TapJoy’s earns a 1.1-star rating from 845 reviews, showing that the majority of app developers and advertisers are dissatisfied with campaign results and user engagement.
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payment not received two times
The day of the incident was may 24th of 2017. At the time of 07:25 pm I finished an offer which would reward me 356 credits in the online game called Urban Rivals. After one hour has passed, which was the delay of the offer to make the payment in my account, I didn't receive my credits. So, I decided to fill an request in order to reclaim my reward from the offer. They sent me that I already received my payment which did not happen. After a few more attempts of requesting my reward, nothing happened.
I got scammed after doing the offer, I just only want my reward.
Thanks for your attention.
dice buddies reward
I have already received my purchase in the mail but my reward has not been received. The only response I got from them was they needed proof of completion. I sent the proof twice and two emails advising them that I sent them the proof I requested. No response received.
I contacted the customer service with dice buddies twice and apparently they don't feel accountable for the promises made by tap joy.
This is fraud!
design home application (rewards for responding to offers)
In order to get diamonds, I respond to a lot of offers, like downloading apps, subscribe to some services, watch slideshows, etc., and I get my reward only once in a while. Recently, I subscribes to Videostripe, which was supposed to give me 15 285 diamonds, and I never received it, even after I wrote you three emails. Also, I was supposed to get 43 672 diamonds after my Swagbucks account have reach 500 SB, I am now at 600 SB and still didn't get my reward. It's a very frustrating situation, and I hope you will be able to resolve it. My player ID is "shannie1983".
Do they ever get back to you?
I have sent multiple emails in regards to an offer that I completed which was to buy a lotto ticket and I would get 14 557 in diamonds.
In Australia it is an offense to offer incentives to gamblers and for them to not fulfill said requirements is in major breach of about 6 laws that I can think about off the tip of my head.
highlights offer
I emailed tapjoy about the offer for signing for the offer, I got the 2 highlight books bill and stickers. But they nevered rewarded me with the balls, it was supposed to be 1675 balls something in the 1600. They just emailed me back and said we rewarded you the balls but they didn't. Right now I have 31 balls, that's it. When will I receive my balls.
coins for avakin life
Hello,
I have completed numerous offers regarding watching videos and completing surveys with the promise of collecting coins for my effort. I have not received any coins at all, when I should have well over 50, 0000. Please advise what I need to do. My email is [protected]@yahoo.com. Avakin Name is: Jazzy Glitter
I started completing the offers on April 28, 2017 until May 21, 2017 with no results.
Thanks.
dice with buddies/hulu not receiving my rewards
I paid 7.99 do hulu and still havent received my 80 bonus rolls I've went to the app dice with buddies and web to missing awarded and it's been a week now either I want my 80 bonus rolls or a refund. Ive contacted yall several of times reguarding rhis issue.
I have already paid the 7.99 for hulu and want my 80 bonus rolls I was supposed to get. Or a refund. My email is [protected]@gmail.com.
design home rewards
I have been waiting for over two months to be awarded 127, 000 diamonds for completing the Deal Dash offer. I have submitted all evidence of offer completion. I have also not been awarded diamonds for completing the ProPlants offer two weeks ago. I also submitted proof of offer completion. Tapjoy has stopped responding all of my emails. I have sent multiple email requests which have gone ignored. I spent real money to complete these tasks in order to earn the diamonds promised. Design Home, Tapjoy and Crowdstar have been fraudulent in their offers and promised rewards.
the walking dead road to survival
I have emailed your reward help support about a Road To Survival offer for the "Get a FREE $5 gift card when you earn 500 SB!" I have completed everything the offer asked me to do, I obtained 500sb in the allotted time and with a new account. Waited three days for it to process when you say it takes up to two days. I can provide proof of my completion of the offer if needed.
I have had a big problem with the $5 gift card offers. If you do them in the future, they eventually ask for two pieces of "proof" (even after you send a receipt for your purchase). They ask for a welcome email from the company, but usually these companies fail to send that, as, at least in three attempts in my experience, the companies seem only interested in collecting their affiliate payment and not giving the award. The second piece of proof they ask for is a screenshot of your purchase (not the receipt, but a screenshot in the very moment when you make the purchase, on the "silver offers" webpage. This is really unfair to ask of us gamers because it is not our responsibility to track offers. TapJoy and their affiliates should be able to track and verify offers. But whatever I am posting this here in case anyone in the future sees it and it can help them (although I doubt it, because by the time they think to look here they are probably screwed out of their game currency, and probably not for the first time). How this company continues to get and maintain business partners is beyond me.
rewards
I have contacted yourself on many occasions in regards to my award for completing usenext offer I enclosed screen shots of my account set up with the free trial as per the instructions given I do accept your really busy but I have missed getting extra items in the events going on in the walking dead and it's really upsetting that no one has bothered to contact me at all I have nothing but praise for the way you guys help people like me that don't like to use real money in games but my experience this time has been dreadful I hope to hear from someone soon the screen shot clearly shows me logged in and my account status of trial
Gareth pope
avakin life
Helldemon W (my nick) in Game of War game have got 10 lvl of base. Please, sent me my reward to Avakin Life account. Please be more humane! :"(((( Even i am late, please! My email: [protected]@ya.ru. (in Avakin account i have another email!) What else? I bad know english, but i have done the tapjoy offer very well, and in right time. I had time at the agreed time, I registered and raised the base in the game long before the expiration of the agreed 7 days, I fulfilled all the necessary conditions, and I expect a reward for a month already. I'm very patient as you see ! Please reward me for the efforts that I made, for the money that I spent on the Game of War to get avacoins in Avakin life. After all, if you are scattered by such proposals, you can somehow follow the rules on your part. My nick in Game of War "Helldemon W", in Avakin life i have 2 accounts, because I first started the game on another phone (iphone - nick Alexander Russia), and there was another account opened, then I registered my mail in the game (registered), reinstalled the game on my phone (android - nick Olga Russia) and reached the level of 10 bases in the agreed time. The reward you need to transfer (in Avakin life) to an account Olga Russia.
did not receive coins
Hello,
I played mobile strike and leveled my base to level 10 as required by the app to receive the coins for walking dead road to survival. I never received my coins. I followed to instructions and sent in an email. I also sent screen shots as proof as required. Since then i have heard nothing i have not had any correspondence. I emailed again but no reply. I read kver the I nstructi ok ns and complted the task as it asked and within the time frame. I would like to have my coins please. Can you help.
Ashley
no gold
I'm uploading the pictures this is a scam. Did everything and still wasn't rewarded my gold then when I tried to go report missing gold it pulls up a totally different game tht I didn't play even though I have all the proof and my Facebook page clearly states tht I took the quiz and passed it... Tap joy Facebook page have a lot of the same complaints.
no gold
They refuse to give rewards as promised when i do purchases and if they do it takes weeks or up to 4 months. This company needs to be shut down. They owe me 4800 gold total i have all the proof but no one to help wtf. How can they steal money but if u steal u go to jail . They take several weeks to fix a problem if they fix it it all by then the same offer comes up because it shows you haven't done anything with it so you complete the offer twice because it shows twice but if they reward you at all the only reward you once which is wrong due to the factor and advertising company and both sides are getting paid it's not our fault we were offered something and then they need gate on it they need to pay out even due to their own errors of laziness Andrew or incompetence is a company that's crony capitalism at its finest in a company like this should be shut down permanently and find
My husband does the "TapJoy" thing for Star Wars Card Trader. In March, he ordered flowers for his mother...$70 put it was 584, 000 credits. We got the usual "send us proof" email and then nothing. No replies, nothing. This is common with them. It's so frustrating. I could have gotten the same flowers, cheaper but without the precious credits. They had another offer with the same company for Mother's Day, I wouldn't let him order, I'm tired of the complaining every day about how he still doesn't have his credits.
TapJoy is a HUGE scam.
jackpot city slots
On May 2nd 2017 I downloaded this game (Jackpot City Slots) and played it to the 15th level so I can get 26 tokens reward as advertised for my Top Eleven Manager game. I never got my tokens although I still have the game instaled on my android phone. I would like to get my reward as soon as possible. Please see attached image from my phone as a confirmation of my words. Down on the left side, you can see my level (15).
Thank you!
gold (killshot bravo)
Filled out surveys, quizzes, Ect.Followed all the instructions and still did not receive any reward.I double checked to make sure the info I submitted was all correct but still no Gold.I have wasted a lot of time doing these surveys, quizzes, etc.I have received a notification in my inbox 5 times that reads (you have completed an offer) but there are no rewards.Downloaded tapjoy app to check status but shows the offers to be incomplete. I have completed ALL the offers exactly as instructed.I know they were completed because my phone keeps blowing up with all these odd numbers and telemarketers.
junk emails
I tried to fill a survey on Tapjoy website. Since then, I have been inundated with junk emails. I have hundreds and you've taken over my email inbox.
I have been trying to complain to Tapjoy about this since 26th April and no one has properly read my emails or replied.
I have now complained to a government body about your spam emails.
STOP THEM NOW
My email address is - [protected]@gmail.com
PLEASE USE THIS ADDRESS ONLY !
wwe slam
Dear Sir / Madam,
I have done 4 offers for free coins in your WWE Slam game. One was reading a report for around 1800 coins, 2 were downloading and running 2 apps for at least 2 mins and the final was completing a 20 min survey (which actually took over 30 excluding the ones I was excluded from) for 37800 coins.
Not one of these offers have ever given me a payout. I've submitted claims in app. All of these disputes have received multiple responses from your service team of you have the coins.
I have requested multiple times for confirmation as to when but rexeice the same automated messaged. This kind of customer service is attrocius.
As of this moment, you have lost a paying customer. I will no longer give you any of my money and will begin telling friends and family to avoid tapjoy.
Regards
Paul
Dear Sir / Madam,
I completed a survey for free coins, 32800 to be precise, I took a screenshot of the "congratulations please return to your game for your reward" screen.
To date I have not received these coins, nor have I received the 2000+ coins for downloading and running an app called Slot Cool (which I ran for 10mins), the 2000+ coins for solitaire or the 1000+ coins for reading an article.
Each and everyone of these has been complained about yet, I keep receiving an automated response from your customer service team saying I have the coins.
I have asked them go recheck as I still have the same 3000+ coins I had before the offers and get the same response. This "customer service" is unacceptable. In my industry I would receive a disciplinary for this poor service.
I am a paying customer, however if I do not receive the 32800 (at the very least), I will ensure that you never receive another penny from me and will downvote your app on the Google store.
Please look into this asap and advise.
Thanks & Best regards,
Paul
clickyourscore.com
I swear to every god worshiped on earth, that if this site just stole all my information and life as a US citizen I will find a way to get back every dime they use in my name from you!
I was trying to earn some currency for an app and I saw this "free" credit score service. I thought I would give it a shot to learn about ten minutes later it may have been a scam AND I never got the in game currency (battle cats 540 cans).
They literally have all the info to make a clone of me and go on a crime spree that I am the victim of. Solve this issue as soon as possible, for my sake AND yours!
I began to fill out my info for my free score got as far as my name and p#, something told me to hit the brakes, so i opened a sep window to check these fools out, during my dramatic pause from there digital quicksand, would have to say 5-to-10 min of reading some horrid reviews, my phone starts ringing (north dakota #)2 different ones, i ignored it, a minute later i get texts 3 of them saying they just tried calling me, so i jumped back on there sight and edited out what info i put in . I found their( CUSTOMER SERVICE is WORTHLESS#) I asked her I see your out of ohio, why are reps from ND chasing me thru a narrow tunnel with a bullet train, she said i have no idea what thats about, she then asked for my name, i thought what the hell might be entertaining, so she comes back with this, i see you r not yet a member, i says didnt like that one way road i was on, made my own Uturn when i saw SSN fill in box, with no concearn about the doo doo bags that r doing a push on me, she rolls into this sales pitch hell bent into sighning me up, i says what about my concern it goes further than just me, dont u want the numbers that called they could be using u guys as a front to rip people off, she tells me text stop to the #s .FISHY she told me she did not know anything about the BS RAILROAD, she then tells me if i was a member i could talk to a manager, at that point i just said, you clowns have bad form, KARMA COPS got a scent on that crappy odor of yours.
The are a company of nothing but thieves, i had the same thing happen to me, they charged me for the membership and i called them, this was on my seventh day of said membership to cancel and get a refund only to be told that whats done is done, too bad we dont do refunds
Ultimately in the end clickyourscores.com and other affiliates were able to get over $400 in unauthorized transactions from my bank acct and credit card. Had a hard time getting my money back. I did get some but not all of it.
I called, the lady got my info, I said I'd like to cancel, she was about to start the free month speech but I cut her off with sorry I only signed up for another offer thing I don't actually even need a credit score service it's nothing personal I thought I'd complete the other offer quick and easy and cancel this without issue and my honesty stunned her the call lasted maybe a minute I'm canceled there was no issue at all unless I continue to get charged remember it's a person on the other end of the phone treat people how you want to be treated
I attempted to signup for this service thru a sweepstakes that said I had to choose one of the reward products. I choose this one went thru the signup process put in my info and all BUT never Hit submit. I realized that I already had monitoring with another company was unable to delete my info and just closed the internet down. a week later I notice an unfamiliar charge on my online banking acct. Called the bank to get more info they gave the an [protected]. When the Rep came on the line after waiting on hold for 12 mins. He told me what it was. I proceeded to explain that I remember the company but NEVER HIT SUBMIT...He starts to tell me about their policy to cancel within 7 days & I tell him I never hit submit because I didn't need the service. He tells me there are NO REFUNDS! its already processed and go on to tell me of other products ranging all the way down to 3.95. I ask to speak with a manager he tells me he's the top of the floor I then asked to speak with someone over him and he says there is no one over him and that the call is being recorded...then states mam you put your information in so you brought the product. I tell him again I never hit submit and closed the browser that should NOT dictate SUBMIT then he's says is there anything else I can do for you mam, I request a refund again & he says the policy says you have to cancel by phone within 7 day but again I never hit SUBMIT! That is Fraud!
Yep these guys are crooks. They would not refund my money and demand you call them on the phone, something difficult for me to do being disabled and in great pain. I was slammed into them on a cheap deal and you cannot get out or a refund for no services rendered. Do not fall into a trap with these guys. Just think, at $40 a pop, they make good money for nothing! Get enough to blindly sign on with them and they can make millions a month! What a deal!
They charged me a dollar, then a week later charged my credit card, did not send an email at all. I didn't see until a week later. They require you to call in to cancel, upon calling, the guy was extremely rude and said I signed up for them to charge me $30 which is ridiculous. I told them to give me s refund as I didn't even get a receipt, they denied me and the guy got angry. I cancelled and asked to speak to a supervisor and the guy started laughing and told me he'd transfer me. He hung up on me instead. I called back and the new rep asked for my acct number and her line was getting cut off so I told her I couldn't hear her. I said this twice and the third time she yelled at me "I'm practically screaming idk what you want me to do". I reigned in my temper and told her my acct number and said I wanted to speak to a supervisor. She hung up as well. I tried a third time, and went through the entire process again. I told her I wanted to speak to a manager and this woman said she was the manager for the day, which is ridiculous. THEN! She said she had a totally different address and told me they had my PREVIOUS address WHICH I HAVENT BEEN AT IN MONTHS. She told me she can't give me my refund, I would have had to call the same day, and said they couldn't help me at all.
I'm extremely angry. They just stole $30 from me and was EXTREMELY RUDE. DO NOT DO THIS OFFER. I can't believe tapjoy has these people. I'm very frustrated and I feel like I will soon have some type of fraud. Im canceling my card.
Oh geez, oh geez, oh geez, Oh geez, oh geez, oh geez
I dunno man I hope I didn't just get my life destroyed for some stupid credits
Did you call them and cancel? What did you do? Are you okay now? Please let me know! I did the same thing! Ahhh Im such an idiot!
I may have to agree. I asked them to deactivate my account and cancel the subscription and they gave me a 10 minute speech about how I could enjoy their benefits when all I told them was I wanted to deactivate my account. 7+ times I told them "No, I'm only calling to deactivate my account". Now I feel as if I might be a victim of their services!
this company should be banned!
I enjoy Design Home on my phone. When I need extra diamonds I click on tapjoy. I have given out my personal information countless times, and even received confirmation emails from the many of the companies.BUT where are the diamonds? When I give out my personal information, it's my choice. But not to get the rewards are NOT. Here is the main one I refuse to let go. I filled out the NET SPEND credit card offer for over 3000 diamonds to be rewarded. Haven't seen even one diamond. OH... BUT I received the net spend card in the mail already. Tapjoy wants to argue about it and I am sick of them ripping me off. I get no less than 30 phone calls every single day from offers I've filled out, solely for the diamonds. They call back to back, and I have proof. I have been blocking and saving the numbers and I'm about to file a complaint with the Better Business Bureau AGAINST Tapjoy for fraud, scamming and a few other things. Perhaps if we all join in to stop this company from profiting off of us, they will be held accountable for their betrayal. It's not OK and they need to be investigated.
I strongly agree with you, they don't reward me coins when i complete all of their offers. They would give me warnings for completing too many offers at once, well ### this ###. Lets sue tapjoy for being such a ###.
eatme.io shells not received
I completed the offer for over 1300 shells by downloading Mobile Strike and playing until I had successfully upgraded my Headquarters base to level 10 (which took several days to complete).
I never received the shells on Eatme.io
I have tried contacting Tapjoy through the eatme.io offer page but I still have not received my shells.
It took a lot of time to complete that offer by upgrading many different aspects of Mobile Strike until I could upgrade the HQ all the way to level 10. I do not want that time to be wasted by a scam.
TapJoy Reviews 0
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Overview of TapJoy complaint handling
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TapJoy Contacts
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TapJoy phone numbers+1 (415) 766-6900+1 (415) 766-6900Click up if you have successfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6900 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number+1 (415) 766-6905+1 (415) 766-6905Click up if you have successfully reached TapJoy by calling +1 (415) 766-6905 phone number 2 2 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6905 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number 17 17 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number
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TapJoy address111 Sutter St., 12th Floor, San Francisco, California, 94104, United States
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TapJoy social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 02, 2024 - View all TapJoy contacts
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