Taco John's’s earns a 1.1-star rating from 155 reviews, showing that the majority of fast food enthusiasts are dissatisfied with dining experience.
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RE: Thanks for your order #[protected]
ordered 10 tacoes and they were only half inch thick, and no cheese...this is not right...dwight agrimson [protected]...
Desired outcome: none this is not right
Refund of my $21.62
This was by far the worst fast food experience in my life. First: 5 of 12 items were not in the bags I was given in drive through. The dining room is not open due to covid so I needed to go back through the drive through. I let the guy know through the intercom and he told me he would talk to me at the window. I waited my turn again behind 4 cars to get...
Locations
My complaint is i have to drive 45mins+ to my closest location! Its ridiculous that i have to do that! You should truly expand more please do so asap id spend so much money there that way
Desired outcome: Put one in Woodstock Illinois
Drive thru.
Central Ave location. Billings MT. I don't usually have any trouble at Taco Johns, but the last 3 times I have been through this location they have screwed the order up. It wasn't a difficult order either. 4 breakfast burritos with bacon and sausage, 4 tater ole', 4 OJ's. They handed me 1 OJ. After pointing out the mistake she handed out the other 3 OJ's. Then she handed the bag out and I drive off, only to find we were missing all 4 orders of ole's. When we ate the burritos they were all missing the sausage which I got charged for.
Service
I'm super disappointed in TJs! Went in on Monday and ordered a $10 lunch that costed me $31! The cashier was having trouble with the credit card machine and kept running my card. After several phone calls with TJs the manager told me if the money was not returned by Friday to come into the store. Friday rolls around abc I was not refunded my money. I go to TJs and the door has a sign that says drive through only. I called the store 15 times before they answered and the manager said we talked about it and it's not our problem! Unfortunately it's not about the money, just keep it! Its about your super unprofessional crappy customer service!
Night manager is very rude.
Jasmine Riter is always incredibly rude when I go through my local taco john's. She does not ever have a friendly attitude and makes me feel like an inconvenience for even going through the drive through. She does everything without a smile and barely says anything. I've heard her being rude to other customers and employees. She is incredibly immature. When...
Read full review of Taco John'sRude employees
Went through taco John's line. Took extremely long to receive our food. Through window employees were standing around and gossiping. Nacho cheese was ordered, repeated back, and charged, but not placed in to go bag. Had to go back around and wait in line behind 6 cars because inner lobby is closed. Employees were rude when asked for the forgotten nacho...
Read full review of Taco John'sMexi rolls
It ad that mexi rolls are going away Those things are fire awesome snack Please please please Keep them
Read full review of Taco John'sLeadership
The manager at the madison sd tj's awful. She has been heard saying that it's her job to work as little as possible. She has them work up to 11 hour shifts. Because she doesn't want to work. She is rude and uncaring for her employees. She is hardly ever at work. Can't keep employees. Has shown prejudice toward her employees. I believe she should be investigated. People should be treated with respect, and she has none!
Read full review of Taco John'slady running drive thru took a drink out of our cup
My family went to the drive thru on 10th ave in great falls around 12:40 pm. My Dr. Pepper was stale or watered down so I asked for a new one or a different drink. The woman running the drive thru pulled a new small cup, poured new Dr. Pepper into it, turned her back and took a drink, then GAVE IT TO MY HUSBAND and told him to try it! We recieved no hot...
Read full review of Taco John'stwo staff
I went to Taco John's in Maquoketa IA and I seen to girls one manger and some other skin girl they where running and screaming throw the store and running out building into to there cars hooking horns and speeding throw the parking lot and trying to hit each other with there car and throwing food and the Kent guy dont do anything about it he let it happen...
Read full review of Taco John's825 northwest, byp great falls mt 59404
This is not what I would consider a complaint, more like a suggestion. I am vegan and I come to Taco John's very often and I order the bean burrito with no cheese. I think there should be an option for vegans on Taco Tuesday. Perhaps get bean burritos at the same price as Tacos on Taco Tuesday. Also, this website keeps putting up a notice about cookies. It is greatly i interfering with my ability to give you the suggestion.
manager’s attitude after my order was made wrong
My family ordered food in the way home and when they got home two out of the five items were made wrong the sales ticket had it right, the employees just can't read and didn't even bother to check against the ticket to see if the right item was with the right order? Just plain lazy lazy lazy lazy. When I went back on my dime, my time, my fuel. I ask the...
Read full review of Taco John'siced tea
I ordered through the drive up last night around 730. I got 2 salads and a burrito combo meal. I ordered iced tea as my drink. When I arrived home, I took the lid off to pour out part of the tea. There was a very large glob of whitish goo floating in the tea. It looked like someone either hocked a loogie or cracked an egg wite in it. It was quite...
Read full review of Taco John'sdrive-thru
Went through drive-thru on October 12, 2019 and ordered (2) #2's with sweet tea (3) soft shell tacos and small potatoes and cup of water. We received (2) #3's with sweet tea and 1 soft shell and an extra potatoe. Normally I don't complain but this is EVERY TIME we visit this location. Our receipt number is Check #422 Draw #13 and the cashier was Mark
new menu
My family and I went out last night for taco tuesday yesterday 10-08-2019 and tried the new menu!!! All I can say is please stop the madness!!! Your new menu will lose you more customers than you will ever gain! It is disgusting it is priced outrageous it is presented in such a cheap manner and that taco perfection is just a fraud!! Nothing at all looked...
Read full review of Taco John'sthe manager at taco john's
I was in taco John's the other day and the manager on that day was so rude to the customers and employees what I don't like is that the one employee that got fired was trying to ignore while she was getting the customers food when she hollowed at her and when she said let me finish the order is the manager got all mad and told her to leave cause she was fired I have been in retail business for a while and I know that customers come first she left and know body new what order she has doing and then the whole day she just kept running her mouth this is a small community and when something like that is heard the whole community will stop going in there cause they don't want to be treated like that I think the manager should be fired and let the person back that was fired
I was in the bridgeport locations the other day when I happened to see the manager start hollowing at another employee which the employy that got fired for doing her job was ask to leave in the middle of helping a customer this is a small town and when people act like they will not go in there anymore so I think you need to get rid of the problem cause it seems like no one can work with her you should fire her and let the other employee that was fired come back your manager is very disgusting pig to employees and customers very rude and something better get done before nobody will not even go in there anymore cause they don't want to be treated like animals
fox news
I would regularly go to taco John's once a week for lunch. I noticed each and every time Fox News would be on the television. I finally asked why and was told this is mandatory. I'm not sure why you would incorporate politics and lunch. I think it's ridiculous. There goes $7-$9 a week you will be getting of my money. I have been a regular patron for years.
Dawn McDonald
Have fun sucking off the Democrats.
service
Store # 9222
Check # 493
We ordered several items.
We ordered 2 kids meals, got one!
One quesadilla cheese was not melted.
On free way when found out.
Forgot our taco roll ups!
Waited in drive through for 34 minutes!
Very frustrated
We called to talk to manager and he was too busy to talk to us. We'd like a full refund. Total was $20.11
Aaron Hubbard [protected]
[protected]@yahoo.com
manager
Hello I am writing to inform you about your manager at your muscatine location .
I will be helloing my son file suit against Taco John for discrimination based on color and gender ! I know there have been several complaints on him . I have seen them posted to social media by employees . He has sex with his female employees as well as does drugs with them ! What kind of place are you running ? I as a customer have witnessed his rudeness with customers and stopped going there a long time ago I have seen messages of him making fun of applicants and employees as well as a video of the filthy conditions of your store ! This has gone on to long I will not tolerate my son being fired because of his color of his skin!
Not resolved being harressed now and threatened
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Overview of Taco John's complaint handling
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Taco John's Contacts
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Taco John's phone numbers+1 (800) 854-0819+1 (800) 854-0819Click up if you have successfully reached Taco John's by calling +1 (800) 854-0819 phone number 1 1 users reported that they have successfully reached Taco John's by calling +1 (800) 854-0819 phone number Click down if you have unsuccessfully reached Taco John's by calling +1 (800) 854-0819 phone number 0 0 users reported that they have UNsuccessfully reached Taco John's by calling +1 (800) 854-0819 phone number+1 (307) 635-0101+1 (307) 635-0101Click up if you have successfully reached Taco John's by calling +1 (307) 635-0101 phone number 0 0 users reported that they have successfully reached Taco John's by calling +1 (307) 635-0101 phone number Click down if you have unsuccessfully reached Taco John's by calling +1 (307) 635-0101 phone number 0 0 users reported that they have UNsuccessfully reached Taco John's by calling +1 (307) 635-0101 phone number
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Taco John's emailscontact@tacojohns.com100%Confidence score: 100%Supporttjiguestrelations@tacojohns.com97%Confidence score: 97%communicationklove@tacojohns.com95%Confidence score: 95%
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Taco John's address808 W. 20th Street, Cheyenne, Wyoming, 82001, United States
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Taco John's social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 26, 2024
Most discussed Taco John's complaints
they are not making their food rightRecent comments about Taco John's company
Missing item I ordered and rude staff
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