. Know what that means? I'm next. so I walk to the front of the mass look at my phone to note the time is only 1:40p and don't have anywhere to be till 2:00 pm anyways. Thank my stars I was not on a half hour or Hour long lunch as this would have sucked. Not like the rest of these work dressed individuals constantly looking at their watches around me. By walking up to the counter I was able to see the 2 managers in the drive thru, One taking the orders and cash while the other one was making food. At least I know where the attention is given and next time I really should go through drive thru so my car could reek of sour cream after work. Better than standing out here smelling the rest of the sighs the customers keep exhaling after looking at their watches and themselves.

After 5 full minutes I got my meal and was chair bound in the cleanest looking booth/table I could find. The lesser of many evils in this lobby. While eating I noticed the cashier was able to walk away from the register and FINALLY start cleaning. One of the 14 customers after me took this time to voice her opinion in hopes that the mass follows. here's that crazy psychology thing coming up again, It held TRUE! the mass followed trend, wow the psychology thing must work sometimes. The young and seemingly over weight lady claimed wow I have been here for 30 minutes, another chimed in yes this is ridiculous I have a 2 dollar meal and I am still waiting on my 2 items. he was eating a bag of Doritos so I don't know what he could have been complaining about at least he had Half his order. at this point we over heard one of the managers say to the team. Hurry up I am leaving soon. to which one of the customers replied from the counter "Don't leave, stay and help we have been here for a long time". The cashier then walked to this customer and said. "You have been here a long time what's your ticket number?" After taking the receipt in her hand she asked what number were they on. It was Inaudible what they responded from where I was standing, so instead I turned to the responses and the faces people made while waiting.. you know the ones, we see them at the Disney rides when people see the sign that says from this point it is a 45 minute wait. Same ones!

Cashier walked behind the counter, Here I thought wow she is going to communicate to the team the situation or maybe she was going to wash her hands and help expedite. No she was only putting some rags in the back no speech crossed her lips to the team. Then I thought back, wow I have been in the food and hospitality business for about 15 years now. Management 101 is never get stuck in a position, do what it takes to keep business moving, short or not, call for help from other managers or area coaches. clearly they haven't trained with the same mentors I had. or same Tricon books I had when I started my career back in the days. Then again and with the same time I ate my last bite of the Mediocre food I thought to myself. I cant expect anything less...

I wasn't expecting 5 star experience when I walked into the establishment. But it was silly of me to think that fast food was something that was more that just mediocre food at a moderate prices for the people on the go, Knowing first hand the hospitality industry has been going down the toilet here in Miami. If all else it has given me a good look at what I don't want my customers to have to go through.

Somewhere in all this. the theory that I waited 30 minutes, Let me not exaggerate it was only 29 Minutes as stated per my chronologically stamped ticket, as well as 14 people I counted after me. does that mean that 7 and a half hours give or take a few minutes of people's time were wasted? Gives me something to ponder on my next visit to the store next time I want 40 minutes of my life wasted.

I simply didnt get the 2 soft tacos with the rest of my order. When I told the manager he immediately became arrogant and raised his voice at me. I calmly showed him the bag with my order and explained that I hadnt even left the drive thru yet. He said, "I bagged that myself I know theyre in there." I showed him again that they obviously are not. He gave me the number to HIS manager, who still doesnt answer the phone or return my phone calls. I never got my soft tacos. I believe they call that theft.

Obviously the problem is the management. I hope you took this to a higher authority

the employees were probably not washing their hands... disgusting

One day, I stopped at Taco Bell for lunch while going to Canada. I ordered a regular taco and when I began eating, I tasted something rotten and bitter. I found out that it was the tomatoes in the taco. They tasted artificial and as if it came out of a garbage. I was very unhappy and do not plan on going there again because of the bad quality of food.