WestJet Airlines review: Service or lack there of!

Most recent flight ws 1417 from orlando - lost bag for more than 48hrs - noone knew where bag was and later found on tarmac -

over course of year my experience with westjet has continued to disappoint - my ws number is [protected] - i have always accepted delays and such as part of travel - i have family members that worked for westjet for 20 yrs and its really terrible how bad the experience of flying with westjet has become to the point i'm ready to cancel my mastercard , rewards and set up shop with air canada at a lack of better choice -

-many times this year i pay premium seat/1st class and due to delays accept middle seat in back with no compensation

-lost bags almost every time

-most recent flight no wifi due to glitch and many times no power to my seat/chargers (fix your damb planes or communicate that is not offered at the minimum - its embarrassing to call that services rendered

-zero value in your customer/ rude customer services most days at the initial contact / service counter or struggle to communicate as you don't hire anyone local anymore

-damaged goods in baggage

- accept overnight connection and no bags to get through the night/ then lose the bags we checked

the list goes on !

had a slight delay on a southwest plane, immediate provided a $200 voucher - westjet go through hoops to submit a claim even , no wonder you don't solve any of them