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The Room Place
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2.1 22 Complaints
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The Room Place Complaints 22

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4:08 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

The Room Place Fraudulent

Bought a dresser, then a month later the wood shrank and warped, then the drawers starting falling through. Called the Room room they sent a tech out who said they would refund or replace. A week later they call us and said the tech wrote a report that said it was customer damage. What a scam...

Will never shop at that store again. Fraudulent warranties, poor excuse for furniture. Later I bought a new dresser at home goods for the same price and the quality was worlds apart. Beware of the room store. They have no quality control and knowingly sale inferior products.

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6:38 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

The room place delivery men damaged the top part of my backway hall wall while delivering mattress set. The store refused to repair damage or pay for damage. The department that handles it refuses to call me or write me regarding repair or payment for damages done by their delivery men. Management is very arrogant and unconcern.

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Overview of The Room Place complaint handling

The Room Place reviews first appeared on Complaints Board on Oct 27, 2008. The latest review Waste of money with warranty was posted on Aug 2, 2023. The latest complaint My Order was resolved on Oct 29, 2014. The Room Place has an average consumer rating of 2 stars from 22 reviews. The Room Place has resolved 6 complaints.
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  1. The Room Place Contacts

  2. The Room Place phone numbers
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    Plainfield, IN
    More phone numbers
  3. The Room Place emails
  4. The Room Place address
    1000-46 Rohlwing Road, Lombard, Illinois, 60148, United States
  5. The Room Place social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all The Room Place contacts
The Room Place Category
The Room Place is ranked 78 among 372 companies in the Furniture Stores category

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