Walmart’s earns a 4.0-star rating from 8341 reviews, showing that the majority of shoppers are very satisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
racism & harassment
Wal-mart isn't fooling anyone! People should stop shopping there, because of the many compliants from customers for mistreatment, to the numerous civil & class action lawsuits that are filed against them every month! For race & sex discrimination... This company is a mockery now, of what founder, sam walton truely envision for the business. All the stupid commercials with this idiot "earl", are pathetic attempts to boost up sales (Serious damage control), after numerous negative news & tv reports of civil rights violations committed by wal-mart, and their constant racial & sexist policies of hiring more women than men, and wrongfully terminating black associates, assualting black customers, and falsely arresting innocent black men for "shoplifting", when no theft accured!?!
The complaint has been investigated and resolved to the customer’s satisfaction.
poor service
I recently had the worst cust serv of any walmart store. One week before my mom's 8oth birthday, I called from out of state and ordered 400 pieces of chicken. The order was confirmed and I was given the total due upon pickup. the day before the party I flew into town, stopped by the store to ensure no issues, . At the deli dept the mgr advised that while...
Read full review of Walmart and 37 commentsblocked passages
Every day starting at approximately 7pm unti closing 11 PM they start bringing out pallets of boxes with different products. They bock the aisles with all kind of merchandise in boxes. They make narrow passages so customers with kids have to be careful navigating these narrow passages. These narrow walkways are shared with employees pulling pallet jacks and merchandise on pallet jacks and customers. This problem is worse on weekends when there are more people and especially when there are children. All it is going to take is one small child to get run over by a pallet jack full of merchandise for the store to STOP this practice. This should be done after hours. This started happening about two years ago and has continued. This needs to stop as it is very difficult to shop and creates a hazardous condition for the paying customers especially. We need to call on Walmart to cease and desist this practice immediately before somebody gets hurt.
The complaint has been investigated and resolved to the customer’s satisfaction.
Oh loll... I just buy something there but I don't pay yet because I suppose to pay by check after I receive my order (oufff it's a chance). I don't like site like that! That's why they have some low price!
Brenda and gatortracks obviously have anti consumer attitudes.
Where is PAm when you need her.
http://www.scamfound.org/f9/index3.html
The captain and toneiile also like walmart
I was hacked they wont return my money
My walmart account was hacked into someone charged on my account $985.95 and I have been trying for ten days now to get my money returned and neither wal-mart.com nor wal-mart money card will do their job! I have done everything that was asked of me and yet they will not return my money. I have got the run around. I spoke with a supervisor and he hung up on me told me that he would have to put me on hold and that was the end of speaking with him. So I say to all do not use wal-mart.com or the wal-mart money card unless you have the money to throw away.
answering the phone
I have called the store a half doz. Times in a row let it ring 20 times each I could not get an answer, do anyone work there?
The complaint has been investigated and resolved to the customer’s satisfaction.
slipping and falling on their floor
I walking down the aisle back to the tire section and slipped and fell on their floor. Due to their lack of caring about their customers. They alleged after their investigation, the store found no reason why I fell. This is outright bull crap, my shoes were in perfect condition which did not cause the fall. How about ove rwaxed floors. They do not desire to...
Read full review of Walmarttire fell off
My friend needed tires and she asked if I would go with her so they would not rip her off...I told her lets get tires online at Tire Rack..She goes no I want to go to Wal-Mart..Ok cheap junk..So we had tires put on at wal-mart we go about 2 miles and boom bang...The tire came off and damaged the car...The idiot forgot to put all the lugnuts in...Only one was on the rim...The car was damaged.. The cost was 1, 200 dollars which wal-mart paid...Good thing we were not on the freeway when this happened...If you want somebody to work on your car that gets 7 dollars an hour be my guest...Not me
capris
I really wish there was a way to contact Faded Glory directly, but as they don't have a website, I guess this will do. I purchased two pairs of Faded Glory denim capris from Walmart. The first time I wore each pair, the zipper broke...teeth came off in the EXACT same spot. Of course, I can't return them because I wore them and took the tags off. I do know that because of this, I will NEVER buy Faded Glory brand again and I will make sure everyone I know and don't know (gotta love Facebook, Twitter, Tumblr, etc...) about this. This is clearly shoddy construction and lack of concern for quality of product. Disgusting what companies get away with these days.
You could have just given the link Iron Muffin. No need to be a [censored]. Why are you on this site? Apparently not to help people.
free $1,000 gift card scam
Beware of Walmart offering a free $1, 000.gift card click here you will be filling out surveys for hours on end and you will be getting emails sent to your email box from Companies you clicked no on not to get email offers from, and you will be wasting the better part of your day unsubscribing & deleting emails from your inbox from companies you did not wish to do business with or, get junk emails from some of which you will have to mail a letter to the company to unsubscribe from their emails. If it sounds to good to be true it is.This Walmart Customer will now be considering other places to do my shopping, their loss i just spent over $200.00 there the other day
Is kind of late to comment BUT this is not a wal mart scam-I just found out today-I oo recieved a text msg after i took their survey saying i had won th 1, 000 gift card-gave up in disgust and have been cursing wal mart since-found out today that scammers are somehow getting info-unfortunatley am still angry with wal mart as their attitude seems to be they can, t do anything about it-have ignored every e mail i sent to them Maybe if enough people threaten to stop shopping they will pay attention(HA!)
motorized shopping carts
I have a complaint about the motorized shopping carts for the disabled and handicapped. My elderly mother MUST use them to shop. Today she had to leave the store in TEARS, without her groceries, because the battery died in the middle of her shopping! AND this has happened BEFORE! The carts need NEW BATTERIES! And the seats are too high on them. Since...
Read full review of Walmart and 55 commentscashier stole from my six year old.
Your Erie, Michigan store hires the rudest cashiers. When my son was three years old he picked up a chocolate bar and wanted it. This was after I cashed out. The I asked if my son could have the chocolate bar because I did not want to get in line. She said I have to pay for it. I said come on he is only three. Then I made my son put the chocolate bar back...
Read full review of Walmart and 27 commentscashing a money order
I bought a 1000.00 money order yesterday & didnt use it so I went to get my money back & walmart would not cash it.We had 2 checks stolen way over 2 yrs ago & had to repay them & they were supposed to take this off of our record but did not !!! Now I am stuck with a 1000 money order & have no other money to my name.My 3 grandbabies will have to do without...
Read full review of Walmart and 5 commentsnegligent management
Apalachee pkwy walmart management tawanna was rude angry because I told her that one of the workers was throwing electronics on the shelf. Alot of workers are complaining of low pay. The store on tennessee st. At night time is lax. I complained to a employee name peter and he refused to call the manager. I located a employee named harriette and she pretended to call management. There is more but to sum it up tallahasse walmart is going downhill.
CAPS LOCK
treat you like cattle
Shopping at the Aiken, SC can be dangerous since the Walmart employees seem to think the customer does not have the right of way in the store. When they are moving merchandise through the store on large pallets, they will run you down if you do not get out of their way. All the while they will say excuse me, but they should be saying “I’m gunna mow you down!” Last Saturday I was in the store with my little boy in the cart. We were browsing the toy department and just leaving that area when a girl pulls a full pallet of merchandise right out in front of us like we were invisible to her. All the while she is chatting with a coworker. I only needed a second to get around her but she did not care that I was trying to get by. Instead I think she expected me to retreat and go all the way back down the aisle to get around her. Then, with us standing there waiting, she just turns right into the aisle we are in and almost runs us down. Although she says “excuse me” this does little to help us. Since we have nowhere to go, I barely make it around her running into the bicycles off to the side of us and bumping over the pallet bottom. I am lucky the cart did not tip over with my little boy inside. As I complain to her about this, she simply acknowledges that she did say excuse me and that she did not see me “because she was busy talking to another employee at the time. GAD! I wonder if she drives a car the same way. I am guessing yes. This situation is all too common at Walmart. I guess the employees do not care whether they run you over or not and surely must not care if you shop there. After my latest experience, at the end I walked my way to the door; throwing out the items I was going to buy one by one as I left the store. I complained to Walmart directly and have not as of yet gotten a response.
The complaint has been investigated and resolved to the customer’s satisfaction.
Sorry but you shouldn't expect 5 star service from a 1 star kind of store. You get what you pay for when you go there whether it is their cheap china made crap they sell or their crappy customer service associate that get's paid exactly minimum wage and not a cent more. If you want cheap ### well...that is the price to pay when you go there. They know that if you aren't happy and don't return that it is okay, there are millions if not billions of people that will so I doubt that you will ever hear from them anytime in the near future.
pornography on pandgital reader
I received order: on 7/19/12 via FEDX. . As I was setting up the unit and becoming familar with it. I went to the movie section and found a PRE-INSTALL pornography installed on the unit showing a couple having sex. I called my local WalMart, Pouslbo, Washington. There was nothing they can do, since I brought it online. I called [protected] and the...
Read full review of Walmart and 6 commentsaccused of theft
went to buy groceries at walmart with my wife and 5 year old daughter last week and I started to check out and as usual most of the lanes were closed and the few that were open were lined up so I did the self checkout after scanning almost 300.00 worth of groceries and bagging all of it I took my things to my pickup and started loading all of it when a man...
Read full review of Walmart and 6 commentssame cashier rude to me
Less than a week ago I went into Jennifer's line. I vowed not to go into her line again, however her line was the shortest so I went in her line. I paid for my stuff in cash and demanded she give me dollar bills and coins which were minted in my year of birth. She owed me $6.52 cents in change. She found a something with my year in the $1 and $5 bills, and two pennies which were minted in my birth year, however she had trouble finding two quarters with my birth year. She had one the year after I was born, but I told her no, I wanted all the change which was minted in my birth year and to go to other registers to exchange the quarter for one minted in my birth year. She refused and said she could not leave the register just for that. I felt like slapping her. I told her that my husband worked for home office and that I would tell him what happened again and he would fire her. He said that is exactly what I said the last time. Unfortunately my husband refused to fire her because she mistreated me last time and I felt like slapping and divorcing him and aborting the baby we created together.
The complaint has been investigated and resolved to the customer’s satisfaction.
All I can say lady is get over yourself. You are rude, childish and
An idiot!
Of course Brenda's sockpuppet Peter adores her. Just like Kermit adored Ms PIggy.
mrslea
Don't tell me...
You went to the Springdale Store, again?
You said you were going to go to Pleasant Crossing from now on!
Please make an appointment ASAP with your OB/ DR.
You may be suffering from Pregnancy Depression.
If you divorce your husband, the Employees will have another thing to laugh at you about.
Check Yourself, before You Wreck Yourself!
No you don't.
This brockman person is obviously the lead troll.
Nobody likes Brenda.
was so angry, wanted to return items but they would not let me
I made a mistake of stealing five DVD's which totaled $60. Everyone does something dumb once in a while. I pleaded with the security guard to let me pay for them but they did not because I lied and claimed I was 17 hoping to be charged as a juvenile. I had also bought some other items on the same trip. I was so angry that they would not let this slide being the first time that I told them I wanted to return the items I purchased. They said no that after the police come(yeah they called the police for a misdemeanor) that I would escorted out of the store and banned for a year. They told me that I would have to get someone else to return the items. The only people I know who can return the items are my parents and if they found out I shoplifted they would be really angry. I also have 11 year old twin sisters. When I told them how my parents would react to the shoplifting when I had to explain why I wanted to return the items they were sarcastic and said I should have thought of this before I stole the DVD's.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello. We all make mistakes and walmart makes so much money, I think they should spare us all. but trust me, they are so cheap, they will probably get every cent out of you. The only shame in this posting is that you stole from walmart, they are so cheap on how they make there products.
does not care about the people who are struggling
I have three kids, and I just had my last one. A child support order was just recently placed on one of my kids fathers and I am already receiving child support from the other one.. I went into Walmart recently and they denied my food stamps because of the new support order.. I haven't even received my check yet, . I couldn't even buy enough food for my kids because of it.. They didn't seem to care either|. Unless you are rich and have a lot of money to spend on their crap goods, I wouldn't go to Walmart.. Go to Family Dollar or your local grocery store, especially if you reveive welfare or wic'. I now have to go back to this Walmart to retreive my food stamp card that I threw at the cashier and manager lady before I stormed out of there this morning!. That was wrong I know, but I was soooooo PISSED!
The complaint has been investigated and resolved to the customer’s satisfaction.
Brenda and the Irishgal finally reunite. I'm sure you two have lots to catch up on. Cheers
rude employee
Lets start off with I been going to that Walmart for just about my hole life, I seen many rude and many good employee's. How ever this one just top it all. I was in line secound time around at the customer service to return an Item that was to small for another size. The first time I stood in line there was only one working the long line, while few other...
Read full review of Walmart and 5 commentsWalmart Reviews 0
If you represent Walmart, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Walmart
Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:
- The specific location or online service of Walmart involved.
- Descriptions of the product or service that led to the complaint.
- The date and time of the incident or issue.
- Any conversations or interactions with Walmart employees.
- Steps you have taken to resolve the issue, including any communication with Walmart customer service.
- The response or lack thereof from Walmart regarding your complaint.
- How the issue has personally affected you, such as inconvenience, financial loss, or distress.
5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.
7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.
Overview of Walmart complaint handling
-
Walmart Contacts
-
Walmart phone numbers+1 (800) 966-6546+1 (800) 966-6546Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 23 23 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone numberCustomer Service+1 (800) 925-6278+1 (800) 925-6278Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone numberCustomer Service+1 (866) 925-2432+1 (866) 925-2432Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number+1 (877) 937-4098+1 (877) 937-4098Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
-
Walmart emailshelp@walmart.com100%Confidence score: 100%Support
-
Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
-
Walmart social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
Most discussed complaints
Don't shop at walmart!Recent comments about Walmart company
Defective apple gift cardOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I am sick of hearing about white against black discrimination and NEVER hearing about how I, a white 52 year old guy in Charlotte NC gets treated like DIRT by the black and hispanic associates at the Galleria Blvd WalMart near my home. I have started driving to the Indian Trail Wal Mart because of the rude, hateful and racist blacks who work at the East Charlotte Galleria WalMart; especially the large black female in the electronics department who ought to be run out of the store for her nasty attitude and total hateful treatment of customers . I want the manager of this store to know you lost more than 500 dollars in sales to your store that night.