Telebrands
Reviews and Complaints

my mail/letter (Canada Post) carrier returned my paid parcel back to sender because either your carrier or your shipper from your warehouse did not have my entire address (unit number was missing)in the address. is there any way you can contact your carrier and tell him about the incomplete address before going all the way to your warehouse? i paid this item thru my credit card already.

Dear Sir/Madam, approximately 3 weeks ago I ordered through 'gogroopie', it finally arrived 3rd July 2018. I followed the instruction manual regarding set-up prior to use, I left it to charge fully, the red light had turned green indicated charge was complete. I assembled the item with the intention of using the flat brush, the scrubber operated for about 5 minuets, and then ceased to work and hasn't done so since. I would like to return this item (postage paid by yourselves), it is no point keeping a non working item.
My contact details are: Paul N Penney, 10 Garden Court, Lichfield Road, Kew Gardens, Richmond Surrey TW9 3JS UK, [protected]@aol.com

I respectfully await your response.

Regards

Paul N Penney

I have bought several of each of these hose due to them being lightweight I had broken my back and these are easy to handle. Love the hose but after minimal use they explode or split. The use is normally past the time to return to where I purchase. Do you guarantee your hose at all. They are so expensive I can't afford to keep purchasing them.
Would appreciate a response from your company.
Nancy Gaitan
518 East Bandera
Boerne Texas
78006

Like the product but a part that held roller in fell out & was lost. This was only 4-5 months old. I did order another one but I hope they last more than this one did. I would really like to ha the one that fell apart replaced please. Thank you for your time & help with this problem. [protected]@yahoo.com [protected] Date/ April 14th, 2018 Was using callas remover & piece holding the roller in broke & fell out. I had to get another one. I would like to have a refund for 20.00.

I bought this hose less than one year ago and while washing the car today, the hose actually burst about 1 foot from the end of the hose. I bought the hose in South Carolina while on vacation. Has anyone else has a similar problem with one of these hoses? What did you do about it? Was the company willing to replace or exchange? Who did you contact.

Having used a product successfully from another provider,
i ordered your product, two actually & stored them in the lovely black cases, in the re pair section of a dark cool closet.

Today in need of the trusted product, i attempted to use them..First one, completely dry! the second the same, neither had even been unzipped. So you can check the computer..
Madeleine p, roe 1331 crane st. Menlo park 94025
and i assume, the known shelf life of the lazerbond also of course consider a replacement. Thank you
[protected]@gmail.Com

This is the second Ped Egg power that I have bought and it goes through batteries way way way too fast I cannot afford to keep the batteries in it it just quit after using it for a while and I paid $30 for each one of these. I don't know why I bought a second one. I just thought maybe it would be better or different but I feel like I should get a refund for my $30 and the other one also if you don't believe me I can take a picture of both of them and send it to you. Thank you.

Someone contacted me after I bought "Aqua Dog" products. She offered me free Zirconia earrings and necklace (had to pay for necklace if I decided to keep it). I strongly said "no, I didn't want them". She insisted that I could send them back. As she continued to wear me down, I agreed. They charged me $59.97 for necklace I hadn't received yet. As soon as I got them I did send them back, but still no refund. I contacted customer service (what a joke). The woman who answered the phone was so rude! She stated the company refunded me on a certain date. So as I was talking to her I checked my bank statement and no refund on or around that date. She kept on saying there's nothing she could do. I asked to speak to a supervisor and was left on hold for more than 10 minutes. As of today still no refund! This company is FRAUDULENT!. DO NOT BUY ANYTHING FROM THEM YOU WILL BE SORRY!

I am emailing about my large and small Orgreenic Kitchen ware fry pans. It has been a couple of years and all of a sudden everything is sticking in my pans. On my small frypan I used to be able to fry eggs in it perfectly. I noticed when I washed it that it looked like something had stuck in the fry pan. The green coating g was all coming off on both pans. I have never been able to have the food just slide out of the pan.

We bought these Pans in NC at JR's store there in Statesville, NC. I never saw warranty for it. Is there anything that can be done about this. I can take pictures of it if I need to Thank you Jane Salles

I ordered 1 of these for $25 and it didn't get here when it was supposed and when it finally arrived it does not work the product is broken. I have tried emailing you several times with no response.
I am going to post on Face Book that you do not return emails or stand by your products.
Why do people need to use 350 words to lodge a complaint?
This item came with no instructions and will not open to allow a person to use it to remove dog hair from a sofa.

I bought 2 of these less than a year ago. I have only got to use them about 3 times. The battery doesn't recharge anymore and Batteries Plus wants to charge me $30 each for battery. I told them that I can buy new Hurricane Spin Scrubbers for the same price it would cost to buy a battery.

I would like 2 new batteries for my Hurricane Spin Scrubbers every year that I own them to keep them running.

I placed an order over the phone([protected]) on the 8th of Oct. I was told to expect in 10 days. I was never told the amount charged to my debit card, but I assumed it would be about $70 to $80 dollars. I received my bank statement and found I was charged $179.96 and I received the product on the 27th of Oct. When I opened the box, I found 4 window wonderlands, and at first I thought I could give as gifts, but when I opened up 1 of them I was very disappointed to learn that you had to choose 1 of 6 clips, where I thought all 6 would play 1 after the other, so I decided to return them, but there was no information in the box as to how to return them. So I called the number which was on my bank statement to get info on how to return them. I spoke with a man named George and he asked for my email address, which I gave him, and he said an email with instructions would be sent to me. Well it's been just over a week and still no email. So I called again today and I was told to keep them and receive 25 dollar credit ? I said I wanted to return them and I think I was told to just return it to the address on the box? Now I am not sure where to send them because I could barely understand this man today. I am really frustrated. I want a refund but to where do I send them. When I go on their website it says New Jersey, but the address on the box says California. This really stinks. Please help.

I purchased two of these pans and paid extra for an extra thick coating. These pans are not at all what i expected. It worked great for a few weeks, now eggs stick it makes a mess and is hard to clean. What do I need to do? Really unhappy with it. Things stick, scratch easily .
Patricia Bezuyen Bergaila
1651 N Revere
Mesa Az 85201
[protected]@gamil.com
[protected]@cox.net

I have had Win Cleaner for several years installed on my desktop and laptop. Recently my desktop malfunctioned badly and I bought a new one. I attempted many times to install Win Cleaner on the new desktop and the message says exceeded limit. I then uninstalled it from my laptop thinking that would resolve the problem and it still won't let me install. At this time the only computer that I own with Win Cleaner is the old broken desktop and there is no way I can uninstall the program from it because it won't even light up. If you want me to continue to re-new when the current subscription expires then you will correct this for me, otherwise been good to know you.
[protected]@gmail.com

Hello. I purchased the product above, Model #HSS1 in April 2017 at Bed, Bath and Beyond in Lake Zurich, IL. I have only used it a few times. The issue is that I have had it plugged in to charge for over 3 weeks and it is not working. I unplug it, turn it on and nothing. It just doesn't seem to work. The light is on as it seems to be charging but it will not work. Plain and simple. What can I do to get this fixed. It's practically brand new and is not working. Thank you. Joyce Aparo

I ordered and received a ''Flipwich'' sandwich maker in Aug, 2017 from New Easy Co. I love the product!
When I washed it after using, put it in my drain basket, it came ''unhinged''. I've not been able to line up the hinges again for a tight
fit. This was Sept. 15, 2017.

Can you help me or give me a solution to this problem?
Or, do I need to send somewhere to be repaired?

Thanking you in advance.

Carolyn Broussard
13344 Natchez Ct.
Baton Rouge, LA. 70810

[protected] home
[protected] cell

I received this hose as a mother's day gift last year (2016). Did not use it until the fall last year. this spring(2017) when I started to use it a large hole opened in the center of the hose. The hose was kept in a garage over the winter and hardly had time to use it before it developed a hole. I would like a replacement or a refund for this product.

I purchased a Pocket Hose on 6/12/17 at Home Depot located in Auburn, Maine. The very first time I used it after reading the directions the hose burst right in the middle. In the past I have purchased these type hose and as usual they don't last. Each one of the hose's I got made the claim that had much improved. I know that I'm pretty dumb to believe these claims and purchase another hose, yet I did it. I can guarantee you that this will never happen again. This product would be great for us elderly persons who don't have the ability to pull heavy hose's around, but we shouldn't be hood winked into believing the adds that claim, "NEW and IMPROVED", as this is a total untruth and this product should be removed from the market

I purchased the pocket hose from Mountain Ridge Ace on 7/28/2015. I realize that this has been almost 2 yrs. ago and I apologize for that. We
are part-time RVer's gone 6-7 mo. out of the year. We used it for the first time about April or May of 2016. Everything was fine, no problems. It seemed to work as advertised. We used it numerous other times then it
was not used again until we returned home in May 2017. The 2nd time
it was used the casing got a small spot on it, kind of like a crack. Then the next time we used it the inner tube swelled up and burst. The hose was practically brand new and was not abused. When completely drained and deflated it was kept in a paper bag in the garage. I feel certain there was a defect in it. It was suppose to have an "exclusive" Solar Stripe - LONGER LIFE TECHNOLOGY. I have the receipt and the card board picture and info that came with it. Would appreciate some help here, mainly in a replacement.

I have purchased 4 spin mops but what keeps breaking is the mop handle. So I now own 4 buckets that are fine but have no mop that I can use since I can't just buy the mop handle. What can I do? I need the mop! Please HELP. I called Repentance and was told that I have to purchase the whole unit again. This is ridiculous since I already own 4 units that are useless without the mop. Something has to be done!