Titlemax / TMX Finance
Reviews and Complaints

My truck was repoed on memorial day. I went down l, paid it off retrieved my truck. But my wedding set, my grandmother's ring that was my mom's who just passed away mind u and a gold thumb ring where removed from my truck and not returned to me. Also had prescription meds taken that I had just filled, plus a coin clutch with about 50 bucks in it and a necklace was told it wasnt necessary to report to police and now not getting return calls after they made an offer of 100 dollars to me for gas when the repo guys took my truck on a joy ride?

Title max did not pick up the dodge avenger from impound that they where lein holders on . A court date was set and they failed to show a court order was issued an the car went up for auction. I bought it at the auction and owned the car out right no lein hold new title issued. They came a stole my car stole my stuff out of my car and in the process damaged my car . Now they say that they messed up didnt do the paperwork right and I am the one that has to suffer. I am having to pay for they screw up. They have told me tough luck I have it in email as well as voicemail of them saying this. I did nothing wrong why should I have to suffer for something that is there flaut.

I got a title loan back on 02/14/18 and paid it off on 02/26/18 however I did not receive my title back at that time because the state still had it, which was understandable, I was told it should be back that following week. Now it's 03/29/18 and I still have not received my title 45 days later. Each day I call all I get is it should be there tomorrow and they will call me once they check the mail. And everyday I never get a return phone call I have to call them just for them to tell me it wasn't in todays mail it shotbe here tomorrow. I just want them to reimburse me for what I will have to pay to get a replacement title from the state.

In july 2015 i paid out my title loan and the corp. Office never release my title. According to the office i have it out in july 2015. But where i attempt to trade in my car to buy another i found that all this information. I have contact the office that i did business with and none of the employer knows anything. I can not get a release until corp release my title and i am in the process of buying another car which can be in jeopardy. It has been 2 years now and i found this very disturbing.

My question is why and what can be done about it.

My name is Andrea Kidd. I have been doing business with Title Max for over 2 years I have sent many referrals to your corp. I had pawn my title to my 2001 eclipse gt in Marietta Ga 30062 on Roswell Rd. Unfortunately, I had several medical issues along with caring for my elder mother with Alzheimer's as well as the death of my father and I was not able to fulfill the terms of my contract which resulted in it being repoed! The day it was repoed there were several items left in the car as the tow truck driver wouldn't allow me any extended time to remove them. I was uncertain if I would be able to recover the car and spoke to Ramone on the phone I offered to make a payment at that time to keep the car from being taken and he said there was nothing he could do to stop the repossession. So with not having a car to get to where my car was taken a couple of days went by and I received in the mail a form that was filled out and falsely done so it stated there were no items in the car no keys (where given to the tow driver). I immediately called Ramone and told him that the paper he sent me was not correct and that several items were left in the car that I needed to recover some of which belonged to my father (that had recently passed away. He told me that he would be sending me another itemized form once they received info from the recovery company where the car was going to be kept. Not only did I not receive that form when I called to find out how much it would be to get my car back is when I was informed the car was gone. My family has been sick with the flu and I just went on Friday Jan 26th to pick up my things they collected out of my car. I called on the phone to let them know I was coming to pick these items up and I asked then about MY TAG specifically... HE told me yes it was with my items... Excuse my language but that is [censor]... My tag by law belongs to me not the car and not title max! He lied to me and said I quote "everything that was in the car was in the bag he handed... The items that were not returned nor my tag my ipod my ziplock bag of jewelry to be repaired which I have the appraisals for and my fathers watch and wedding band that symbolized almost 59 yrs of marriage to my mother. Also 2 cannon sure shot cameras that had memory cards with extremely private photos on one the other my fathers last few weeks alive. I expect any explanation as to why I was not notified in any effort to recover my car I want the itemized list of items they said I would get along with my property that was not returned! Also, all of my phone calls are recorded and I am in the process of retrieving those recording to forward to you.

In may of 2016 I needed some money to get out of a predicament so I had no where to go for a big amount of money. Someone told me about Title Max but didn't fill in all the blanks. Well of course Title Max was right there to assist me any way they could. I own a 1997 Saturn that I had just bought the year before. That is what I used the title from. I borrowed $1000 and they told me that it would be paid off in a year interest and all for the monthly payment of $140. Well it has been way past a year and my balance was almost the same as it was when I received the money back in 2016 I've paid and paid and it is still up close to $1000. I lost my job and couldn't pay the monthly fee, but by this time I had paid them over $2000 I kept in contact with them and then one night in Nov.2017 they came into my driveway( like some kind of criminal would) and stole my car. When I finally found out who took it I called them and they want another $900 to get it back. That's very wrong . I even went to one of the higher ups in the company and she was even more snippy and snooty. All I want is my car back I just finished school and need to get a job but I'm limited where I can go now. They have received 2x the amount owed, paid in full, now I want my car.

The contract is written to pay loan plus 18% in 30-days. I received a loan for $7500 and when I couldnt pay in full within 30-days, Title Max had me pay nearly $1000 to push the loan off another 30-days, instead of having that money go towards the loan. I actually didn't realize it wasn't going toward the loan and I have paid nearly $10, 000 to date and still owe them the $7500. This is a scam!

Due to some personal problems we have taken the credit from Titlemax [protected]@n. We haven’t paid the last payment and contacted the manager. He said that we could pay this payment within 30 days and if we failed, we would need to pay additional amount of money. We asked him couple of times how much this additional sum would be, but this man only said that it was in our interests to pay full balance within 30 days. We don’t trust them now.

I am mother of two kids and the company Titlemax of Texas Inc. used my situation and misled me. I spoke with the agent, who assured me that I was approved for the credit. When he asked me how much time I needed to pay it back, I said that about year. I have made 7 payments already and decided to check the balance. It looked like I have made only 2 or 3 payments. I am trying to save money and paying the higher sums than we agreed, but my credit didn’t decrease.

I received a title loan from this Title Max and I had a finder bender were the back bumper and trunk were damaged. The insurance company cut me a check for the damage that was in Title Max name and my name. I called and spoke with Gal the manager and she told me that she could sign the check if I was paying off the loan with the check . Keep in mind I received the title loan in May and my payment was 118.00 a month on June 1 2015 I paid 200 on my loan on June 22 they were requesting that I use the insurance check to pay off the loan instead of getting the car fix and I suggested if I do that than what am I supposed to use to fix the car and that stated that's for me to figure out. They are a scam and beware if you have an accident in your car that you own that will be a cash win fall for Title Max as well on top of the high interest you are already paying them. Then the Dm called me I missed the call and I called him back and told him the situation which was too late I spent money outta my pocket to buy the parts and gave The MECHANIC the parts and just have to pay him for the labor when they sign the check to get it cashed.The DM told me that I just have to get the car fix and she Gal will go to the shop and verify that the damage was fix and they will sign the check. I paid for the damage and will drive that old bat Gal in my car to the bank to cash the check. After a day of being upset and running around finding parts for my car I will pay them completely off on Friday 06/26/2015 and will never do business with Title Max again and I am shouting it out to everyone that will listen and at the keystrokes of my finger that no one should.

Title max have been doing me wrong since I got the loan I have been paying money for two years and my loan just going down now the money that I am putting on now go to the loan now I went to pay my bill Saturday they said I can't pay it there anymore so they sent me too Stafford to pay it got there they wont me to pay 275.00 on interest then I have to pay more on the loan where I go now i pay 209.00 only on the loan what shall I do

I have a title with Title Max and I talk to Heather and another worker and let them know I would be in there on 04/30/2015 to pay on my title and this was this morning around 10:55 am on 04/27/2015 and there collector come out to my house at 4pm today 04/27/2015 coming to talk to me and find out why I have not called nor been in to pay on my title and I was real nice to the lady and told her I talk to someone this morning and they put me down for 04/30/2015 and called me a lie saying that Kathy did not tell her they talk to me and my sons had company over and do you know how embarrassing it was to them and then the lady called the office not taking my word saying she don't think I talk to anyone and when they told her they talk to me she turned and walk off and I called the office and asked them why they sent her out to my house after the fact they talk to me and they said they did not send her and she said they did send her. It was so embarrassing and now people know my business and I feel they was wrong for this. They nasty and I would not tell anyone to use them.