Total Auto Protect
Reviews and Complaints

I writing this review to save lives because during such a crucial time in our lives the last thing we need is to spend unnecessary money.

This company is a scam it’s llc is registered in Delaware no real address at all just two men working together scamming us out of our hard earned money..

Once it’s time to use your coverage that’s when you find out u been scammed they will deny your claim and blame the reason on the dealership. Like this company is a joke and I will post every day if I have to because I will not let this company scam another consumer…

They tried to deny my claim talking about preexisting damage I have proof I just purchased the car had an inspection done at the Maserati shop I paid cash for my car why would I buy a lemon just to buy a warranty to get stuff fixed are u crazy … long story short they try to tell me my car had preexisting damage I had the Maserati shop send in repoints proving my car had noo issues before I got the policy. I only had the car 2 weeks before I got the policy. My air stop working that when I realized I was scammed . Then they had the nerve to respond with legal action im ready to have my day in court because I’m going to demand this company take down all their fake reviews and to have their ip address block so the world could know this service sucks.

I gotta say, I'm pretty disappointed with Total Auto Protect. I went ahead and got their Premiere policy, thinking it would cover me for any issues that might come up with my car. But boy was I wrong. It seems like every time I try to make a claim, they find some excuse not to cover it. And their favorite excuse? "Normal wear and tear."

Like, come on. I get that some things might not be covered, but it seems like they're using that excuse for everything. For example, my washer jet hoses broke on my 9-year-old car, and they said it was just normal wear and tear. And then my wheel bearing went out, even though it was specifically listed as covered on my policy. But nope, they still said it was just normal wear and tear.

Honestly, I feel like I wasted my money on this policy. And I'm not the only one - I've seen plenty of other people complaining about Total Auto Protect online. I'm thinking about contacting the BBB to see if they can help me out.

Overall, I wouldn't recommend Total Auto Protect to anyone. It's just not worth the money.

This warranty was totally in my budget, and I gotta say, Total Auto Protect has always been super polite and ready to help me out whenever I give them a call. Just recently, I had to use my warranty because smoke was coming out of my car and it was smelling like coolant. I took it to the Buick body shop and they were gonna check it over when I found out that my turbo was leaking and I needed a new heat gasket. Total Auto Protect fixed it up for me within just a few days.

I gotta say, I was pretty impressed with how quickly they got everything sorted out for me. I mean, I was pretty worried about my car and how much it was gonna cost to fix, but Total Auto Protect really came through for me. And the best part is, I didn't have to pay a dime out of pocket! I mean, that's what I call a good warranty, you know what I mean?

Anyway, I just wanted to give a shoutout to Total Auto Protect for being such a great company. If you're looking for a warranty that won't break the bank and will actually come through for you when you need it, then I definitely recommend checking these guys out. They're the real deal!

I recently had an experience with Total Auto Protect and I must say, it was a good one. I took my crossfire to the Chrysler dealership and they filed a claim for me with Total. The process was smooth and hassle-free. However, I must admit that Chrysler's service was not up to the mark. It took them two and a half weeks to fix the transmission. I was quite disappointed with their service.

To make matters worse, the first two claims I had with Chrysler took way too long to get resolved. They kept saying that Total Auto Protect did not pay, even though they did. It was quite frustrating to deal with them. I was so fed up that I even considered trading in my crossfire and getting a Dodge Challenger instead.

But, I must say that Total Auto Protect has been nice and professional throughout the entire process. They have been prompt in their responses and have always kept me informed about the status of my claim. I have no complaints about their service.

Overall, I would recommend Total Auto Protect to anyone who is looking for a reliable and professional auto protection service. They have been a lifesaver for me and I am sure they will be for you too.

Total Auto Protect is the best! I am super happy with their service. The people who work there are amazing and always willing to help. I decided to go with their premier coverage plan and it was the right choice. I gave Alex permission to take payments out of my checking account every month and it has already paid for itself. Recently, my engine wouldn't start and I was worried about the cost of fixing it. But thanks to Total Auto Protect, I only had to pay $100 for the deductible and they took care of the rest. It would have cost me $2,400 without their coverage! The customer service team was quick to respond and they got the job done fast. I am so grateful for Total Auto Protect and their amazing service.

I bought a warranty from Total Auto Protect to make sure that my car is always in good shape. The coverage they offer is much better than what other companies provide, and it covers a lot more mileage. The price was reasonable, and I didn't have any trouble making the monthly payments.

A month ago, I had to file a claim because my brakes were acting up. I gave the dealership's number to Total Auto Protect, and they took care of everything for me. It only took a few days to get everything fixed, but I had to wait a little longer for the parts to arrive.

Overall, I'm happy with the service I received from Total Auto Protect. They made it easy for me to get my car fixed, and I didn't have to worry about any unexpected expenses. I would definitely recommend them to anyone who wants to keep their car in good condition without breaking the bank.

I recently decided to purchase a coverage plan from Total Auto Protect for my beloved Bentley. I have no plans of getting rid of it anytime soon, so I wanted to make sure it was protected. I had previously used Total Auto Protect for my wife's Maserati and was impressed with their service, so I knew they were the right choice for me.

The team at Total Auto Protect works tirelessly to ensure their customers are happy. They took the time to go through everything with me and explained every step of the process. I spoke with a gentleman named Jason, who was extremely helpful and even left me his personal number in case I had any questions or concerns. I appreciated this personal touch and it made me feel like I was in good hands.

Purchasing the coverage plan was a breeze and the claims process has been smooth so far. I have already recommended Total Auto Protect to a friend who was interested in getting coverage for their car. I trust this company to take care of my Bentley and provide me with the peace of mind I need when it comes to protecting my investment.

Overall, I am very satisfied with my experience with Total Auto Protect. They are a reliable and trustworthy company that truly cares about their customers. I would highly recommend them to anyone in need of coverage for their vehicle.

We recently got a used Nissan Altima and it didn't have a factory warranty anymore. We were worried about unexpected expenses if something went wrong with the car. We had a warranty plan for our previous cars and it was really helpful. So, we decided to get one again from Total Auto Protect. We found their website totalautoprotect.com and it was easy to navigate. We selected the plan that suited our needs and budget.

We had to use the warranty once and it worked out pretty well. The car started making a weird noise and we were worried that it might be a major issue. We called the dealership and made an appointment. We took the information over the phone and they scheduled us for the next day. We dropped off the car and they diagnosed the problem. They called us and told us that it was covered under the warranty. We were relieved that we didn't have to pay for the repair. They fixed it on the same day and we picked up the car in the evening.

We were happy with the service we received from Total Auto Protect. The process was smooth and hassle-free. We didn't have to worry about the cost of the repair. The customer service was friendly and helpful. We would recommend Total Auto Protect to anyone who wants peace of mind when it comes to unexpected car repairs.

Overall, we are satisfied with our decision to get a warranty plan from Total Auto Protect. It was a good investment for us. We feel more secure knowing that we are covered in case something goes wrong with the car. We would definitely consider getting a warranty plan from them again in the future.

I gotta say, Total Auto-Protect has been a lifesaver for me and my Lexus. I was browsing through the dealership brochures, trying to find a warranty that wouldn't break the bank for my 2011 GS460. And let me tell you, those parts are no joke when it comes to cost. But after sifting through all the options, I decided to give Total Auto-Protect a shot.

And I'm glad I did. My first claim was for my alternator, and while I did have to call a couple of times to get everything sorted out, the service was top-notch. There was one instance where they couldn't find my payment, but once they did, they applied it right to my account without any fuss.

Overall, I'm really happy with my decision to go with Total Auto-Protect. The peace of mind that comes with having a warranty is priceless, and the fact that they were able to help me out with my alternator issue without any major hiccups is a huge plus. If you're in the market for a warranty, I'd definitely recommend giving Total Auto-Protect a look.

Total Auto Protect is a company that provides auto protection services to its customers. However, my experience with them was not a pleasant one. I had to cancel my service within the satisfaction guarantee period and all I wanted was a confirmation email. But, the customer service was terrible and the representatives were very rude and unhelpful.

I called the customer service number at least 15 times and sent several emails and voicemails, but I never received a callback. The 844 and 888 numbers listed in the emails were not working. I spoke to a representative named John Myers who was very sweet when I signed up, but became the worst representative after I signed up. He refused to send me an email confirmation of my cancellation and got very upset when I asked for it.

I also spoke to Matthew in the billing department, who was equally unhelpful. Both John and Matthew asked me if I wanted an email confirmation for $100. This was very demeaning and made me feel like they were trying to extort money from me.

I sincerely believe that all the positive reviews on their website are fake and made up of bots. There is no way that the way they talk to customers will earn any positive reviews. They gloat over every minute of conversation and it is very unprofessional.

In conclusion, I would not recommend Total Auto Protect to anyone. Their customer service is terrible and their representatives are very rude and unhelpful. If you are looking for auto protection services, I would suggest looking elsewhere.

At first, Jason was really friendly and recommended the best plan for us. However, after a few months of having the policy, we had to use it but the company was not very communicative. It took a while to establish what information was needed, but once we provided it, they were quick to respond. Unfortunately, our truck was stuck at the dealership for over three months without any answers from Total Protect. Eventually, they declined to cover the repair, claiming that it didn't qualify because it was referred to in an SSB, which they said was the same as a TSB from Ford Motor Company.

The problem was that there was no TSB covering this issue, and the Ford dealership couldn't find any TSB in their messages from Ford either. We did everything we were supposed to do, reporting the problem promptly and providing all the necessary information and signatures to Total Protect. But they denied our claim because of a technicality that was addressed in the contract we never received. We tried to contact them numerous times through calls, emails, and texts, but they never responded. Finally, Jason told us that our claim was denied due to a technicality that was addressed in the contract we never received. When we asked to cancel our policy, we were told to do it via email.

This whole experience has been a huge inconvenience for our family, and we feel like we acted in good faith, but Total Protect did not. We want to warn anyone who is considering purchasing a policy from this company to be careful.

The company has never provided me any services on my car despite repeated inquiries for services.

I requested this company provide me comprehensive auto extended warranty and I paid up to $3,500. The service was supposed to be for servicing my BMW 320i. (2013).

They indicated that any or all part of the warranty can be refunded if I want to cancel. I put in an email that I wanted to cancel back in July and I never got any response. I have made repeated attempts to call them with no response.

I want my rebate for all monies that I have provided this company.

I recently invested a hefty sum of 9K in the extended warranty coverage offered by Total Auto Protect. Unfortunately, my experience with them has been far from satisfactory. I have faced multiple rejections of claims for normal extended warranty items without any proper reasons being given. This has caused me a great deal of stress and frustration.

To make matters worse, every time I have tried to communicate with their customer service team, I have found them to be lacking in understanding of the type of repair required. They also seem to have limited knowledge of repair parts, which has made the entire process even more difficult.

Based on my experience, I would strongly advise anyone considering Total Auto Protect to look for better warranty coverage from a reputable company. It is simply not worth wasting your time and money on a company that fails to deliver on its promises and causes unnecessary stress and inconvenience.

In conclusion, while Total Auto Protect may seem like a good option on paper, my personal experience has been far from satisfactory. I hope that my review will help others make an informed decision and avoid the same frustrations that I have faced.