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The Brick review: amana dishwasher

S
Author of the review
4:58 pm EDT

Purchased a dishwasher from the Brick. Was also sold the extended warranty. Was promised that it wasn't a scam that if anything went wrong with the dishwasher a simple call would have a repairman out to fix it. I've been without a dishwasher now for 3 weeks. King and State doesn't answer their phone and their mailbox is full and they hang up. I called the Brick and they arranged for a repairman. He arrived took a picture of my dishwasher, called someone and talked in a foreign language for 10 minutes and told me it was our fault. He didn't even examine the appliance. Claimed it was a clog and that the appliance was working fine. He got a vacuum out and cleared the non existent clog. Promised it was fixed. There was no "clog" he couldn't show me anything. It was a scam because our sink drains fine and they drain to the same location. First time we used the "fixed" dishwasher it flooded our floor and dripped down to the basement. We have water damage now. They sent a con man not a repairman. We are still waiting to get an answer.

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    Nov 19, 2024