Village Inn Restaurants
Reviews and Complaints

I just went in to order a to go order and had 2 coupons. For buy one entree get one free and miss jessica said she could not honor either of the coupons. I asked her why and she said it wasn't her problem. She was a complete [censored] to us. She is supposed to be representing her company. She then proceeded to tell us as we were leaving that we couldnt afford to eat there. Really. We just are staying at the motel next door and were hungry. I am appalled at her behavior.

My manager Linda hattrick on power in Maine in Arizona. Has been extremely mentally abusive towards me and my coworkers . I have just spent the last 30 minutes looking for your corporate number. Which unfortunately doesn't pop up on any of the website. I will still be putting in a call to corporate and into Hr. She has cussed out on many occasion's because she was upset. She has taken hot pies out of the oven and thrown them at our cooks because they had all burst. It's pie was still probably about a 350 degress. She Strong servers and cooks that they are extremely weak and worthless. In these last couple months I had a cook going to the mental hospital. Has on more than one occasion he was placed in the kitchen alone when it was busy and couldn't keep up on his own. My manger ractions yelling at him. He was told that he was worthless everyday and now it's starting to believe it. Never she's mad at us she cuts are days from being 5 or 4 days a week down to 2. I'm one of those people that she is done this to, Is my only job this is how I make rent how I feed my family and I keep the air in Arizona. She has a cook on that has touched many of our female staff in inappropriate ways and is aware that he has done this. But she still has done nothing about this. Many of her staff are looking for a new job because they cannot take this abuse anymore. Some of the staff who have been doing this since they were about 16 are now in their twenties and want to leave. Everyday we all feel like we're walking on eggshells and aren't sure if we're going to upset her . I have seen Some of our happiest stuff turn angry and cold because of this abuse. I am sick and tired of this we have all put in calls to cooperate and hr and still nothing done about this. I will be reaching out to a lawyer seeing that it feels corporate and hr dont seem to wanna fix this. I will be getting statements from all of my staff as well to be put into the case. This is my last complaint .

So my complaint is about a manager at this village inn and she cusses out her employees and makes them work 8 to 10 hour shifts and does not compensate any free lunch or a break AT ALL. I've heard the way that she talks to some of her employees and she is super irregardless to the fact that she is a manager and that she should be the one to fill in for people when they don't come in and she can't find a cover she has no idea how to run this business but yet she's here, not running it right. She has no respect for her employees and she is LAZY trying to make everyone else do all the work while she hardly does anything all day. She makes workers cover other workers shift and spots in the kitchen when someone calls out or quits on short notice, does not ask nicely, and you will NEVER catch her jumping in to help out herself and if you do, she talks back to her employees and has a big attitude problem. She should not be a manager, she is irresponsible and does not care about your company.

They don't hire the right amount of managers, they don't seat fairly. They schedule you on your days off and make other people work doubles to cover your managing shifts. They don't make people who have been there for a while do sidework and they make the first night shift person make salads when they get on, be there until 11/12 every other day and give them literally half of the side work. This place is not ran okay and everyone is focusing on things that don't even matter. Very hard place to work at because of the way it's ran.

Hi my name is Roger on july 5 my payroll card got hacked for160.00 dollars I work at village inn on 7st and bell I called numberin comdata card my phone number is([protected] I'm a caring and dedicated employee I texted Juan his number is [protected] he gave me a new card I don't even have money to pay rent or get to work i live on 7st and Hatcher in Phoenix could someone help thanx

VILLAGE INN #110845 Goodyear Az 07 04 19 12 06 pm received bill, table 24/1 server Elaine. Its the 4th of July rest very busy long wait time understandable, about 40 minutes. Employees arguing with each other about seating customers and warning us that the kitchen staff is short handed and orders will take longer then usual. We where seated 8 people in our party total. Elaine was very nice but could not keep up us and other tables, everything including drinks and taking our order very slowww. Elaine was good at making sure the food items we placed where correct on the order, before she left for the kitchen. Smaller parties of 2 and 4 got there food before us. The manager came and spoke to us, we thought to tell us sorry for the wait, but no they where out of Hollindiase (sp) sauce for the Green mountain breakfast bowl, he asked can we substitute something else, my daughter said yes lots of cheese please, he said ok. Food finally arrived, half the orders where wrong, 2 orders did not arrive with the food. My daughters cheese instead of hollandaise sauce, nope no cheese. My order arrived wrong, they had to re do it. Another order skillet ultimate with scrambled eggs, nope eggs where sunny side up. My wifes 2 eggs where hard not over medium as requested, there is more i cant remember everything right now. The orders on the receipt (which i kept) are all written correctly the kitchen just got it all wrong. No apologies where given or discounts offered. We love the Village Inn, but this was really awful, what i would like is someone in management to call me to discuss my families less then steller experience, you did not meet our expectations. Eddie Martin [protected]

We sat at our table for an hour after ordering a salad and half a sandwich. My mom complained to the hostess/manager (I guess) who in turn went to the kitchen only to come back and tell us there were still three tickets before ours. Then she tried to give some excuse about kids and being busy. There were people who arrived after us yet got their food while we waited. The waitress only stopped by once to say our food would be up soon, no offer of refills on our drinks or any explanation for the delay. This is unacceptable service and very unprofessional. We left and went somewhere else to eat!

i am a employee of the Palmer park village inn and was not given any hours but name remained on schedule i've made calls to the appropiate people and nothing was resolved, was hired as a cook, ended up taking prep cook position was not properly trained and was left to figure things out, i have bills and the fact of not being professional is the problem