US Bolt Kits
Reviews and Complaints

I never got my order, they took my money and didn't respond to my emails.

I got the fastners but no bins. I knew the bins were on backorder, but they haven't replied to any of my emails!

I got my bolts, but the bins ain't shown up yet, and it's been like two whole months. I've been sending them emails and calling them, but no one's answering. Their mailbox is always full, can't leave a message or nothin'. They already took my money though, charged my card for the whole order. I don't know what to do to fix this mess.

I got two things from my order that were wrong. I sent a bunch of emails but no one replied, and when I called, no one picked up (mailbox is full). I even tried calling the main company Agriline, but it was the same issue. They already charged my card for the whole order.

I got the same problems like other people. I got the bolts, but no bins. My account says "fulfilled" but it ain't true. I sent lots of emails, but no one replied. And when I called, the dang phone was full. Wish I checked ComplaintsBoard.com before buying!

We also orderd bolts and sortin bins. Never received the bin. I have called and emailed multiple times with no response. They had no problem charging my Credit Card for the entire purchase before it was shipped and now I have been waiting for almost 2 months for the completed order to arrive.

Buyer beware ! I ordered a *** piece kit and got the bolts, but no bins. I know the bins were on back order for 2-4 weeks. It's been 12 weeks now and I've called and sent numerous emails, but haven't received any response at all. The customer service is just horrible. Hopefully, I'll get the bins one day, but I won't hold my breath. I will never do business with them again, and I don't think anyone else should either.

Placed my order of standard and metric bolt bins after 2 months, nothing. Finally started receiving bolts. Now it has been 4 months and still haven't received my bolt bins. Can't contact anyone. Have emailed and called, actually called every number offered to contact them every day for a month and haven't been able to make contact. Even tried commenting on their social media page.

I made a bunch of orders from US Bolt Kits. Got everything just like they said. So, I told them how I was bummed out when FedEx dumped my package on the street instead of bringing it to my door. But guess what? The company got back to me real fast and said sorry for FedEx's screw-up. They promised to fix it. And you know what? They gave me a discount on my next order and even sent me a nice email 'cause I'm a loyal customer. The bolts are top-notch, just like they advertise. And their customer service is really great.

June 2, 2022 I bought some regular and metric bolt bins but still ain't got 'em yet. Can't even reach out to the company to fix this problem.

I bought a nut and bolt kit. I got the nuts and bolts, but no bins. I've tried emailing and calling multiple times. My order was over $1000. I just want the bins for my nuts and bolts.

I got a bolt bin kit from them. They shipped the bolts right away, and they said the bins would arrive in 2-4 days. We never got the bins, and I can't get in touch with them by phone or email.

I got a shipping confirmation and a tracking link that ain't even real on May 12. I've been tryin' to reach 'em through email and phone call, but they ain't bothered to respond in a whole week. It's already May 24. They practically swindled my cash and won't even talk to me.

We bought 2 bolt kits from US Bolt Kits. After putting the kits together, we realized that 3 bags of bolts were missing. We've sent several emails since 2/19, but haven't received any responses. When I call, I talk to the same guy who assures me that he'll send the missing items on the same day. All we want is to receive the items we paid for or get a refund.

I have the same complaint as everyone else. I ordered the grade 5 bolt kit and was told I would receive the bolts, but the bins would come later because they were back ordered. I got the bolts pretty quickly, but it's been six months and I still haven't received my bolt bins. I think this is a huge scam. I just want what I paid for!

I bought a nut and bolt along with the bins 5000 piece set for $1,099. The bolts and stuff arrived as promised. However, the bins never showed up. There was no way to leave a message on their answering machine, and I emailed them multiple times. One email was returned, saying it couldn't be delivered to my address. All I want are the 2 bins that I already paid for.

I ordered a fastner and cabinet kit on 5/25/22 for about $900.00. Got the fastners on time, but the cabinets were supposed to come in four weeks. It's been almost four months now and still no sign of the cabinets! I tried reaching out through email and phone, but no one's answering or getting back to me! The order was supposed to have two cabinets, each worth around $150.00.

I ordered my package deal of bins and bolts. I got all the fasteners, but I'm still waiting for my bins. I reached out to the company, and they said there's a delay. They told me I'm 27th on the shipment list, and it should arrive in a week. It's been a few weeks now, and I've tried contacting them multiple times through phone calls, emails, and even on Facebook. I haven't received any response. I spent over $1000, and I only got half of my order. I just want to receive what I paid for.

On 12/15, I placed an order for more than 10,000 hardware pieces and paid over $1000. The order also included 3 metal bins to keep all the hardware organized. Unfortunately, I didn't receive the metal bins. I sent several emails, but only got replies to about half of them from this company. And when I did get a response, it was always the same, saying they would send my items within 2 weeks. However, I still haven't received my bins, and they haven't given me a specific date for when they will be shipped. My order number is ***.

I ordered a bolt kit from US Bolt Kits on 4/7/2022 and got the bolts pretty fast. They told me that the boot bins were back-ordered and would take 4-6 weeks. But I still haven't received the bolt bins. On 7/18, I tried calling one of the four phone numbers I found for them, and finally, someone answered one of them. They said they don't know what happened, but they'll make sure they get shipped out. They told me to call them back if I don't receive anything by the middle of the following week. But now, on [protected], I can't get anyone to answer any of the four phone numbers. And none of the four phone numbers have a voicemail to leave a message. My order number is 12011.

I placed an order on [protected] for a total of $2735.97. The transaction ID is ***. I bought bolt kits along with bins and small part trays that come with storage boxes. I did receive the bolts and small parts trays, but unfortunately, I didn't get the storage bins for the bolts and the storage cabinets for the small parts trays. In the email they sent, it mentioned that the cabinets and bolt bins would be shipped within 3 to 5 weeks. However, it has now been 8 weeks since I made the original order, and I haven't heard anything from them. I've tried emailing them three times, but I haven't received any response. I've also called them multiple times, but I haven't had any luck getting through. Their voicemail boxes are either full or not set up, so I can't leave a voice message. I just want to know what's happening with my order.

I bought a big ol' bolt kit from US Bolt Kits, ya know? It had a whopping 5170 pieces and came with two 40-hole bins. The price was $929.99, and I placed the order on 9/4/22. They charged my credit card the next day, 9/5/22. The bolts themselves arrived on 9/9/22, but the bins were supposed to come later, like 2-4 weeks later. But guess what? I still ain't got 'em.

I've been tryin' to get in touch with the company, callin' 'em up and sendin' emails, but it's like talkin' to a brick wall. Can't reach nobody on the phone, and forget about leavin' a message. The only response I got was an automated email on 10/14/22, sayin' they got new management and they'll get back to me soon. Well, guess what? They still ain't got back to me, and I still ain't got my bins that I paid for. Ain't that just somethin'? I mean, what am I supposed to do with all them bolts if I ain't got no place to store 'em? It's just plain unacceptable, if ya ask me.