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UKSoccerShop

UKSoccerShop review: no communication at all 10

B
Author of the review
5:15 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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I don't really know if I ever will get my order or not. there's absolutely no communication with that store. they are not answering mails or phone calls, not reacting to complaint tickets as well. I think my money will be lost, it's a first on internet shopping for me, I never made a bad experience so far...

pretty disappointing.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

10 comments
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F
F
Fed Up
AE
Dec 17, 2008 10:15 pm EST

Hi,

I am having problems with them too. As you live in the UK, why don't you report them to BBC Watchdog? If enough people do, then maybe something can be done.

http://www.bbc.co.uk/watchdog/gotastory/

Good luck!

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Tåkefyrsten
NO
Jan 30, 2009 7:00 pm EST

Worst shop I`ve ever come across!
Ordered a shirt last summer, but still haven`t got it! Communication like zero. Will never buy from them again, and will advice others to avoid them.

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Hans
NL
Apr 07, 2009 7:16 am EDT

3 years ago I ordered a tracksuit at UKsoccershop during the worldcup. After payments it seems that they have not that item in stock. They don't often reply on my e-mails and no reaction about refund. after 2 or 3 months I ask them to change the order to something they have in stock. At the end I received my product but not what I have ordered first instance, so I won't order again with them.

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kimeepanda
US
Aug 15, 2018 3:14 pm EDT

I ordered in DECEMBER and it has still not arrived! I emailed back in January with a promised reply within 10 days and still have not heard anything. VERY DISAPPOINTED

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Alex Dias
ZA
Aug 15, 2018 6:33 pm EDT

Ordered items on the 10th June never received one. Had to cancel and lodge a complaint with PayPal. Received my refund from PayPal.

Stay away from this company they do not deliver

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Omardj
GB
Aug 16, 2018 3:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My shirt hasn't arrived I've had the one but not the white morrocan shirt I orderd it's been 2 weeks and paid for next day delivery

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Alistair Alviri
US
Aug 21, 2018 12:03 am EDT

Dodgy and untrustworthy, do avoid this online merchant

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Joe Bath
US
Sep 01, 2018 12:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

In spite of numerous reminders, will not give the update on the order which was submitted 1.5 months ago.

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Ehm Justm
US
Nov 06, 2018 5:19 am EST

I have sent several emails regarding the status of my order. I have not gotten a response. I am not able to call the phone number as the recorded message is only stating that this number is not accepting calls. I ordered the Liverpool Jerseys as a Birthday present. I hope that they arrive. My credit card was already charged the full amount :(

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Sarah 2018
US
Nov 12, 2018 1:46 am EST

Ordered for a birthday gift email sent 7 days ago to say it was shipped. Numerous times trying to get a response and still no answer. Will be contacting paypal for refund.

  1. UKSoccerShop Contacts

  2. UKSoccerShop phone numbers
    +44 844 332 1221
    +44 844 332 1221
    Click up if you have successfully reached UKSoccerShop by calling +44 844 332 1221 phone number 26 26 users reported that they have successfully reached UKSoccerShop by calling +44 844 332 1221 phone number Click down if you have unsuccessfully reached UKSoccerShop by calling +44 844 332 1221 phone number 90 90 users reported that they have UNsuccessfully reached UKSoccerShop by calling +44 844 332 1221 phone number
  3. UKSoccerShop emails
  4. UKSoccerShop address
    42 Mote Hill, Hamilton, ML36EF, United Kingdom
  5. UKSoccerShop social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
UKSoccerShop Category
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