Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Satellite and Cable TV Comcast / Xfinity 25 Market St Building D Suite C, Glenwood Springs, CO, 81601, US
Comcast / Xfinity company logo
Comcast / Xfinity
reviews & complaints
Comcast / Xfinity company logo

Comcast / Xfinity

25 Market St Building D Suite C, Glenwood Springs, CO, 81601, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
+1 (800) 934-6489
Category
Satellite and Cable TV
Working hours
Mon
10:00 am - 6:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 6:00 pm
Fri
10:00 am - 6:00 pm
Sat
10:00 am - 4:00 pm
Sun
Closed

Comcast / Xfinity reviews and complaints 1

View all 986 complaints
ComplaintsBoard
C
1:32 am EDT

Comcast / Xfinity - Agents and amount of time explaining issue over and over.

I emailed tom 2 days ago explaining the problem and what happened because I couldn't get help with customer service. Why hasn't anyone responded? I spent over 3 hours one day and over 5 hours with agents putting me on hold for 30 minutes and finally hanging up and starting again over and over. Date was 7/25, 26,2023.
As I explained before, I sent a lengthy email to tom, as he asked people to do, explaining the problem in detail.
I'm still waiting for a response.
My email is [protected]@comcast.net.

Desired outcome: I expected to be compensated with free internet or free mobile service for a time we can agree on.

Read full review of Comcast / Xfinity
Update by Carolyn Shelton
Jul 28, 2023 1:45 am EDT

My problem was my mobile iPhone not ringing and going straight to voicemail and not getting alerts I had mail. The only way I knew someone was trying to reach me was if I checked my voicemail often. I was able to text them. My phone still isn't working unless I reset it and it stops working again.

Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.