Walmart
Reviews and Complaints

I went to my local Walmart to get much needed diapers for my young son. I had discovered a Kmart ad that had big boxes of Huggies

diapers for $5.99. I thought what a deal, because they are usually more than $15. I decided to go to Walmart and price match it. When

I got to the store, I had picked up 6 boxes and proceeded to the registers. When I got to register 16, the cashier named Marci wasn't

sure I see could do the comp without an ad. I proceeded to tell her that she wasn't suppost to see the ad. Marci still wouldn't buge.

I even showed her the ad on my I-Phone. That is when CSM Lacie showed up. I showed Lacie the ad and she said she would be right back.

Marci then followed Lacie over to the service desk. After what seemed like forever, both women and service desk worker Crystal came

over to the register. Lacie proceeds to tell me that they will not honor the ad, because she claims that Crystal had called Kmart and

that the ad was a misprint. There was no $5.99 sale on Huggies. I said they honor all prices that are lower than theirs. Lacie claimes

that Walmart policy states that they don't comp misprints. Marci then asks me if I wanted the diapers or not. I didn't say anything

other than you need to change your policy then and walk out the door. I am totally disgusted and angry. As a matter of fact I was so angry that I almost smacked my two year old son for having a dirty diaper and crying at the wrong moment.

Decided to give you one last chance but you blew it.. The store seemed halfway empty of products today". I couldn't even get my shopping cart down many of the aisles because stockers had left their carts in the aisle!. Not to mention there was a ton of abandoned shopping carts in the store(I wonder why?) one girl got a 'tude with me when I GENTLY pushed her stock cart out of the way/. I nearly smacked her right into the wall! I am also tired of the filthiness and poor customer service in this store'. I feel like I am in some town in Mexico when I shop at this store|. My husband didn't even want to go into this store when he and some of his coworkers from the home office toured it the other day|. He agreed it was everything I have always said it was and more|. Walmart at Pleasant Crossing in Rogers, AR and Kmart, you have alI of my business from now on.

Vendor charged my account, and was posted on day of order. Order never received. Filed a timely dispute. was informed by walmart discover via an 'outsourced' employee, that it would be a full 30 days before they could research and credit my account. Other credit card companies immediately suspend payment until problem is resolved. Not walmart discover card ie GE bank. I will close that account completely as if this had been a huge amount, i would have had difficulty obtaining credit after paying for something never received. BAD policy. BAD company. Have been loyal walmart to this point, but will charge nothing else and close this account., and withhold payment. I'm not concerned about credit rating as i'm cash based.

As I got in line at the express register at my local Walmart, I didn’t notice that her light was off. I guess the cashier didn’t notice me at first, but when she did, it was the most unpleasant experience I ever had. I told her she didn’t need to get rude with me and that her lane closed sign wasn’t up. I asked her nicely if she could ring me up anyways as I felt it was not fair to make me move to another line. She rudely declined saying she had to get to some meeting. I didn’t care if she was going to be late for the meeting and is fired. My point is, she should have had her lane closed sign up. A turned off light doesn’t mean you are closed. At this point another register open right next door to the one I was at. I stormed right over to the register in shock that I was treated as bad as I was being treated..

When I threatened to report the cashier to management, she started to cry and apologize". It was too late now.. This is when the pathetic CSM shows up'. The CSM didn’t greet me in any way.. She went straight to the cashier to ask what happened". What the cashier told her was a complete lie and made me look like a bully, . And none of that was true!. Then instead of disciplining the cashier, the CSM tells her to calm down and get to the meeting. The CSM made no attempt to speak with me at all. That cashier should have been fired on the spot. I am a elementary school teacher, and I would have never allowed any of my students to speak with me the way that cashier did. Especially when it was their own faults. I don’t tolerate rudeness and lies. When I make a list of the supplies that my students need for the upcoming class I have told the parents that they are not allowed to shop at Walmart for their school supplies because I won't be correcting any papers they bought at Walmart and they will get an F for incompleat work assignment and recieve a detention for not completing their homework. I used to teach third grade and will have some of the students again this year in fifth grade so they know how strict I am.

I am going to report both the cashier and CSM. I have had a run in with that CSM before when she was a cashier. About a year ago, I had made a complaint on this site about this CSM refusing to clean off her counter and claiming I threw my shirt at her. I had called and made a complaint about her, then they turn around and made her a Customer Service Manager. I guess this store doesn’t need me as a customer anymore considering they support rudeness and lying.

I recently decided to give my local Walmart another try.. I was sick and tired of the lines being long, because there was only four

registers opened". Today was no different.. There was only eight registers open out of the 20 they have'. I waited in one of the express

lines for over ten minutes.. When I finally got to the counter, I handed the cashier all my clothes|. I had one shirt and one pair of

pants;. I didn't want to sit them on her counter, because it looked as though it hadn't been cleaned in months|. The cashier asked if I

can give her one at a time. I started to get a little agitated at this point. I explained to the cashier that I didn't want them on

her disgusting counter. She says sorry, then gives me some lame excuse that she didn't have time to clean the counter. I said I didn't

care if she was busy and that the counter should be cleaned after every customer. She again says she is sorry and at that point I have

had enough. I shoved my shirt into her face telling her never to speak to me like that again. She then starts yelling at me saying I

had thrown the shirt at her. I told her that I had never thrown the shirt at her and I was going to report her. To top it all off, the

register wouldn't take my card right away. Finally, it did. I believe she had something to do with this. To add insult to injury, the

cashier tells me to have a good day. I then storm off, vowing never to return.

I have been at the same company for 10yrs and have cashed my checks at WalMart for about 5yrs now and I went in last week and they said they could not cash my check and gave me a slip with the # to Certegy Check Services, I called and got someone who does not speak english and all they could tell me was it was to protect customers like me! Protect me from what, it was MY CHECK! I will no longer shop at WalMart, they use an out source company probably not even in the United States and they appearantly have no clue as to what they are doing! TERRIBLE CUSTOMER SERVICE!

I was at Walmart on July 5th. I was checking out. I had 3 little boys with me all under the age of 9. I had all of my grocery on the check out counter and I had a case of beer on bottom of the buggy. Well, I tell my kids to stand by the buggy, 1, so they are not in the way and 2, so no one pick my kids up and hit the door before I can reach them. So this lady had already bagged and rang up all of my stuff except for the beer. She goes to ring it up and then throws her hands in the air and says she can't ring the beer up because of the kid's foot that had touched the box.

I asked her to please ring the beer up so we could leave and she couldn't because it was the law. She couldn't sell it to me even if I took the kids to the car. She also told me that leaving the kids in the car while I purchase beer is against the law as well. They are my damn kids I can do whatever I please with them. She said it was the law and she could lose her job. This is the most ###ed thing I have ever heard. I told her so. She acted like I was buying the beer for them. Mind you, they were all under 9 years old. She was showing out like I had done something wrong in front of God and everybody.

I have tried to call the Walmart there to talk to the management and no one comes to the phone. I will not be going back to this Walmart store ever again. I have been going to this store for the past 15 years. I go 2 or 3 times a week. I spend 2 or 3 hundred dollars a week there. I don't ever drink beer but the point is she acted like a crazy person. I don't ever like to buy beer, but my husband works and he likes to drink so I pick it up for him. She made me feel like I was trying to buy beer for the kids. I was very angry. Had I thought about it, I would have just left her with the whole buggy and the stuff to put up. I just wanted someone to know because I was very upset and can't get anyone on the phone.

Walmart tampa gandy store #4681 price match deception
Saturday, june 23, 2012 I was humiliated, embarrassed, detained, accused of breaking the law, security called by csm beth who was very rude, sarcastic, and accused of recording the conversation regarding walmart’s price match method when I was overcharged more than $7.00.
What walmart’s tampa gandy store #4681 doesn’t want customers to know about “price match”! Beware and do your homework, if you plan to use it to have walmart price match publix (Walmart’s biggest competitor in the area). I am not sure what method this walmart is using, when price matching publix and possibly other competitors. What I do know is the method is deceptive. After cashiers, customer service managers or assistants find the items in the publix circular they enter the prices in at a substantially higher price on many items. Unsuspecting customers are being charge far more than if they buy the exact same item from publix. Unfortunately this has probably happened to myself as well as other customers many times. However on my last visit to walmart I had purchased four of the exact same items at publix the previous day and the cashier at walmart was very slow, therefore this gave me the opportunity to watch as she entered in the prices. This is when I noticed I was being charged as much as $2.50 more at walmart than I paid at publix the previous day. Of course I stopped her, as looked over the other items I discovered a considerable overcharge on all the “price match” items. Upon my request a customer service manager was called to the register. From the moment she arrived at the register she was rude and sarcastic as she told me I should shop at publix if I didn’t like their method and didn’t want to chance paying more, then she accused me of recording the conversation breaking the law, threatened to have me arrested and called security on me. I was humiliated and embarrassed beyond belief. Unfortunately I did not record the conversation, however I do have the receipt from walmart and publix that prove customers are paying more using the “price match” method. Has this happened to you!

I would like to air a complaint to Walmart in regards to their personnel who pickup the buggies in the parking lot. Earlier two boys who are employed by Walmart saw that I was about to pull out of the parking space & they stopped all those buggies behind my car & proceeded to talk to about three different sets of people (seemed anyone they could find) & left the carts blocking me in so I couldn't pull out after they had seen I was leaving. I had to sit there for 10 minutes but not without asking them to please move the carts & them just totally ignoring me. One employee kept laughing to his friend (the other employee) & kept ignoring me, I believe they should be reprimanded by their manager but I've begun to believe that the Walmarts in Macon need to brush up on their hiring. With employees attitudes like that, I believe I will start going to Kroger.

The Walmart on 2004 Pleasant Blvd. does not offer dedicated parking for expecting mothers. Because the parking lot was very full and I did not want to walk a long way with my "little one", I parked in the handicapped spot. I know this was a mistake, but what Wal-Mart did was even worse. I was only in the store 15 minutes (5 minutes getting milk and shampoo, 10 minutes checking out), . When I came out, my car was gone;. I freaked out?. I went the the customer service desk and some snooty manager came over and said they contract a private company to patrol the parking lot and that MY car was probably towed!. MY CAR! He could have given me a warning but no - Wal-Mart decided to TOW A PAYING CUSTOMER!

In addition to having my car towed, I now had to pay a Taxi to pick up my car, and now I am stuck with a $50 towing charge, $25 storage fee, and a $200 fine!. I went back to this location to see if Wal-Mart would help me with the fine?. They again OUTRIGHT REFUSED?. My husband works at Wal-Mart's Home Office and he knows that Wal-Mart shouldn't treat customers like this?. I told him about this and I know the manager of this store can't be proud of the company towing paying customers from the store's lot.

Every time I go into the Walmart in Sevierville, something happens that makes my blood boil! I will give you the 2 worst incidences. I was returning a pair of pants that did not fit my son. I had misplaced the receipt, but was just going to swap sizes. I walked just to the end of the mat at the front door, then remembered I had to check the item with the door greeter. She refused to check it "because she saw me come from inside the store". Again, I only got to the end of the mat at the front door, didnt even hit the tile yet. I went to customer service, told them what happened with the door greeter, but luckily they exchanged the pants. I was just beyond irate with the door greeter accusing me of stealing.

I went to the pharmacy one day to fill my son:s medication because I knew that they carried the generic. I was told it would be about 45 mins. I did some shopping and checked back after about an hour. I was told it would be another 15 mins. When they finally called me up, they said they were out. I threw a fit that they wasted over an hour of my time! Needless to say, I didnt but anything! Avoid at all costs

my Son worked for walmart where he worked with a man that harassed him all the time, after the loss of his Grandmother this man came up to him and said why is it taking so long for the burial?" I'm sure shes about ripe and is green and has maggots in her eyeballs by now, my son walked away at that point.latter reporting this man once again and asking to be transferd to another part of the store was told he would be.things got so bad that this man would get in my sons face and say things like why didn't you do your F#%&$#% job after months of being bullied by this man he felt that he had no other choice but to quit his job.the man is still trying to cause trouble for my son by.management did NOTHING to stop this I later found out that one of the managers that this was reported to Is sleeping with a young girls that my son was talking to that worked there.

I went to one of your stores and I was weighting in line, I had to wait 2 whole minutes!. One of the items I wanted scanned at the wrong price so I called the cashier a dummy|. The cashier refused to serve me;. I told him to call the manager". The cashier informed the manager that I called him a dummy!. He asked me if this were true and I said no, . Then he asked the customer behind me if this were true and the customer said yeah he heard me call the cashier a dummy, . The manager told me to leave the store. I then apologized to the cashier and he said that since I lied to him I had to leave the store. I told him that my husband wanted me to pick some groceries for him because he had a craving. He told me tough, there is a grocery store in the same plaza and I could pick up my stuff there. I also informed him that my husband works at Home Office and the reason that I was shopping here was because we get a discount. They person behind me told me to just leave the store and said that I was being rude. I wanted to slap her and I would have too if she did not have her three sons probably (9) and (12)(12) with her. After arguing with him for five more minutes he said if I apologize that I could still shop at his store. I apologized to the cashier The manager then asked the cashier if he wanted to cash me out. The cashier said no. The manager asked me to get into another line. I told him that he said I could shop in the store as long as I apologized to the cashier which I did. He said he is not breaking any promises and told me that if the cashier did not want to serve me he is not going to force the cashier to do so. I told him I am not waiting another three minutes. He told me I either get in another line or get out of the store. At which point the lady behind me made another rude comment about me to another customer and the other customer agreed that I was rude. My husband who works at Home Office will be hearing about this.

Last few times I've been into Walmart, I have been the one pulling my groceries and other purchases off the caurosel. It is the cashier's job to put customer's bags into their cart to prevent the customer from leaving the store w/o some of his or her purchases. The same cashier too each time, Michelle, at the newer Walmart in Rogers, AR at Pleasant Crossing. I scolded her for it, but I did not tell management. I will next time, and I will tell my husband also.

All I can say is that Walmart should hire real eye Dr's for their Vision Centers. I have been back and forth with the IDIOT at WalMart in Pittsburg, KS. He acts like he knows everything and I don't have a clue about how my contacts and glasses are affecting me. I have been back 3 times in 1 month to let him know that my new glasses not only do not fit correctly but more important are making my eyesight worseand not better. My contacts are killing me, his solution...wear them a little longer, then come back and let me know. I know I should have known better, but they rope you in with all of the advertising and marketing to make you feel like you are making the right decision by trusting these so called eye doctors. Never again!, in fact I'm never going to spend another dime at Walmart for anything, not even a pack of gum. I understand that complaining against Walmart is like fighting City Hall, but hey, a movement has to start somewhere, right?

I was at Walmart on Friday evening just running some errands and was waiting on my friend to finish her check out. I was waiting on the side and was just surfing on my phone all of a sudden a girl came running towards me crying and screaming. There were two hug racks behind me with gardening items and there was little space between two space and the girl started climbing up the rack crying and scream and her dad was right behind her and looking at his face he looked really mad and he tried to pull her down. I pushed my card on the side, moved to corner and like everyone else in was looking at the girl and was shocked with her behavior. All of a sudden girls mother came with two little girl and she was standing in check out line, I guess I had a really weird look on my face at the time. Mother screamed out loud "does anyone has any problem with a child with bipolar disorder" ! I wasn't aware she was telling me I looked at her and looked back down still surfing on my phone trying to avoid whatever was happening. Mother got louder and said "Do you have any problem as you rolled your eyes at me" at this point I was annoyed but I didn't say anything all of a sudden she walked to my face and still being loud she said " Do you have any problem, mind your own ###" ! and all I said to her was " I am not talking to you " she still kept going on about her child having disorder. There were about 20 people standing there and after the mother stopped yelling at me one guy asked the father if he need help. I just don't understand what I did wrong? I was just standing there minding my own business and staying out of their way and still got yelled, I was unaware of girls situation but i don't think i should be yelled. The manager was standing right there and just looked instead of doing anything.

I feel bad for not apologizing, if they though i did anything wrong. I think the mother was embarrassed and just want to be mad at someone to take out her frustration.