WestJet Airlines review: Being treated very disrespectful and verbally abused, also disrespectful based on gender.

Sunday September 17th 2023

Time -18:39:49

I was sitting at gate B14 , with my husband , which had gotten up and went to the washroom.Waiting on our delayed flight to Calgary WS124 .

While playing a game on my phone, I was overhearing a conversation between 2 WestJet workers about a piece of luggage that looked way oversized.

I was approached by one of the WestJet employees, as he loudly complained to me that my baggage was too large , which i replied, it was not my luggage. That it belonged lady with a handicapped child which was also in the washroom. The worker continued to raise his voice , telling me I could not take this bag on carry on . I replied one more time, was not my luggage, ( which I feel he was not even listening to my comments ) . He then said to me that I was ridiculous thinking I could carry on this bag . At this point I raised my voice asked him why he was disrespecting me so badly and acting in inappropriate .

My husband returned from the washroom, I started to explain the happenings, when I noticed the 2 WestJet workers talking on the side . I walked over and said if he was going to be taking, I thought the both sides of the story should be involved.

I asked one question to the abusive worker, why I was treated that way , he looked at the ceiling and would not answer. My husband called me to come back to sit , which I did , my husband stood up and took pictures.

A few minutes later the westjet lady employee, came over and asked my husband to come talk with the westjet employee I had the issue with.

The Westjet man, started to apologize to my husband, which my husband said you’re apologizing to the wrong person and came and sat down beside me .

I feel this man is very disrespectful to women as watched him make a younger woman come up and size her bag and made her check it and left many others alone , with more and larger baggage.

I do not feel that this person should be working in a public setting.

This person is named Donald

Not sure if pictures loaded , I can provide any way you like