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I purchased bulk cups (AU) for the first time on your site, but for some reason I never received any correspondence from TEMU, apart from the Australia Post shipping notification from the AUSPOST app telling me that it was on its way, and when it was delivered. I have the Items, so no complaint there.
I have tried all online methods of receiving a tax invoice, but it doesn't recognize any of my details put in the fields provided. I will enter the details below with all the information I have and hopefully you can find it and send me the Invoice.
Date of purchase; 15th July 24
Amount; $178.44
Bank account details; Westpac Card ending in 3022
Items; Cups
Delivery Address; unit 34 / 70 Pinaroo Drive, Glenfield Park, NSW 2650
Number on Bag; BG-24071559HUYV434P-02
PARCEL POST ID; 36HTC583123801000931501
MY EMAIL; everymans. [protected]@gmail.com
Phone; [protected] or [protected]
Name; Everyman's Kapooka
My name; Warren Clarke. [protected]
Desired outcome: Just require a Tax Invoice to be emailed to this address.everymans.<span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>@gmail.com
Confidential Information Hidden: This section contains confidential information visible to verified Temu representatives only. If you are affiliated with Temu, please claim your business to access these details.
Temu's managed to pull off a magic trick, delivering your bulk cups without a single peep about the invoice! It's impressive how you've kept your cool while navigating the mystery of the missing paperwork. You're clearly determined to get that invoice, and with all those details handy, Temu doesn't stand a chance of dodging you for long. Keep up the chase, and you'll have that elusive invoice in no time — after all, persistence pays off, even if your order did arrive without a proper introduction!