Western Union
Reviews and Complaints

Western Union staff were involved in fraudulently taking funds from the intended receiptent ( a two leat employee of ours) when he could not produce a current identity card when asked. His photo ID card had expired one month earlier. Before hand he did complete the form WU asked him to complete to receive funds and he correctly answered the skill testing question. He spoke to the local manger who advised hi mthere wasn't anything they could do. The form which he completed was left in the WU office in Post Bank offices in Wandegeya district of Kampala Uganda in Oct 26th, 2009. The receiptent then contact us, and as the sender we checked the transfer. WU advised that the funds had been received. When we advised they had not been received as intended... they said they would investigate and send us a letter. A few days afterwards a letter arrived advising us that WU had paid the funds as per their contract. If we wanted help we were give an 800 number to call. Sadly the number given does not work from our calling areas (Canada)! WU were not at all helpful. They advised that we would have to have the receiptent have local police investigae and then contact them with details. We are convinced a staff member of WU (or their agent Post Bank were involved in absconding with some $200. This cold only have been accomplished as an "inside" job. We definitely do not intend to use Western Union again.

My house payment is due. I have been in the flash market in clinton, arkansas 3 times this week to pay it through a western uninon money transfer. It is advertised that this location is open until 11 p. M. I have been there before 2 p. M. And they tell me that a manager has to be present to complete the transfer. She is only there between 6 and 2 on monday through fridays. There is no manager there on the weekends. I do not understand why they only have one person able to do this. It is false advertising saying they can do them until 11 p. M. When they don't. I have used western union for years. This is the only location near clinton, ar. Now, because of the stupidity at this location, I will be charged a 40 dollar late payment.

Dear winner,

There is an issue with the western union money transfer nigeria, the sum of 1, 000, 000.00 usd was credited to file number ktu/[protected]/0324 directed in cash, your email address was tagged the owner.

The international monetary fund (Imf) contacted us for your compensation a couple of hours ago due to your allocated security code.

They said that they choose to send it to an email address instead of a name. We are unable to complete a transfer directed at an email address, so we require some more information in order to complete this transfer. Your name, contact address, country, phone number, occupation, age, monthly income, date of birth, postal code.
In order to resolve this problem, please email via western union solicitors fund verification department:the management of western union money transfer, nigeria head office. Dispatched this day.

Mr. Greg cooker

I was behind on my mortgage and asked my sister to lend me a mortgage payment until the end of the month. We decided to try Western Union online to deposit money directly into my checking account.

The WU site said that this would take three days. So I set up an online payment from my bank account to the mortgage company for the fourth day. The money was withdrawn from my sisters account the day she set it up with WU but by the fourth day it never showed up in my bank and my online payment went out, bounced and came back resulting in a 39$ overdraft fee.

My sister called WU and they said that my bank was holding the deposit. I went down to my bank and they said they have no record of any attempt at a deposit from WU.

I insisted that my sister get hold of someone at WU who will take ownership of this problem. Finally she got someone to admit that the deposit batch failed on the WU side and it never went through.

Now I am in default with my mortgage company and the money that my sister was to send me to help out is held up in red tape at WU. I have no idea what to promise my mortgage company. I am screwed and I have been reading that many people have had the same issues with this company.

With Reference to subject matter just 1 week back i receiced one email from benin regarding wining of $800000. Now they want $385 for fund clearance certificate (FCC). You are requested to assist accordinly.

Please find the attached copy of FCC of other victim.

by email id is [protected]@gmail.com

I receive letters like this almost everyday! some people are going to actually believe this crap and do what is asked. it needs to be stopped.

Dear beneficary,
This is to inform you that this office was instructed to pay
Your fund $2.7 million usa dollars by america security
Leading team and america representative embassy between now
Till end of august 2009 per day you will receive the sum of
$5, 000 dollars however be informed that we have send the sum
Of $5, 000 dollars this morning to avoid cancellation of your
Payment you have only four hours to call this office upon
The receipt of this email the maximum amount you will be
Receiving per a day starting from today is $5, 000 in three
Different payments and the mtcn of today is below.
Sender name:.. ahmed umanga
Mtcn………[protected]
Question — — — — — god is good
Test answer — — — — — –god is good
Amount — — — — — — — — $5, 000, 00,
Furthermore you advised to call us as the instruction was
Passed that within four hours without hearing from you. count
Your payment cancelled. number to call is below listed
Manager director office of release order: (+229 [protected]) (
[protected]@live.com)
Thanks and
My regards
Mr adam hall

I am from the philippines and i received an email from a certain Patrick Osula of Western Union Head office Department that i have an unclaimed price money of $5, 000 a day until it i will sum up to $1, 800, 000 USD...but then, before claiming my prize, i should have to send him $250 to in order to renew my payment file as what he stated in his message for me... he gave me his number +[protected] in order me to contact him...
I just wanna ask western union if they have an employee by the name of Patrick Osula and Mr. Samuel Obi...
Please help me to find out if they are existed in that company...

thanks...

While working aboard a cruise ship in feb 09, I sent my paycheque through western union from grand cayman to my mother in canada. Though she had all proper documentation, western union would not give her the money because it totalled over $1000 canadian and they cannot issued cheques for more than $1000. There was no warning of this in grand cayman, on wu's website or any of the paperwork I had. I tried calling locations all around my mother's home, as well as wu's customer service and the agent at wu concluded it would not be possible for my mother to collect the money. My money would have to be sent back to me and I was told I would be issued a refund for the service fee. They sent it to miami (where I was docked) and I walked to a wu branch only to be told there that they could not issue me money at all. On yet another day, I was finally able to collect my original money in puerto rico. However, the service fee was not refunded. The agent there called wu's office and I spoke to someone there who said a letter would have to be written in to their main office in order to get the service fee refunded. I sent the letter in march 09. Upon returning home in june 09, there was still no reply from wu. I called the wu customer service and was told that on their electronic forms it showed my request denied and no letter has been sent out. They have concluded that all of that running around, my money being tied up in their company for a week without any access to it, and the money never being able to be received is a service.

Please don't believe anything you hear from these following scammers : keathy wood johnson : eze obinna and : nnasom samuel.
They are all in this scamming ring together regarding a claim of a deaceased persons estate. They will promise you money for assisting him (Keathy) in claiming a next to kin to such estates.
Subsequently, even after you refuse or not answer they will try to gift you moneys for your efforts,... Be it none.
They come across as christians so be very aware,... Because they are pure evil.

As well, please be aware of scammers trying to get you to pay for : fund clearance cerificates, and funds to pay to the : imf.
Thank's for listening!

5/29/09

To whom it may concern,

It appears that these scammers have a new strategy. If someone refuses to send them money they try to threaten the money out of them.
I got an unsolicited email from them, that said I would get $5000 a day until I got $1.5 million bucks. They asked for no money up front at first but later said I had to send them $175 during phone calls. I never agreed to send them the money because I figured it was a scam. When I checked up Western Union Benin scam web site I found that they had run this game on others before so I refused to send them money without concrete evidence. They told me on the phone that they were urgently trying to get the money out of the country as fast as they could since it was foreign currency. So I asked them to send me proof that this was real and legal. I did not hear from them for several days but, what was sent to me was a strange email that was supposed to be from Interpol. This email claimed that I must send these folks the money within three (7) (?) days or I would be arrested for money laundering.
This all seems very strange to me but, I’m not sue how to handle this. Please advise. I look forward to your prompt response.

Robert Branch
US
[protected]
[protected]@yahoo.com

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Flag this messageINTERNATIONAL INTERPOL POLICE OF BENIN REPUBLICMonday, May 25, 2009 9:18 AM
From: This sender is DomainKeys verified"INTERNATIONAL INTERPOL POLICE OF BENIN REPUBLIC" Add sender to ContactsTo: [protected]@yahoo.com
INTERNATIONALPOLICE
(INTERPOL)
RC-32657, HEATTHROW INTERNATIONAL AIRPORT COMMAND,
LONDON, UNITED KINGDOM

Attn: Robert Branch,

The INTERNATIONAL INTERPOL POLICE OF BENIN REPUBLIC Regards our Investigation is just trying to make you understand that you most finish the process with Mr.Nnasom Samuel, in BENIN within 7working days to get your package to you.

from the information we received here in our office, you are required to go ahead and send them their required amount which is the only hitch to the finalization of the transaction you have with them in Benin Republic.Then after three (7) working days from Today, your package will be transferred as scheduled from our investigations.You are required to receive your package once the transfer of their required fee is not paid by you.

ASSURANCE : From our investigation and final conclusion with Mr.Nnasom Samuel, in Benin Republic, your transfer is to be made within three (7) working days, or you will be arrested.Therefore, you are also required to keep us updated as soon as you finalizes with Mr.Nnasom Samuel,

Note that if the requested transaction most finish between 7 days which is the deadline days given to you, we would have to radio you local Police Authority to inform them about this and also a fax them a Warrant for your arrest which would be effectively made and also you would have to be charged for Money Laundry which is punishable under Article 13 of Section 109 on the world Constitutional Law.

THANKS

INTERPOL REGIONAL OFFICE BENIN
OFFICE IN CHARGE; SUPP. MICHAEL DEEN

Adresse :Rue du Gouverneur Bayol;Boîte postale :BP 1280 - Cotonou; Téléphone :(229) 21.31.40.[protected].31.33.85 Télex :5394 / 5395
Date: 25th Avril 2009

Attention Beneficiary, Victor Duguay,
We are instructed to send your fund to your address in your city from the finacial department here in benin republic by the government of benin stating that the fund is your inheritance money.you will be receiving your fund ( $4, 500 u.s.d ) per day starting from tomorrow and you will receive the total sum of ($USD850.000.00) through our office western union department without any hitch.

i want to use this opportunity to inform you that government is planing to cancell your winner funds and transfer it into benin government transparency accounts due to the fact that you have failed to contact us with our request and claim your fund without any hitch or delay.

you are require to send us our reconfirmation of file charges (R.O.F.C) the sum of $109 usd to enable us reconfirm your payment file from the desk of the federal ministry of finance benin and you will be able to receive your fund without any hitch we are not liberty to deduct the fund since your fund is in escrow suspend account, meanwhile send the $109 usd to us immediately so that you can be able to pick up your first payment freely from any of our correspondent western union office in your state with the information below.

the money have been transfered correctly to your address we will mail you the payment informations you need to pick up your money in any western union arround you correctly but you can not be able to pick the fund until your payment file is been reconfirmed by the government of benin after you have paid the required $109usd.

why we need you to send us the $109 usd usd is that we tried to deduct the fee out from your fund but the minister administrator trust fund of benin republic told us that no one has right over your fund as it have been signed and stamped that no money should be deducted until it gets to your hands for security purpose.

so if you want to track the money and confirm if the funds is transfered enter ourwebsitewww.westernunion.com then click tracking and enter the mtcn number…[protected] enter senders first name…Rodrigue ... Enter senders last name.. Hodonou and click tracking and it will show you that your funds is available for you to pick it up.

Sender Name::::::::::::::::::: Rodrigue Hodonou

Receiver name;:::::::::::::::::: Victor Duguay

Mtcn::::::::::::::::::::::::::::::: [protected]

Text Question::::::::::::::::::::::To Whom?

Text Answer::::::::::::::::::::::: Victor

Amount:::::::::::::::::::::::::::: $4, 500.00 usd

http://www.westernunion.com/info/selectcountry.asp

finaly urgent in sending us the $109 usd to enable us proceed on reconfirm your payment file from the office incharge .Send the fee directly with my name as outline below use it to send the money via western union to enable us pick it from our department here and reconfirm your payment file approval from the federal ministry of finance and commerce your daily payment immediately.

Receiver Name, , , , , , , , , Rodrigue Hodonou
Country, , , , , , , , , , , , , , , , , , , Benin Republic
City, , , , , , , , , , , , , , , , , , , , , , , , , , Cotonou
Text Question, , , , , , , , , , , To Whom?
Text Answer, , , , , , , , , , , , , Rodrigue
Amount, , , , , , , , , , , , , , , , , , , , $109Usd Only.

your urgent respond is highly needed .waiting to hear from you as soon as you receive this message to quicken the process.

Yours in service
Mr Rodrigue Hodonou.
Western Union Benin

I have a minor daughter living in Italy. She is there for one year. I have tried to rely on Western Union to make sure I can send money to my daughter as needed. The first time I went to an agent and the agent took my money and gave me a MTCN for confirmation. My daughter then contacts me and tells me she can not pick up the money because she is a minor. No where on the Western Union website did it tell me this information and Western Union does not educate their agents to know this information either. When I went back to tell the agent this information she did not seem to care anyway. I also sent a letter at this time to Western Union to tell them to add a title of "Important Parental Information" to their contract and to their website and this has not been done NOR have I ever recieved any information back that they even acknoweleged my letter.
Makes no sense my daughter is old enough to be living in another country for a year (on a scholarship to study but she cant pick up money her parents send to her)
Tonight after 7 months of using Western Union and being a (what do they call me?) a Gold Member instead of going into the store (due to time crunch and my minor daughter in need of the money Italy time) I decided to call over the phone to send the money to her. The agent I talked to took all of my information and gave me a MTCN confirmation number and then asked me to hold to go thru some security verification. The next rep which was named Teara ID# 349 again took information and asked questions and then tells me I am not meeting business standards or security permit of Western Union. She told me the money could not be sent. I asked her to hold and I pulled up my online account and behold...the money and the transfer fees were already taken out of my account. I told her to reverse my money IF THEY CANT OFFER THE SERVICES THEN WHY CAN THEY HOLD UP MY MONEY...now I have to wait 48 hours for this to drop off my account. The lady at Western Union told me to call my bank (I made her hold and called my bank from another phone line) the bank customer service rep was also appaulled by Western Union and was asking me to ask the Western Union rep different resolutions for their company to make this right. They could not believe either this company can run your money and then have it held up. It seems they would run the information needed and then tell you rather you meet Western Union business standards before they have the right to ask you your personal banking information and tie up your money for not delivering the goods of their services. Again this is the company I have used for 7 months to send money to the exact same place to the exact same person. The Western Union have given me the title of "Gold Member" and have all of my information from past services on file...I am disgusted with the way I was treated...there was never "thinking outside of the box" never a resolution or solution to the problem and never an attempt made to get with a supervisor to work out this problem. They simply did not care and did not offer any help...Just basically you have to go to a store and start the process all over...oh and by the way...you cant use the money WE CHARGED YOUR ACCOUNT TONIGHT because it is tied up for the next 48 hours! The sad part is I am sure there are many transactions for tons of money people do that make business standards questionable...MY minor child needed 70EUR to pay for something and the dead line was tomorrow...the whole transaction was 115.00 dollars...that sounds like it could be something suspecious...huh? What is suspecious is a company that can offer a service... take peoples private information, , , , CHARGE THEM FOR THE SERVICE and give them a confirmation number and then SAY YOU DO NOT MEET BUSINESS STANDARDS...and when asked they could not give an answer of what that means! Yet they have the right to tie money up like that! There has to be action taken it does not seem like this procedure is fair to the American consumer! Please tell your family and friends...especially if it is a need of a young person who needs to be able to depend on their parents when needed...you can count on family and friends but you cant count on Western Union to do anything but jack up your bank account!

just receive this email
oliviaudo1977 has sent you a message on oliviaudo1977

Attn:My Dear,

now we have arranged your payment of ($1.5Million) One Million five hundred thousand united state dollars in atm payment card to be sent to you through western union money transfer payment: Your payment will sending to you by western union, the amount you will receive per day is $6, 000.00 The minister trust funds of Benin Republic will send you the currently standards track details you need to pick up your ($6, 000.00) payment by western union, you will receive every day till you receive the $1.5Million united state dollars, now no need to send you this atm card because you can not be able to withdraw the atm card due to the atm master card contain large money on it.

The director administrator trust funds have already signed your payment, now you are free to comply with wemaco payment office on this email:( [protected]@hotmail.fr ) however, kindly contact the below person who is in position to release your payment by western union per $6, 000.00 a day.

Dr, Frank M. Alex,
western union department Financial Bank Benin,
Mobile: +[protected]
E-mail: ( [protected]@hotmail.fr )

The financial western union payment canter has been mandated to issue out your payment and you have to stop any further communication with any other person(s) or office(s) to avoid any hitches in receiving your payment. Note that the administrator payment need this details from you to process your payment:

Receiver name---------------
Country---------------------
City------------------------
Tel-------------------------
Test question---------------
Answer----------------------
Copy of your id...

Comply now because as soon as you sent this required details to Dr, Frank M. Alex, is he will start sending your payment by western union

Regards,

Mr. Olivia Udo

second email received

SEND MONEY WORLDWIDE:
OFFICE OF THE WESTERN UNION MONEY TRANSFER.
COTONOU BENIN REPUBLIC/ADDRESS 473 LEU, DE AKPAKPA ROAD.
Welcome to Western Union Tel:+[protected]
[protected]@HOTMAIL.FR

Attin:

Yes, it is true that you were sent a payout of $6, 000.00 according to an instruction from the ministry of finance Cotonou-Benin Republic which indicates that we should be sending to you daily payment of $6, 000.00 everyday.

We have finaly sent you the first instalmental payment of $6, 000.00 but be rest assured that you can never pick the money from western union because, you have not fufiled the necessary obligations due to your transfer.
Be informed that your fund was kept on hold due to an instruction from IMF Office ( International Monetary Fund )so that you may not by any chance pick the fund untill you obtain the clearance certificate;

The IMF and United Nations authority FINANCIAL SUPPERVISSION Team instructed us the western union here to hold the fund and change receiver's name so that you can not pick the money until you obtain the below required document, (Fund Clearance Certificate ) And the IMF further decleared that immediately you obtain the clearance certificate, then the first $6, 000 will be released to you and the correct informations will also be forwarded to you so that you can pick the $6, 000.00 from any western union location nearest to you in your Area.

Here is the informations of the $6, 000.00 your first payout;

Sender Name;= ( SUNDAY NWANKWO)
MTCN;= [protected])
Receiver Name= ( ... )
Amount;=( US$6, 000.00 )
Test Question;= ( ... )
Test Answer;= ( ... )

Please be informed that we can not release the transfer without you having fulfilled all your financial obligation/s as required of the international monetary fund.

Therefore, you need to obtain fund clearance certifiate from IMF office which will cost you $395 only.

Please, I will advise you to make this payment s o that we the western union will release your fund today.

So kindly send the $395 through western union money transfer;

Receiver Name; Patrick Eddy.
Question ; A?
Answer ; B.
Amount ; $395.00
City ; Cotonou
Country ; Benin Republic
MTCN ; (... .)
Sender Name ; (... ..)
Furthermore, the total amount to be transfered to you from this office is $1.5M UNITED STATES DOLLARS ) as instructed by Mr JONA AKIM from the Ministry of Finance Cotonou-Benin Republic.

Regards,
Mr.Frank Alex Western union department
BeninRepublic;

SEND MONEY WORLDWIDE

Send Money Worldwide

Western Union
Welcome to Western Union Tel: +[protected] Consumers have looked to Western Union to help them stay connected to loved ones around the world for more than 150 years. We are a global leader in money transfer services, offering the ability to send money to more than 245, 000 Western Union Agent locations in over 200 countries and territories. Count on Western Union to transfer money, send bill payments, and purchase money orders and prepaid service.

Is Mr. Frank Alex a real person and a director administrator for Western Union in Benin Republic?

Everyone is talking about money problems here...but this is a bit different one...how come these money transfer companies can transfer money from a man to a [censored] for pleasures. May be i'm wrong but i came to know that a man(living in Jeddah, KSA) sent more than 3000 riyals from ksa(Jeddah) to eight different prostitutes who work on net living in different country. In ksa rules and regulation about all these things are really strict and then how come this one man sent money to different countries ( including South Africa, Phillipines and America) for his pleasure and to fullfill his porn desires. Oh by the way he sent all this money to those [censored]s through Western Union Money Transfer ( bank and on net) and through Al Ahlionline Bank ( on net) and he is still doing till now. Ok i agree to this that company didn't know about it and was doing its work, its duty...but this cannot be easly ignored that a man is sending money to eight different girls(prostitutes) living in different countries. This man has also spent money on internet porn chatting site named www.person.com and he paid his bills the way everyone other man pays(throught telephone bills), but there was no complains about that he has paid bills on porn chatting site. (living in Jeddah, KSA). I complained to a similar site about all this but there was no response. Please take some actions. This is not legal. This is illegal.

[protected]@yahoo.com

From office of the western union money transfer.
Cotonou benin republic / address 455 agbokou, ankpa road
Lagotes palar
Web site.. www.westernunion.com

call us on +[protected]

Attn;beneficiary

Please you are advise to go trough this email carefully and and make sure you understand and ready to comply with the contents before replying to it. we are instructed by federal government of benin to transfer your fund to you via our service (western union money transfer) so you will be recieving $5, 000. 00 usd daily untill it complete the correct amount ($2. 5, 000. 00).

Meanwhile you are require to send us the transfer charges which is $275 usd for the $5, 000. 00 that we have already remit to your name because with out that you can not pick the money forit is on hold.

Note: the reason why we need you to send us the $275 usd is that we tried to diduct the transfering fee out from your fund but the minister administrator trust fund of benin republic told us that no one has acess over your fund as it have been signed and stamped that no money should be diducted until it gets to you to avoid any misunderstanding beacuse if any one has acess to that it will involve you loosing your fund, no one has to be trust even your mother or your father.

Here is the information of the one we sent today to you but it will remain on held until you send us our transfer charges of $275 before we can releasese it to you so you can track it with our web site and see that your money is there.

Www.westernunion.com
Sender name: onwnesi emeka
Mtcn : [protected]
Question - - - - - - - - - - - - - - - who
Test answer - - - - - - - - - - - - - - - - - me
Amount - - - - - - - - - - - - - - - - - - - - - - - - $5, 000, 00,

Http: / / www.westernunion.com / info / selectcountry. asp
Finaly update us with he $275 usd to enable us proceed on your payment immediately, below is the information you will use to remit the $275 usd via western union money transfer been our transfering charge for your $5000. 00 usd.

1. receiver name:... emmanuel adili
2. country:... benin republic.
3. city :... cotonou.
4. test question:... a?.
5. test answer:... apple.
6. amount:... $275, usd.

Your urgent respond is highly needed.

Regards
Sir. john booma
Forign operation manager
Western union office benin republic

On December 27th one of my friends was in an emergency situation where he wanted to borrow $200 from me, it was a busy day for me so i did not have the luxury to go to a bank to deposit money to his account. At times like this you would depend on a service like western union. I've used there service before and apart from having to call in to verify your identity each time (even though they should be able to clearly see that i been a customer for a while) never had any major issues with them.

I used the online service and i got the usual email to call into confirm.

------------------
Dear xxxx xxxxx
Thank you for using the Western Union Money Transfer® - Money in Minutes service.
We need additional information in order to provide final approval for your transaction. Please call [protected] to speak with a customer service representative and complete your order.

If we do not hear from you within 24 hours, we will cancel your money transfer and you will not be billed.
Your Money Transfer Control Number [MTCN] is: [protected]
Please use this number for any inquiries.
If you have any questions, please visit us at www.westernunion.com.

Thank you for using Western Union!
-----------------

So i called in and then the customer service personal quickly managed to verify my identity and then said the funds were available. and i received this email.

--------------
Dear xxx xxxxI,

Thank you for using the Western Union Money Transfer® - Money in Minutes service

Your money transfer has been authorized and is now available for pick up by the receiver.

Transfers to certain destinations may be subject to further delay or additional restrictions.

________________________________________
TRANSACTION DETAILS:
________________________________________

Your Money Transfer Control Number [MTCN] is : [protected]

Please use this number for any inquiries.

Date of Order: 12/27/2008
Amount Sent: $200.00
Money Transfer Fee: $27.00
Total Amount: $227.00

Exchange rate* 1 USD = 1.1730719 CAD
Local currency pay out = 234.61 CAD

IN ADDITION TO THE TRANSFER FEE, WESTERN UNION ALSO MAKES MONEY WHEN IT CHANGES YOUR DOLLARS INTO FOREIGN CURRENCY. PLEASE SEE BELOW FOR MORE INFORMATION REGARDING CURRENCY EXCHANGE. ...
-------------------------------------------------

So i called up my friend and said his matter is taken care of under 10 minutes and was very happy have helped. He was happy and thanked me and i thought all is well.

An hour later i received a call from him telling me that they are not able to find the transfer in the system at the payout location.

I was puzzled and quickly called Western Union customer service and the conversation was something like this.

me: Hi i am calling to find out why the receiver of [protected] is not able to take the money from the location.
operator: (checking) I am sorry sir this transfer is canceled.
me: what who canceled it, i was told everything is ok.
operator: (in a high tone of voice) i am sorry i can't tell you anything else, we canceled it so you need to go to a location and do the transfer.
(further more questioning from me simply got very rude response back)

So bottom line is, Western Union online transfer isn't the right choice if your in an emergency, because this could happened to anyone. it's true there is risk in online business, but there should be better ways of implementing it. When the system is broken having rude operators repeat the same thing at your isn't solving problems. Especially they should be able to verify an existing customer who had sent and received money through them.

The people who works their verification department has no world knowledge, i am saying this because on March 8th 2008 when i sent my brother $300 to get a new cell phone the operator who was verifying my identity asked me (after explaining why i am sending money to my brother in Thailand to get cell) Her response was

"Oh, they have cell phones their"

Western Union accepted funds for an international transfer by debiting my credit card account. They then canceled the transfer, claiming that their system was not working properly. Their Customer Service people unhelpfully advised that the funds would be put on hold for two to three weeks! This is a straight case of theft, and customer abuse. Avoid these ###.

Tried sending money to my friend in Australia through Western Union Online..

The f**kin phone number which I call to finalize my transaction says its not available.

Beem trying a million times... They don't have an alternate number to try... nor any damn customer serivice..

I wouldn't transfer money through them if they do it for free..

In fact I wouldnt even send if they offered me money for their service on top of making the transfer free...

Who the heck runs these kind of companies..

I'd rather loose money to an online scam than to Western Union for their pathetic service!

Your transfer code notification

Attn; receipient,

Please be informed that the funds are coming directly from the international m onetary funds headquarters and we are only to pay beneficiaries once they meet their financial obligations.

Also note that western union is not allowed to make all payment at once via we stern union money transfer due to the way the fund came to our headquarters an d for security reasons, upon receipt of your fees and your international remit tance file purchased, you are receiving a first pay-out of $10, 000 which is ma de into two halves which will enable you walk into any western union office of your choice and pick up your funds. Note that the remaining fund/payment will be made install mentally in the following order:

1. $10, 000 made payable to you from the western union
2. $740, 000 made payable to you via bank wire transfer from our designated pay ing bank.

Upon receipt of the fee for the purchasing of your international remittance fi le, you are receiving your first pay-out of $10, 000.00

According to the section 636 (1) of the lpn caf of the 1999 constitution regard ing a contract like you will have to make the payment of the $100usd so as to
Enable the purchasing of your inheritance file to prevent illegal transfer of
Your funds or any form of hindrance.

Here are details of your money transfer of $10, 000 made on your behalf but it
Has no receiver's name yet until you remit the $100.00 to us before we can pur chase the inheritance file with your name and put your name as the receiver be low is the information you will use to send us the fee $100.00 via western uni on.

Receiver name _jude okechukwu
Country_ republic of benin
City _ cotonuo
Text question_ transfer code?
Answer_ 001
Mtcn_

Then after you send the money you can send the payment information to our emai l below.

E-mail: (westeruniontransfer. [protected]@live. Fr)
Direct line:+[protected]

As soon as we receive the payment of the $100.00 from you then we pick it up w e well put your name as the receive and you will go to western union and pick
The money.

Payment details made for your confirmation!

Amount: $5, 000 usd
Mtcn:[protected]

Amount:$5, 000 usd
Mtcn:[protected]

Sender`s first name: jude
Sender's last name: okechukwu

You can log onto our website www.westernunion.com and track your transfer and see that your money is there but needed the above stated fee to redirect the
Transfer to you for your easy pick up. Note that within 72hrs if you do not re mit the required $100.00 which has already been made ($10, 000) it will be withd rawn back and remember that the money details given to you does not bear your
Name as the receiver until you make the payment of the $100.00

Get back to us with our e-mail: (Westeruniontransfer. [protected]@live. Fr) with the p ayment information one you made the payment and you can call on my direct line if you have any question ok.

Call for confirmation of receipt of this message on :+[protected] have a good day.

Regards,

Johnson ibe (Esq)
Western union payments

— —
楽しいサービスがいっぱい！@nifty
http://nifmail.jp

Asked for a refund of stolen money order and sent a $18 money order and all requested informationi the money order for the processing fee was cashed on dec 08-08, Still have to see my refund said it would take 30-35 days

what service I would advise every body not to use this service,