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Here is my experience with Tata Indicom who are saying that we are perfect in address verification and services. I had taken a Tata Indicom prepaid CDMA connection in Bangalore, India 4 months back (in June'2006). I have submitted all the required documents and felt that the services are so pathetic and there is no customer support for that company.
Now, in Oct'2006 I have relocated to Pune, India and I visited a Tata Indicom showroom called Smartek in Chatushrungi temple road near Pune University circle where two useless young girls are managing the showroom.
I requested them to transfer my connection from Bangalore to Pune. But, they told it is not possible and they asked me to take a new SIM card and get a new number.
Then, I accepted for that and took a new SIM and number by paying once again the activity charges, etc. I submitted all the documents whatever they asked, at that time itself. They checked the documents and accepted. Then I felt very happy about Tata Indicom (I felt probably they might have learned from their mistakes). But, the happiness is not there even for 1 week also. I am getting the SMS messages saying that your form is not complete and submit the documents.
Then immediately I approached the same Smartec showroom (even though it is far for me). They told, 123 people from Tata indicom will send sms like that only to all the people and don't worry because your services are not interrupted. They have not even inquired about my case.
Then after 2 days, my outgoing service is cut and not working. Then immediately I approached the same show room. Then they told me that, may be some of the documents are missing (they don't even have interest to find out which doc is missing because they already got the full money). Then, even though my wife is pregnant, along with our 2 yrs old kid, I sent my wife to that showroom to submit the docs (as I have busy schedule in office).
She went there and submitted the docs once again. That time also they does not know what is missing in the docs. My wife came back and then she got a call from same showroom people saying that "the photoID which we have submitted and the photo which we had given are not matching" (eventhough both are mine only and I had given letter from my company also which is a giant in IT industry).
Then we were shocked as the photoID (Pan card copy) and the photo that we had given are same. OK, I called several times to that showroom from public booth and once in 100 trails, they used to lift the phone as if they are busy talking to customers.
Then the next day, my incoming also cut and phone is of no use. But I paid 700 Rs for activation and 1 month validity. I need to do lot of communication with my people since these days and which is missing because of these Tata Indicom Stupids. Now it is almost 1 week, daily I am calling those stupid people and they will reply me that today it will be done sir, no problem, good day sir... like that.
I am very much upset on the pathetic services they provide to customers. What I have to do? Tata Indicom should not trouble the genuine customers by saying that 100% verification we are doing.
How many times, they will verify even for prepaid connection is it required to check in bangalore and pune separately, the same customer? They don't have any online systems to check a consumer details? The customer is paying huge amounts for initial activation..is it not their responsibility to come and collect the documents if any thing they feel it is missing?
Why the customer has to go around the Tata Indicom show rooms like to Govt offices in India even after paying the money?
Pl help me and give me some good suggestions smb!
I am mukesh kumar, i am using tata indicom prepaid no. Plz sent me my call details of all incoming & outgoing of the last two month (March & april ). My prepaid no. is [protected] 0n my E- mail address - mukesh.rajdei@gmail.com.
Regards
mukesh kumar
my alternate no. [protected]
thank you
waiting for positive reply
I am Malathi. i am using tata indicom prepaid no. I want incoming and outgoing details for last two months(march & april 09). prepaid number is [protected]. my email id is phaniraj_mothukuru@yahoo.com
I am Sanjit Malik, i am using tata indicom prepaid no. Plz sent me my call details of all incoming & outgoing of the last month (May 2009 ). My prepaid no. is [protected] 0n my E- mail address - sanjitmal@gmail.com.
Hi I am Vasudha Sharma. Plz send me call details of [protected] (pre-paid) at vasu_111279@yahoo.com. I'll be grateful
I Strongly agree with you. If tata indicom continues its service like this, one day there wont be any customer for them though it has good offers :(
plz sent me my call detail of all incoming & outgoing of the 21/08/09. my number is [protected] send it immidiately now to my email id -chandansingh_t@yahoo.com
pls send it as soon as posible, i will be realy thankful to you from my heart.
thank you,
Yours sincerely,
T.Chandan Singh
have purchased a tata indicom prepaid No. [protected] Approx. 2 months back with normal call charges after a week received a sms from company that if ur cell phone will be recharged with 254/- your plan will be changes into pay per call plan & call rates will be 1/- for 10 min. but now after 2 months it has not been changed yet when approached to indicom dealer a concered authority asked to call on customer care plz we are really frustated now help us as soon as possible.
TATAindicom Nodal Officer
This is to inform you that, I have in hand two mobiles of your esteem establishment they are as under No : [protected], No : [protected] . No : 1 mobile which I have has a life time validity till 2021. The other mobile No : 2 hasn't then a life time validity. So I requested the re-charge agent to give me a life time validity on my second mobile that is [protected] but by mistake he recharged my 1st mobile which already has a life time validity. As I did not get a life time validity on my 2nd mobile No : [protected] I requested the same re-charge agent to give me a life time validity on my 2nd mobile but again by mistake he re-charged my 1st mobile the 3rd time with a life time validity of Rs. 79 each.
Now my humble request to you is that please convert my two times validity of Rs. 79 each to talk time. (Rs. 158.00)
I hope you will help me and do the needful at the earliest.
Thanking you,
Yours faithfully,
Advocate Dinesh Gedia
[protected]
plz send me the call detail of all incoming & outgoing from sept.2008 to till date. the number is [protected] send it immidiately now to my email id -chuda_99@yahoo.com
pls send it as soon as posible, i will be realy thankful to you from my heart.
thank you
SIR, MENE SIM LI THI TAB MERE NO. KI CALL RATE 1RS. ME 10 MINUTE THI LEKIN AB MERE NO. SE 1CALL KA CHARGE 1RS. LAGTA H PLZ TELL ME NOW. SIR, MERA NO. H---[protected] PLZ TELL ME MY NO. [protected], , [protected] THANKING FOR YOU...
I am SUDHA. i am using tata indicom prepaid no. I want incoming and outgoing details for last two months( FEB & MARCH 09). prepaid number is [protected]. my email id is phaniraj_mothukuru@yahoo.com
Treat this as urgent...
Kindly reply me ASAP.
I am SUDHA. i am using tata indicom prepaid no. I want incoming and outgoing details for last two months( FEB & MARCH 2010). prepaid number is [protected]. my email id is phaniraj_mothukuru@yahoo.com
pls send me call details of all incoming and outgoing of the last two months. my no. is [protected] send it to my email id- bajiraobpisote@gmail.com
plz sent me my call detail of all incoming & outgoing of the october & November 2010. my number [protected] is send it immidiately now to my email id -sksumitsonker@gmail.com
plz sent me my call detail of all incoming & outgoing of the october & november. my number is [protected] send it immidiately now to my email id -sksumitsonker
plz sent me my call detail of all incoming & outgoing of the october & november 2010. my number is [protected] send it immidiately now to my email id -sksumitsonker@gmail.com
plz sent me my call detail of all incoming & outgoing of the December & January. my number is [protected] send email-sksumitsonke@gmail.com