Village Inn Restaurants
Reviews and Complaints

08/25/2021. Time 6:19 pm
I'm reporting on how Village Inn in West Des Moines, IOWA. Timely manner to get drinks after being seated. Food is always sub par. Two breakfast meals not done right. Orders are not followed as asked by customer. Telling management about our dining experience doesn't faze him at all. Just ignores and goes about his business. Like I said, this has been going on for some time.

we came into Village Inn in Fremont NE. we were seated right away but it took 40 minutes before we got service for our drinks then another 20 to30 minutes before our order was taken the food didnt take long but very displeased that we had to wait so long for service we almost left there were 3 in our party

today i got an email about a special seasonal pie, it was the hawaiian strawberry pie. after finishing my entre(which was satisfactory) i was told that they had sold out of the pie a week earlier, the warehouse was not shipping the ingredients any longer.. i came specifically to enjoy that flavor pie. this location was the closest to me. had i even thought that the pie would not have been available, after getting the email same day, i would have called other locations farther from me. i just expected that advertised pie to be available at every location. needless to say...GREAT disapointment! location#700922, bay pines/st.pete fl. 6/30/21

Server Hailey's was Aveful just plain rude.

Food ok - service just ok but it's what ya saw that says we won't be back there were so many busses being comedians and being in the way it was pathetic. There were more busses than waitress. They knew the troublemakers and stay'd out of their ways best they could but the smart [censored] would stop with their butt in the air so the other could not get around. Sad! And door should be on kitchen entrance my god the stuff you have seen and no one cleaning it up just kicking under prep table

Seen waitress 2 take order and drops off

Village in #700818 @ 11:13 when we left guest 20066

I today June 17, 2021 had breakfast with a friend at the Village inn in Magna on 3500s. I ordered the two breakfast includes 2 eggs and 4 sides. I ordered scrambled, bacon 4 strips, pancakes and English muffin. When my order came I got no eggs, the English muffins were raw, I told the girl she said "I don't remember you saying about ordering eggs. My friend was there and heard me order the eggs. I saw it was a bit pricey on the stuff to when the last time I was there with my Husband. I don't usually complain about anything but this was weird...

This is the second time within a month that we have stopped to eat. First time the waitress was awful and I had to wait almost 15 minutes before I had to get and go to the counter to get. The omlete was made terrrible sloppy.
Today I had the special hamburger the meat was not done and the sauce was everywhere all over the plate. When the girl at the register asked how the food was and I told her it was horrible she just looked at me with this stupid look and just kept saying the amount. I am a senior of 74 years and will pay for good food, but my husband will pay for anything.
Review of this restraunt in Nesho is awful. The cook needs to learn to cook right. Waitress need to learn to be polite and listen to the patrons.
Bad food

Went to Village Inn on San Mateo in Albuquerque NMtoday (Wednesday) for their free slice of pie that they advertise on Wednesday. After my meal I went to pay and I asked the cashier if free slice of pie was not being offered anymore, she said no so I said well you should change you website. She informed me "well you have to ASK your server for it"

I have purchased Village Inn pies for MANY years. I have always felt that their pies were worth the extra cost, partly because the whipped topping was made with REAL cream. I has been awhile since I bought one of their pies. (Covid)
I bought one today, and...although the topping looked the same, I tasted it alone, and it was definitely NOT REAL CREAM.
If this is some "new" formula, I am done buying Village Inn pies.
Sad.

When eating at Village Inn in Tulsa recently, on Free Pie Wednesday, we were informed that we could not get the free pie and use our senior discount too.
There were several people eating, ranging from pre-teen to our age. I asked the management if everyone in there, regardless of age, would get free pie. They said yes. Then I asked them what good is offering a Senior Discount if they weren't going to honor it. As a 70 year old, I felt discriminated against because the 9 year olds got exactly the same thing I did.
That's just wrong!