We purchased two tickets from Viagogo for a Luc Combs concert to take place in October 2023.
Tickets were purchased and paid for 17/9/2022 365 GBP paid for the two
Received notification from Viagogo 18/8/223 that the ticket organiser has cancelled the tickets and that we will be refunded. I doubt we will be refunded and frankly the notion that the events organiser has actually cancelled the tickets at all and with less than two months notice ahead of the event is pure and unadulterated BS.
They do not confirm who the concert organiser is or any other details and so they make it very difficult to follow-up on this.
Since receiving this notification I have done a little digging and it is patently obvious that Viagogo is an unscrupulous organisation, exploiting the public causing and inflicting anguish and upset on genuine concert goers and music fans.
It seems that they have previously been investigated for poor practices but without the required outcome which would be to prevent this company from future trading.
Desired outcome: Refund and for Viagogo to be finally brought to account