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The First Group

The First Group review: Avalon tower jvc 1

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8:20 am EDT
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My name is Hussain, and I was on a trip to Dubai with my family in Sep 2017. While walking around, I noticed the many real estate development stands and booths. One of them was the TFG (The First Group). They seemed very authentic and arranged a trip for me to see their developments, then took me to their offices and presented the projects. They eventually lured me into investing in one of their projects (Avalon Tower at JVC) with promises that it will be a prime location before Expo 2020, opening in Dec 2019, and the annual ROI will be from 7 to 11%. I invested AED735K with them plus fees. I finished my payments in 2021 and until today (April 2024), the project has yet to be opened.

I sent multiple emails to customer relations, the CEO, and customer support. All I got back are some promises to open next quarter and excuses for delays. On top of that, they are trying to persuade me to invest more with them - presenting this as a solution. They have negatively affected me and my family. With this money, I could have done something better for my children and their lives.

When I asked them to buy back the property, they refused to refund me. They also refused to help me sell it. I couldn't find anyone to help me sell it, and all the brokers mentioned that it was overpriced.

I took a personal loan for this investment, and this investment was the worst decision I have ever made.

Please don't trust them. Save your money that you worked hard for.

Claimed loss: AED 735K

Desired outcome: Full Refund

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Jun 05, 2024 2:33 am EDT
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The First Group 22nd Floor, Tameem House, Barsha Heights, Dubai, AE

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Dear Mr. Hussain,

We greatly appreciate your feedback. At The First Group, we are dedicated to upholding exceptional service standards for our clients, and your input is invaluable to us.

To ensure that we effectively address your concerns, we kindly ask you to reach out to us directly via email at customer.support@thefirstgroup.com. One of our team members will promptly follow up with you to delve deeper into the matter and work towards a resolution.

Warm regards,

The First Group
Update by Hussain0ahmed
Jun 05, 2024 8:02 am EDT

I have already contacted customer support and other staff including the above email. My issue is not resolved.

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Bakhtiyor Achilov
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Apr 28, 2024 9:55 am EDT
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Если вы хотите потерять свои деньги и доверие в инвестиционную привлекательность Дубаи, тогда вы находитесь в правильном месте, потому что компания The First Group поможет вам расстаться со своими деньгами и мечтами в светлое и безденежное будущее в старости. Не инвестируете в них. Это мошенники.

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  1. The First Group Contacts

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    The First Group 22nd Floor, Tameem House, Barsha Heights, Dubai, United Arab Emirates
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The First Group is ranked 85 among 510 companies in the Residential Sales category