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Walmart Complaints 2756

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11:14 am EDT

Walmart pharmacy dept

Im 67 years old and struggle with Fibromyalgia a severe pain disorder that affects the central nervous system. I seek medical help from a rheumatologist and they prescribe what they feel is necessary to assist me to lead a regular life, as best as possible. I dropped off a script for Pain Medication, Hydrocodone on Sunday before Memorial Day. They told me that they would need to verify with the dr on Tuesday due to the holiday. On Wednesday I called them to check on the script. They told me that my doctors office was closed and they would try them again. I called my doctor, they were open on Tuesday and that Walmart may have called at their lunch hour but did not leave a message. I called back Walmart pharmacy and they would try my doctor again. That afternoon I got a call from Walmart stating that they would not fill it. That the pharmacist did not feel comfortable with the prescription. My husband went to pick up the script and he was told they did not have it. I just called them and they do have it. After so much aggravation and un-professionalism plus no help for this horrid pain that I'm in! This is not a drug that I'm addicted to, I'm dependent on it and it is never abused.

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Update by Parrotsale
Jun 01, 2018 11:15 am EDT

I have put in a call to the corporate office and will update when I hear back. Thank you.

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12:44 pm EDT
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Walmart greendot card

i called a card in lost.than i found it.i think they reissued me a card that i never recieved.so in saying that i'm having a problem getting in contact with someone to get my moneycard unblocked.it is very hard to get intouch with a live customer service rep.so if someone can help me to recieve my money that i have on that card.walmart is not helping me nor is greendot any help.i've even sent my picture to thier website

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9:00 am EDT

Walmart walmart store in my area will not let me use it

I have been using the dashboard savings for some time now... I have always used the e-mail copy until yesterday. I was told that they no longer use the paper copy. I would have to purchase a plastic gift card and then transfer my savings to that card. Why should I purchase a card for a $2.00 savings. I can go to target use my red card and save 5%. Elizabeth quigley... Card #[protected]

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Update by Larry Quigley
May 30, 2018 9:03 am EDT

e-gift cards can not use paper e-mail

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10:39 am EDT

Walmart missing part

Purchased a 46 " White Faux Wood blind on 5/28 at the Turnersville, NJ store(receipt # 194441796171347927176)
one of the boxes was taped shut...associate said all the parts were in tact.. the box was taped because it came in opened. When I got home the pole you turn to open and close the shutters on the blind was missing.

The blinds are up and screwed into the wall. Did not notice the part was missing.Called the store associate said the return it...they do not have another in stock. Can you please send a replacement part for the missing pole?

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5:45 am EDT
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Walmart bankston table from walmart #[protected]

recently purchased this table thru Walmart along with 4 chairs- needless to say the table was received yesterday. This table SHOULD HAVE NEVER left your warehouse in the first place, it was totally trashed. This item was gauged, cracked, stain missing scratched, total garbage. Reported to Walmart they refunded my money $116.51 cents, mind you there was never a packing slip attached to return this item. I am having Walmart send me a return packing slip to have this item picked up, mind you i now have to wait 10 days for the slip. I wanted this package picked up last night right after delivery. Of course without a ret packing slip they would not.
I just want Better homes and garden to know that under NO circumstances should this item have ever left the warehouse. Grant it the table value is not a lot of money, its more than that, its the value, the time and effort wasted, the item was totally destroyed to begin with and you have the nerve to send this to a customer. That speaks volumns to me, that a valued customer means nothing! Therefore you have shown me my value, in return I Will Never purchase another item from Walmart or Better homes and Gardens again. I also intend to close out my Walmart acct once you have your trash picked up and discarded as it should have been in the first place.

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1:53 pm EDT
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Walmart new 2.5" full hd 1080 car dvr

Raul Rodriguez:
The worst experience with Walmart because The company Houmor Phantom inc use Walmart website to sell but when you buy something and has to return nobody want to refund the money Humour Phantom inc and Walmart neither but I will keep emailing and making call until they Refund the Jump star money is Just $36 .34 but this amount from a thousand of customers, like that anybody is millionaires I will go to report this company if they dont refund the money because is an abuse to the Peoples and this has to stop if this week i dont get the refund i will report both to BBB because the request a video showing what was wrong and i send the video 4 times and the dont respond how Company like Houmor Phantom inc still selling bad products and dont refund the money to the customers that is disrespectful for the customer and Walmart has to respond too because the company is selling under Walmart website I am veru upset I prefer keep byuing at Amazon is the best and if they has to refund the money they dont request any video of whats wrong with the products just refund it

Edward Diaz:
A similar issue with, Homour Phantoms INC, which is a Marketplace seller on walmart.com. Wal-Mart states that you have to get a refund through the seller and told me that I had to call a third party company called Humour Phantoms Inc. Please beware! the company is a complete RIP OFF! The number that is listed is [protected] and [protected] I don't understand the reason for Wal-Mart to do business with these Thailand co. that isn't in Chino California. Houmor Phantom inc still selling bad products and don't refund the money to the customers, we need to report to BBB they request a video showing what was wrong, the camera isn't working at all, I send a video with nothing because no turn on at all. Hey continuing send me mail in referent same thing with no answers at my petition.

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DGScammed
US
Jun 20, 2018 11:31 am EDT
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Harbour Phantoms Inc is the worst company backed up by Walmart. When contacted for a refund, said I could receive 10% back and should sell the product to a friend to recoup my money's. The product was unacceptable to me, did not fit and wanted to return for refund. Harbour Phantoms Inc. would not, did not comply with my refund request and all other attempts to contact them went unanswered.

ALL FUTURE PURCHASES WILL BE MADE ON AMAZON.COM - NO LONGER USE WALMART OR HARBOUR PHANTOMS FOR ANY PURCHASE. Another attempt by internet scum to rip off customers!

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3:21 pm EDT

Walmart frauds on extended warranty.. they cheated, lies, manipulate, loots threatens hangup when you ask for coverage you paid for

Walmart I have been buying extended warranty at the cash registers and walmart.com..
When b4 buying they stated its extended warranty means you get on top of in year/s of manufacturer warranty.. And it start from day you buy.. I had been verifying these statement from walmart stores and online.. They stated my warranty will start from day you buy products and I do not have to call or deal with manufacturers.. We take care of everything and above what manufacturers donot cover like, replace and refund..

I had several occasions its been denied and lied about..
Recently I had tv which I purchased from them gone dead. Had "2 years walmart extended warranty". So I called they stated it has to go through first manufacturer warranty than next year we pick up... So I asked how many years will you cover in total.. It said 1 year.. First year by manufacturer another year by walmart.. But there warranty said 2 years extended warranty.. So technically it should be 3 total years.. If so than

Last years I had walmart warrany after 2 years it broke down.. It was homephone unit.. I submited claim with receipt they stated your warranty just expired.. Its now little over 2years and we cannot cover.. Wow! What a fraud...

I ask some law firms/or lawyer to sue walmart on behalf of all who been defrauded.. There are millions who had been defrauded..

Walmart cheats lied and manipulate..

Today I spoke to after spending 3 hours (yes 3 hours) on phone and chat.. I was transferred to specialist gentleman who declined to give his full name said walmart doesnot allow us to share full our name.. He said his first name is mr. Francois id — 161112 and stated I have to call assurion for it.. But I told I paid to walmart and warranty says walmart extended warranty? It doesn't says assurion? That dont matter he put on.. (I have recording in work office cameras) but I said I am complaining about that they didnot honored.. He immediately without letting me know put me hold and some one jumped it (talk about there professionalism) his name is terrence, said he is from escalation dept.. But he refused to give first initial of his last name or even id — said walmart doesnot allow us to giveout.. (ihave recording) he was rude like hell.. Didnot even allow me to finish my question and even I cannot answer his question... He said we cannot help you sir, you have to go through assurion and we have nothing to do with it.. Wow! They took moneyunder walmart extended warranty and now they have nothigng to do with it? He was more abusive than anytone I ever heard..
So falks do not buy anything from walmart even if you buy donot buy extended warranty.. They defrauded and continues to millions with calling walmart plan>.. Shame on him..

I hope some lawyer will pick up and have class action case against them, they are nothing but cheaters, fraudsters... Their staff are the rudest ever you will find..

I ask every one to tell other 100 people and discourage them until they refund all money with penalties and stop practises and apologize to millions with primetime ads that did defraud all and we cheated you millions.. We sorry, we will not do again..

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Alexander E. Morrison
US
May 12, 2018 1:53 am EDT

https://www.formsworkflow.com
A common issue that most of the people have to deal with is that they often do not get the updated forms. It has been found that law firms change their rules and regulations on regular basis. So, they introduce the latest forms as well. However, when you will not get the latest forms, your case will be rejected by the firms. At you will always get the updated versions of the forms. You will not have to worry about checking whether you have the latest forms or not.

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3:58 pm EDT
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Walmart not cashing my payroll check as of may 1 -2018

Today I went to cash my payroll check like I have always done in the past .today is may 7-2018 and I am told as of may 1 they will not cash any checks as long as your address doesn't match what is on your check .so everyone beware that if your address on your liscence doesnt match what's on your payroll check you can forget about tryingto cash it...

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10:09 am EDT

Walmart tv warranty plan purchased at wal-mart

I purchased a 55"LeEco TV from Wal-Mart and got the 3 year warranty/replacement plan. It didn't take long for my new LeEco smart TV to malfunction, it has absolutely no buttons except the on/off and it wouldn't connect to the internet, it just kept spinning looking for a connection. It wouldn't let me go anywhere to fix the lost connection. It needed a hard factory reset but nobody knows how to do it without buttons. The name sounds French but it's made by a Chinese company that went belly-up and pulled all assets out of the United States. They have a website in Chinese that won't allow translation to English and all the phone numbers don't work, so Wal-Mart offered me a replacement or refund. I desperately needed another smart TV for my living room so I chose the replacement. The warranty website gave me two choices. 55" RCA or a 55" TV from some off the wall company I never heard of, so I chose the RCA. There was no other information on either of the TV choices except the brand name and the screen size. That was it. That was the choices. When I finally got the replacement, almost 2 months later, it wasn't a smart TV. It is 2 years old and only cable ready, but I don't have cable, I have internet and Wi-Fi so the TV is useless to me. Wal-Mart refused to refund or exchange it and didn't transfer or offer any warranty. So, first of all, Wal-Mart buyers knew the TV company went out of business and purchased their cheap TV's and sold them for a higher profit knowing there was no factory warranty. Anyone like me, who actually purchased warranty for it thru Wal-Mart got a replacement that was not equal to the purchase. They know people are going to want the replacement because the refund doesn't cover a new smart TV because they sold the LeEco at their sale price, which has to be double what they purchased it as going out of business sale from this Chinese company. They went out of business because the TV's were defective. Hello? So, Wal-Mart is a thief and a fraud. Probably not news to anyone. And, I wouldn't even shop there if I had lots of money to spend at higher priced stores.
So, Wal-Mart isn't going out of business anytime soon but I think everyone who purchased one of these LeEco smart TV's needs to get together for a class-action suit against Wal-Mart for selling new TV's claiming factory warranty that doesn't exist and for pawning off old cable technology TV's as replacement for Smart TV's with internet, Wi-Fi and built in Roku. Anybody out there know how to factory reset a LeEco smart TV with just a remote?

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3:00 pm EDT

Walmart glasses/ defective frames

Walmart Vision Center in Brick is the worse place EVER! Since I got my glasses there back in June I been back there multiple times and went thru 4 frames (the same frames) that still don't fit correctly, I believe these framed are defective and I went there to get them adjusted yesterday and the guy that adjusted them, the manager no less, scuffed my right lens! Now I have to go back again! I can't deal with these frames anymore I want different ones with new lenses!

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Update by Paulette Dominguez
Apr 29, 2018 3:02 pm EDT

No one should have to go thru this especially for almost a Year of getting glasses and dealing with the same thing multiple times, I never experienced anything like this in my liife! I'm pissed off!

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5:16 pm EDT

Walmart all products

I have bought this with all my products knowing Walmart stuff is made cheaper. Had an apple iPod fought for 2 years to get it fixed. Was sent off 4 different times was sent back saying they couldn't fix it and could tell was never opened I even made the box to where I could tell it was never opened just sent back saying they could not fix it. Now set of MPs wireless headphones malfunctioned been waiting over a year have tried contacting many of times to many to count can't get a resolution. Bought a pool straight out of the box 18 months ago seam was torn. Was told by Walmart had to contact product care still trying to get their way out of it by deleting all my account receipts to erasing my account still waiting on a resolution. But by now is well learned lesson don't save money going to Walmart you will spend more in the end.

DO NOT BUY WALMART. DO NOT BUY PRODUCT CARE !

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7:04 pm EDT
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Walmart waiting for the refund

My name is Tony Bobet from New York City. I am filing an complaint to Walmart.com that located at 2100 88th Street, North Bergen, New Jersey, 07047. I order on April 25, 2018. I order an 5-door cabinet for $52.89, the order number is #[protected]. The carrier is FedEx.com. The tracking is [protected]. I have been here all day. they say they were an attempt of deliver my item. they think have a business. they are stupid.

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9:07 am EDT
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Walmart customer service

Store Address
1801 W Lincoln St
Harlingen, TX 78552
[protected]

I have been going to this store for the past year. I always shop from 8-9 am Mondays through Fridays at least twice a week. I won't be going there anymore for things I need, but just to record my shopping experiences in hopes that social media or management can rectify an extremely rude environment made by its employees. This is a case of, "The monkeys running the zoo."

On more occasions than I can count, always on the grocery side of the store, when rolling my cart down the aisle, I have to stop my shopping cart and give employees "the right of way". They were not stocking shelves, they were either walking by or talking together side by side. The isles are only so wide, I would have to stop shopping and halt my 200 lbs cart so they can pass.

At first, I believed that they simply were not paying attention and it was an accident. Now, I am certain it is intentional. I began talking to the employees asking them if me and my 200 lbs cart were in their way of walking past me. Most would not respond, some would half heartily say, "Sorry."

This behavior is akin to the jock in high school bullying the kids to get of their way in the hallway. It only happens at this store, other stores in near by towns such as Weslaco and Donna have helpful and courteous employees.

So, from now on, I will be videoing my shopping experiences at the Walmart store on 1801 W Lincoln St in Harlingen Texas. My intentions are to bring awareness to my community, through social media, about this behavior and prevent people who are probably having a bad day, from being belittled while shopping .

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11:22 am EDT

Walmart tires goodyear

Went to the Walmart on I-10 East and East Sam Houston in Houston Texas .On 4-13- 2018 purchased two tires Goodyear what we're told to return on 4-14 -2018 cause the mechanic for the tires with going home at 3 p.m. return at 8 a.m. on 4:14 and waited four and a half hours on the Tire guy. The manager had to put them on and believe me it took him forever he has to stop go wait on someone to talk to the guys standing around for 40 minutes and still four and a half hours later I'm think that a bunch of crap I do not recommend anyone to go to that

Walmart

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1:21 am EDT

Walmart 1000$ walmart card reward

I did everything even spend money I shouldnt have but I did it to get the money so I can help my family. I have a family of 9 kids and my parents. It's hard to keep everybody satisfied when you have so much mouths to feed. I was really looking forward to getting my reward but it hasn't came yet. I'm so disappointed I fell for a scam I gave my information to it and still kept positive and hoped for the best.

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3:24 am EDT
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Walmart my family photos

I went in to get my pictures done with my wife daughter and my mom it was for Easter I had made the appointment for six o'clock on line and I was running 10-15 late tried calling no one would pick up when I got there the photo person named Amy was talking to her husband and finishing up with a customer she looked like she was all closing up I asked if I could still get my photos I did try calling and she snapped at me saying your really late I said I'm a few minutes she snapped at me again saying more then a few and scuffed at me and I said toyed calling to day I was goanna be late and if you close at six why would they let me book my appointment she asked how I booked I said the Internet and she said cause they don't care about us .. Like it was my fault .. She said go in to the back I'll be a minute my wife daughter mother and myself went in to the back photo area well she talked to her husband and he was obviously mad and showed it with dirty looks then she walked back a d set everything up and turned the lights on then we started taking photos she rushed us all the way threw told us she was getting all smiles and great pictures and they where full of us looking away closed eyes bad looks not ready a couple good one s then when it came to e to pick are picture her husband sat right there giving us dirty looks well her daughter sat there to and they just rushed that to then when we went to get are pictures some where not the ones we picked out and we got a d wall portrait that was the wrong picture plus my mom had two coupon s and we didn't get the photo we wanted plus when I try to tell the girl who was working this time she began arguing with me about that the computer says that s what I picked she fixed the one I think we where supposed to get for free then said she was giving it to me for free witch it was not I would really like what I paid for and my picture fixed please..

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6:05 pm EDT
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Walmart my disability

I have worked for Walmart for 11 years and it's been a fight from a he beginning. I started to work for Walmart 2007 as time went by I had a lots of headaches, did not think anything of it. How ever my headaches did not stop. To make a long story sort. I had brain surgery, 2007. My condition is a pituitary adnoma not sure if this is how you spell it. I have a tumor on my brain. The surgeon was able to remove 30 percent of this tumor. 70 percent is still there. So for 11 years this has and will be my condition for the rest of my life. I recently applied for sort term disability. They have denied me over and over. This is really sad. They don't know how I feel, they can only assume.

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12:25 pm EDT

Walmart better homes & garden window blinds - warped with sunlight

I bought multiple window Treatment Blinds from walmart& spend $260.00, 2.5' wood express blinds, 35x64. within the 3 years time they have all warped the blinds did not withhold from the sun . i went to the store - River head NY AND spoke with the assistant Manager David - he was rude and tole me if he had to help exchange them for me than he would have to do it for everyone.,
Well, needless to say, a management job customer service and yes, you need to help everyone.
I am so upset that the blinds a simply damaged from just hanging in my windows, the material is POOR. email [protected]@gmail.com

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Update by christinamaloney
Apr 13, 2018 12:26 pm EDT

I bought multiple window Treatment Blinds from walmart& spend $260.00, 2.5' wood express blinds, 35x64. within the 3 years time they have all warped the blinds did not withhold from the sun . i went to the store - River head NY AND spoke with the assistant Manager David - he was rude and tole me if he had to help exchange them for me than he would have to do it for everyone.,
Well, needless to say, a management job customer service and yes, you need to help everyone.
I am so upset that the blinds a simply damaged from just hanging in my windows, the material is POOR. email christinamaloney1969@gmail.com

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4:00 pm EDT
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Walmart maple nut goodies

Just purchased a 14 oz bag of the maple nut goodies. They are so hard that I can't even bite them not just one the entire bag. Expiration date is 7/24/2018. 7j24aa112 is also a number on the bag the price I paid was 2.98. I really think I should be able to go and shop and purchase fresh products. This is absolutely like a rock. Not stuck together but every single piece is so hard can't be. I really hope I receive some feedback on this. Thanks. [protected]@yahoo.com

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3:46 pm EDT
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Walmart walmart 5 pound ground beef 80/20 mixture

The ground beef was discolored through out! Nice fresh pink ground beef. I started separating the meat. Looks like it was rotten or older meat mixed into it. The meat is mixed with nice pink looking me and then a darker meat and then a really dark almost black gross-looking meat. My family is not going to be served this for dinner tonight. As you can see the meat isn't fit for human consumption.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Racist Staff/Cashiers was posted on Nov 16, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8341 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
    Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 23 23 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number
    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
    More phone numbers
  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 16, 2024
Walmart Category
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