Menu
Login
Dress looked nothing like the pictures provided. When you try to complain the Tidebuy dispute link won't work, their responses - when and if received - make little sense and the dress is likely arrive too late to start a dispute through PayPal. Also I didn't see the Tidebuy website advising about import tax, and I've just had a bill from HMRC just to add to it all.
If you've ordered via PayPal go back to the PP website, click on Legal Agreement, then Acceptable Use of Policy and scroll down to a report tab. You can then join me in letting PayPal know of your experience and help me get an investigation started - the more people who do so the more notice I'm sure they will have to take.
The complaint has been investigated and resolved to the customer’s satisfaction.
Worst experience ever! Any good review guaranteed they wrote it themselves! The dress was pink instead of ivory, threads hanging, poor quality, doesn't get to you in time and they ignore your emails about a refund. They say the same things to everyone who tries to get a refund, "oh we can't see the pictures you sent" "take them in sunlight" bla bla then just stop answering email. These ignorant Chinese need to be shut down! Worse so called Business ever!
I have placed an order in 6th of November and till now I haven't got my order yet. I am asking for refund but they keep saying that they sent the order, that's it. I am not satisfied with their service and I am going to go till the end till I get refund and will spread all over the world the truth about this company so as people be aware of such a cheater company.
They made the refund. They don't owe me now.
They are doing the same thing to me, however, i ordered with my credit card and i am allowing them to do an investigation, and request a Charge Back. Tide buy site would allow me to file a dispute or cancel. They said they sent one of my items out of 9 items that it was delivered. i never received anything from these people. You write them they don't respond to your messages or emails and i spent $283.40. I want my money back ASAP, so i'll let my bank handle it.