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CB Banks Wells Fargo Claims assistance center
Wells Fargo

Wells Fargo review: Claims assistance center

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10:24 pm EDT
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I called to report Wire transfer Fraud at 4:30Am on Augest 24 to report this and they told me I would need to go into the Bank at 9: AM. The banker at Wells Fargo got me a case number WFW230825 001096 and gave me a number I could call to check up on the status [protected]. I called the number and No one could help me. They told me to go back down to the bank. That didn't work. On Sept 1 I got a letter from Claims Assistance center and it said that I authorized a wire transfer. I told them it was not me. Thiat was all my Social Security check $3000. The Scammers name is Jonkerria Dumas.I have been with Wells Fargo for 20+ years and they treat me like a criminal. Wells Fargo said In a letter they consider my inquiry To be closed. I never got a chance and No one from claims talked to me. NO HELP. Poor customer service or NO customer service claim# [protected]. I hope someone cares. I don't feel my money is safe I the bank. This money pays my bills. The bank is supposed to be safe I Don't think so.

Desired outcome: Reimbursement of my Social Security check. $3000.00

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    420 Montgomery Street, San Francisco, North Carolina, 94104, United States
  5. Wells Fargo social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
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what the hell?!
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