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Hello,
On 23rd Dec and in Dubai airport, we have been approached by a sales representor to enjoy 50% discount on shopping, on 25th Dec '24 they took us to Tammem House office. Here one sales representative offered us buy a room in a hotel and Aria to manage the room for us and we have right to stay 7 days either in Dubai or any hotel in 114 countries.
Due to the confusion happened we have signed a contract on 25th Dec 2024, after we went out from Aria office we read the paper and we discovered that this is not buying a room, then I have conducted the lawyer in the same day (after 5 hours) to cancel.
Appreciate your understanding and refund me the 9000 AED.
Thank you
Hoshyar Ahmed Abdullah
Claimed loss: AED 9000 and loss of two days from our costly vacation to UAE
Desired outcome: Fair refund for the AED 9000
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Addresses The First Group with a explicit request for cancellation and a refund, attaching proof for the attempt to cancel within the grace period of hours after signing the contracts. If they refuse, inform the DED or the Consummer Protection Division in Dubai regarding the illegal representation. For further assistance, consult a family lawyer in the area. Keep notes of all the conversations.