Menu
For Business Write a review File a complaint
Temu

Temu review: Product return

J
Author of the review
7:38 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I recently received an order of 123 hats, at a cost of $444.00, that I needed for an upcoming event. I specifically requested that there be no more then 5 hats in a BOX to avoid crushing of the hats.

I received 16 BAGS of hats, with each bag containing as many as 12 hats in a bag.

I opened 6 of these bags, and not one hats was worth keeping. I packed everything up, including the unopened bags and returned 123 hats to Temu.

Temu now claims that they DID NOT receive all 123 items and is only granting me a partial refund. I am still looking for approx. another $350.00 to get all of my money refunded.

Desired outcome: Be granted a full refund.

View 0 more photos
0 comments
Add a comment
  1. Temu Contacts

  2. Temu emails
  3. Temu social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
Temu Category
Temu is ranked 12 among 1606 companies in the Online Shopping category