Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Jewelry and Watches Tiffany & Co. Customer service
Tiffany & Co.

Tiffany & Co. review: Customer service

T
Author of the review
6:04 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am in awe of the horrible reviews of this company. I had my own awful experience but had no idea so many others have experienced the same. Tiffany and Co should be so ashamed of themselves for charging high dollar costs and providing essentially no customer service. My boyfriend does not shop online EVER, so he called Tiffany's 800 to order a bracelet for my birthday. After spending over $700 for a charm bracelet and an engraving on the heart charm, Tiffany advises that it's not exchangeable for the next size up. My wrist is large so the standard medium doesn't fit. I wrongly assumed that I could just call Tiffany's and get an easy exchange for the large and they would transfer the heart charm to the larger size. Oh no. The profit they made on an overpriced $700 bracelet isn't enough. They want another $70 to fix this issue so that I can actually wear the bracelet. I have better customer service experience with Walmart, Dillard's, Macy's, you name it. This overhyped brand doesn't meet expectations. What exactly are we paying higher prices for if not for customer service?

Desired outcome: Ideally, I would love to turn back time and boyfriend never make a purchase from Tiffany's. But now I'd like to have a bracelet that fits without having to shell out even more money.

More
Send message
Copy link
Report
0 comments
Add a comment

More Tiffany & Co. reviews & complaints

Tiffany & Co. - fake tiffany jewelry 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tiffany & Co. - schlumberger 16 stone ring 1
Tiffany & Co. - fraudsters now vanished
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tiffany & Co. - horrible service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tiffany & Co. - not recieving order
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tiffany & Co. - Repair of my Tiffany Bracelet
Tiffany & Co. - Sunglasses
Tiffany & Co. - fake 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tiffany & Co. - Elsa Peretti® Open Heart Pendant
Tiffany & Co. - customer service
View all Tiffany & Co. reviews and complaints

  1. Tiffany & Co. Contacts

  2. Tiffany & Co. phone numbers
    1800 946 137
    1800 946 137
    Click up if you have successfully reached Tiffany & Co. by calling 1800 946 137 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling 1800 946 137 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling 1800 946 137 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling 1800 946 137 phone number
    Ireland
    1800 829 152
    1800 829 152
    Click up if you have successfully reached Tiffany & Co. by calling 1800 829 152 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling 1800 829 152 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling 1800 829 152 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling 1800 829 152 phone number
    Australia
    +1 (800) 843-3269
    +1 (800) 843-3269
    Click up if you have successfully reached Tiffany & Co. by calling +1 (800) 843-3269 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +1 (800) 843-3269 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +1 (800) 843-3269 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +1 (800) 843-3269 phone number
    USA & Canada
    +44 800 160 1837
    +44 800 160 1837
    Click up if you have successfully reached Tiffany & Co. by calling +44 800 160 1837 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +44 800 160 1837 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +44 800 160 1837 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +44 800 160 1837 phone number
    United Kingdom
    +43 800 909 501
    +43 800 909 501
    Click up if you have successfully reached Tiffany & Co. by calling +43 800 909 501 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +43 800 909 501 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +43 800 909 501 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +43 800 909 501 phone number
    Austria
    +32 80 089 147
    +32 80 089 147
    Click up if you have successfully reached Tiffany & Co. by calling +32 80 089 147 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +32 80 089 147 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +32 80 089 147 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +32 80 089 147 phone number
    Belgium
    +33 805 542 326
    +33 805 542 326
    Click up if you have successfully reached Tiffany & Co. by calling +33 805 542 326 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +33 805 542 326 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +33 805 542 326 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +33 805 542 326 phone number
    France
    +49 800 200 7669
    +49 800 200 7669
    Click up if you have successfully reached Tiffany & Co. by calling +49 800 200 7669 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +49 800 200 7669 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +49 800 200 7669 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +49 800 200 7669 phone number
    Germany
    +39 800 935 547
    +39 800 935 547
    Click up if you have successfully reached Tiffany & Co. by calling +39 800 935 547 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +39 800 935 547 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +39 800 935 547 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +39 800 935 547 phone number
    Italy
    +31 800 020 2542
    +31 800 020 2542
    Click up if you have successfully reached Tiffany & Co. by calling +31 800 020 2542 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +31 800 020 2542 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +31 800 020 2542 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +31 800 020 2542 phone number
    Netherlands
    +7 495 787 8807
    +7 495 787 8807
    Click up if you have successfully reached Tiffany & Co. by calling +7 495 787 8807 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +7 495 787 8807 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +7 495 787 8807 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +7 495 787 8807 phone number
    Russia
    +34 900 816 602
    +34 900 816 602
    Click up if you have successfully reached Tiffany & Co. by calling +34 900 816 602 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +34 900 816 602 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +34 900 816 602 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +34 900 816 602 phone number
    Spain
    +86 400 921 3299
    +86 400 921 3299
    Click up if you have successfully reached Tiffany & Co. by calling +86 400 921 3299 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +86 400 921 3299 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +86 400 921 3299 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +86 400 921 3299 phone number
    China
    +81 120 488 712
    +81 120 488 712
    Click up if you have successfully reached Tiffany & Co. by calling +81 120 488 712 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +81 120 488 712 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +81 120 488 712 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +81 120 488 712 phone number
    Japan
    +55 113 927 1880
    +55 113 927 1880
    Click up if you have successfully reached Tiffany & Co. by calling +55 113 927 1880 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +55 113 927 1880 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +55 113 927 1880 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +55 113 927 1880 phone number
    Brazil
    +52 555 281 5222
    +52 555 281 5222
    Click up if you have successfully reached Tiffany & Co. by calling +52 555 281 5222 phone number 0 0 users reported that they have successfully reached Tiffany & Co. by calling +52 555 281 5222 phone number Click down if you have unsuccessfully reached Tiffany & Co. by calling +52 555 281 5222 phone number 0 0 users reported that they have UNsuccessfully reached Tiffany & Co. by calling +52 555 281 5222 phone number
    Mexico
    More phone numbers
  3. Tiffany & Co. emails
  4. Tiffany & Co. address
    75-20 Astoria Blvd, East Elmhurst, New York, 11370, United States
  5. Tiffany & Co. social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Tiffany & Co. Category
Tiffany & Co. is ranked 5 among 298 companies in the Jewelry and Watches category
#03 Fossil Group Fossil Group #04 Fossil Fossil #05 Tiffany & Co. Tiffany & Co. #06 Pandora Pandora #07 Kate Spade Kate Spade

Most discussed Tiffany & Co. complaints

On November **, 2019, I took a unique Tiffany's earring, made from rock crystal, gold, platinum, and 0.5 carats of
8
(opinions to this review)
Tiffany & Co. Alternatives
Movado Group 24 reviews Luvenus Jewellery 3 reviews SwissLuxury.com 1 review Bidz.com 71 reviews GemPundit / Fortuna Retail 1 review