Menu
For Business Write a review File a complaint
Walmart Customer Service Phone, Email, Contacts

Walmart
Reviews and Complaints

walmart.com

Learn how the rating is calculated

2.1 69 Reviews 2769 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Walmart Complaints 2769

ComplaintsBoard
W
8:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walmart price match deception-out of control management

Walmart tampa gandy store #4681 price match deception
Saturday, june 23, 2012 I was humiliated, embarrassed, detained, accused of breaking the law, security called by csm beth who was very rude, sarcastic, and accused of recording the conversation regarding walmart’s price match method when I was overcharged more than $7.00.
What walmart’s tampa gandy store #4681 doesn’t want customers to know about “price match”! Beware and do your homework, if you plan to use it to have walmart price match publix (Walmart’s biggest competitor in the area). I am not sure what method this walmart is using, when price matching publix and possibly other competitors. What I do know is the method is deceptive. After cashiers, customer service managers or assistants find the items in the publix circular they enter the prices in at a substantially higher price on many items. Unsuspecting customers are being charge far more than if they buy the exact same item from publix. Unfortunately this has probably happened to myself as well as other customers many times. However on my last visit to walmart I had purchased four of the exact same items at publix the previous day and the cashier at walmart was very slow, therefore this gave me the opportunity to watch as she entered in the prices. This is when I noticed I was being charged as much as $2.50 more at walmart than I paid at publix the previous day. Of course I stopped her, as looked over the other items I discovered a considerable overcharge on all the “price match” items. Upon my request a customer service manager was called to the register. From the moment she arrived at the register she was rude and sarcastic as she told me I should shop at publix if I didn’t like their method and didn’t want to chance paying more, then she accused me of recording the conversation breaking the law, threatened to have me arrested and called security on me. I was humiliated and embarrassed beyond belief. Unfortunately I did not record the conversation, however I do have the receipt from walmart and publix that prove customers are paying more using the “price match” method. Has this happened to you!

Read full review of Walmart and 2 comments
Hide full review
2 comments
Add a comment
W
W
WaImartTampaPriceMatchScam
Tampa, US
Send a message
Jul 02, 2012 8:19 pm EDT

Okay so I was not being honest with you. However seriously get a life, do you make it a habit to go around finding errors in people's stories and harass them about it.

I KNOW PRETTY DAMN WELL THAT PUBLIX DOES NOT PRICE MATCH. I ONLY TOLD THEM IN HOPES THAT THEY WOULD PRICE MATCH. HOWEVER BECAUSE OF THE COLOR OF MY SKIN THEY CHOSE NOT TO BELIEVE ME AND BAN ME FROM THEIR STORE. Who cares about price match the point is the customer is always right and they were rude.

W
W
WaImartTampaPriceMatchScam
Tampa, US
Send a message
Jul 02, 2012 8:13 pm EDT

I showed them a flier GEOMMM, they said since the sale ended last week that they could not match the price. Then they falsely accused me of recording their conversation. This is not illegal I have every right to record them and when they asked me to erase the private conversation I did as asked. They said recording a private conversation without the knowledge is against the law. Then the security told me I was banned from the store for a year. I don't care I will ask when he is working to return to the store and come when he is not working. he can't push me around and treat me like a criminal. IT was advertized. they said since the ad expired that they could not help. They were rude arrogant people who discriminate against people who don't have same skin as them. I said publix price matches old ads all the time and she said i should shop at Publix. I told the rude sarcastic csm and security to cancel my purchase and threw the item at the CSM told her she can keep it.

ComplaintsBoard
R
5:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart rude employees at walmart

I would like to air a complaint to Walmart in regards to their personnel who pickup the buggies in the parking lot. Earlier two boys who are employed by Walmart saw that I was about to pull out of the parking space & they stopped all those buggies behind my car & proceeded to talk to about three different sets of people (seemed anyone they could find) & left the carts blocking me in so I couldn't pull out after they had seen I was leaving. I had to sit there for 10 minutes but not without asking them to please move the carts & them just totally ignoring me. One employee kept laughing to his friend (the other employee) & kept ignoring me, I believe they should be reprimanded by their manager but I've begun to believe that the Walmarts in Macon need to brush up on their hiring. With employees attitudes like that, I believe I will start going to Kroger.

Read full review of Walmart and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
DSgamby
Thunder Bay, CA
Send a message
Jul 02, 2012 5:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is not Walmart's site. You need to contact the Walmart store and speak with the Manager with their phone number which should be on the receipt.

ComplaintsBoard
S
6:42 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Walmart located at Chastain Meadows has the worst and rudest employees I have ever come across in my entire life! NO hello's or goodbyes at the register while checking out. I have had several bad experiences with the employees at this store. Recently, I came to return a windows cd that I did not open. I bought this product with the plastic open and did...

Read full review of Walmart and 5 comments
ComplaintsBoard
M
11:36 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart towed a paying customer

The Walmart on 2004 Pleasant Blvd. does not offer dedicated parking for expecting mothers. Because the parking lot was very full and I did not want to walk a long way with my "little one", I parked in the handicapped spot. I know this was a mistake, but what Wal-Mart did was even worse. I was only in the store 15 minutes (5 minutes getting milk and shampoo, 10 minutes checking out), . When I came out, my car was gone;. I freaked out?. I went the the customer service desk and some snooty manager came over and said they contract a private company to patrol the parking lot and that MY car was probably towed!. MY CAR! He could have given me a warning but no - Wal-Mart decided to TOW A PAYING CUSTOMER!

In addition to having my car towed, I now had to pay a Taxi to pick up my car, and now I am stuck with a $50 towing charge, $25 storage fee, and a $200 fine!. I went back to this location to see if Wal-Mart would help me with the fine?. They again OUTRIGHT REFUSED?. My husband works at Wal-Mart's Home Office and he knows that Wal-Mart shouldn't treat customers like this?. I told him about this and I know the manager of this store can't be proud of the company towing paying customers from the store's lot.

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
9:30 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart made my blood boil, and made me want to hit my son.

Every time I go into the Walmart in Sevierville, something happens that makes my blood boil! I will give you the 2 worst incidences. I was returning a pair of pants that did not fit my son. I had misplaced the receipt, but was just going to swap sizes. I walked just to the end of the mat at the front door, then remembered I had to check the item with the door greeter. She refused to check it "because she saw me come from inside the store". Again, I only got to the end of the mat at the front door, didnt even hit the tile yet. I went to customer service, told them what happened with the door greeter, but luckily they exchanged the pants. I was just beyond irate with the door greeter accusing me of stealing.

I went to the pharmacy one day to fill my son:s medication because I knew that they carried the generic. I was told it would be about 45 mins. I did some shopping and checked back after about an hour. I was told it would be another 15 mins. When they finally called me up, they said they were out. I threw a fit that they wasted over an hour of my time! Needless to say, I didnt but anything! Avoid at all costs

Read full review of Walmart and 13 comments
Update by baseballmom2005
Jun 23, 2012 9:39 pm EDT

My son does not live with me. That is why I don't know the size of his clothing. He lives with my grandparents because they said that I am not fit to take care of him. They went to court and everything to take my son from me, so get your facts straight before you assume that I am a mother that does not know the size of her son's clothing.

I did not hit him, because I don't want to lose him. You don't know what it is like. I am a young mother. My son is seven years old. I am 23 years old. I had my son when I was only 16. I do admit I have anger issues.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
13 comments
Add a comment
English Ian
English Ian
GB
Send a message
Jun 30, 2012 7:34 pm EDT

yep... this complaint is total fraud and [censored]e... hit yer son! wot a lot of bollox.

H
H
Hilory conner
Gowrie, US
Send a message
Jun 30, 2012 9:49 am EDT

Or slimjim, whoever posts these kinds of bogus complaints on my3cents. Tasha, and Kevin, never heard of them on my 3cents. It could also be Michelle Connery.

H
H
Hilory conner
Gowrie, US
Send a message
Jun 30, 2012 9:47 am EDT

Actually I believe it is either Drenda posting this or Iron fist(or whatever that losers name is)

F
F
father of triplets
Rosemary, CA
Send a message
Jun 24, 2012 9:40 pm EDT

Also I believe the person posting this and the Petco review is Tasha and or Kevin.

F
F
father of triplets
Rosemary, CA
Send a message
Jun 24, 2012 9:36 pm EDT

I might be wrong here, but I believe you are the same person who threatened to poison the pets at Petco. You don't have a son, and you are just posting this for attention. Seriously if you did want to hit your son over this and this is for real, I hope your parents get a hold of this review and use it against you to keep your son from you. However I doubt this is real and I believe you just posted this for attention.

W
W
what really happened
Donnelly, US
Send a message
Jun 23, 2012 10:37 pm EDT

Integrity is best

No one accused her of anything. The greeter simply said that she could not put a tag on the pants since she did not see her bring them in. That and the fact that she had no receipt was a red flag.

The Lidman Foundation
The Lidman Foundation
Lewisville, US
Send a message
Jun 23, 2012 9:56 pm EDT

shut it tasha troll

Q
Q
Quark Kent
Camanche, US
Send a message
Jun 23, 2012 9:51 pm EDT

When they finally called me up, they said they were out. I threw a fit that they wasted over an hour of my time! "

Real mature behavior from an adult.

R
R
Ray Heid
Fort Dodge, US
Send a message
Jun 23, 2012 9:49 pm EDT

You know what, it is not a matter of her bringing in the pants from inside the store or outside the store, the customer is always right.

J
J
jeweIrybiz
Fairview, US
Send a message
Jun 23, 2012 9:46 pm EDT

You know what these stores make millions and they should not be too hard on someone who steals. This person did not even steal. Even if she did, what if she needed the money for her son's clothing because she did not have a job and be able to afford the clothing.

ComplaintsBoard
S
1:42 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I haven't complained to management about this, as it's been some time and I was still underage when it happened. Mother didn't wish to complain.. They have an employee that we kept ending up in his line with alarming regularity. If we were buying poisonous items...sprays, cleaners, flea and tick things for the pets...he would just haphazardly put them into...

Read full review of Walmart
ComplaintsBoard
W
12:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My son just turned 16 years old, and applied at Wal-Mart. He was so happy when they called him for an interview. He came home and told us he had the job. Next, he went in for the so-called orientation where they sent him for a drug test. He did it and passed. Then they had him fill out information for a background check so he did, and then he waited and...

Read full review of Walmart and 13 comments
ComplaintsBoard
T
10:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart stark fl walmart manament suck!!

my Son worked for walmart where he worked with a man that harassed him all the time, after the loss of his Grandmother this man came up to him and said why is it taking so long for the burial?" I'm sure shes about ripe and is green and has maggots in her eyeballs by now, my son walked away at that point.latter reporting this man once again and asking to be transferd to another part of the store was told he would be.things got so bad that this man would get in my sons face and say things like why didn't you do your F#%&$#% job after months of being bullied by this man he felt that he had no other choice but to quit his job.the man is still trying to cause trouble for my son by.management did NOTHING to stop this I later found out that one of the managers that this was reported to Is sleeping with a young girls that my son was talking to that worked there.

Read full review of Walmart
Update by Tammbreea
Sep 03, 2012 2:36 pm EDT

Well yr right about one thing third part reviews are useless, as far as my sons upbringing goes he was raised by both of his parents (that would mean myself and his father) of whom i have been married to all of my sons life, we have never been on welfare or never lived in a trailer park, oh and my husband has always provided for his family...not that i think those things make you a bad person .i can see how someone like you would say this maybe this is how you were raised or how you raised you're (son) maybe this man has always treated ppl badly just because it makes his feel like a"real man" after all he's 57 years old and working as an part time associates at walmart. .

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
9:29 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart almost kicked out of your store.

I went to one of your stores and I was weighting in line, I had to wait 2 whole minutes!. One of the items I wanted scanned at the wrong price so I called the cashier a dummy|. The cashier refused to serve me;. I told him to call the manager". The cashier informed the manager that I called him a dummy!. He asked me if this were true and I said no, . Then he asked the customer behind me if this were true and the customer said yeah he heard me call the cashier a dummy, . The manager told me to leave the store. I then apologized to the cashier and he said that since I lied to him I had to leave the store. I told him that my husband wanted me to pick some groceries for him because he had a craving. He told me tough, there is a grocery store in the same plaza and I could pick up my stuff there. I also informed him that my husband works at Home Office and the reason that I was shopping here was because we get a discount. They person behind me told me to just leave the store and said that I was being rude. I wanted to slap her and I would have too if she did not have her three sons probably (9) and (12)(12) with her. After arguing with him for five more minutes he said if I apologize that I could still shop at his store. I apologized to the cashier The manager then asked the cashier if he wanted to cash me out. The cashier said no. The manager asked me to get into another line. I told him that he said I could shop in the store as long as I apologized to the cashier which I did. He said he is not breaking any promises and told me that if the cashier did not want to serve me he is not going to force the cashier to do so. I told him I am not waiting another three minutes. He told me I either get in another line or get out of the store. At which point the lady behind me made another rude comment about me to another customer and the other customer agreed that I was rude. My husband who works at Home Office will be hearing about this.

Read full review of Walmart and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
J
J
JoseTexas
Houston, US
Send a message
Jul 19, 2012 1:30 pm EDT

For what purpose is she trolling?

X
X
XenoMiang
Dallas, US
Send a message
Jul 19, 2012 12:39 am EDT

This is an obvious troll

J
J
JoseTexas
Houston, US
Send a message
Jul 19, 2012 12:23 am EDT

Mrslea, If you did that with me behind you, you would end up in a body bag.

S
S
Silicon Style
Cleburne, US
Send a message
Jun 20, 2012 1:44 am EDT

Insulting cashier, then lying about it...

Hmmm...this should probably be forwarded to Wal-Mart HO, for if they do make a complaint, as it's bound to be an even more twisted, confusing saga.

ComplaintsBoard
M
9:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart not my job to take my bags off the caurosel.

Last few times I've been into Walmart, I have been the one pulling my groceries and other purchases off the caurosel. It is the cashier's job to put customer's bags into their cart to prevent the customer from leaving the store w/o some of his or her purchases. The same cashier too each time, Michelle, at the newer Walmart in Rogers, AR at Pleasant Crossing. I scolded her for it, but I did not tell management. I will next time, and I will tell my husband also.

Read full review of Walmart and 2 comments
Update by MrsLea
Jun 16, 2012 9:28 pm EDT

My husband said it is not her job to give me my purchases and we had a huge fight thanks to her.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
W
W
WestCoastLover
Recently moved to Toronto, CA
Send a message
Jun 25, 2012 1:01 pm EDT

Deezil: I've worked customer service. There are people in this world that are legitimately like that.

W
W
WestCoastLover
Recently moved to Toronto, CA
Send a message
Jun 25, 2012 12:03 pm EDT

MrsLea, after reading a number of your complaints, I cannot decide if you are just overly whiny, poorly socialized with an over-inflated sense of entitlement (who should voluntarily become a shut-in for the rest of our sakes), or a fake account. I'm leaning more towards the latter--I find it hard to believe you could want to share this many ###ic tales with the rest of the world and yet be so oblivious of your own self-centeredness.

ComplaintsBoard
S
9:09 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart vision center

All I can say is that Walmart should hire real eye Dr's for their Vision Centers. I have been back and forth with the IDIOT at WalMart in Pittsburg, KS. He acts like he knows everything and I don't have a clue about how my contacts and glasses are affecting me. I have been back 3 times in 1 month to let him know that my new glasses not only do not fit correctly but more important are making my eyesight worseand not better. My contacts are killing me, his solution...wear them a little longer, then come back and let me know. I know I should have known better, but they rope you in with all of the advertising and marketing to make you feel like you are making the right decision by trusting these so called eye doctors. Never again!, in fact I'm never going to spend another dime at Walmart for anything, not even a pack of gum. I understand that complaining against Walmart is like fighting City Hall, but hey, a movement has to start somewhere, right?

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
7:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to Walmart with the intention of buying watch batteries for several watches I own. The employee at the counter took each of the five watches lifted them up and stated: this is not from here x5 and said she could not help me. We cannot open your watches and cannot allow you to use our tools. I never asked to use the tools. I picked up my watches and...

Read full review of Walmart and 7 comments
ComplaintsBoard
P
9:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walmart mad mother

I was at Walmart on Friday evening just running some errands and was waiting on my friend to finish her check out. I was waiting on the side and was just surfing on my phone all of a sudden a girl came running towards me crying and screaming. There were two hug racks behind me with gardening items and there was little space between two space and the girl started climbing up the rack crying and scream and her dad was right behind her and looking at his face he looked really mad and he tried to pull her down. I pushed my card on the side, moved to corner and like everyone else in was looking at the girl and was shocked with her behavior. All of a sudden girls mother came with two little girl and she was standing in check out line, I guess I had a really weird look on my face at the time. Mother screamed out loud "does anyone has any problem with a child with bipolar disorder" ! I wasn't aware she was telling me I looked at her and looked back down still surfing on my phone trying to avoid whatever was happening. Mother got louder and said "Do you have any problem as you rolled your eyes at me" at this point I was annoyed but I didn't say anything all of a sudden she walked to my face and still being loud she said " Do you have any problem, mind your own ###" ! and all I said to her was " I am not talking to you " she still kept going on about her child having disorder. There were about 20 people standing there and after the mother stopped yelling at me one guy asked the father if he need help. I just don't understand what I did wrong? I was just standing there minding my own business and staying out of their way and still got yelled, I was unaware of girls situation but i don't think i should be yelled. The manager was standing right there and just looked instead of doing anything.

I feel bad for not apologizing, if they though i did anything wrong. I think the mother was embarrassed and just want to be mad at someone to take out her frustration.

Read full review of Walmart and 1 comment
Hide full review
1 comment
Add a comment
A
A
aliwithani84
Albuquerque, US
Send a message
Jun 09, 2012 7:01 pm EDT

Yes there is little brenda.

ComplaintsBoard
H
11:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart ripoff walmart money card visa

Today is just not my day... I used to like wallmart all the way. But I gotta tell you all in the us: never, ever purchase an walmart money card! Ever! I did purchase 3 between yesterday night and today with them, and none I was able to activate. And the refund? Only comes in the mail (if it comes) in 10 business days! Nightmare!
Even calling their corporate didn't help.
And people still says that "the customer is always right"... Uh?
Really?
Not at walmart!

Read full review of Walmart and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
T
T
The Ogre
Shrekville, US
Send a message
Jun 09, 2012 7:13 am EDT

Why weren't you able to activate? I got the card and have never had trouble with it.

ComplaintsBoard
Z
10:25 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart declined for exact amount remaining

i had exactly 20.12 and had an purchase for exact 20.12 and it declined. i was hoping to get down to zero so that i could close the card and it doesnt work that way. They are cheating in hope to countine the money card bunsiess, and according to their policy, they dont give credit (sending check for the amount) for closing.

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
10:27 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart 15th complaint (another terrible store)

Since I keep having trouble at the Springdale store I decided to go to the next closest store. I went to the Roger's store instead. The employee I asked for help with completely ignored me when I asked her to find some Lysol. Yeah she was stocking the shelves. I had to repeat myself five times and she still ignored me. Finally I tapped her on the shoulder and she acknowledged me and told me where I can find the Lysol. I complained to the manager about this and he told me that she was hearing impaired. Well if she is deaf why did you hire her in the first place. Hiring her can be both dangerous to customers as well as herself if she cannot hear. I told the manager that there are many people who applied for her job and he had to hire the one who is dumb. He told me that she is a hard worker, and all I have to do to get her attention is tap her shoulder. This is easy for him to say, but if a man tapped her shoulder they risk being accused of sexual harassment so they won't tap her shoulder and just think she is some ### unwilling to help. I told them that I would be telling my husband about their poor hiring practices. I went home and informed my husband about this lady they hired. If he had been on the hiring committee she would never have been hired.

Read full review of Walmart and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
J
J
JoseTexas
Houston, US
Send a message
Jul 19, 2012 12:18 am EDT

Irene S and the troll Mslea need a good old fashion beatdown, I would just love to make them impaired. A pistol to the ears would do the trick. That way they can become hearing impaired as well. I hope Irene S and Mslea drink themselves some chlorine bleach, and become blind! Maybe a chemical explosion can happen, in which they both lose their eyesight!

I
I
i said_it
CA
Send a message
Jun 07, 2012 1:29 pm EDT

To GEOMMM: as with all the rest of us, you got suckered in. Otherwise you wouldn't have posted anything at all. You could have just ignored the post and moved on. But instead you chose to comment on the post, albeit, a warning that its most likely fake post just to get a rise out of someone. But if you placed a comment, as myself, you got suckered in. HA HA

M
M
Molly Sheppard
US
Send a message
Jun 07, 2012 10:49 am EDT

I find both the letter and the comment by Irene S to be highly offensive. Being deaf does not mean you are unable to work and be productive in the world. The woman would not sue for sexual harassment if she was tapped on the shoulder. That is ridiculous.

Disabilities come in all shapes and sizes. Some have physical or emotional disabilities. Then there are those who have disabled themselves by being self-righteous haters who think the world revolves around them and that others are put here to hinder their fabulous fabulous life. These are the people I feel sorry for. They have too much hatred in them to see how wonderful the world truly is and the beauty and uniqueness of each person on the earth.

U
U
Upset and angry grandmother
Johns Island, US
Send a message
Jun 07, 2012 10:35 am EDT

I myself am disabled and find the review and the comment by Irene S offensive. As long as she has the qualifications and can do the job that she is required to do why have a problem?

I
I
Irene S
Dade City, US
Send a message
Jun 07, 2012 10:33 am EDT

You are right she should not be working. Why do they insist on hiring employees with disabilities. Usually their greeters have mental problems and are ###ed in my area. Don't hire rejects just to make yourselves look good.

ComplaintsBoard
A
8:20 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

When a disabled person, who was driven to Walmart after a 3 week period of not leaving his house is arrested and separated from his $230.00 worth of groceries and his wife and his medication(because they are narcotics) all because he misplaced a baseball, and it didn't get scanned at the register. Loss prevention was waiting for him at the door and took him...

Read full review of Walmart and 18 comments
ComplaintsBoard
M
12:24 am EDT

Walmart if you value your eye sight, stay away

Dr. Broca at Walmart vision misdiagnosed my eyes and became outraged when told. The court in Kingman misplaced my compliant several times to prevent me from having my small claim heard. Intelligent Dr. Broca hired an attorney and moved the case to the supreme court. I was asking the court for the return of $300. spent on correcting this doctor's mistake. She preferred to paid an attorney than do the right thing. She refused to re-exam my eyes.

In court she was loud, name calling, refusing to answer the questions that I asked of her. She snatched papers out of my hand, all while on the witness stand. I acted as my own attorney. Judge Jill Davis, out of Lake Havasu was asked to here the case in Kingman because after the run around to get my case heard I didn't trust the Kingman's Judges to be fair.

Dr. Broca changed the trial from small claims court, to the supreme court. I asked for a jury trial. First, I was told yes to the jury trial and then no. During the trial, the judge allowed the doctor to do and say whatever she wanted to. I tired of the situation and ask the judge to do something. Then, she asked the attorney to take his client out the court room and talk with her.

No decision was made that day, I received a letter stating that the case is ordered to be dismissed. No explanation. Over a year working on this case for it to be dismissed without a word, as to why. That justice!

Read full review of Walmart
Hide full review
ComplaintsBoard
S
1:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walmart scam

I googled a specific man and got a pop-up telling me 'this is not a joke. you are the one milklionth (I think that was the number) person and you qualify for a $1, 000. gift card'. It turned out that they wanted a lengthy count of my co-ordinates, leading to an 'activation code' at phone no. [protected]. If I had continured, I would be signing up for a $17.00 monthly service. I don't want any of that.

This is a scam, plain and simple, started under the crudest of false promises. I never would have believed Walmart would go so low! Sheila Whitzman. I expect an apology and stop that disgusting cheap practice!

Read full review of Walmart and 7 comments
Hide full review
7 comments
Add a comment
Valerie
Valerie
US
Send a message
Jun 09, 2008 4:31 am EDT

Do Not buy from walmart.com. I paid for product 5 week ago from the site to store they send me a email to go and pick it up. Nobody's can find my order. I've been to the store 5 times and you cant cancel the order with walmart.com theres no one to talk to. My advice don't buy from walmart.

A
A
ashbaymom
US
Send a message
Sep 22, 2011 1:39 pm EDT

I got on-line to set up a trip with Sam's club travel because I had a coupon. I was comforted to see that they utilize Expedia since I use this site all the time for business and person trip planning. I ended up having to cancel the trip 3 days before I was to leave. From a 704.00 trip they would only refund 121.00 because they said that they do not get a refund from the hotel. I have planned numerous trips with Expedia and know that is not their policy. I was put on hold with their "customer service" dept for over an hour and never allowed to talk to a supervisor.

F
F
freetrialsarenotfree2
Lake in the Hills, US
Send a message
May 30, 2012 1:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hand>>>>>>>>>>>Head>>>>>>>>>>>SLAP!

B
B
bloved
Toronto, CA
Send a message
May 30, 2012 1:29 am EDT

That is a scam Shelia, the real Walmart corporation has nothing to do with it. I'm sure they would stop the practice if they could but most of these scams operate outside of North American and the police have difficulty tracking the people involved.

D
D
Donna Strait
Send a message
Jul 10, 2008 7:40 am EDT

The same thing happen to me. They credited my account, but I didn't get a $25.00 gift card. If you need something in 7-10 days don't expect to get it by the date it says. I've ordered other things and nothing is recieved by the due date.

D
D
Donna Strait
Send a message
Jun 25, 2008 6:39 am EDT

Iam going through the same thing. I wish I would have found this site before I ordered. I will never order from walmart.com again!

S
S
Stephanie
Send a message
Jun 18, 2008 3:01 am EDT

If you haven't received your money back for your order yet, go back in, ask to speak to a salaried member of management and tell them you want a refund for your order. They are able to refund your order from the Site to Store computer in the back. Even if they cannot find your order. I know, I run the site to store in my store in RI. What most likely happened is they checked your stuff in and then lost it in the store. Therefore it is their responisibility to refund it to you. Tell them you want your money credited back to your card. If they say they cannot do it, then call 1-800-WALMART and explain your situation. Not only will you get your money back, but you will get a gift card fro $25.

ComplaintsBoard
T
12:14 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart too harsh on child stealing.

As I was entering the store they caught a young child shoplifting. He must have been about 10-11 years old. He was shopping alone. He stole a few trading cards(which by the way are overpriced). I am not defending his actions however I am sure that he learned his lesson. He was crying when they took him in and he promised that he would not do this again. I felt bad for the boy and thought just let him go obviously he made a mistake and you guys are frightening him and he won't make this same mistake again. He did not want them to involve his parents. He promised not to do this again if they did not call his parents. I am not complaining, just felt bad for the boy and thought that he had already learned his lesson and they were being too harsh on him.

Read full review of Walmart and 17 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
17 comments
Add a comment
C
C
cwcivicgrI
Fairmount, US
Send a message
Oct 16, 2012 12:33 pm EDT

Guys, when I made my last post on June 27th I was in denial. The truth is my son really did not steal the XBOX controller but he stole a few other things, and he has been doing the same at Target as well. Right now he was kicked out of school for fighting and beating up a younger disabled boy with MS for his Iphone. I am at witts end and don't know what to do with him.

C
C
cwcivicgrl
La Mirada, US
Send a message
Jun 27, 2012 2:04 pm EDT

CONTINUED: other children the entire time. So I left I called walmarts headquarters and complained. 3 to 5 days and we will see what happens. I'm not a bad mother, I have NEVER stolen and I do not condone it. If my son had done it at they showed me proof he would get punished but I cannot go around not ever believing my child, he would never trust me and then I'd have even more problems on my hands. A simple look at that video before accusations were thrown and a call to the cops if what u thought happened was revealed in a video would of been appropriate. A long over due confrontation was uneccessary, embarrasing to me, and fufilled me with A LOT of anger

C
C
cwcivicgrl
La Mirada, US
Send a message
Jun 27, 2012 1:59 pm EDT

My 12 year old son was accussed today at Walmart for stealing a XBOX controller while he was with me today. My son said he didn't do it. The employee kept badgering so eventually I told the employee why are you speaking to me with such attitude and he said your sons stealing. By the way when were approached the employee had the remote in hand not my son. I asked the employee to see the video he said I don't have to how you. I said let me speak to a manager he said I am the manager. I asked him to leave me alone and he said I can call the cops and I said then do it. I wasn't finished shopping but I was done being harrased so I walked to checkout and this guy followed us. He never called the copa but his manager came, so after all this he was never the manager. She defended him as well and also badgered me as I was unloading a big cart with two o

Regions Bank Employee
Regions Bank Employee
Honolulu, US
Send a message
Jun 07, 2012 10:58 am EDT

So let's stop feeding the animals. I really do need my tax dollars.

Regions Bank Employee
Regions Bank Employee
Honolulu, US
Send a message
May 30, 2012 5:18 am EDT

Deezil,

Please don't be angry because I kicked you out after that whack blow job you gave me. I told you you could come back and suck my dick again until you get it right.

A
A
anonymous123456789012
Ludlow, US
Send a message
May 30, 2012 3:59 am EDT

walmart "security" is a bunch of a-hole wanna be cops! i saw them violently grab a small woman toss her like rag doll! I've seen them chase down another man and start beating him mercilessly! there a bunch of [censored] stain wanna be cops! Maybe have menal defects too, because i know there's no way i'm, or any normal self respecting person, is gonna chase down some one, possible armed and on drugs, for small amounts of poorly made, made in china crap! they act like they caught you stealing from their home or something. and get this after they prosecute you, and you serve whatever they system decides, they have the nerve to send you a $500 bill! a $500 bill for stealing a $20 item, a friend of mine got one of these and it's total BS, you don't have to pay them, for what? the beating they gave you?. I HATE WALMART! this is all besides the fact they use slave labor.

Regions Bank Employee
Regions Bank Employee
Honolulu, US
Send a message
May 30, 2012 3:32 am EDT

The piece of crap should have been thrown into jail. Now its trading cards soon he will be stealing cars. Next, he will be robbing little old ladies in the parking lot. Trading cards are a gateway crime. Kill the little jerk before he strikes Dollar General. When will the madness stop?!

E
E
Etolle cant log in his original account
Dugger, US
Send a message
May 29, 2012 2:13 pm EDT

" 27th of May, 2012 by Ms. Pissed -5 Votes

Seriously you should all stop commenting on my review if you have nothing intelligent to say. As another poster stated this is a legitimate review. I never posted anything wrong. I simply stated my feelings about this situation. You are all reading too much into my review."

This is not your review, this is Too Harsh on Juvenile Shoplifter's review. Unless of course you are the same person trolling we are not commenting on YOUR review.

B
B
Burt Sandblaster
Jacksonville, US
Send a message
May 27, 2012 11:23 am EDT

Why should his parents be notified? BECAUSE HE COMMITTED A CRIME! You do not know that his parents will beat him. I work with children, so believe me, kids can turn on the waterworks when they want to. This child was old enough to know that what he was doing was wrong. He begged them not to tell his parents - which ANY kid will do, not just because they might get beaten. In fact, I have had children beg me not to tell their parents about incidents in the classroom, not because they will be beaten but "they will take away my xbox" or "they won't let me go on the computer" or "I can't watch tv/play with friends" basically they don't want to be punished. Hey, you do the crime, you do the time. Maybe next time he will think before deciding to steal again.

If they had let him go without any repercussions, what lesson would he have learned? That he can con adults into letting him get off when he gets caught?

Children and adults all need to learn that there are consequences for their actions.

M
M
MauiAL50
US
Send a message
May 27, 2012 11:15 am EDT

"Why should his parents be notified. It is obvious that from his parents reactions that the will beat him. He seemed more scared of them than the police." What reaction are you talking about? I see no posts here from the child's parents.

As to Too Harsh on Juvenile Shoplifter - Yes the OP is entitled to her opinion, and so are all of us responding.

Walmart Reviews 0

Looks like Walmart has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Walmart, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Over charge of medication was posted on Mar 21, 2025. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 2838 reviews. Walmart has resolved 755 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.6
10920 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
    Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 36 36 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number
    18%
    Confidence score
    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
    Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number
    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
    Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number
    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 12 12 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
    More phone numbers
  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 25, 2025
  7. View all Walmart contacts
Walmart Category
Walmart is ranked 1 among 124 companies in the Retail Stores category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.