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I completed one of Tapjoy's offers on Kill Shot Bravo for Gold Bars on Glossy Bingo, it's now been 48 hours + and after contacting Kill shot bravo help desk(who are Hopeless)and 3 e mails to Tapyoy and 1 private message on Facebook guess what nothing, I wish I had checked before taking out one of there SCAMS because that's exactly what they are SCAMS if you have any sense check all the feedback on Tap joy and then still don't do any of there offers !
same here did lots of games and offers and nothing,
this company is a scam
I am on the same boat. Completed 4 offers and spent over $200 doing so. It's been 9 days now and all I get from them is a generic email asking for receipts that were already provided on the original complaint. I have already reported to the BBB. I suggest that everyone who is having trouble to file with the BBB so their rating gets dropped from an "A" to a "C". Maybe then they will start to notice. For a company that has 100 million revenue a year you would think that they will have enough people on staff to handle customer service issues.
I agree I had 6 claims with Tapjoy for over 48 days I sent countless emails regarding the claims one email per claim with the code these amounted to a little over 3800 gold bars. After 48 days Tapjoy finally emails me wanting a screen shot of the process for every claim. Tapjoy knowing nobody would have that info because it's not in the terms of use to have that info. So far they paid the small claims total of 276 gold. But the bigger ones received email that said these cases are closed due to no action in last 72 hrs. Tapjoy is a real work of art they are not a Company They are nothing more then a bathroom stal with ### all over
I've been 'using' Tapjoy now for several years to collect game rewards for both Kill Shot and Kill Shot Bravo.
I use the term 'using' loosely, as I have had so many problems with the app over that time it has come to a point where I simply try at all costs to not use it.
Unfortunately Hot Head, the makers of the game, still use Tapjoy and no other company in order for players like me to acquire in game rewards. Of course, there is an option to purchase gold in game, but the costs of that are simply astonishing when compared to real life costs. This predicament leaves someone with my income no choice but to attempt some tapjoy rewards from time to time.
How this company has managed for such a prolonged period to keep operating with such poor support, and what appears to be falsely advertised cons, is just amazing. I've complained so much during my time having to use this app that I thought it was about time to complain in a different way. Not to complain direct to Tapjoy, to try and get rewards which are rightfully mine anyway, but to try and get my voice heard by an authority which can stop this sham from happening altogether. Hopefully someone with legal knowledge and ability to sort this is reading all these complaints, and Tapjoy can finally get what they deserve.
Thanks.
Im in the same boat. 800+ gold owed to me.
Same issue with me. I donated $18 to help the children fund and was due over 1, 700 gold and now I am gong back and forth with them. I have enough proof, bank statements, etc...but still no gold. I think this is a ripoff company and will report to consumer complaints. It's really not about the money it's the principal that I/we are getting ripped off. I sure hope the money goes to the kids
I finish the task in world war rising still not received the reward