Taco John's
Reviews and Complaints

The shrimp tacos were ice cold and the tortillas were gummy, only one shrimp on each of the three tacos, few tomatoes and one piece of mango on each taco, the potatoes were cold and way over salted and the three pieces of chicken were cold, shriveled up to the size of the shrimp, the two crunchy tacos were cold as well. So bad we threw it away, none of the food was edible and I paid 16.98 for all of it plus a small root beer and the root beer was the only thing that was ok. Sad, disappointing and mad.

There is a couple things that happen to me at taco bell. I had to go there twice. The first time I went a order my food and waited for 20 minutes to pay for it because I had no credit card so when they called my name to go pay they told me I had to have the exact cash amount! I didn't have the exact amount so they said I could order my food and I left! No sign no worrying nothing ...

So I went to go to the other tacobell In Belleville and they are closed! This is at 3pm so then I went a got a credit card and went back to tacobell on Rawsonvill and Belleville and ordered payed with my credit card and then had to wait 35 to 40 minutes for my then after I get it they say there was no more tomatos. I ordered two Mexican pizza meals that comes with two hard taco supreme and a crunchwrap and a Chicken quesadilla I soft taco. They all require tomatoes! I get home after waiting to get my food and the food was the worst tasting food tacobell ever made. I'm so disappointed and upset. I will not be going back there again . I payed $37 for food that wasn't even worth a penny in my opinion. Everything was old and Soggy the only thing that was okay was the Fountain drinks. I should've drove to Del Taco and spent the money in gas. Im 26 minutes away from the closest Del Taco but that what I spent going back and forth to taco bell.

May 15, 2022 Location: Taco Johns in Wellington Co

6:52 pm check #1688

store#2616

Placed my order online through Uber eats because I am from Illinois and i don't have a vehicle. My order total was $44.56 after the use of the app total order came out to $62. I received half the food i ordered. Items that im missing are

-bacon ranch polI $3.60 -chkn bcn gua taco $2.40 -churro $2.40 -lrg Pot Ole $1.19 upcharge because i added to make it a combo. My daughters kid meal $4.67 only thing that came was the cheese quesdilla. It was absolutely disgusting. The quesdilla was hard as a rock. We didn't receive any of our sides or drinks with our combos. Plus the food we did receive was barely editable. I called to notify them. What they offered was to put my name down for a free meal. Seriously unreal no refunds available. So i lost out on my money. Safe to say my family and I are extremely disappointed. Honestly this place shouldnt even be in business.

I literally spent years gathering points. Wen I heard of your new rewards program i was excited. It sounded like you would convert all of my punches...54 of them to be exact, to the new system at 100 points per punch. I open my app a collection days ago. Punches still there. I look today. It says they are all expired. This is utter crap. I love Taco Johns but I've spent a lit of money building those rewards. If I knew they were going to expire and not converting would have used them. There was such vague info on what was happening. Shame on you Taco Johns. Shame. This is not how I would expect a Company from my part of the world to react. I would have even understood if past punches were 50 points. But to simply remove them. Looks like Taco bell is now my choice.

I purchased my order in Sioux Falls located at 1804

S Sycamore. On April 27th at 5:46 in the afternoon. It wasnt busy. My sale #[protected]. Check #434. My order was shorted 2 crispy tacos. This is the second time this has happened. I didn't do anything the first time.

Ordered steak quesadillas and wasn’t there. Would like a refund since I live far away and wasn’t going back

After drinking most of the water from a cup. I noticed a black bug floating at bottom. Disgusting. I'm sick to my stomach now. I took a pic and a video.

They were out of beef and chicken (althought they had the fried chicken) I ordered the chicken tacos and asked what was on it. They kid taking the order not only was quiet he was also mumbling. And my husband ordered the taco salad and asked for fried chicken because that was the only meat they had. Got to the window and asked the kid what kinda sauce was on the tacos to which he replied "I don't know" and we asked if we could get whatever sauce it was on the side. We get home and my chicken tacos had some kind of spicy sauce on it which is why I asked what was on the tacos because I cannot have anything spicy. Therefore I couldn't eat either tacos. My potato oles were far from seasoned. My husband's taco salad had two strips of fried chicken on it. One of which wasn't cooked and the other barely had meat as it was extremely thin. His Sierra mist was just soda water and my raspberry iced tea was extremely watered down yea. And we didn't even receive a single napkin. And upon looking at my receipt I noticed we were charged for the fried chicken for the taco salad. Now I understand fried chicken doesn't usually come on a taco salad but you would think you wouldn't be charged extra for it if they're completely out of any other meat that normally comes with the taco salad. I would have much rather spent the $20 I wasted at taco johns at taco bell.

Also the kid who was at the window, I'm sure he's a teenager and this is his first job, however they weren't busy and weren't short staffed. And professional and human decency is not hard to do. It's not hard to fake a smile and fake a customer service voice.

I ordered a 5 piece fried chicken and other food. I got to the window and seen the receipt price and I said something to the workers. They laughed and said it just changed prices. So I told them that their sign in the drive through atill said 4.99 instead of the 6.49 they charged me. They got the manager after I told them it was not okay to laugh at a customer and tell them it just changed. I wanted it for what the sign said. The manager came over and got rude asking what I wanted. I told them I wanted the price that is advertised. She gave me the money and said have a good night really rude and smart. I get home and didn't even get the chicken I paid for. I will never go back there again with that rude staff!

This is the second time I have went through drive thru and asked for fresh potatoe ole and I've got stale ones. The lady even told me they were fresh and they were not.

I do not eat meat so I get beans in my tacos instead of beef/chicken. I am charged money to replace meat for beans. I have never been charged to substitute beans, anywhere, ever. I find that to be very ridiculous and won't be returning. I like your food but find that to be quite greedy.

I just tried to send the complaint and it told me it was too short and wouldn't get seen. So, I'm now trying to add more nonsense words to make this long enough to get some attention. This is silly.
Let's see if it works now.

I drove 15 minutes home with my food to find out that they didn't even put my large potato oles in there that I paid for. I'm pretty sure that every single time I go to this location, they forget something.