On December 1st I made an order and paid for it this order was delivered on December 11th by DHL their Courier fraudulently signed my signature on that package and when I went on to the porch as he left I noticed that the package was ripped wide open with almost everything missing of the 17 items I received too which were two dresses naturally I reported it I got a refund but for the wrong amount they refunded me for the two dresses that I did receive instead of the 15 items I did not on the website it states that should something of this nature occur that there would be a refund in full so that is my problem with this company false advertisement I have let them know that I will be taking legal measures I don't want to but I will because the fact that my signature was put on that package alone is crazy in addition to that he damaged the package and did not report it my security system can prove all of my claims I just need someone else to access it because I don't know how but it was definitely hooked up with internet supporting it
Claimed loss: The entire package was damaged 15 items were lost
Desired outcome: I need a full refund in addition to time suffering and disrespect because I have submitted several refund requests
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They make billions. No need for so many complaints.