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Walmart Complaints 2768

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9:32 am EDT
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On September 27, 2015 at approximately 1538 I had just been checked out and paid for all my items and proceeded to the exit. I went through the sensors and continued to the outside exit when the door greeter ran up to me and said "do you have your receipt?" I said yes and held it up and continued on my way, were almost outside when he abruptly grabbed the...

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1:50 pm EDT
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Walmart great value wheat bread

My husband purchased a loaf of this bread at the Neighborhood Walmart here in Bartlett a few days ago. It was the poorest excuse for bread I have ever seen. It has no taste and falls apart. It even falls apart trying to take out of the toaster. The ID # on the bread was:

[protected] 4

Best if used by date 09/25/2015

0.118256 09:35 #2

Usually I do not have problems with the great value brand...this one had to be addressed as it is absolutely horrible. Thankfully the ducks and geese at the park ate it..

Thank You,
Linda Griffin

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10:05 am EDT

Walmart rudeness

On the day of September 23, my husband and I went to Walmart Neighborhood Market, at 322 Stonewall Jackson, Orangeburg. As we approached the cash register to check out, we notice several girls (employees) around this particular cashier holding conversation. We thought they would've stop once they notice us approaching, NOT! They CONTINUED, not even greeting us. My husband said, "She ain't even paying attention"! I told him this is how they normally carry on whenever I shop here. I think it is rude and down right disrespectful when they behave this way. They should make the customers feel welcome and leave their personal lives outside of thier work place. AND WHY DO THEY HIDE THIER NAME TAGS?

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Wine Is Good
Wine Is Good
US
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Aug 16, 2016 6:00 pm EDT

What do you mean hide their name tags? How do you know they were cashiers? Were they standing near an open register? Was the light on at the register? There is a lot missing here, and the fact that you claim they did not greet you prompts the question: did you greet her? Or did you huff and sigh out loud and make comments you knew they could hear but not have the nerve to say them outright to their faces?

It always makes me laugh when people complain about rudeness, yet think nothing of their own rudeness.

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Marvin L. Zinn
US
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Oct 09, 2015 6:06 pm EDT

I quit shopping at WalMart 13 years ago because of how badly management treated their employees. If the clerk is rude, it is just what they learned from their own management.
marvin

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3:44 pm EDT
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Walmart equate brand feminine wash-sensitive skin-fresh scent

The bottle that I am complaining about is the 2nd bottle of this product that I have bought. I purchased a small bottle first to make sure it worked for me and I liked it. I did, so I bought the bottle I have now. It does not have a fresh scent, more like a metallic or metal smell, which the first one was fresh and nothing like this one.
The numbers stamped on the back are F1522500 and in smaller writing under the other :4A449 2E B4. On the front of the bottle under the 15 fl oz. is : 4A449 2E F3. Do you know if there is something that went wrong with this batch? I purchased it 8/16/15 at store: 12981 Shelbyville Rd; Middleton, Key 40243. I have the receipt, let me know if you need anything else off it. I purchase mostly Equate brand on many many products I purchase with you and know this is not the normal.

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10:30 am EDT

Walmart cost

I went to Smart Style in Walmart in Lexington KY off of Winchester Rd. for a hair cut, the cut was wonderful and the price was right. I ask how much for highlights and was Quoted by Laura $44.50, I said great I'll be back in a few day. So a few days later I go in to get the highlights. Laura was on her way out and ask if it was ok for Angela to do my highlights. I said sure. Angela was a very nice lady. I was pleased with my hair. When I went to checkout Angela ask me if I had been quoted a price. I said yes $44.50 by Laura. She didn't listen, she charged me $49.99, plus 14.99 for blow dry, which I wasn't told before she blew my hair out. I tipped her $10.00 my total went from $44.50 to $74.90. I think a client should be told up front about additional cost. Thank you Tina.

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2:34 pm EDT
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Terrible experience from the online walmart.com and the store located at Lima Rd in Fort Wayne. I purchase a gift for my Stepson for $162 dollars online. The order was place successfully and about an hour later they cancelled my order. The online department stated it was no longer available. I spent an hour on the phone trying to get resolution from the...

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9:32 pm EDT
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Walmart worst haircut of my life

The worst haircut of my life : Its unbelievable that walmart can hire someone that doesn't know how to cut hair. My head looks like some rats have chewed up my hair here and there. While cutting my hair I could tell that she doesn't know how to handle scissors, haircut kit. My instructions was very clear. This not about my hair style looking different than what I expected in which case I would not have been an issue. This is about how bad the hair looks, its just a mess. I AM JUST FRUSTATED WITH MY HAIRCUT, I am not so good with confrontations and I just wanted to be polite and walked away even paying 2$ tip. This lady doesn't know anything about haircut, when she started working on my hair I had a very bad feeling because of the way she was handling haircut kit and scissors. PLEASE HAVE SOME QUALITY CONTROL! I have had free haircuts at hairstyling schools in the past when I was a student and those trainees gave me much better haircuts than this person .

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Dude_LMFAO
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Jan 25, 2019 12:58 am EST

You should have got your haircut at a shelter.

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Bobafooey
Philadelphia, US
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Sep 20, 2015 9:31 pm EDT
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Why would anyone go to Walmart for a haircut?

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9:47 am EDT
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September 5, 2015 at 0830 am... I went to purchase items for a tailgate party with my parents. I am well over the age to buy alcohol and I am disabled. It doesn't show, and I don't show it off. However, I brought my 17 and 19 year old sons with me as I knew I had to lift some things I can not lift. They put beer on the conveyor belt for me. I do not drink...

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10:02 am EDT

Walmart bogus $12.97 charge against my checking account

Per my online banking statement, on 09/02/2015, I was charged $12.97 by FreeShipping.com.
On 08/28/2015, I ordered merchandise via WalMart's online service. The item(s) were shipped FREE (No shipping charge).
I D-I-D N-O-T sign-up for freeshipping.com; so I am guessing freeshipping.com got my debit card information from WalMart (I will confront them later).
I will take my complaint to the Maryland Attorney General's Fraud Department if this illegal, improper and bogus, charge is not removed from my debit card IMMEDIATELY !
Per the freeshipping.com representative I spoke to, on the phone, the $12.97 will be removed from my account; whatever account I supposedly had/have with freeshipping.com will be made NULL-N-VOID/ shutdown/ deleted "5 minutes ago".
If my checking account isn't "squared away" by 09/09/2015 (That gives freeshipping.com a week to "do their thing"), I WILL file a complaint against them via the proper legal channels.
H A V E A N I C E D A Y . . .
Wes Logan
[protected]@zoominternet.net

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arand
arand
Middletown, US
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Sep 03, 2015 7:35 am EDT

Hi Wes, I apologize for any confusion you had when joining our program. We have certainly cancelled your account and issued a refund of the charge. That charge takes 2-5 business days to post to your account. However, I still wanted to explain to you how you got signed up with our program to avoid any confusion.

Our records show that on 8/26/2015 you were making a purchase with Walmart, where you saw the offer for a $10 cash back rebate. You then clicked on the offer and arrive on our registration page, which provided full details about the membership program and how you can try the program at no cost for 7 days. The terms on that page explained that if you did not cancel your membership by the end of the trial, her membership would automatically continue and the monthly membership fee would be charged to the credit card account that you provided. After signing up you would have also received a welcome email from us, which included more information about the membership fee and the terms and conditions.

If you have any other questions please don't hesitate to reach out to me at mprocaccini@FreeShipping.com.

Thanks,

Mike
FreeShipping.com
Customer Service Supervisor

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7:56 pm EDT
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My husband, suffering pain after melanoma surgery, dropped off a paper prescription @ 10:00 AM this morning. He was told they would call when it was ready. No call after three hours. He called and was told the computer was down. (No call) At 5:30 PM I called to see if it was ready and was told it was ready for pick up. I immediately drove over to pick it up...

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5:40 pm EDT

Walmart eye department

Walmart where do I start !

had eye apt for my 99 yr old mom today.
when calling for appointment ask price was told $89.00 if needed medical it will cost additional.

I informed him I wanted ONLY eye exam $89.00.
When we were having the exam the Dr wanted to dilate her eyes I ask is this part of eye exam? she said yes...

She didnt say medical portion.
then when went to pay the $89.00 thy charges $150.00 for both eye examine and medical exam.
She is on fixed income...

Why is it people don't listen? Are thy just so GREEDY that thy can't do what thy are ask...

My mother is 99 she has her own eye Doctor ...Her dr said small dot on back of eye 7 yrs ago nothing to worry about. we knew she didnt need medical part... we just wanted reading glasses she had trouble reading thats what we explained to doctor when she ask why are you here today? having trouble reading.

Its really bad when counter clerks don't listen and forward information to Doctor.
But what's worse Is a DOCTOR who dosent listen.
VERY DISAPPOINTED AND UPSET THAT PEOPLE ( DOCTORS) TAKE ADVANTAGE OF THE ELDERLY PEOPLE
remember you will be Elderly eventually I hope you are treated the same a you treat others...

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5:02 pm EDT

Walmart will not honor warranty, said tv was damaged

I purchased a 42 in Sceptre TV a couple years ago and purchased the extended warranty. About a month ago, the TV started having issues turning on and off. I looked it up and found that this is a common issue with this TV. I called the warranty company and made the claim.

They shipped me an empty box and said to follow the instructions and ship the TV back, which is exactly what I did.

I get an email that they have received the TV and are diagnosing it. A day later I get a call and was told that my TV had "impact damage" and that they would not be covering it. They also stated that they have pictures and that the packaging was not damaged. Requested copies of the pictures, I especially wanted to see the packaging. They informed me that they could not guarantee that they would send them, but that my claim was denied.

So, I went from having a working TV, to no TV. One that had a fault turning on and off to one that is completely destroyed and they won't even guarantee me that I will get to see the data they used to deny my claim.

Lesson learned: If you must purchase an extended warranty, purchase one that allows you to bring your item to a local shop. DO NOT SHIP YOUR ITEM. If it gets damaged, you will not be able to prove (to their standard) that it was not that way when you shipped it.

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9:36 pm EDT

Walmart refusal of deposit

Had recently visited Walmart of Grand Blanc, MI and as I was walking up to the building an employee told me that the doors on the bottle return side had been locked. It was 10:20pm. I then asked him if I could travel from inside to the other side where the bottle return was located. He then replied that it was locked from the inside and the bottle return would be open in the morning. Last I had checked, it was illegal for a store to refuse bottle returns for containers of products they offer.

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1:21 pm EDT

Walmart complaint regarding walmart.com order

I ordered and paid on line for a Vizio TV to be pick up August 7, 2015 from my local Walmart, store 5091 I believe. I actually went in 8-8 to pick up the order. When I arrived, I was informed the TV they said was in stock they could not find, and they had replaced with a better TV. When I asked to see that TV, I discovered it was of lesser value and was not happy. I told the assoc I did not want the TV they were substituitng and it was actually fraud. She issued me a piece of paper that said refund for the proper amount, and it said five business days. Then they happen to find my TV I originally wanted. So I said ok, I will take it. Well since the order had been refunded I was required to purchase the TV again. I was not able to do that since I did not have the money. I went in on 8-12 and purchased the proper TV with additional funds. I still had not received my refund. I also received an email on 8-11 telling me to pick up my order which was cancelled on the 8th, After calling numerous times to Walmart.com, and told something different each time, I called the store today, 8-17, and they said come in, we will issue the refund. When I got there, they said they could not refund cause it was already processing. This is what I had been told for the past 10 days. I then again called Walmart.com and after being on hold 26 minutes was disconnected. The store then called me and said the refund was issued yesterday. I still do not have the money, nor any confidence I will receive it as stated. The level of un professionalism at both Walmart.com and the store is unbelievable. I have shopped at Walmart for over 30 years, spending on average 200-250 dollars per week. Well, I started going to Kroger and Target this weekend. I will not step foot in Walmart again, and am contacting local news stations, will post on Facebook and any other source I can think of and tell people how this went down. I am required to pay every time I shop, no question. I can go to Starbucks and be refunded in 24 hours. I was also told at 11:45 CT today a manger from the store would call back, and of course, they have not. My original order number is [protected]. You say to state what I would like to resolve the issue, well I wanted my refund in the amount of time on the receipt, nothing more. They actually had the nerve to say call my bank, and we know this is not my bank's issue. I was given a 10% discount on my second purchase. I have spent way to much time, driven to the store ttwo extra times, and I give up. I doubt I will ever see the money. But I am making it a priority to let people know how you treat loyal customers.
I

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Mtroy ss
US
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Aug 03, 2017 5:04 pm EDT

Hi. Your actually an idiot because it is your banks issue. I hate Walmart as much as anyone else but your a damn fool.

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George Diven
US
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Aug 03, 2017 4:26 pm EDT

I ordered an under the counter light entitled Biltek 2ft. Warm White Kitchen Valence Microwave LED Backlight but received a motorcycle helmet part instead from Kapsco Moto. I would like the original item.

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6:39 pm EDT
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Walmart maintenance fees ripoff

My son purchased two Walmart Money Cards for gifts to me. A $100 one for my birthday Dec of 2014 and a $100 one for Christmas 2014. I did activate them. I did not like giving out so much personal info over the phone, but I did. I have been planning on using this $200 to purchase something really nice. I called [protected] the other day [protected]) to get my balance and I was told that I only had $76 left on each one of them due to all the Maintenance fees etc each month. And I am like "WHAT SERVICE FEES?" I thought a service fee was charged for a service ! My son paid a purchase price of around $8 for each one of these two cards plus the value of them. Well the phone rep told me that the fee was to insure, or something or the other, that the money was available...I was so upset that I could not understand what she was trying to say. I told her that the money should be there as they had already been paid. I told her that I did not know that I was going to have to pay all those charges ...my goodness had I known that I would have never saved these cards to use later...how stupid..I would have used them the very next day ..Asked if there was any way to waive those fees...she came back with a solution...I could put $1000 into each card account and they would waive the fees...so I had to laugh at that rather than cry. ! I told her that I would not give them $1, much less $2000. I just wanted to get the money that they owed me I feel like they were paid about $216 for these cards and now they want to give me $152. Bad business...Big Ripoff ...I want my $200 ! I am not believing that Walmart is a part of this. I have spent so much money there till my friends pick at me about owning stock in Walmart. lol. Very Very upset.

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12:57 pm EDT

Walmart wrongful termination

Doug Jones started working for Sam's Club, part of the Wal-Mart Corporation, on January 15, 1990. At this time, Sam's Club had just opened its first store a mere seven years before Doug's start date. Doug enjoyed working at the fast growing store, so much so that he continued to work for them for 21 years. Doug worked happily and diligently with no problems from management, until November 15, 2011, one month before the Vietnam veteran was eligible for retirement.
On this day in November 2011, Doug was just about to clock out of his position as a full-time electronics associate, when a long time, regular customer came in. Fully aware of Walmart Corporation’s stringent rules on overtime, Doug called for backup to replace him several times, but received none. Doug acted reasonably and in alignment with the Company procedures and business interests, and continued to provide a "customer-first" approach by helping the customer for 9.5 minutes. Little did he know at the time that these 9.5 minutes- on top of a 21 year loyalty at the company- would be his last.
Doug Jones is a war veteran, father, grandfather, a faithful employee, and an active member of his Neighborhood Association. For working 9.5 minutes overtime assisting a customer, he was wrongfully terminated and still to this day, four years later, has not received his severance benefits from Wal-Mart. Wal-Mart is a $145 BILLION industry, and yet still has not been able to part with the severance benefits that Doug rightfully deserves. The 9.5 minutes of overtime would amount to $4.18 additional to Doug's paycheck...surely this is not why they terminated him and refuse to speak with him on the phone?
It makes you wonder: if this was done to Doug, how many other long-term employees have been heartlessly dismissed just before their retirement?

Please share this story and let the world know how Sam’s Club treats its devoted employees.

If anyone has any advice or legal consult to provide to help Doug’s case, please call [protected].

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12:18 am EDT

Walmart girls clothes

I have a complaint about children's clothes Faded Glory makes. The girls t-shirts are too short by 2-3 inches, paper thin and the v-neck clothes are cut too low for little girls. If they slump in anyway, their boobs would be showing. The shorts are too short. Kids are not meant to wear booty shorts and low cut shirts! Kids are not hoes, sluts or trash. We will NOT allow our daughter to wear anything trashy or slutty looking! We don't care if it is in style. Faded Glory is NOT the only company I am complaining to. I just hope Faded Glory sees this comment and does something about it.

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6:49 pm EDT

Walmart cheap misrepresented product

Eyeglasses are sold as poly carb lenses and they do not meet the hardness test for poly carb. lenese. They are sub grade. We are posting You Tube Videos of the poor guality soft lenses sold as poly carb.. We will demostrate standard soft lens hardness test and the poly test on the harness scale. Not an opinion but an undisbutable scientific fact. You guys keep the money I was charged for this unsatisfactory product. Keep my original complaints you declined to address. Because you cannot dipute the truth and are in store for a class action suit if I can help it. Ripp me off once its your fault. I Promise to wear you butt out. CONSUMERS DESERVE BETTER THAN HOLLOW WORDS AND HSLF TRUTHS. Ron Tramel

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4:08 pm EDT

Walmart they keep us in line after we check out to check your bags

when we check out and head out the door to go home after we have paid for our purchase. we half to stand in line for some one to go thru our bags to make sure we didnt steal any thing(come on now whats to steal from check out to the front door.My brother stood in line for 15 minutes and he is dying of cancer and I have 2 bad knees that half to be replaced and i half to have another surgery and i also stood in line, By the time we reached the car we were in so much pain. They explained people were stealing.I am sorry but my brother will never go back into the store again and he even explained that he was dying could not stand long and they said sorry store policy.It was on June 16, 2015)

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10:23 pm EDT

Walmart bait and switch

On June 1st 2015 I stopped by Walmart and decided to check out the TV department. I liked a 50" Hisense TV with chrome edges and lit up brand name. I decided to buy such TV for a total of $525.37 Tax and warranty included. I was driving my car and could not fit the recently purchased TV because I had my family with me, I dropped off my family at home and drove back to the store to pick up the TV. When I get to the store I had them open the box so we check for any dents and make sure it turns on, but when we opened the box we noticed it was not the same TV on display. NO chrome edges NO lit up brand, I had seen this same tv elsewhere and was considering buying it and only purchased the one at Walmart because of the extra details that made it look more appealing to the eye. Anyway I spoke to the store clerk and asked him to please find me the one on display because this isn't it. The clerk spent a few minutes in the back warehouse but couldn't find it. I asked if it is legal to put a TV in your display but to sell another one that looked similar? and he answered yes, this is legal. I asked the assistant manager working that night and she said this was normal and ok. I asked for a discount for the one they had sold me since it does not have the extra details that made it look more appealing and she said NO, "we don't do that" I took pictures of both TV's and uploaded them to my Instagram account here.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Chicken was posted on Mar 8, 2025. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 2837 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
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    +1 (800) 925-6278
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  3. Walmart emails
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    850 Cherry Avenue, San Bruno, Florida, 94066, United States
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    Mar 13, 2025
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