Temu

Mega bait and switch schemes. Get bombarded with texts and emails multiple times in 1 day about spin off games, more items you need, etc. The items post a particular price, however when you make a selection to specify color, you are charged a higher price than posted. If an item lists a quantity like 10, COUNT it when you receive it. There are misprints on their site as to quantity or you lose items due to poor packaging. All orders are sent in plastic mailing bags WITHOUT padding, and that includes electronics. Although they pack your items so that electronics are covered by other items, the articles shift during delivery. So even if electronics are in a box, the box can be crushed or the item damaged from rough hanfling during shipment. Half of your order doesn't get filled because they claim they are out of the item, then you get enticements about other substitutes you may like, albeit at a different price. Then miraculously, after your order is placed, those missing items are suddenly in abundance and you can now add to your order. The products have been magnified. You get disappointed at delivery because what you thought is a standard sized item is a mini version. One instance is a circular ceiling mount with several hooks. Well don't use this to hold pots or pans- it is tiny, and at best it may be good for a few neck chains minus any heavy pendants. Some Items are ok and match their pictures, others don't. One CD/DVD player I bought to plug into a computer lists it as a 7 to 1, lauding it's many features. What I got is a minimal plastic laptop attachment with 4 USB ports. The site listed it for $25.48 and shows the player and 7 different adaptor cords, you only get 1 to tap into your laptop. When I went back on their web site to get the picture with it's associated price with all of the attachments, the listing is no longer there. You get an item that is cheaper than what you ordered, in price and in quality. The backpack cover picture on their site is not clear because it shows a black backpack in the picture. What you get is a cover similar to what you put on an exposed spare tire on the back of your vehicle, you might as well use a plastic bag and save your money. I ordered 2 different large capacity tote/ duffle type bags, 2 different listings, one claiming to be larger than the other. What I got was 2 identical bags. An item that is listed for a higher price early on their inventory is shown at a lower price further down if you keep scrolling. Many people don't keep scrolling, thinking they got a great price. Their 5 piece cotton fabrics look higher quality because of the metallic highlights. What you get is a cotton with a wider weave that does not match our common cottons. These 5 packs can be listed at $2.98, then $1.99, then $1.49 in the same order session. However they will tell you each price is an offer that only lasts for a few minutes more. Yet,
The sames prices were listed 2-3 days afterwards. There are No coupons anywhere on their site (or any other coupon sites on the web), yet when you complain and want to return an item, sometimes they'll say not to return and they will refund. Well you get refunded MINUS a coupon amount, so you only get a partial refund. What coupon and where? The crystals I ordered came without hanging cords. The crochet hooks, some shown in cases, came in plastic bags. The drills they offer, from manual to electric, are dangerous pieces of crap. Not only are they tiny, you get a limited number of drill bits that are small in gauge like a sewing needle. The drill bits constantly separate from the unit even if you tighten them as much as possible, they still come out, and can damage your project or injure you. The big extra sized storage totes are made out of the same stuff like the blue Walmart bags at the registers for 74c and aren't that sturdy. First, the seams aren't always sewn properly to catch all the pieces together so the seam can separate, also the fabric can get punctured and does tear. The majority of totes or duffles are standard nylon. There are several different knitting looms. The one I ordered showed the pegs in place ( looked like one solid unit) with a blue knitted item on it in progress. What I got was a loom with loose pegs. The loom and the pegs were in separate cellophane bags taped together but the cellophane bags with the pegs was torn open and was missing pegs. They were not in the shipping bag, but, in fact, were long gone before the item was packaged for shipping- so poor quality control. The portable urinal is nothing more than a poorly made funnel. The exit drain is smaller gauge than a standard sized drinking straw so whatever exits your body is going to build up rapidly and provide you with a bath you don't want. It might work well if you want to water an indoor plant at a slower rate. The security roller to block out sensitive data on your mail is only 1 1/4 " x 1 1/2" ( yes, less than 2 inches); you're going to get carpal tunnel syndrome from rolling this thing over your addresses and account numbers. The plastic rain deflectors for your vehicles side view mirrors is 7" at it's maximum length so it will not be suitable for trucks, you're basically diverting rain a little but not blocking it. If you email, you don't always get an appropriate answer with them missing the point on most problems. Yes, they don't want you to return faulty items because they are already inundated with their own crap. This place is like a shut down Asian flea market that got bought out by temu. I haven't found any item made in America. Instruction sheets are missing or they are so minimal they don't help. Most of the time the inserts just tells you the name of the product. I ordered twice because many were items I needed and I was interested in the quality, but no more, temu is not reliable and not honest with their bogus coupons. They have this astronomical amount of money listed that you supposedly saved- I don't know what they're using for comparison, just don't get fooled. Don't be like many other folks who buy junk off the clearance shelves because they have a red tag on them- many of those prices ARE the regular price only on a red sticker to lure you. Temu is a master bait and switch operation.
If you have money to blow and like to play Russian Roulette, then knock yourself out. As with any online merchandiser you are at the mercy of their hype, poor photography, or magnification. Face it, it's nothing more than a crap shoot. And for the few items I liked, it doesn't make up for the many things that were incomplete, cheap, or malfunctional.

Photos shown- (may not be in order
1.) power drill with USB end cord, no wall outlet piece, orange box is the security roller to conceal your personal info,
2.) Urinal showing tiny outlet hole,(gray)
3.) Urinal side view, (gray)
4.) Side view mirror rain deflector ( black with red strip with tape measure

Hello, my name is Melvin Tilley, I am 89 years old living on social security, and I never collected anything before, but decided to try silver dollars from Temu. I did not know they were fake until I tried spending a couple of them. I have about 50 of them bought at different times, dating back to July, 2023. I am aware of the limited time for returns, but due to the facts, I would like to return them for a full refund returned to the cards used to purchase them. I tried chatting with customer service but they did not understand the situation. by the way, the coins say on them 420 grains, 900 fine. I took that to mean silver, but I had them checked by a peofessional coin appraiser and he said there is no silver in them,

these are examples 1906P Ellis Island, 1799, 1800, 1803, 1804, & 1794 long flowing, A string of what I believe to be Morgans starting with 1878 thru 1903. 1847CC seated one Dol., and many others totaling 50. I dont know the exact price I paid but it was above $3.00 each. I need an address to send then too and a refjnd. 623 Dublin dr Andover, Ks67002 t6ms.[protected]@netzero.net [protected].

On 23/10/23 I ordered a white ceramic heater from Temu for €27.97. At first it worked fine, but since yesterday it only blows cold air, no heat at all.

Order ID PO-096-[protected]

It suffered no damage whatsoever in the meantime.

Can you help me please.

Kind regards, Patrick

Temu didn’t delivery my order and cannot refund me or resend my package as the Envri, the delivery company, said the package was delivered but I didn’t receive it, they’ve shown me a picture that it was left on the floor in front of my door which is 2 steps away from the sidewalk, they didn't ring the bell or knock the door. When I raise the issue with Temu, they said it isn’t their responsibility for this problem so it’s my loss. It’s like I just gave money to Temu because I end up without my order or refund. Also, lost my time on the customer chat.

I have already sent a complaint about this via my phone but had forgotten to include the name ‘Lydhana’ which was used as bait in the publicity.

I purchased 2 items before Christmas to give to my grandchildren. I was horribly deceived, disappointed and disillusioned by the plastic imitations I received which bear little resemblance to the advertised product.

I found a website under the name ‘Lydhana’ with a ‘Contact us’ section which looked promising but this has now disappeared.

I avoid internet shopping as there are so many scams and cons out there and I particularly avoid buying from China because of their appalling human rights abuses; in this case and many others, Temu or whoever pose as handcrafting companies from around the world.

It is disgraceful and unacceptable.

Hi temu CEO my mark rippard I wish temu can make temu game app like fishland and farmland to win easy I be fishland and farmland on temu for 30 days i have win yet can you make fishland and farmland easy to win the free stuff I like the fishland and farmland game if you can water the plants 10% to refill 10% each time and fed the fish 10% to refill 10% each time to make easy ok

I never received an invoice and I would like one. No information or email on delivery or items ordered.

Heated vest way too small /suppose to be an XXl and is not. Cheaply made !

I am very disappointed in service and how it was handled. The reviews for this company are terrible . Ordered two seat covers and only received one.

Need to return some items.

I want an invoice for my items so I can see they charged me correctly.

I do not trust this company.

THANK YOU SO MUCH , JOAN M CARROW

[protected]@verizon.net

I have a missing set of ear muffin which are logged as out of stock. I have tried several times to get a refund and the staff are rude and repetitive.

I put a review on trust pilot and was told to give temu a 2nd chance, I did and again met with a wall. More false apologies and lies.

I asked for management and was told I cant have that, it should be policy to have escalation procedures which clearly UK law isn't followed with this service.

The problem is the same as a lot of orders at first they send your orders and take money however after they build your trust in them DEC. WE PLACE 3 ORDERS PAID BEFORE I received THEM NOW THEY SENT SOME BUT WERE'S THE OTHER 2? THEN I WAS GOING TO TRY AGAIN SO I HAD STUFF IN ANOTHER 2 ORDERS BUT THEY NEEDED TEMU PAYMENT PLAN WHEN I GOT DONE THEY TOOK $76.? PLUS $479.00 ALSO I CALLED THEM RIGHT AWAY I WANT THOSE ORDERS CANCEL SINCE THEY NEVER DID PAYMENT PLAN I HAD A $700.00 CHARGE ACCOUNT NEVER USED UNTIL THAT DAY. I CALLED TO COMPLAIN AND THEY ARE SAYING THEY DIDN'T RECEIVE THE ORDERS BUT THEY TOOK MONEY FROM MY CHECKING AND ARE NOW REFUSING TO REFUND OR SEND THE MERCHANDISE.

On 12/17/2023 my package from Temu was delivered to an abandoned apartment. A note was placed on the apartment unit boated up window asking any delivery driver not to place the package there. Temu refused to take responsibility for my stolen package and blames the carrier UniUni. A bad blame game is what I call it. A picture can tell the truth and they refuse to believe that putting a package where no one lives is a free give away almost anywhere. They make billions and don't care at all about the customer.

My order did not arrive to me. I didn’t receive my order. I contacted the courier as per Temu who confirmed I did not receive the order and for Temu to contact them to file a claim as per there contract and they should refund me. Temu do not want to know and keep stating my parcel was delivered even though I haven’t received it and the shipping company confirm the same.

The strap on the right sleeve is twisted. i have spoken to advisors but cannot drum into their head that my issue is not with a similar one I ordered which is in transit. that would be stupid, wouldn't it? My issue is with the PINK one I have received but am getting nowhere with a solution.

f I cannot get one which has no flaws then I would like my money refunded.

Thank you.

Respectfully.

To whom it may concern am sick to death of recieving parcels what are damaged, I’ve not got money to throw away, I ordered boots which box was absolutely battered, I ordered Christmas items which are broken, I ordered multiple items which have been thrown in the bin because they were damaged, some sort of compensation need sorting please otherwise I will go to trading standards, I also suffer with depression and anxiety which is already bad due to the run up to Christmas plus other problems of my own and I’ve also got a maladaptive personality disorder aswell so things aren’t good for me at the minute, due to what I’ve just read about yous ignoring people’s complaints isn’t good so I took a picture as proof to say yous have not sorted other people’s complaints out, I don’t think trading standards would be happy

I order $110 worth of products from temu. It says the package was delivered but it was not. I had multiple representatives hang up on me and refuse a refund or to reship the items. I even sent them proof that I did not receive the package and they continue to refuse a refund. It has been a week now. I am still without my items or my money back. I have never dealt with such rude unhelpful people before

I contacted requesting information on a few parcels as there was no update on tracking, I was given the option of cancel and refund which I accepted ad they were Xmas gifts and I was under the impression they would not arrive onetime. I was then connected to Abu kashef, who refused to answer my questions as I was upset I had been led to cancel my order for no reason as o had found out it would infact arrive onetime. The refund was put on my account as credit, I asked that it be returned to my bank as I no longer wish to purchase from temu again, he then pretended to be a bot and not help me, then I said I wanted to put in a complaint he suddenly said he apologises I was talking to a bot which I clearly wasn't he then said he would help me but I was talking to his colleague before who was afraid to give me the Info I requested, which all I wanted to know was the complaints procedure. I called him out on his lie and he still refused to give me the complaints procedure. I am extreangry that I was treated like an idiot and lied to when I order from temu nearly every week. I've now lost out on several christmas gifts for my children aswel as all the money I paid for it all. Its disgusting to treat a customer like this. I am contacting my bank and reporting a scam as there is no way a legitimate company would treat customers like this. I am contacting trading standards also

My order was not delivered, as I was expecting delivery I left my door slightly opened so that the person Will knock on my door. But to my surprise this person took the picture of my door and my item on the floor. But didn't leave the item and sent a message at 1pm that item was delivered. My tracking code - JW088863887GB. The delivery person has my item.

I bought an item and wanted a refund ,mind you I didn’t wait but about 5 minutes ( they always go through my cash app card and take the money from my bank card) well this time my cash app card was locked and I had forgotten.the refund was $45.65 ,they claim it was issued cash app was no help they said Temu issued it but in my refunds on my electronic banking it shows all my refunds but that one .i have contacted them 3 times over this because for me it’s a large sum of money.at this point I do not know what to do ,and it’s not like I haven’t bought quite a few objects from them .