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CB Satellite and Cable TV Comcast / Xfinity Can no longer reach customer service by phone or live chat
Comcast / Xfinity

Comcast / Xfinity review: Can no longer reach customer service by phone or live chat

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1:10 pm EDT
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Today I called the live customer service number - the automated system doesnt recognize when you say "need live person" just keeps repeating the same can virtual assistant help. I already tried live chat with virtual assistant & couldnt solve problem - so texted "live chat person" and doesnt recognize there that you need connection with real person. So how are you supposed to reach a person when whether you call live person number or text live chat with person & neither recognizes escalation to actual live customer care? Most horrible service Ive had being able to reach customer service

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  1. Comcast / Xfinity Contacts

  2. Comcast / Xfinity phone numbers
    +1 (800) 934-6489
    +1 (800) 934-6489
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    Support
    +1 (877) 231-8749
    +1 (877) 231-8749
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    Hospitality - Questions & Ordering
    +1 (800) 741-4141
    +1 (800) 741-4141
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    Ethernet - Customer Support & Care
    +1 (866) 429-2321
    +1 (866) 429-2321
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    Business VoiceEdge - Questions & Ordering
    +1 (877) 761-7401
    +1 (877) 761-7401
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    Business VoiceEdge - Customer Support
    +1 (877) 543-3961
    +1 (877) 543-3961
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    PRI Trunks - Customer Support
    +1 (877) 229-5999
    +1 (877) 229-5999
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    Hospitality - Customer Support
    +1 (855) 867-5010
    +1 (855) 867-5010
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    Upware Marketplace - Questions & Ordering
    +1 (866) 950-3789
    +1 (866) 950-3789
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    Upware Marketplace - Customer Support
    More phone numbers
  3. Comcast / Xfinity emails
  4. Comcast / Xfinity address
    1701 JFK Boulevard, Philadelphia, Pennsylvania, PA19103, United States
  5. Comcast / Xfinity social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 26, 2025
  7. View all Comcast / Xfinity contacts
Comcast / Xfinity Category
Comcast / Xfinity is ranked 54 among 61 companies in the Satellite and Cable TV category
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