Tata Teleservices
Reviews and Complaints

try contacting the nodal officer of tata tele services.

to, internet department
i have applied for tata indidicom new modem now i have to cancel my request for new modem due to working of my old d-link modem.my account no is [protected] and my internet no is [protected]
so please accept my request for modem..
your faithfully
kamlesh d bhandari

Hello sir,

my postpaid mobile no- [protected] & [protected]

i have more problem in cross the credit limit every month and after that my services close

please check it out my problem

Thanks

Prahlad sharma

I have taken your post paid service, i could not diposit the amount due to my busy schedule, i requested to your guys to collect the payments, but nobody came, and now my phone has no facility for outgoing calls. Good services, now i went myself to deposit the amount. Kripaya services suru kare.

dear sir madam

I applied for post paid connection as on july 14, 2008 with all require documents at your center Laxmi nagar (school block ). The Guy Mr kapil was there told me it will activate with in 24 hours but it was not activated, then i again went there but they are not respond me well . they misbehaved me . One guy MR Sairaj gave me his no and told till 9 o clock your mobile will activate, But nothing happen, Mr sairaj No is [protected]. please give them manners through training section how deal with customers . Thanking you . dinesh singla [protected]

I am facing the same problem with TATA Indicom to my surprise the true value hub at Salt lake city centre Kolkata is so ignorant about the customer and their money i paid them on 03/11/07 till date no news from their side.

hi
i am useing internet with tata Plug2Surf .its speed is too slow and its charges are very high.if u have any suggession for free use of net.plz reply me.

I don"t get the detail yet

I totally disagree with the complaint. I have been fortunate enough to be using in locations where I have never faced connection slow or drop problems. I have never reconnected manually because of any disruption of services. I had recommended this device to my father too and he purchased it too. Only problem is that you can use it for high bandwidth task like doing video chat, movie downloads. For these you need to have broadband DSL connection.

i8 am going to buy plug2surf, but i am not getting the correct information regarding the term of use and rentals.

it is a very useless connection for the internet purpose..
even the google home page is also not opening in the connection ...
now i am going to book a case on tataindicom regarding they are blaming the speed up to 153 kbps..etc
but it is not crossing 20 kbps at any time.. i think they are cheating the customers thouse r using this type of connetions...
and finally i going to cancelled the my p2s usb modem ... now i am using my local sifi broadbrand at monthly rentel of 300 Rs only.. its working very very goood... i am very sotisfied with my sifi connetion.

I have so far, not had much to complaint about. This is a satisfactory service from Tata Indicom & speed is also better (faster) than dial-up that I used previously.

An advantage is one can use this anywhere in India with the USB modem & software installed on PC/laptop.

Does anyone know how to configure Outlook/OE Email access (to be able to Send/Receive Email via Plug2Surf connection)? If so, pl email me.

Thanks,

I completely agree with the complaint. I am too facing the same problem of excess billing. I have no idea how to get out of this ridiculous product. I truly want to disconnect this connection. Is there any way to disconnect the product and get the money back?

I even suggested my boss to go in for a plug to surf device and his device is still not activated for last one month and he has even received a call from Tata indicom to pay his bill of his connection will be terminated!

I purchased Tata indicom plug 2 surf on 22oct 07 from bikaner and as on date I am yet to receive my first bill in spite of my repeated calls to the salesman who sold it to me. And now the salesman has even stopped attending my calls. I visited their office and another person told me that my bill will be sent to me via e mail also but I m still waiting for past 10 days.

Hi All,

I have come to point where my patience is completely worn out. In the first place, the Plug2Surf device has MAJOR Driver related issues. It works well only on some machines. I have tried this card on 5 different machines and it seems to work only on one of them without any issues. On the other 4, I have to reinstall drivers or interchange usb ports etc each time I restart. The HARDWARE and DRIVER have many issues . The product is not RELIABLE.

Later I learnt that this company would do live demos in your house when the product was launched initially. The demos stopped within a few days. (Guess why?)

Regarding billing, I am on the 5GB plan. Based on my usage details from the card's log file, I have hardly used 1GB and I have started getting calls and messages from the credit dept. saying that I need to pay them an interim amount in order to continue service. Talking with customer service is useless since they have been specifically instructed on how to handle "Plug2Surf" customer calls. When I tried to log complaints regarding billing they say that they cannot do that. No one is able to give me a proper explanation on the issue. On going to the Koramangala Tata Indicom Value Point Office (Bangalore), I was told I am being billed on the no. of units I have used. So I asked them how many units I have used... No answer. They are unable to trace how many data units I have used till now. (But it looks like Tata Indicom can bill me without telling me how much I have used. So here's my advice. "STAY CLEAR" . You have to be really lucky in order to have a problem free experience.

Dear Team

I am very proud to be a subscriber of Tata Indicomm as I am enjoying your excellent service and support.

Let me narrate my wonderful experience to you. Hope this would be displayed somewhere in your office.

Well what to say !

I tried to connect to the internet on 30th November 2007 and lo there came this error message with the number “ERROR 678”

As your humble customer I contacted your customer service center at 8.00 pm and reported the incident (Ticket # 4239290). As it was my lucky day I was assured by your Customer Service Representative that my issue would be fixed within 24 HRS.

I was so happy with your customer service that I recommended Tata Indicomm to my friends and they all vouched to take up the subscription.

Alas my luck ran out, I never received any call from your end till today and it was me who kept calling you.

Every time I got a reply that “My Issue has been prioritized and it would be fixed within 24 HRS”.

I spoke to Krishna and John on 5th December 2007 and then again on 13th December 2007 to Mythili and Rajesh.

For your reference mentioned below is the screen shot of my error message:-

You may be very glad to know that I have faced this problem from the time I became your valuable customer. Must be a record of some sorts.
Will I be able to connect to internet and mind my business instead of praising your team ?
Would appreciate a quick revert for this atleast.

I have a tataindicom mobile postpaid connection. My mobile no. is [protected]. On 7th Sept. I recieved a message that my callertune subscription has been activated.
When I contacted customer care and enquired about the callertune being subscried on my number without my consent or request, I was answered that the callertune has been subscribed from my side and nothing can be done.
I immediately unsubscried from the service.Yesterday when I saw my bill I felt myself being fooled as Rs. 40 had been added in my bill against the callertune.
Therefor I request for the amount to be adjusted in my next bill.

I m Tata indicom customer & Mumbai No. is [protected] since last few month, basically from Gujarat, I am not able to send smses and receiving incoming calls regularly, since beginning, for the same i have sent serve l reminders and booked complaints, they told due to Technical problem it will be solved within 72 hours but not solved yet.
as suggest by TATAINDICOM customer care, i have submitted my id and photograph 2nd time to TATA STORE located at Malad-E, it is necessary to note, required documents are given to the retailer even though said was submitted 2nd time.
every time TATAINDICOM CUSTOMER CARE GIVE US new replies which is not giving us any satisfaction even verbal y, insted givning us MENTAL HARASSMENTS especially by Ms. racher a lady on today morning. we requests concern to do the needful in the said matter, help us to get better services before we take legal action against the companey- TATAINDICOM.
Thanks & regards
Dignesh Bhatt

First cheated me by supplying the wrong model.
Misbehaved by the manager (lady), did not reveled her name.
Did not change my phone, after repeated phone calls.
Excessive billing could not be solved by your personals.
Sub-standard Chinese walky, out of order since 4 months. Could not be repaired till date.
phone retained by them since 2 month.
Every day harassing call by different people for bill 600, which is not my due.
Bill paid sincerely till the phone was working (excessive).
Pl stop these nonsense call

dr b mohapatra
[protected]
[protected]

my sister in law is using Airtel sim card, she is studing in college some on is sending worst msg on her phone and plenty of miss calls when they try to call the same no they are attending the phone but don't speak even plenty of times i tried that no but the same thing is going on. Actully i am staying in Bahrain and duty this it is not possible for me to trace this person. i shall show the msg 1} I AM DEVIL I WILL COME AT NIGHT TO EAT U AND CHOCLATE. BRING FOR ME OTHERWISE I WILL KILL U. BE READY I WILL COME AT 12.00 CLOCK. GOOD NIGHT. pls i required some help as due to such msg and misscalls she is not abke to study nor ready to go to college. i can give the no from which this misscall and msg is send [protected]. pls is it possible to find the name and details of the person who is trobeling.

my tata indiacom no. [protected] (pco)located at AT- post - Tambedi, taluka - sangmeshwar, district - Ratnagiri, Maharashtra, register on the name of Mr. Santosh S. Ichale.

Sir/Madam,
My above mentioned tatalephone register on dated 21/05/07, within one year our telephone instrument start getting problem. so I request you to give me the Tataindicom service Telephone no. and address near to my above mentioned adresss.
The Tataindicom agent - Habiba communication, Telephone no. [protected] not responding and tacking to change my faulty instrument.

I am currently using the broadband services of Tataindicom but am not satisfied with the services. At the time of installation for the service, I paid an advance rental for 4 months (787/month including taxes) but my internet has not been working properly. The internet automatically stops working for 2-3 days and after this it starts working so when the executive of the company(Tata Indicom) give us a call to verify, we use to tell them that it is working fine now but it was not working for the past 2-3 days and they tell that if its working now then it is ok and we can't do anything. I have faced this problem for around 9-10 times in the last 3 months.

Even sometimes, we will call them for the compensation for the days, they just tell that it will be compensated in the bill but what about the problems we face due to all of sudden of not working of the internet.

Even for the compensation, when we ask them to provide us the days for which they will be providing us the compensation, then they do not provide us the details as we need these details such that we can plan accordingly as we will be discontinuing the services once our plan is over.

Res. Sir/Madam
I had previously launched a complaint against my new TATA Mobile no. [protected] still not activated. You replied on 1/14/2009. But still i m suffering from the same trouble. Is this the Service provided by TATA in Karnataka. I already have a TATA no. which is locally from Maharashtra, there the service is dam good.
But, here i found TATA a poor network service provider. Today almost it had been 2 weeks gone resubmitting my documents, but its the same story the outlet says that ur doc. had been forwarded it will be activated today itself. every day unwillingly i have to visit the same shop & see the same dam face & request for activation.
It was very important for my business to flourish here in karnataka but because of the number already was printed & distributed on my visiting cards & official documents it was impossible for me to change the no.
But today if the card is not activated yet till 5 PM i am going to through out the card from my cell in front of that TATA Outlet "ASHISH ELECTRONICS" R'Pet, KGF.(Karnataka). It would be a SHAME on TATA INDICOM.
I should try some other company instead of trusting TATA as a good Service provider.

With No further request...I am not a begger...I am your Customer.

Mohammed Taj
K.G.F. (Karnataka)

i m not happy with tata indicom for submitting of documents again and again. onece i have given the documents and my line is working for 35 days then after what confirmation TATA want ?
better you return my money and take back your sim.
Request not to harras us.

mhatre
(Press Reporter)
[protected] - prepaid connection
Mumbai - 42.

I hv purchase tata indicom prepared sim [protected] on 15.08.08 and submitted valid documents to tata outlet at Mumbai-42, After two days my connections disconnected by tata saying no documents received. Then again (2nd time) i have submitted valid documents in august'08. Then line was quite ok. But after 35 days my line is disconnected by tata without any information to me. last 20 days i m trying TATA customer care line but it is Horrible experience.
Anwser is "LINE BUSY". LAST 15 DAYS LINE BUSY.
then after hard try lifted by one CC and kept on hold for 10 times and didnt reverted. when i told them my problem they said to submit documents again we cant help you.

I would like to say that how many times i have to submit documents ? why dont TATA send you representative to my home ?

I m a senior citizen person & request all TATA officials that not to play with my patience and my valuable money which i paid and paying for calling customer care. Better you restart my connections at earliest.
I promise, in future i will not use any tata phone and will advise others not to purchase the same at any cost.

K M Mhatre
[protected]
Mumbai - 400 042.

Yeah I Agree Aneet Chacko is a Real Snob i used to work with him at TATA Indicom Delhi.
He just does not care about customer service, He only SERVICE's The WOMEN there...
But that dosent change how the corporate world works I know that he Now Works for Reilance mobile. God Help those poor souls there.

Dear Sir,
My self Girija Shankar Tiwari, I myself, my friends and my whole family are using your services since 2006. But now I'm facing a problem from SUPREM INFOTEL Pvt. Ltd. (Code-F006), Kalkaji, New Delhi. I've given Rs. 700.00 to one of the employe of Suprem Infotel Mr. Pankaj Yadav (mo-[protected]) for a post paid connection no-[protected] (application no-DL01294638). The no was started in the very begining for two days only but after thatr the services of this no is blocked. The members of Suprem Mr. Pankaj and Mr. Akhiles( Sels Manager) saying we are not resposible for after sales services because your verification was negative but there is no verification was done at my home address. I'm working in HPGCL Faridabad which is Government organization.
So, plz take care and revert me back the action taken against my problem.
Thanks & Regards
Girija Shankar Tiwari
Ho.No-1046/2, Jawahar Colony
Behind Gurudwara
Gurudwara Road
NIT- FARIDABAD
Mo-[protected]
Email- girijashankartiwarics@rediffmail.com

dear sir,
i buy tata indicom sim with cdma set (motorola E685) but when i insert sim card in handset then at once hand set locked.after this the set not start.i went to allahabad and lucknow service centre but no any responced i found.
please solved my problem.
thanking you.

dear sir,
i buy tata indicom sim with cdma set (motorola E685) but when i insert sim card in handset then at once hand set locked.after this the set not start.i went to allahabad and lucknow service centre but no any responced i found.
please solved my problem.
thanking you.

Hai Hello This is Yuvaraj From Mahalakshmi Layout Bangalore
From Past 6 Months We Are Not Getting the Tata Indicom Bill for our Landline Please Send the Bill for the month of May Please
[still you are not Sending the Bill I will raise a Complaint towards your Superior]
Thank You
Yuvaraj

Phone Number is 080-[protected]
Note:Please Send the Bill

Subject- TATA Indicom Walky Not Working in Nehru Place.

Dear Sir,
My Tata Indicom Walky No. [protected] is not working in Nehru Place.
Please Help.

My alternate Mobile no is [protected].

SUB : DEACTIVATION OF LOST MOBILE

Sir,

I have been using a prepaid mobile connection OF TATA INDICOM for 3 Month .I have lost my mobile ([protected]).
MY ALTERNATE NO IS [protected]

Kindly deactivate the above mobile connection TO AVOID MISUSE.

Thanks & Regards

Surat Prakash

I am having Tata Indicom Broadband combo connection and cancelled it in November-2010. After cancellation of broadband connection i was continue to get bills for land-line phone i had given so many complains regarding this matter and got answer that u had not given SEPARATE request for cancellation of phone connection.
I could not understand this reply as i got combo connection in one request so why i had to give separate request for the same and also the company have to inform me two submit separate request when i had given my first letter to cancel the connection as i had mentioned to cancel both connection in that letter.
To finish the matter i had paid s. 1230.00 in the month of March-2011, but again from April-2011 i was getting reminders and also threatning calls fro some BHAI log to pay Rs. 584. So please help me to solve this problem
So i request all reader to take care before taking TATA connection.

I am tata indiacom post paid customer since last five years. Recently Tataindicom Launches a new Post paid Plan FAB 4 but this plan is NOT available for existing users.

sir my name is ajay raj singh i connect to tata internet service for last 2 months. i want to change my post paid plan into pre paid plan bcoz the out let which is situated in udaipur the owner say's that there is no pre paid plans in tata indicom. plz solve my problems as soon as possible

i am not at all satisfied with the performance.oftenbroadband connection is gettingdisconnected.customer service is very poor.even during deepavali, the connection got disconnected, whereas other companies'sconnections are working good.
soundararajan

It's very true that Tata Indicom had good connectivity in the past but as of now their connectivity in mobiles have become from bad to worse. I am also facing the similar problem with my Tata Indicom cellular connection and no fruitful efforts have been made by the concerned authorities to rectify the problem. Nevertheless, they have successfully closed my complaint without solving my problem. I suggest one should not leave them like that and appeal in nodal office. You can also lodge a complaint in TRAI. If not satisfied take them to consumer court. You may even wait to change your service provider which will be available by August 2009. Customers should not feel helpless as there are lot more departments to lodge complaint against them. They can also be compelled to answer your queries as per RTI Act of 2005. My e-mail id is vipulrastogi_1@yahoo.co.in

I'M NOT SURE ABOUT THE LANDLINE OR MOBILE SERVICE BUT THEIR BROADBAND CUSTOMER CARE NEEDS A LOT OF TRAINING TO EVEN BECOME AVERAGE!

Tata Indicom dealers really sucks, I have taken Plug2Surf connection from Dhanbad branch, at the time of taking connection they informed me there is voice rental even for Rs. 1500/month plan so I have taken ME Jumbo Rs. 650/month plan.

Afterwords I came to know there is no voice rental if I take Rs. 1500/month plan but still that dealer and customer care executives are not ready to agree to it.

It really sucks.

I hate their service, so poor quality and zero customer satisfaction, even they don't want to change the plan.

Respected Sir/Madam,

Bhavani.N here, I was taken Internet connection from Bommanahalli outlet, bangalore (Tata Indicom) since Feb 11th. This offer is within 24hrs i should get the internet connection,
But i was not able to access the internet for 1mins also still
I already registerted the complaint regard this through customer care & i got complient after that also my issue was not rectified, Also i tried many times to call customercare & went to bommanahalli outlet & Kormangala service Office daily ,They were not at all responding to this issues.
Bommanahalli outlet in bangalore is really bad service and they are spoiling tata indicom name

I want to know how much units have i used this month.jyothi

I m also using Tata indicom 24 hrs free usb plan...n I hav the same problem...plz take some action with Tata Indicom...

i purchased a tata indicom usb modem a few months back and i'm currently using the same scheme 1800 minutes 325rs.. the connection is very slow n sometimes i cant even open a page properly. i have the same complaint that almost everytime the bill comes up showing more usage than the dialer software on the PC and they say it's just like that. the dialer doesnt show the right usage time, then why do they have such a service on the dialer?

Tata indicom

This is u inform u that I was bought TATA USB internet chips from Tata shop in Billimora- Gujarat india My current plant monthly rental 1000/- Rs.This plant free of 2 months But now i want to change this plant convert into rantelof monthly 325/- Rs.So I will give u this Application. Please do that

My name is Dharmesh Patel
My Address At & Post -Dungri (R.S.)
Madhuvan society, near dr. Dinesh vaidya hoshpital
email dharmesh_4495@yahoo.co.in
Purchase USB Chips December 15
Mobile no. +[protected] or +[protected]
Proof given licence

What is the use of submitting a complaint o this site and what happens for the complaint. Did the company services improved with all these complaints.

Quick Summary of my experience with TATA Indicom broadband @ Chennai.

TATA Indicom broadband (VSNL) guys lost track of money they took from me.
Kept blaming about non-payment and started to de-activate my connection without prior notice.
Remember I am a customer who had been using TATA Indicom broadband for a year now.
Activated the connection Feb 15th 2007

If this is how they treat their customer who had been using it for a year, forget those new comers. Will be treated next to piece of ###.

They have damn good technology in place and BUNCH of IDIOTS to maintain their backoffice operations.

Another way they cheat customers is by not giving the downtime credit for usage.
Its like sarkari office... Working or not you still need to pay the full rent.

Now read my communication to TATA Indicom broadband and their response.
-agni sharman
Chennai.

Here is the copy of my communication with TATA Indicom Broadband @

http://www.agnisharman.com/vsnl.htm

-Sharman (agni)
Sharman’s Cab Company
mailbox@agnisharman.com

Just Says Bye to tata and switch to some other network or will loose ur money and purchase all sorts to problems as they only consider the clients/ customers up till they actually invest and take there connection...

I would suggest no one to opt for a tata indicom as i myself has done this mistake and now again switching back to airtel...

service number tata indicom on kanchipuram. please mail me.