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TapJoy

TapJoy review: sucks 60

C
Author of the review
10:59 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

TapJoy Customer Service is a total Joke! You send a request to address and issue. You send them the information they request, then they come up with another excuse not to help you with your request. You request a phone contact for them or a Contact name for their CEO and you get no Response. They deserve to be put out of business! Hope no one ever has to do business with them!

60 comments
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Diletta Berta
US
Dec 18, 2019 6:56 am EST

Can you remove my complaint? Thank you so much

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Diletta Berta
US
Dec 25, 2019 2:25 pm EST

Hello, I reached the requested level (20) on War Dragons but still didn't received the money reward on the game The Walking Dead Road to Survival.. I am waiting from a week more or less.. Can you please give me the reward? Thank you.. I'll attach the screenshots

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マナミ
US
Aug 01, 2022 4:56 am EDT

So tapjoy told me to complete the offer, so I did complete it but I didn't get my reward. I've been working hard on getting my reward and tapjoy didn't give it to me, I've been waiting since now and still not getting it. I started it on 07/02/2022.

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Keyshia Brown
US
Aug 15, 2022 6:42 pm EDT

I need my money back now 99.95 please

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rickshepherd08@hotmail.co.uk
US
Oct 02, 2022 8:02 am EDT

I've recently downloaded the grand mafia to start doing the challenges to aquire golf balls and gens for golf clash. I have completed some tasks and not received the rewards on my golf clash

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Irina Si Andrei Botezatu
US
Nov 26, 2022 11:48 am EST

Heloo i ned some help from your profesional team. I instaled INFINITE MAGICRAID to recive on top eleven tokens... I manage to do some tasks but i dont find it enymore to my tapjoy list on topeleven enymore... So i can recive enymore of your greatfull rewords.

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Abby Lightfoot
US
Dec 20, 2022 10:10 pm EST

I am getting an error on Mobile Tapjoy surveys, It says “We’re sorry, something went wrong.”. Please fix this, this is the only way I can earn zems without additional purchases on the ZEPETO app.

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Miranda B4543
US
Jan 29, 2023 8:41 am EST

Horrible customer service. Downloaded a game to receive awards and played. They never game me the rewards and when I spoke to customer service, they told me it was because I had downloaded it before. Which I know i had not because it isn't a game I would normally play! THEY ARE A SCAM!

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Missd808
Maui, US
Apr 09, 2023 1:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This company needs to be shut down! Let’s all start a petition to ban them! They did the same thing to me banned me for no reason. Awful company!

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kazuu
US
Apr 15, 2023 7:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've tried continuously but still can't open grab that Zem so I have no other way to get Zem

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Loudestbubble19
Bengaluru, IN
Apr 22, 2023 2:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I don't know what happened but when I was playing shadow fight 3 i can't get in tapjoy it says my account has suspecious behaviour so it blocked me i never tried games to hack and they simply ban us please unban me

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Abdulrazzaq Balain
PH
Jul 29, 2023 12:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I finished many tasks in two offers and I still didn't get my rewards and the customer service is not responding to me at all, I have been waiting since July 14 and nobody assisted me yet

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Vikash Kumar3150
US
Sep 03, 2023 6:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My offer is completed but reward not received but I have missing rewarded but I am provide wrong I'd number please reply to me I'd verification 😓😓😓😓

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farouk bach
US
Sep 23, 2023 3:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have made a payment to complete an offer for Rise of Kingdom and did not receive my reward. I have not receive any response from customer service after inquiring about it. this is pretty much a scam/thief behavior get as far as you can from this company.

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Luxpod
Tularosa, US
Sep 24, 2023 11:23 am EDT

Watch a video or play a video or scroll a video. No gems NO NOTHING! Tired of not being compensated for watching these CRAPPY VIDEOS.. WILL be posting to Twitter and Facebook to warn people unless this is fixed...

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Games for Life
US
Sep 24, 2023 11:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

They suck [censored]! How the hell you gonna tell me that I haven't completed an offer Even though I have [censored]ing evidence? That [censored]! I spend so long Completing that offer only to get nothing [censored] you!

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Dan Switalski
US
Sep 25, 2023 3:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Large reward never issued with Golf Clash and persistent chat requests go unaddressed with AI robot answers

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Becca Edwards
US
Oct 22, 2023 1:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Rewards not granted

When sent proof no reply for ages.. sent receipt and evidence of money spent and no reward or reply

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Ekho Widyanto
Ekho Widyanto
Sukoharjo, ID
Feb 04, 2024 9:47 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I wanted to appeal the closure of Tapjoy on the game "EA FC MOBILE" they closed Tapjoy's offer on my account because of indications of violations, but I didn't do that, I just reported the prizes that I had not received and sent them the original proof. but they closed my tapjoy account, please help

on January 4, 2024

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Williams willss
US
Jun 16, 2024 1:23 am EDT

I recommend anyone who lost their money to an online scam to contact wiki support to help get your money or bitcoin back. Email,

Wikihelpdesks@gmail.com

  1. TapJoy Contacts

  2. TapJoy phone numbers
    +1 (415) 766-6900
    +1 (415) 766-6900
    Click up if you have successfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6900 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number
    +1 (415) 766-6905
    +1 (415) 766-6905
    Click up if you have successfully reached TapJoy by calling +1 (415) 766-6905 phone number 2 2 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6905 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number 17 17 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number
  3. TapJoy address
    111 Sutter St., 12th Floor, San Francisco, California, 94104, United States
  4. TapJoy social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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