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4.5 32 Reviews 141 Complaints
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Temu Complaints 141

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This review was chosen algorithmically as the most valued customer feedback.

I have ordered from Temu in the past and there were issues of breakage because of cheap wrappings. Last week of December I ordered from them twice and not only did they take my money they canceled my orders after I sent them my documents that they requested. I have yet to receive my money back from them. I called Temu and spoke to customer service...

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About Temu

Screenshot Temu
Temu (temu.com) is a comprehensive online platform that is dedicated to helping businesses and individuals grow their online presence, enhance their digital marketing strategies, and improve their overall brand recognition. Temu offers a wide range of tools and services that are designed to empower businesses and individuals to take control of their online presence and reach their target audience.

One key feature of Temu is its website builder, which allows users to design and create their own websites with ease. This innovative tool is equipped with a drag-and-drop interface that simplifies the website-building process, making it accessible to users of all skill levels. Whether you are a small business owner or an aspiring blogger, Temu's website builder can help you create an impressive online presence that showcases your brand and engages your audience.

In addition to its website builder, Temu offers a variety of other services to help businesses and individuals improve their digital marketing strategies. This includes search engine optimization (SEO), social media marketing, email marketing, content marketing, and more. With these services, businesses and individuals can gain greater visibility online, attract more traffic to their websites, and ultimately convert leads into customers.

Another standout feature of Temu is its analytics tool, which provides users with insights into their website's performance and audience engagement. With this tool, users can track website traffic, monitor user behavior, and identify areas for improvement. By leveraging this data, businesses and individuals can optimize their online presence and improve their digital marketing efforts.

Overall, Temu is an invaluable resource for anyone looking to enhance their online presence and expand their reach. With its user-friendly website builder, comprehensive digital marketing services, and advanced analytics tool, Temu is the ideal solution for businesses and individuals looking to grow their brand online.
How to file a complaint about Temu?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the required information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Temu. Make it specific and clear, such as "Delayed Shipment from Temu" or "Incorrect Item Received from Temu Order."

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Temu. Mention key areas such as customer service interactions, product quality, shipping and delivery, pricing discrepancies, or any other relevant aspects of your transaction. Describe the nature of the issue, including dates, order numbers, and any specific details that can help illustrate the problem. If you attempted to resolve the issue with Temu, include the steps you took and the company's response. Explain how the issue has personally affected you, such as inconvenience, financial loss, or disappointment.

5. Attaching supporting documents: Attach any relevant documents, such as receipts, order confirmations, correspondence with the company, or photos of the product, to support your claim. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Temu. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it be a refund, exchange, apology, or any other specific action from the company.

7. Review before submission: Carefully review your complaint or review to ensure that all the information provided is accurate, clear, and complete. Check for spelling and grammar errors, and verify that all the details are correct to avoid any misunderstandings.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint or review. Ensure that you receive a confirmation that your submission has been successful.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint or review. Be prepared to engage in further communication if necessary to resolve the issue with Temu.

Overview of Temu complaint handling

Temu reviews first appeared on Complaints Board on Jan 6, 2023. The latest review Customer services was posted on Sep 9, 2024. Temu has an average consumer rating of 1 stars from 1252 reviews. Temu has resolved 0 complaints.
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  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 10, 2024
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Temu is ranked 12 among 1606 companies in the Online Shopping category

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