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Turkish Airlines

Turkish Airlines review: Avoid Turkish airlines at all costs 28

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Author of the review
5:39 am EDT
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I bought 2 tickets on 1 Sep 2009 from Johannesburg to Dushanbe on the Turkish Airlines (TA)website. The same day I heard from Tajikistan friends there were problems with our visa application. I went to the TA office in Johannesburg and cancelled the tickets. I was informed there that the penalty would be +- ZAR 1000, but that the refund could only be made by the internet sales department. I phoned the international call centre in Istanbul on 4 Sep at +- 12h00 and spoke to Fatih Colak who also confirmed that the penalty would be +- Euro 90 (approx ZAR 1000). After several emails and a visit to the Johannesburg office, I was eventually refunded my payment but less ZAR 2000. This penalty is double the amount I was quoted by two TA representatives. I have since been told that the penalty is per ticket. But when I look on the TA website nowhere does it state this. The fare notes only state ZAR 1000. If these are the terms and conditions of the sale it should be clear at the time of purchasing the ticket otherwise it constitutes misrepresentation. If TA can show me where it states that this is per ticket on their website I am happy to pay, otherwise they must refund me ZAR 1000.

28 comments
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V
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Veerle Devos
BE
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Oct 06, 2010 8:32 am EDT

I had a bad experience with Turkish Airlines too. In february 2010 my luggage - a Samsonite trolley - got completely damaged during a Turkish Airlines flight from Brussels to Cape Town. I filled in an official document, and after 2 weeks TA in Cape Town offered me a cheap trolley of a minor brand which I refused. No problem, the TA servant in Cape Town told me, and she contacted a colleague in Brussels. Back in Brussels I contacted TA: no answer. After many mails and telephones, it was a Turkish person working for a travelagent who advised me to contact his Turkish friend at the TA desk in Brussels personally, and I immediately got an answer: plz come to our office. But...there they proposed me to replace my Samsonite trolley by a huge ugly suitcase of a cheap Turkish brand. I told her I didn't want a huge ugly suitcase in stead of my nice little Samsonite trolley (handluggage!), and for sure not of this cheap brand. She told me she would contact the TA headquarters in Turkey. Every now and then I sent an email to ask if they were dealing my claim; but I never got a proper answer. To make a very long story short: untill now, this problem isn’t solved yet. This is of course, after almost 9 months, a real shame for this company Turkish Airlines that doesn't really respect its clients. My question to you: what do you advise me to do?

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badmantoronto
toronto, CA
Send a message
Dec 09, 2011 2:14 pm EST

Turkish airlines in the ika-ist-YYZ ticket bought. When we make a flight is delayed 45 minutes Istanbul said. Meanwhile, Turkish Airlines at the airport had been helping me a hostess. This telephone survey with manic hostess gave each other. Then this lady called me and in Canada if I had sordu.Toronto flight. We ate, and later came to take her hotels of my travels came across this a few times we have together. 10.000.-usd wanted money from me. I gave. Then the phone could not reach. I wrote to customer service status of Turkish Airlines, but they gave me such an application if there answer. How will I receive my money back I am.

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Amijo
GB
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Aug 18, 2015 5:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi please avoid travelling with turkish airlines as this is what happened to me my husband and my little boy 8 months old. We travelled on the 02/08/2015 the flight was supposed to be for 4 but we did 5:30 hrs, when we landed my baby's pushchair tyre couldn't be found till 1:10 am. And then we were advised to buy a new one for refund. Up to now there is no email reply from them. This is untrusted and a stressful airline company.

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Roumieh Travel Agency
GM
Send a message
Feb 25, 2019 9:58 pm EST

We have been trying to create an account for miles and mores for our client, but we have been facing difficulties.
Kindly help to assist as we are having a lot of clients traveling with your Airline and want to have an account but unable to.

Regards,
Roumieh Travel Agency
The Gambia
GSA for Turkish Airlines

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Lynne Bozek
US
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May 19, 2019 1:14 am EDT

When we made our reservations our travel agent requested aisle seats next to each other. When we get to the airport and got our seats assigned it was a window seat and a middle seat. This is not what we wanted especially for a 10hr and 30 min flight.

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Fabio Ritchie
US
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Aug 17, 2019 11:55 am EDT

Luggage damaged when arrived in destination. (Have photos)

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Sumreen Nadeem Mirza
CA
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Sep 19, 2019 9:47 am EDT

My flight number was tk711

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Sumreen Nadeem Mirza
CA
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Sep 25, 2019 10:15 pm EDT

Hello I'm Samreen Nadeem I'm the citizen of Canada I travelled on 10th September 2019 during flight from Islamabad international air port a lot of stuff is missing from my luggage worth $ 1000. I'm notifying you to take action against them and try to recover my stuff

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Hassan520
PK
Send a message
Oct 09, 2019 8:42 am EDT

Sir my name is Ali Raza Sir I was purchase the ticket from Travel Agent now I am in Belgium My brother is patient As per Doctor we donot go back in One week thats why I want to refund of my return package but travel agent refuse it kindly do some thing for me

Cell : + 92 [protected]

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saraalfy2000
US
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Oct 29, 2019 8:07 am EDT

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

S
S
saraalfy2000
US
Send a message
Oct 29, 2019 8:08 am EDT

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

N
N
Nadya tounys
US
Send a message
Nov 02, 2019 11:01 am EDT

Turkish AirlinesMy ticket no# [protected] NAME ANDREW DAOWUD I came to your office in istanbul air port on 29/9 asking to reschedule my flight tk1485 from istanbul to billund to be on 1/10 instead of 30/9 Tk air line by mistake has rescheduled my colleague ticket to 1/10 as well My college name is Hend...

S
S
Soha yasmine
US
Send a message
Nov 03, 2019 11:32 pm EST

August 31, my old mother and I had a flight back to Washington DC from Istanbul with Turkish Airlines. We checked in our luggage and were given two checked in tickets. Knowing that all have went on fine as usual, i did not check out tickets till few minutes later in which I found out...

A
A
Ankita Arora
US
Send a message
Nov 04, 2019 2:48 am EST

I want to talk to customer care but they are not picking my call

K
K
Karim Hamdy
US
Send a message
Nov 04, 2019 10:52 pm EST

Good sir, madam,

I travelled from Cairo to Geneva via Istanbul and it was damaged to my luggage.

It happend than when I get back my luggage I saw that at airport Geneva.

So I complain that and would know what I have to.

Thank you for your answer.

View 0 more photos
S
S
saraalfy2000
US
Send a message
Nov 05, 2019 4:38 am EST

Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

A
A
Ankita Arora
US
Send a message
Nov 09, 2019 11:48 am EST

No respond from customer care

M
M
maham rana
US
Send a message
Sep 06, 2022 12:01 am EDT

Respected Team

Kindly resolve the issue i have booked a ticket from lahore to manchester of 13th september but this ticket has transit at france i have a student visa of uk i does not have transit visa of france thats why i want to change my ticket. kindly resolve my issue as soon as possible.

regards

maham ejaz

M
M
Maria Zografou
US
Send a message
Aug 26, 2023 8:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

19 August 2023 from Dubai to Thessaloniki. Connection at Istanbul. Our baggage are left to Istanbul . Ticket number [protected]

O
O
Osazee idehen
Sens, FR
Send a message
Sep 26, 2023 4:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr MONDAY LELEWAL is holding my bag in Nigeria him work with turkey Airline in Lagos Nigeria this is phone number+[protected] my mane is Osazee idehen I travel on the 18/09 from Lagos to Paris this is my phone number+[protected] I send my brother to Lagos airport today Mr MONDAY LELEWAL didn't give him my bag

M
M
Mor talla
Dakar, SN
Send a message
Dec 02, 2023 9:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

25 July 20:17 classe economy:

Reference number: DSSTK10935.

TK666411

TK666222

TK666357

I missed my flight because of my accident on July 8th at Djida airport.

8 July TK127 Jiddah king Abdoul Aziz 8 July

Airline booking ref:VPZMQK terminal 1.

9 July TK501 Istanbul VPZMQK.

M
M
Mamadou ndiay
Dakar, SN
Send a message
Dec 02, 2023 1:14 pm EST

Dear company,

As per the below details, i am claiming my baggage during my travel from Mecque to Sengal in vol TK504; TK108; TK127; TK501.

TK666411; TK666222; TK666357.

View 0 more photos
A
A
Aidric
US
Send a message
Jan 16, 2024 7:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I had a pleasant and comfortable flight. Leg room on the seat was sufficient and the seats were wide. The service quality was good, service was on time and food presentation was attentive. I was also pleased that the drink options were many and varied.

B
B
Burker
US
Send a message
Jan 20, 2024 8:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I had a comfortable and enjoyable flight. The comfortable seats and delicious food made me happy with the flight. The service quality and courtesy of the staff were very nice.

E
E
Eryx
US
Send a message
Jan 21, 2024 3:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Even though it was our first flight and our first flight, we enjoyed it. The food, treats and service quality were beyond our expectations. The seats were also comfortable and wide. There was enough leg room that I had no problems even though I was tall.

C
C
Cimarron
US
Send a message
Feb 04, 2024 12:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Check-in and luggage drop-off was very convenient and easy. The quality of in-flight service was also very good. I loved their food and presentation. It was much better than I expected. I think they are very good in terms of service quality, there is no reason why I should not choose them from now on.

D
D
Desma
US
Send a message
Feb 05, 2024 1:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The journey was comfortable and enjoyable. The wide and flat distance of the seats provided space for movement. The services were timely and attentive. The treats were diverse and delicious. Everything was beautiful. Thank you to the cabin crew.

B
B
Blodwen
US
Send a message
Feb 05, 2024 2:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I had a comfortable and enjoyable flight experience. The seats were comfortable and wide, allowing me to have a comfortable journey. The food and service were very nice and attentive. The cabin crew did their job professionally. They were concerned with all the passengers. They were kind and friendly to everyone. It was a beautiful flight.

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    More phone numbers
  3. Turkish Airlines emails
  4. Turkish Airlines address
    General Management Building Investor Relations Department, 9th Floor Yeşilköy Mh. 34149 Havaalanı, Cad. №: 3/1, Istanbul, Turkey
  5. Turkish Airlines social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
  7. View all Turkish Airlines contacts
Turkish Airlines Category
Turkish Airlines is ranked 14 among 221 companies in the Airlines and Air Travel category