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TapJoy

TapJoy review: sucks 60

C
Author of the review
10:59 am EDT
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

TapJoy Customer Service is a total Joke! You send a request to address and issue. You send them the information they request, then they come up with another excuse not to help you with your request. You request a phone contact for them or a Contact name for their CEO and you get no Response. They deserve to be put out of business! Hope no one ever has to do business with them!

60 comments
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Terryrox
Terryrox
galesburg, US
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Feb 02, 2013 10:47 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I regretfully made the mistake of dealing with them and will now be filing a BBB complaint against the frauds.

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Kitty Cat 1801
New Orleans, US
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Jun 16, 2013 7:48 am EDT

Stupid tapjoy junk. I know what they be do. All the sites that have tapjoy offers ask for a ton of your provate info, then "sell" that info to other companies by saying "Give us money and we'll give you this guys phone number." Then those companies use that info for bad things and then "sell" the info to even more companies. Then those companies pay Tapjoy for making it possible for them to get the private info. Tapjoy then decides they care more about money than customers, and like the bloody devil, they refuse to give you your whatchamacallits or whatever you ordered from them. Sons of ### are named Tapjoy.

Terryrox
Terryrox
galesburg, US
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Jun 16, 2013 7:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

That was exactly one of my accusations against the ###.They actually have a guy named Saad that patrols boards like these and banned my access to the offers they never pay off on.

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۞ ODS ۞Çââ djr
ID
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Dec 11, 2018 8:38 am EST

Tapjoy isn't working

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Wayne Almond
GB
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Dec 11, 2018 1:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi my name is Wayne I play top eleven and i went to tap joy to get more coins I download a game lords mobile and if I get to level 14 i get 338 coins I'm now on level 16 and still don't have coins it's very frustrating can you please help me my team is Almondo4791 on top eleven. My email is Almondo4791@yahoo.com thank you

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Allen Wang
US
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Dec 12, 2018 6:31 am EST

The line points guaranteed still haven't been offered. The game is 黑道風雲, and I should receive line points after reaching level 15 of my castle. I've made inquiries several times but not a single reply has been given.

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Sakshi Rajput
US
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Dec 12, 2018 6:43 am EST

I completed many and also showed the proof... But haven't got anything yet 😤

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Tonigirl1962
US
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Dec 12, 2018 5:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Tapjoy does not honor their own rules and regulations! When you do decide to cheat a player you don't issue a ticket so they can reference to Tapjoy with! TOTALLY UNFAIR!###

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Amie Stevens
US
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Jan 05, 2019 9:08 am EST

I play design home, I completed the dollar shave club on 12/15/18 and still have not received my reward, when I try to submit a complaint it will not submit, very frustrating.

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Rita P Cook
US
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Jan 05, 2019 1:16 pm EST

I opened up the offer for 117 dice for yahtzee buddies if i got 50000 power on world war rising and have not gotten my dice and they took the offer from my pending status down. There WAS NO time restrictions on when you hit the 50000!

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Aa disapointed
US
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Jan 05, 2019 2:36 pm EST

Tapjoy does not fulfill their end of the deal. EVER. They are an extremely dishonest company and I hope that a larger corporation takes legal action against them.

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prettyflybebe
US
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Feb 11, 2019 8:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have completed two offers and I still haven't received my rewards and for one of the offers I have already received my package that I ordered off of the websites which are the dollar shave club and the final fantasy game

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Avakin11
ID
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Feb 12, 2019 1:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Please reward help .!
1.Finish Level 2 in Board Kings !
2.Finish Level 3 in Board Kings !

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Khalid Mehmood172
US
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Feb 12, 2019 1:28 am EST

i have been banned from tapjoy services i dont know why its may b 6 mont like this

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Максим Ф
US
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Apr 02, 2019 7:24 pm EDT

I reach the offer and still dont get my reward. Where it is?

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Debra Tolbert
US
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Apr 19, 2019 9:16 am EDT

I completed Portal Quest level 10
I completed Winning Slots level 20
Still waiting for Avacoins thank you😁and God bless!

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Jhayar
PH
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Apr 21, 2019 5:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why my tapjoy banned me my tapjoy bottom of my game gone they banned me after compliting the offer pls give me back my tapjoy account why u banned me after i complit it in art of war 3

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Debra Tolbert
US
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Apr 27, 2019 3:03 am EDT

I downloaded two games and played each one to its recommended level. I've yet to get my rewards. (Avacoins).please and thank you!😁
First games is called Portal Quest i was to complete level 10
Second game is called Winning Slots i was to complete level 20

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Krn123
US
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Apr 27, 2019 2:51 pm EDT

Several times I have completed offers to obtain diamonds for my game (Design Home), but they never give me the diamonds. They say you need proof that you completed the offer, well where and how do I get that! I currently have two offers in that I know were done correctly, but they still show pending. How can I resolve this issue?

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Jaishree Gurjar
US
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Apr 28, 2019 12:09 am EDT

I complete tapjoy, but i not give a avacoin.
In video offer i do tapjoy gift me only 1 avacoin.

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Wanda Little
US
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Apr 28, 2019 1:15 am EDT

I finished the requirements for my diamonds which was 30, 659 and submitted pic of level 100 finished and still haven't recieved. This has happened numerous times. I say these games days on end for my diamonds and get a ring around for my rewards. Very frustrating!

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ghostleonsxd01
SK
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May 05, 2019 2:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOS 12.3

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Aurora Galore
US
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May 06, 2019 12:25 am EDT

I gain some coins from tapjoy they won't reimburse my coins that I am owed and they won't allow me to use tapjoy services so I can get coins for the Avakin game I sent requests to find out why I'm not getting my coins I'm owed they never emailed me to tell me the problem

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Astaroth Molloch
US
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May 11, 2019 3:45 pm EDT

I completed the offer 5 officer 3 stars but nothing happens no reward ive spent hours days of playing that game still no rewards how long should i wait, i already contact the tapjoy custom service but he doesnt seem replying my request please fix asap pleaseeeeeee

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Thomas Yetter Jr.
US
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May 19, 2019 4:00 am EDT

I've paid for a whole week of triple H king of kings I didn't get my full week first off you took an locked my triple H for no reason at all that's basically breaching contract an I will sue you guy's for this manner and you won't have no company because I will own it an shut it down for good so with that being said I'll be seeing you in court ...

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Echo256
US
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May 26, 2019 6:46 am EDT

Being trying to reach tapjoy support by email for past 2 months. After 40 emails, not a single email was ever responded too. Not sure what's the purpose of complaining here if nothing is being done about it. The only thing that vendors are wasting there time trying to promote thru tapjoy and people not buying offers due to tapjoy arrogant support.

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Nevaeh freeman
US
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Jun 23, 2019 6:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm a very loyal user of tapjoy. I use it all the time!. But yesterday after I made a purchase with my debt card, I didnt get my coins for avakin. I am pissed! I paid money for nothing! And I woke up today and it said I am suspended from tapjoy.. wtf!? I want my money back! Or I want my damn coins. ...

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emilycas
US
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Jun 24, 2019 12:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I completed an offer to get double K-stars and I never got the reward . It didn't say that I had to answer all the questions correctly ... so technically I deserve to earn those stars .. ... I contacted glu support and they sent me here to complain to you guys at TapJoy...

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gsherm
US
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Jul 01, 2019 2:02 am EDT

I use tapjoy on puzzlepage and i made a few purchases from the links (yes, I'm that sucker) enough that i should have received 2400 tokens but it didn't go through. Please help, because I'm so disappointed :(

AishAishy
AishAishy
MV
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Jul 08, 2019 11:03 pm EDT

I play avakin life and I've been using tapjoy for months and now it just stopped giving me any offers.
This has been hapening since June 2019 and till now also I'm having problems with getting offers.

Please fix this problem or let me know how to fix this.

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Rio Jadmiko
US
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Aug 14, 2019 5:12 am EDT

I can't wait for Tapjoy to load too long. and in the end it can't be opened. please help me, I need avacoin via tapjoy. I have used a variety of WiFi also has no effect on loading time that is too long and can not.

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Myron Tye
US
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Aug 19, 2019 8:22 am EDT

I don't want to be cheated or scamm i spent alot of money on .respawanables

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Pissed off hate tapjoy
US
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Sep 01, 2019 12:03 am EDT

Played lucky wheel twice for almost an hour and got no coins. Obnoxious popup ads! Total con!

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Kim lip Kim
US
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Sep 02, 2019 10:16 am EDT

I have completed upgrade your citadel to level 10 in the final fantasy XV. I was not rewarded. Please I want my 20, 000 avacoins see this and help me my account is leonardferreiro I waited a month but so far nothing so I decided to complain because tapjoy is not opening to me now because of my country.I hope you see this soon and thanks in advance

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Rezky •SWΔЯOVSKI
ID
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Sep 15, 2019 12:06 pm EDT

Why pending ? Im finnish the mission -, -

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KRS33
US
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Sep 25, 2019 6:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I downloaded and completed an offer. For decurse game, for over 14k points on design home! Tapjoy is a fraud and no points were given on design home. I wasted over a week completing the offer.

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Samara Muriely
BR
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Oct 08, 2019 4:25 pm EDT

Não recebi meus avacois prometidos

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Ayato Suddith
US
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Oct 13, 2019 2:36 am EDT

I have not received my coins and completed my offer as was told. It told me to reach level 32 even though I'm on level 81. Please respond to this. It is so frustrating to finish something and not receive the reward

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Msmfan
US
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Nov 09, 2019 3:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I went through with the process of using the offer wall and decided to use the one that required you to order anything from postmates, so I did. After the delivery was made I'd didn't receive any diamonds in my singing monsters, I made sure I signed up through tap joy. The only problem was it said the code TAP100 was denied.

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SavageXXbreanna
US
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Nov 11, 2019 4:54 am EST

I was promised $12, 000 and I did not get it. My username is SavageXXbreanna give me the money please. You can give me less then that but not lower then $7, 000 but just give me the money.

  1. TapJoy Contacts

  2. TapJoy phone numbers
    +1 (415) 766-6900
    +1 (415) 766-6900
    Click up if you have successfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6900 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number
    +1 (415) 766-6905
    +1 (415) 766-6905
    Click up if you have successfully reached TapJoy by calling +1 (415) 766-6905 phone number 2 2 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6905 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number 17 17 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number
  3. TapJoy address
    111 Sutter St., 12th Floor, San Francisco, California, 94104, United States
  4. TapJoy social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 20, 2024
  6. View all TapJoy contacts
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