Titlemax / TMX Finance
Reviews and Complaints

Mercedes, a manager at 2404 n scottsdale rd, tempe az 85281. Got a payoff check, from 1 main 3 weeks ago, but sais he didnt get it... Please contact his boss and see whats goig on, I am charles chandler, he wants another check, I am sure he is up to no good, I cant proof it, also is not dealing with them, he said the manager has been out, but not true... This employee is doing bad things...

Their loans are in line with loan sharking and racketeering. The interest rates and accruals are scandalous. If you pay the payment specified amount you will never get the loan paid off. They renew the loan as a new loan after each payment. Please note that the loan is a simple interest installment loan which is amortized, which means that it is designed to be paid off over the full term of the loan. A portion of each payment, if paid on the due date, applies to both interest and principal. Furthermore, interest accrues on a daily basis on the unpaid principal balance of a loan.

I'm from Houston an Titlemax is ripping people off with A.P. R. I got a loan in April 2021 for $1650 an another one in August 2021 for $600 for getting a new Cadillac converter an other Mechanic issues. Before I got another loan I was lift with $800 something ever since I got a new loan this past 5 months been a rip off they expect you to hold on to your money until the 30 Days Due Date like ain't nun can happen doing this Covid-19's pandemic Chaos I try to pay more on it before my 30 Days due day an all they did was renew it with 4 separate payment in one month. I realize they using that after 3 days to pocket your money even if u trying to pay it off faster which is a trash contract. They are Legally trapping you cause they know a few people want have all the money at once. We all need to VOTE to get rid of TitleMax in United States cause they bring down us American 🇺🇸 People that's trying to live. An they contract is very unfair.

Tittle max had my car reposted. In the process, they allowed my belongings to be stolen including; $1253 cash, Apple Watch (location is on to prove) $140 flash light, car wash, tools, and other items. When contacting title max, they blame it on the repo company. State law states that they are held responsible for returning all person belongings. Please help.

Rodney T Neal #[protected] / ssi 1502

My name is Rodney Neal im a hard working father of three baby Boys under the age of 7 I'm a current customer in Houston Texas I had took a loan out on May 26th of 2021 recently I received a letter stating that I was 30 something days over do I had recently had to get my mail transferred from my compliments to the post office because of breaking into my mailbox plus lost my job when I received the letter I immediately cuz I did not see that
When I called and talked to the lady she threatening me stateing that my payment was due 30days overdue that I had to come up with a payment now are make an agreement that i would pay Friday i told her that I don't get paid until two weeks that i lost my job she replaid so that has noting to do with her or the paymant saying there's nothing that she can do or your car will be towed she promise me she was very rude very in compliance she didn't care or didn't care to help .I begged her and I asked I can get on a plan or rectify the situation because I can't lose my vehicle is how me and my family and she stated no pay your payment
So I talked to my boss and see if he can give me an extension on my paycheck I said that's not right I get fired due to my inquiring so much about an expanse she calls another lady calls I tell her that I just got fired and I'm not going to be able to pay the loan until 2 weeks from now but I'll pay interest to $800 if that's possible
She stated to me know she needs the money now or my car will be towed away Monday and I don't want to lose a $6, 000 car over $500 payment these people are very rude very inconsiderate and they don't care about people situations very very upset with how this is turning out need help ASAP

I been paying on this loan since december and I still owe what I borrowed from them. I also pay early each month and the interest doesn't show it. On a 2800.00 loan I have to pay back 9000.00 which others loan said I would have to pay back 4000.00 so how is this company getting away with making people pay back 4 times the loan. In aurora, il the company was shutdown because of the interest rate was to high. I called corporate office and they said they couldn't do anything about my contract that I signed but they can. I'm on disability and when I told them my suv wasn't safe to drive they wanted my mechanic to tell them. He did over the phone. I told them that the reverse went out and it would cost around 2000.00 to repair and the back right tire came off and it would cost around $1, 000.00 to fix. I asked them why it doesn't show I pay early each month and they had no answer. I would like to be done with this ripped off company. They take advantage of the people especially the elderly. Because we get a check every month. A company that makes you pay back 4 times what you borrowed isn't a company its a bad place. I paid over what I borrowed and if corporate saying they can't change a contract them who can.

This should be illegal how much interest they charge Rip~off, it is robbery. You supposed to help, not take advantage... It is a never ending cycle because the more you pay towards what you owe the more you owe the next time. The bill never goes down. I paid my monthly amount of $271.08 for 6 months on time never late, to get at the end of the payments which was in June 2021 for them to tell me i still owe the Original amount of $2646.46 to get my title back, so i ask the 6 months i paid $217.08 where did it go where is that money? $1626.00 i paid total for 6 months so i thought the balance was $1020.00 and i was going to pay the balance to get my title, but no i still owe $2646.00 how is that possible? plus a $300.00 payment May 20, 2021

My daughter Jessica Godwin, who received a tile loan from Titlemax at address listed below in 2016, My name is also on the title (Tammy Hughes) so I had to go sign the papers also.
I decided that I would give my daughter the money that she needed so she would not have a lien on her car. The very next day she went in the titlemax and paid the loan off and asked for her title back and was told that they did not have it. She has tried to get it several other times and still does not have it.
We are trying to sell the car so I went to the SCDMV on 11/16/2020 and was told that there is a lien on the car from Titlemax that has to be released first. My daughter called titlemax on 11/16/2020 and spoke to Kayla Jones and was told that there could not have been a lien on the car because it was paid off the next day. On 11/17/2020 My daughter and I went to talk to Kayla at the store and was told the same. I proceeded to tell Kayla, that is what the DMV was saying but she still insisted that was not true. Kayla, said she would look into it and give my daughter a call the next day, around 5:30 on 11/19/2020 I called Kayla because we had not heard anything from her, She stated that she had emailed the District store manager and as soon as he responded she would let us know. On 11/20/20 around 2:00 I called Kayla to ask if she has heard anything from her manager and was told no. I asked Kayla for the phone number or email for the district manager and was told to call 1-800-804-5368. I called that number and a very nice lady took down my information and said that she would get Chris, the district manager to give me a call by end of today 11/20/2020.

All we need is to be able to get a clean title so we can sell the car. Vin# 1FAHP36N19W211419, 2009 FORD FOCUS.
Kayla B. Jones has a very nasty attitude and I do not appreciate the way my daughter and I have been treated when it's clearly a TitleMax problem that needs to be resolved as soon as possible. My daughter and I have tried to be nice and patient. I don't normally complain on anyone but she is not professional at all.
Thank you for your time and I hope we can get this issue resolved very soon.
Tammy Hughes [protected]

Re: loan on: 2015 pt crusier touring, vin # 3c4fy5855t548382

my name is gladys s fillion. I took out a loan from title ma in humble, t (1st st) around [protected] (not sure which. I renewed said loan many times, and then I moved to waco, tx. I contacted the manager at the humble office. He made a deal with me that if I paid x amount of oney (sent in money orders) for several months I would get the loan paid off. After moving to waco I didn't not renew the loan like what is requred to extend the loa. I do't have the amount I paid each month I front of me (around $150/month for approx 3 yrs= $5, 400), but I paid that fee (without renewing /signing a new contrat) for about 3 years via fedex and ups from waco to the title max office on 1st st in humble tx. I can provide the exact amt I paid each month when I can get to my records in waco storage. Anyway, I met the required pymts the manager told me to make in order to get the loan paid off. Pymts were completed in 2016. I would say that $5, 400 is more then enough to get this loan paid in full. Since that time I have not been able to get the title to the vehicle. I was told they were looking for the car to repo it. I need the title to the card described above. It actually does not run right now but I need to do something with it. Loking at the situation, I know this was all done illegally. As I stated, the car does not run is is only worth aboyt $1200.. The motor is bad. I will put a used motor in it if I can get this matter settled. Please advise as your plans to send me the title. If you plan not to do so, I will file a complaint the occc of texas.
You can contact me via email @ [protected]@gmail.com

thanking you in advance for your help with this matter.

Worst mistake I ever made!
This should be illegal how much interest they charge someone, it is robbery. It is a never ending cycle because the more you pay towards what you owe the more you owe the next time. The bill never goes down. I went to this company for help and ended up and a worse situation. I tried to pay them off with a credit card just to try to get out of this huge financial mistake and was told they don't expect major credit cards (why not?). They don't want you to be able to pay the loan off because than they can't keep robbing you. It is a trap that is very difficult to get out of and it is very sad that they are hurting families especially during these times. Covid-19

From the beginning this Titlemax location did not follow Texas regulations! It is required to verify income and insurance and neither was done. Interest fees on a $3500 loan was $513 on its own. Little more than the rates given dont ya think. Then depending on who you got at the store depended on how much you paid when paid early. The manager would tell you one rate and someone else would quote you another and this happened at least on two occasions. When calling the manager out one time, she acted like she made a mistake and changed my total. I'm a single mom and this was my only transportation. I had my car repoed March 4 and not once did I receive anything about where my car was, nor my belongings, nor the auction it had been taken. Titlemax states they are to contact consumers. So therefore this is the 3 regulation Titlemax has broke . I have a right to sue for such crooked ethics

The entire company. They treat there employees horribly. They also take money from there employees. (Bonuses) The staff gets beat up daily. They do fraudulent loans to make there company look good. They expect there own employees to pay for marketing out of there own pocket. But Senior Managers make over 110k a year. My boss told me in writing I would be getting my bonus and now they are telling me they will not be paying out my bonus of $2, 000+ dollars that was earned. The company is a joke. Senior management allowed the fraud to happen right under there nose. Fraud and lies!