Menu
For Business Write a review File a complaint
TeleCheck Services

TeleCheck Services review: Scam 6

K
Author of the review
3:42 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have had the same bank account for 30 years. Recently when I shop at a store that uses Telecheck my checks are denied. When calling in to Telecheck they have no reason for denying the check only wanting additional information, such as verification of funds or telephone number. When asked if they verified funds they informed me yes, however, according to my bank they do not verify funds, only if the account is open or closed. When asking Telecheck why they refer to their paramaters, check writing history as one. When my checks were one month apart from a really nice store I use to deal with, when asked to speak with someone higher I need to write in, to Houson Texas, of course I need to give them all information that one could use to forge documents, copy of DDL, social security number and so on. When in fact I believe that in house (Telecheck) information is being sold. In one case, a friend of mine, an account was opened at a bank 200 miles away from where this person lives, they had his name, social, address and so on. All checks that were fraudlent were written against Walmart to the tune of over $3, 000. Why were none of these checks stopped by Telecheck, in checking the account that was opened in my friends name it was only for a couple of months so Telecheck should have know from the first check that the account was no good. Telecheck indicates that I need to shop when my bank is open so they can verify my account each and every time I write a check. So does that mean I can't shop on the weekends or at night. Some of the stores that use Telecheck are Sears, JC Penney and Walmart I wonder how much additional fraud is occurring with these stores due to Telecheck or how many people will no longer shop at these stores, who were frequent purchases.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

6 comments
Add a comment
A
A
AMRW
Lincolnton, US
Feb 20, 2010 1:03 pm EST

We are the victims of check fraud on our business in 2008. Did all the proper paperwork w/ bank, police and Telecheck. Still have them trying to collect on these checks and screwing with our account. I am going to my attorney to see what we can do. One of the people responsible was arrested in Atlanta in 2009. Need to boycott Telecheck businesses hard but can be done.

M
M
MamabearMaximus
Plato, US
Jul 06, 2010 4:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree with you. OfficeMax is now a client of Telecheck. They wanted more information; they are bucking to be the next Experian or Tran-Union; denying people their checks to get their attention and then information...oh so not cricket. They denied us our check and I told the manager of OfficeMax that as long as their store was a client of Telecheck's I would not be shopping there. Wal-Mart didn't get the memo, either. So, if Telecheck can't tell you why adverse action was taken, then why deny the check? I need to get my attorney on this.

H
H
HowlingArtist
Greeneville, US
Jul 06, 2010 5:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been dealing with telecheck for 2 years. I wrote a check at Wallmart, which was denied by telecheck, and now telecheck is trying to get me to pay something that was denied by them. I contacted the BBB, and they are trying to handle it, but now telecheck is trying to tell me I signed the slip of paper that came out of the machine. I used a check, not a credit card, so there was no slip of paper that I would have had to sign. Telecheck is trying to get me to go after Walmart for the check. This is clearly Telechecks mistake, and to this day I have not seen this so called paper I signed and I doubt they will send it since it doesn't exist.

Anyone know of a good lawyer e-mail me
HowlingArtist@yahoo.com

M
M
marysmith57
Gurnee, US
Jul 19, 2010 9:39 am EDT

my mom is 77 years old, gainfully employed and has never written a "bad" check...her check was turned down all of a sudden at the commissary she has shopped at for over 45 years...they told me on the phone that she probably wrote a bad check before when i said no attempts were made that the bank turned down they said it was more than likely her age...it provides a risk and new evaluation and guidlines by their company put her into a code 3 bad risk...now she can not use her checks in over 20 stores in our area...after vasts amount of research i find no agencies, laws nor representation that will help us...tele check is ungoverned? what are they a division of the irs now? with no laws nor reprecussions?

K
K
Korny
Homeland, US
Jul 31, 2010 9:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Contact

slemberg@lemberglaw.com

and file suit.

S
S
Spidermandy
San Antonio, US
Jun 05, 2015 5:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I went into service King after having my car repair through geico and I paid 500 which was my deductible.I was denied because he told me that my check was fraud I was furious.

He ask for the names on the check, last for on the check routing number, drivers license, phone number, address and says that they assumed it was fraud. Then I replied why didn't you contact my back so they could contact me if this would of happened he states we don't do that.

After a few hours I went ahead and paid my deductible with a card no problem but come to find out they took 500 out of my account I contacted my back and thank god they were able to put the funds back in and file an investigation.When the lady at the counter from King service tells me it's denied she called which I thought it was my bank he was asking questions which I did answered I even said I have plenty of money and he said I'm sorry so I hung up and asked the lady behind the counter was that my bank she said no I was like holy *** I just gave out all my personal information and that's how they were able to take what wasn't theirs.

review #646044

More TeleCheck Services reviews & complaints

TeleCheck Services - How to 'get back' at Telecheck 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TeleCheck Services - Still no resolution 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TeleCheck Services - Terrible experience 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TeleCheck Services - Nasty customer service 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TeleCheck Services - Denied Check 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. TeleCheck Services Contacts

  2. TeleCheck Services phone numbers
    +1 (800) 366-2425
    +1 (800) 366-2425
    Click up if you have successfully reached TeleCheck Services by calling +1 (800) 366-2425 phone number 0 0 users reported that they have successfully reached TeleCheck Services by calling +1 (800) 366-2425 phone number Click down if you have unsuccessfully reached TeleCheck Services by calling +1 (800) 366-2425 phone number 0 0 users reported that they have UNsuccessfully reached TeleCheck Services by calling +1 (800) 366-2425 phone number
    Declined Check Information for Check Writers
    +1 (800) 366-1048
    +1 (800) 366-1048
    Click up if you have successfully reached TeleCheck Services by calling +1 (800) 366-1048 phone number 0 0 users reported that they have successfully reached TeleCheck Services by calling +1 (800) 366-1048 phone number Click down if you have unsuccessfully reached TeleCheck Services by calling +1 (800) 366-1048 phone number 0 0 users reported that they have UNsuccessfully reached TeleCheck Services by calling +1 (800) 366-1048 phone number
    Returned Check Collection
    +1 (800) 710-9898
    +1 (800) 710-9898
    Click up if you have successfully reached TeleCheck Services by calling +1 (800) 710-9898 phone number 0 0 users reported that they have successfully reached TeleCheck Services by calling +1 (800) 710-9898 phone number Click down if you have unsuccessfully reached TeleCheck Services by calling +1 (800) 710-9898 phone number 0 0 users reported that they have UNsuccessfully reached TeleCheck Services by calling +1 (800) 710-9898 phone number
    Fraud, Identity Theft, Forgery
    +1 (800) 361-8199
    +1 (800) 361-8199
    Click up if you have successfully reached TeleCheck Services by calling +1 (800) 361-8199 phone number 0 0 users reported that they have successfully reached TeleCheck Services by calling +1 (800) 361-8199 phone number Click down if you have unsuccessfully reached TeleCheck Services by calling +1 (800) 361-8199 phone number 0 0 users reported that they have UNsuccessfully reached TeleCheck Services by calling +1 (800) 361-8199 phone number
    Canada
    More phone numbers
  3. TeleCheck Services emails
  4. TeleCheck Services address
    5565 Glenridge Connector, N.E., Atlanta, Georgia, 30342, United States
  5. TeleCheck Services social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024