Walmart
Reviews and Complaints

I have been at the same company for 10yrs and have cashed my checks at WalMart for about 5yrs now and I went in last week and they said they could not cash my check and gave me a slip with the # to Certegy Check Services, I called and got someone who does not speak english and all they could tell me was it was to protect customers like me! Protect me from what, it was MY CHECK! I will no longer shop at WalMart, they use an out source company probably not even in the United States and they appearantly have no clue as to what they are doing! TERRIBLE CUSTOMER SERVICE!

I was at Walmart on July 5th. I was checking out. I had 3 little boys with me all under the age of 9. I had all of my grocery on the check out counter and I had a case of beer on bottom of the buggy. Well, I tell my kids to stand by the buggy, 1, so they are not in the way and 2, so no one pick my kids up and hit the door before I can reach them. So this lady had already bagged and rang up all of my stuff except for the beer. She goes to ring it up and then throws her hands in the air and says she can't ring the beer up because of the kid's foot that had touched the box.

I asked her to please ring the beer up so we could leave and she couldn't because it was the law. She couldn't sell it to me even if I took the kids to the car. She also told me that leaving the kids in the car while I purchase beer is against the law as well. They are my damn kids I can do whatever I please with them. She said it was the law and she could lose her job. This is the most ###ed thing I have ever heard. I told her so. She acted like I was buying the beer for them. Mind you, they were all under 9 years old. She was showing out like I had done something wrong in front of God and everybody.

I have tried to call the Walmart there to talk to the management and no one comes to the phone. I will not be going back to this Walmart store ever again. I have been going to this store for the past 15 years. I go 2 or 3 times a week. I spend 2 or 3 hundred dollars a week there. I don't ever drink beer but the point is she acted like a crazy person. I don't ever like to buy beer, but my husband works and he likes to drink so I pick it up for him. She made me feel like I was trying to buy beer for the kids. I was very angry. Had I thought about it, I would have just left her with the whole buggy and the stuff to put up. I just wanted someone to know because I was very upset and can't get anyone on the phone.

Walmart tampa gandy store #4681 price match deception
Saturday, june 23, 2012 I was humiliated, embarrassed, detained, accused of breaking the law, security called by csm beth who was very rude, sarcastic, and accused of recording the conversation regarding walmart’s price match method when I was overcharged more than $7.00.
What walmart’s tampa gandy store #4681 doesn’t want customers to know about “price match”! Beware and do your homework, if you plan to use it to have walmart price match publix (Walmart’s biggest competitor in the area). I am not sure what method this walmart is using, when price matching publix and possibly other competitors. What I do know is the method is deceptive. After cashiers, customer service managers or assistants find the items in the publix circular they enter the prices in at a substantially higher price on many items. Unsuspecting customers are being charge far more than if they buy the exact same item from publix. Unfortunately this has probably happened to myself as well as other customers many times. However on my last visit to walmart I had purchased four of the exact same items at publix the previous day and the cashier at walmart was very slow, therefore this gave me the opportunity to watch as she entered in the prices. This is when I noticed I was being charged as much as $2.50 more at walmart than I paid at publix the previous day. Of course I stopped her, as looked over the other items I discovered a considerable overcharge on all the “price match” items. Upon my request a customer service manager was called to the register. From the moment she arrived at the register she was rude and sarcastic as she told me I should shop at publix if I didn’t like their method and didn’t want to chance paying more, then she accused me of recording the conversation breaking the law, threatened to have me arrested and called security on me. I was humiliated and embarrassed beyond belief. Unfortunately I did not record the conversation, however I do have the receipt from walmart and publix that prove customers are paying more using the “price match” method. Has this happened to you!

I would like to air a complaint to Walmart in regards to their personnel who pickup the buggies in the parking lot. Earlier two boys who are employed by Walmart saw that I was about to pull out of the parking space & they stopped all those buggies behind my car & proceeded to talk to about three different sets of people (seemed anyone they could find) & left the carts blocking me in so I couldn't pull out after they had seen I was leaving. I had to sit there for 10 minutes but not without asking them to please move the carts & them just totally ignoring me. One employee kept laughing to his friend (the other employee) & kept ignoring me, I believe they should be reprimanded by their manager but I've begun to believe that the Walmarts in Macon need to brush up on their hiring. With employees attitudes like that, I believe I will start going to Kroger.

The Walmart on 2004 Pleasant Blvd. does not offer dedicated parking for expecting mothers. Because the parking lot was very full and I did not want to walk a long way with my "little one", I parked in the handicapped spot. I know this was a mistake, but what Wal-Mart did was even worse. I was only in the store 15 minutes (5 minutes getting milk and shampoo, 10 minutes checking out), . When I came out, my car was gone;. I freaked out?. I went the the customer service desk and some snooty manager came over and said they contract a private company to patrol the parking lot and that MY car was probably towed!. MY CAR! He could have given me a warning but no - Wal-Mart decided to TOW A PAYING CUSTOMER!

In addition to having my car towed, I now had to pay a Taxi to pick up my car, and now I am stuck with a $50 towing charge, $25 storage fee, and a $200 fine!. I went back to this location to see if Wal-Mart would help me with the fine?. They again OUTRIGHT REFUSED?. My husband works at Wal-Mart's Home Office and he knows that Wal-Mart shouldn't treat customers like this?. I told him about this and I know the manager of this store can't be proud of the company towing paying customers from the store's lot.

Every time I go into the Walmart in Sevierville, something happens that makes my blood boil! I will give you the 2 worst incidences. I was returning a pair of pants that did not fit my son. I had misplaced the receipt, but was just going to swap sizes. I walked just to the end of the mat at the front door, then remembered I had to check the item with the door greeter. She refused to check it "because she saw me come from inside the store". Again, I only got to the end of the mat at the front door, didnt even hit the tile yet. I went to customer service, told them what happened with the door greeter, but luckily they exchanged the pants. I was just beyond irate with the door greeter accusing me of stealing.

I went to the pharmacy one day to fill my son:s medication because I knew that they carried the generic. I was told it would be about 45 mins. I did some shopping and checked back after about an hour. I was told it would be another 15 mins. When they finally called me up, they said they were out. I threw a fit that they wasted over an hour of my time! Needless to say, I didnt but anything! Avoid at all costs

My son just turned 16 years old, and applied at Wal-Mart. He was so happy when they called him for an interview. He came home and told us he had the job. Next, he went in for the so-called orientation where they sent him for a drug test. He did it and passed. Then they had him fill out information for a background check so he did, and then he waited and waited and waited for them to call him to start work. He then got a copy of the background report in the mail with a clear background, nothing on it and called Wal-Mart to find out when he can start working. They told him to call the background place and give them permission to let Wal-Mart have the information, so he did, several times back and forth phone calls, .

He received another background check:. Finally, the background check company told him he didn't get the job and they sent him a turn down letter". He went to Wal-Mart and they said that is their policy|. It turned out that when he filled out the paper work for the background check, they told him (while he believed he was an employee, an implied verbal contract by Wal-Mart) to put everything he ever did on the paper; if he got in trouble for anything, put it on the paper'. He did get in trouble as a minor (he still is a minor) and the records are sealed, of only minor fractions of the laws, that of a misdemeanor!. But he listed everything anytime he had a situation when the police were involved?. They told him to put everything down because if they found something that he didn't put down, he would lose his job?. And then when he was found clean with nothing on his record, they fired him or reversed the hiring because of what he had put down on the form.

I am so angry that this is Wal-Mart's policy, and I intend to make people aware of this policy, also to suggest people don't shop there anymore. Being a student in the College of Legal Studies at Kaplan University, I feel his civil rights have been violated as well as him being a minor and assumed Spanish but because of his background was discriminated against. This was his very first job, so it really sucks he went to such an awful place for employment, but the one who misses out is Wal-Mart. My son is a genius with computers, and is gifted as named by the schools for some extremely high scores (100%) on state tests; probably one of the hardest workers, biggest team player, and the least likely to steal. I don't think that Wal-Mart could have had a better employee, but now I know why they are always short on staff, who are overworked and treat customers like they are a burden, and have to lock everything up so no one can buy it, instead of a staff that is friendly and can help customers with questions, much less releasing the merchandise into a good paying customer's hands.

I can't tell you how much money they have lost because of the lock down of merchandise. Anyways, I don't shop at Wal-Mart anymore and I feel Americans should boycott a store that violates the civil rights of the American people especially its youth. When you are 16 years old, you can't have much of a background. Are they kidding me?

my Son worked for walmart where he worked with a man that harassed him all the time, after the loss of his Grandmother this man came up to him and said why is it taking so long for the burial?" I'm sure shes about ripe and is green and has maggots in her eyeballs by now, my son walked away at that point.latter reporting this man once again and asking to be transferd to another part of the store was told he would be.things got so bad that this man would get in my sons face and say things like why didn't you do your F#%&$#% job after months of being bullied by this man he felt that he had no other choice but to quit his job.the man is still trying to cause trouble for my son by.management did NOTHING to stop this I later found out that one of the managers that this was reported to Is sleeping with a young girls that my son was talking to that worked there.

I went to one of your stores and I was weighting in line, I had to wait 2 whole minutes!. One of the items I wanted scanned at the wrong price so I called the cashier a dummy|. The cashier refused to serve me;. I told him to call the manager". The cashier informed the manager that I called him a dummy!. He asked me if this were true and I said no, . Then he asked the customer behind me if this were true and the customer said yeah he heard me call the cashier a dummy, . The manager told me to leave the store. I then apologized to the cashier and he said that since I lied to him I had to leave the store. I told him that my husband wanted me to pick some groceries for him because he had a craving. He told me tough, there is a grocery store in the same plaza and I could pick up my stuff there. I also informed him that my husband works at Home Office and the reason that I was shopping here was because we get a discount. They person behind me told me to just leave the store and said that I was being rude. I wanted to slap her and I would have too if she did not have her three sons probably (9) and (12)(12) with her. After arguing with him for five more minutes he said if I apologize that I could still shop at his store. I apologized to the cashier The manager then asked the cashier if he wanted to cash me out. The cashier said no. The manager asked me to get into another line. I told him that he said I could shop in the store as long as I apologized to the cashier which I did. He said he is not breaking any promises and told me that if the cashier did not want to serve me he is not going to force the cashier to do so. I told him I am not waiting another three minutes. He told me I either get in another line or get out of the store. At which point the lady behind me made another rude comment about me to another customer and the other customer agreed that I was rude. My husband who works at Home Office will be hearing about this.

Last few times I've been into Walmart, I have been the one pulling my groceries and other purchases off the caurosel. It is the cashier's job to put customer's bags into their cart to prevent the customer from leaving the store w/o some of his or her purchases. The same cashier too each time, Michelle, at the newer Walmart in Rogers, AR at Pleasant Crossing. I scolded her for it, but I did not tell management. I will next time, and I will tell my husband also.

All I can say is that Walmart should hire real eye Dr's for their Vision Centers. I have been back and forth with the IDIOT at WalMart in Pittsburg, KS. He acts like he knows everything and I don't have a clue about how my contacts and glasses are affecting me. I have been back 3 times in 1 month to let him know that my new glasses not only do not fit correctly but more important are making my eyesight worseand not better. My contacts are killing me, his solution...wear them a little longer, then come back and let me know. I know I should have known better, but they rope you in with all of the advertising and marketing to make you feel like you are making the right decision by trusting these so called eye doctors. Never again!, in fact I'm never going to spend another dime at Walmart for anything, not even a pack of gum. I understand that complaining against Walmart is like fighting City Hall, but hey, a movement has to start somewhere, right?

I was at Walmart on Friday evening just running some errands and was waiting on my friend to finish her check out. I was waiting on the side and was just surfing on my phone all of a sudden a girl came running towards me crying and screaming. There were two hug racks behind me with gardening items and there was little space between two space and the girl started climbing up the rack crying and scream and her dad was right behind her and looking at his face he looked really mad and he tried to pull her down. I pushed my card on the side, moved to corner and like everyone else in was looking at the girl and was shocked with her behavior. All of a sudden girls mother came with two little girl and she was standing in check out line, I guess I had a really weird look on my face at the time. Mother screamed out loud "does anyone has any problem with a child with bipolar disorder" ! I wasn't aware she was telling me I looked at her and looked back down still surfing on my phone trying to avoid whatever was happening. Mother got louder and said "Do you have any problem as you rolled your eyes at me" at this point I was annoyed but I didn't say anything all of a sudden she walked to my face and still being loud she said " Do you have any problem, mind your own ###" ! and all I said to her was " I am not talking to you " she still kept going on about her child having disorder. There were about 20 people standing there and after the mother stopped yelling at me one guy asked the father if he need help. I just don't understand what I did wrong? I was just standing there minding my own business and staying out of their way and still got yelled, I was unaware of girls situation but i don't think i should be yelled. The manager was standing right there and just looked instead of doing anything.

I feel bad for not apologizing, if they though i did anything wrong. I think the mother was embarrassed and just want to be mad at someone to take out her frustration.

Today is just not my day... I used to like wallmart all the way. But I gotta tell you all in the us: never, ever purchase an walmart money card! Ever! I did purchase 3 between yesterday night and today with them, and none I was able to activate. And the refund? Only comes in the mail (if it comes) in 10 business days! Nightmare!
Even calling their corporate didn't help.
And people still says that "the customer is always right"... Uh?
Really?
Not at walmart!

i had exactly 20.12 and had an purchase for exact 20.12 and it declined. i was hoping to get down to zero so that i could close the card and it doesnt work that way. They are cheating in hope to countine the money card bunsiess, and according to their policy, they dont give credit (sending check for the amount) for closing.

Since I keep having trouble at the Springdale store I decided to go to the next closest store. I went to the Roger's store instead. The employee I asked for help with completely ignored me when I asked her to find some Lysol. Yeah she was stocking the shelves. I had to repeat myself five times and she still ignored me. Finally I tapped her on the shoulder and she acknowledged me and told me where I can find the Lysol. I complained to the manager about this and he told me that she was hearing impaired. Well if she is deaf why did you hire her in the first place. Hiring her can be both dangerous to customers as well as herself if she cannot hear. I told the manager that there are many people who applied for her job and he had to hire the one who is dumb. He told me that she is a hard worker, and all I have to do to get her attention is tap her shoulder. This is easy for him to say, but if a man tapped her shoulder they risk being accused of sexual harassment so they won't tap her shoulder and just think she is some ### unwilling to help. I told them that I would be telling my husband about their poor hiring practices. I went home and informed my husband about this lady they hired. If he had been on the hiring committee she would never have been hired.

When a disabled person, who was driven to Walmart after a 3 week period of not leaving his house is arrested and separated from his $230.00 worth of groceries and his wife and his medication(because they are narcotics) all because he misplaced a baseball, and it didn't get scanned at the register. Loss prevention was waiting for him at the door and took him straight to jail. He paid the $550.00 to get out of jail, but not but not before being handcuffed on a metal seat for the 20 mile trip to the jail with no way to stretch out my legs, which began to spasm. Although the sheriff's dept. was in possession of my prescriptions, they would not dispense them to me, and put me in the rubber room at the jail. He was in so much pain and the atmosphere only exasperated the issue. The dropout jailer dude would only tell Him that he was no doctor so he couldn't give him his (already prescribed) medication. He was only guilty of putting the baseball in his pocket long enough to answer the phone, but the content of the phone call distracted him so much that he had no recollection of placing the baseball in his pocket. He had 3 other items in his hand and those products did make it into the cart, and past the cash register. The main complaint is the lack of humanity on the part of the system, from the brainwashed employees of Walmart that think it is okay to haul disabled people to jail when it could have been cleared up right there on the spot, it was clearly a misunderstanding, and should have been handled as such. The complacency of the police dept. for allowing this arrest to occur, when they could have easily just allowed him to pay for the baseball and go home with his wife and groceries. The demand for money on the part of the legal community in my area, $1, 500.00 to handle the case. He was told that one particular lawyer had 20 walmart theft cases already this year...at $1, 500.00 a pop! Well, he went to talk to the prosecutor himself and got a pre-trial diversion, for $374.00. He was also required to attend a drug abuse evaluation which will cost something I'm sure. Here is a list of all the charges, I'll copy each one from the receipt given to him, except the booking charge, which was taken out of the $32.00 he had in his pocket when he was booked in, without his knowledge or whatnot, but it's not conversion if they do it. State Court cost: $84.00, County Court Cost: $32.40, City Court cost: $3.60, Automated record keeping $4.00, Clerk Record Perpetuation: $1.00, Public Defense Administration Fee: $5.00, Judicial Insurance Fee: $1.00, Judicial Salaries Fee: $19.00, Court Administration Fee: $5.00, DNA Sample Processing Fee: $2.00, Document Storage Fee: $2.00, Criminal-Diversion Fee: $170.00, 10% Cash Bond Administration Fee: $45.00. So there is my complaint. This system is just out to strip as much money from anyone caught up in it. I pray you all well...may you avoid getting wrapped up in a criminal case..it can be expensive, guilty or not. BTW, the loss prevention lady said that she was cutting him a break because she wasn't going to give a no trespass order to him. He is allowed to come back to their store, I don't think this is common practice, unless they know they are arresting someone just because they made a mistake, justifying their whole career I guess. It makes me sick to my stomach to talk about this subject, but I leave you with this...I nor him will EVER set one foot on their property again. Don't shop there, they don't care about you or your community, buy local. That is our lesson learned

Dr. Broca at Walmart vision misdiagnosed my eyes and became outraged when told. The court in Kingman misplaced my compliant several times to prevent me from having my small claim heard. Intelligent Dr. Broca hired an attorney and moved the case to the supreme court. I was asking the court for the return of $300. spent on correcting this doctor's mistake. She preferred to paid an attorney than do the right thing. She refused to re-exam my eyes.

In court she was loud, name calling, refusing to answer the questions that I asked of her. She snatched papers out of my hand, all while on the witness stand. I acted as my own attorney. Judge Jill Davis, out of Lake Havasu was asked to here the case in Kingman because after the run around to get my case heard I didn't trust the Kingman's Judges to be fair.

Dr. Broca changed the trial from small claims court, to the supreme court. I asked for a jury trial. First, I was told yes to the jury trial and then no. During the trial, the judge allowed the doctor to do and say whatever she wanted to. I tired of the situation and ask the judge to do something. Then, she asked the attorney to take his client out the court room and talk with her.

No decision was made that day, I received a letter stating that the case is ordered to be dismissed. No explanation. Over a year working on this case for it to be dismissed without a word, as to why. That justice!