Menu
For Business Write a review File a complaint
The Dump

The Dump review: Bedroom set

B
Author of the review
1:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We purchased a bedroom set on 7/22/22 for $3325.70 at your Deerfield, IL outlet. Our phone number is [protected] & Customer # 565A215174.

We believed we had purchased the extended warranty, which we have on every other Dump purchase, but apparently we did not. From the time of purchase we had problems with the drawers opening on their own. In fact your service people were out more than once and even replaced some of the drawers.

It was suggested that we get risers for the front legs, which we did. Last week, my wife was putting something away in a lower drawer when when of the top drawers opened up striking her in the eye. It is still red and swollen.

We called your customer service number and were told that since we didn't have a warranty , they could not help. We went to the store and an assistant Manager told us to call customer service.

All we want is someone to come out, figure out why certain drawers keep opening on their own, and to fix the problem.

My email is [protected]@gmail.com.

Please advise:

Bruce Jacobson

Desired outcome: We want someone to come out and fix the drawers that keep opening

0 comments
Add a comment

More The Dump reviews & complaints

The Dump - bogus employee sales 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The Dump - defective bed 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The Dump - rude & dishonest management + deceptive sale tactics 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The Dump - bait and switch 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The Dump - bait and switch 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. The Dump Contacts

  2. The Dump phone numbers
    +1 (800) 768-0348
    +1 (800) 768-0348
    Click up if you have successfully reached The Dump by calling +1 (800) 768-0348 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (800) 768-0348 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (800) 768-0348 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (800) 768-0348 phone number
    Customer Service
    +1 (888) 818-5922
    +1 (888) 818-5922
    Click up if you have successfully reached The Dump by calling +1 (888) 818-5922 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (888) 818-5922 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (888) 818-5922 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (888) 818-5922 phone number
    Web Sales
    +1 (866) 396-8254
    +1 (866) 396-8254
    Click up if you have successfully reached The Dump by calling +1 (866) 396-8254 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (866) 396-8254 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (866) 396-8254 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (866) 396-8254 phone number
    Credit Service
    +1 (404) 442-1900
    +1 (404) 442-1900
    Click up if you have successfully reached The Dump by calling +1 (404) 442-1900 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (404) 442-1900 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (404) 442-1900 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (404) 442-1900 phone number
    Atlanta, GA
    +1 (630) 519-4800
    +1 (630) 519-4800
    Click up if you have successfully reached The Dump by calling +1 (630) 519-4800 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (630) 519-4800 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (630) 519-4800 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (630) 519-4800 phone number
    Chicago, IL
    +1 (214) 296-6200
    +1 (214) 296-6200
    Click up if you have successfully reached The Dump by calling +1 (214) 296-6200 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (214) 296-6200 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (214) 296-6200 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (214) 296-6200 phone number
    Dallas, TX
    +1 (757) 245-2208
    +1 (757) 245-2208
    Click up if you have successfully reached The Dump by calling +1 (757) 245-2208 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (757) 245-2208 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (757) 245-2208 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (757) 245-2208 phone number
    Hampton, VA
    +1 (281) 447-2250
    +1 (281) 447-2250
    Click up if you have successfully reached The Dump by calling +1 (281) 447-2250 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (281) 447-2250 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (281) 447-2250 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (281) 447-2250 phone number
    Houston, TX
    +1 (757) 466-0166
    +1 (757) 466-0166
    Click up if you have successfully reached The Dump by calling +1 (757) 466-0166 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (757) 466-0166 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (757) 466-0166 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (757) 466-0166 phone number
    Norfolk, VA
    +1 (484) 831-1060
    +1 (484) 831-1060
    Click up if you have successfully reached The Dump by calling +1 (484) 831-1060 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (484) 831-1060 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (484) 831-1060 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (484) 831-1060 phone number
    Philadelphia, PA
    +1 (480) 403-9800
    +1 (480) 403-9800
    Click up if you have successfully reached The Dump by calling +1 (480) 403-9800 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (480) 403-9800 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (480) 403-9800 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (480) 403-9800 phone number
    Phoenix, AZ
    +1 (804) 262-6480
    +1 (804) 262-6480
    Click up if you have successfully reached The Dump by calling +1 (804) 262-6480 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (804) 262-6480 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (804) 262-6480 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (804) 262-6480 phone number
    Richmond, VA
    +1 (856) 677-1030
    +1 (856) 677-1030
    Click up if you have successfully reached The Dump by calling +1 (856) 677-1030 phone number 0 0 users reported that they have successfully reached The Dump by calling +1 (856) 677-1030 phone number Click down if you have unsuccessfully reached The Dump by calling +1 (856) 677-1030 phone number 0 0 users reported that they have UNsuccessfully reached The Dump by calling +1 (856) 677-1030 phone number
    Turnersville, NJ
    More phone numbers
  3. The Dump emails
  4. The Dump address
    5324 Virginia Beach Blvd, Virginia Beach, Virginia, 23462-1828, United States
  5. The Dump social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  7. View all The Dump contacts